Troubleshooting and tips
The wireless connection to a network does not work
Thewireless connectiontoanetwork does notwork
Cause
The wireless component is switched off.
The wireless component is switched on. Despite
this, the wireless connection to a network does
not work.
The battery discharges too quickly
Battery
Cause
The battery is either too hot or too cold. In this
case the battery indicator flashes.
You may have an application running that
consumes a great deal of power due to frequent
accessing of the hard disk or optical drive.
The maximum brightness may have been set
for the screen.
SmartCard reader is not recognized
Cause
Chip card inserted incorrectly.
SmartCard PIN forgotten
Cause
PIN forgotten
74
Troubleshooting
► Switch the wireless component on (see
"Switching the wireless components on and
off", Page
40).
► Check whether the wireless connection is
enabled by the software.
► Further information on using the wireless
component can be found in the help files.
Troubleshooting
► Bring the Tablet PC up/down to a normal
operating temperature again.
► If the operating time of the battery life is
extremely short, the battery is probably too
old. Replace the battery if necessary.
► Use the AC adapter whenever possible.
► Reduce the brightness of the screen to
lower energy consumption: You will find the
setting under Control Panel – Hardware and
Sounds – Windows Mobility Center.
Troubleshooting
► Make sure you have inserted your
SmartCard into the SmartCard reader with
the chip facing upwards.
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
Troubleshooting
► If you work in a network, contact your
system administrator, who can unlock your
Tablet PC using a supervisor PIN.
Fujitsu
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