Maintaining The Dr4000 System; Diagnostics - Dell DR4000 Reference Manual

Maintaining the DR4000 System

This chapter describes and provides examples of CLI commands for
collecting diagnostics information, and managing the filesystem and
performing any system maintenance-related tasks. These CLI commands are
grouped into two categories:
• Diagnostics: collecting DR4000 system log file information
• Maintenance: performing filesystem and system maintenance

Diagnostics

This CLI command lets you display, collect, and manage the diagnostic log
file information for the DR4000 system, which provide these benefits:
• Captures a snapshot of the current state of DR4000 system operations.
• Helps Dell Support understand the sequence of system operations.
• Records system operations in the event that Dell Support needs to provide
technical assistance.
The Diagnostics command works by collecting all system-related information
that can assist in understanding system operations when diagnosing a
problem or error condition in the DR4000 system.
Diagnostics runs as a service during system startup, and this service in the
DR4000 listens for incoming requests. There are two modes in which the
diagnostics collection process is started:
• Admin-Generated Mode: when a CLI or DR4000 GUI request is made by
the administrator (and the default reason is listed as admin-generated).
• Auto-Generated Mode: when a process or service failure is reported, the
DR4000 starts collecting system-related information. After a successful
completion of the auto-generated collection, the DR4000 system also
generates a system event.
NOTE:
Use the alerts --show --events or the alerts --show --alerts command to
display or check the current events or alerts.
Maintaining the DR4000 System
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