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CX725, CX725R, CX727, XC4140,
XC4143, XC4150, XC4153 MFPs
User's Guide
October 2020
www.lexmark.com
Machine type(s):
7528
Model(s):
1A9, 196, 5A6, 5A8, 5A9, 576, 578, 598

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Table of Contents

Troubleshooting

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Summarization of Contents

Safety information
Conventions
Defines symbols and terms used in the guide, including cautions and warnings.
Product statements
Lists safety cautions related to product usage, electrical safety, and potential hazards.
Learning about the printer
Finding information about the printer
Guides users to various resources for printer information, setup, and support.
Selecting a location for the printer
Provides guidance on choosing a suitable and safe location for the printer, considering space and environment.
Attaching cables
Provides instructions and safety warnings for connecting various cables to the printer.
Using the control panel
Explains the function of each button and display element on the printer's control panel.
Using the home screen
Introduces the printer's home screen interface, its touch icons, and status indicators.
Setting up and using the home screen applications
Customizing the home screen
Explains how to select and arrange icons on the printer's home screen via the control panel.
Supported applications
Lists applications supported by the printer and their model compatibility.
Setting up Forms and Favorites
Guides users on configuring Forms and Favorites through the printer's web interface.
Setting up and using the accessibility features
Enabling Magnification mode
Explains how to activate and use the screen magnification feature for better visibility.
Activating Voice Guidance
Guides users on enabling and using the voice guidance feature for auditory feedback.
Loading paper and specialty media
Setting the size and type of the specialty media
Guides on configuring paper size and type for specialty media in printer trays.
Loading trays
Provides step-by-step instructions on how to load paper into the printer trays.
Paper support
Supported paper sizes
Lists the paper sizes supported by different printer input sources like trays and feeders.
Supported paper types
Details the types of paper supported by the printer's various input sources.
Printing
Printing from a mobile device
Details printing from mobile devices using Lexmark Mobile Print and Google Cloud Print.
Printing from a flash drive
Explains how to print documents directly from a USB flash drive.
Printing confidential and other held jobs
Explains how to print confidential and held jobs for Windows and Macintosh users.
Canceling a print job
Details how to cancel print jobs from the printer control panel or computer.
Copying
Making copies
Provides basic instructions for making copies on the printer using ADF or scanner glass.
Copying on both sides of the paper
Explains how to perform double-sided copying for efficiency.
E-mailing
Configuring the SMTP server for e-mail
Guides on setting up the SMTP server for sending emails from the printer.
Sending an e-mail
Details how to send emails using the control panel or shortcut numbers.
Faxing
Setting up the printer to fax
Provides initial setup steps and safety warnings for fax functionality.
Sending a fax
Details how to send faxes using the control panel or computer.
Scanning
Scanning to an FTP server
Guides on scanning documents directly to an FTP server.
Scanning to a flash drive
Details how to scan documents to a USB flash drive.
Sending scanned documents to a computer
Explains how to send scanned documents to a computer using scan profiles.
Understanding the printer menus
Menu map
Provides a hierarchical overview of the printer's menu structure for easy navigation.
About this Printer
Provides information about the printer's serial number, location, and contact details.
Securing the printer
Erasing printer memory
Guides on erasing volatile and non-volatile memory and settings on the printer.
Restoring factory default settings
Guides on resetting the printer to its factory default settings.
Maintaining the printer
Cleaning printer parts
Provides instructions for cleaning the printer's exterior and internal parts.
Cleaning the scanner
Details how to clean the ADF glass and scanner glass.
Ordering parts and supplies
Provides contact information for ordering Lexmark parts and supplies.
Replacing a toner cartridge
Provides step-by-step instructions for replacing toner cartridges.
Moving the printer
Provides safety guidelines and procedures for moving the printer.
Clearing jams
Avoiding jams
Provides instructions on proper paper loading and usage to prevent jams.
Identifying jam locations
Explains how to identify where paper jams occur within the printer.
Paper jam in trays
Guides on how to clear paper jams from the printer trays.
Troubleshooting
Network connection problems
Provides steps to troubleshoot issues with connecting to the network, including the Embedded Web Server.
Hardware options problems
Addresses issues where internal hardware options are not detected by the printer.
Issues with supplies
Covers problems related to printer supplies, such as cartridge region mismatch.
Paper feed problems
Addresses issues related to paper feeding, such as envelope seals and collated printing.
Print quality is poor
Addresses poor print quality, specifically blank or white pages.
Slow printing
Provides steps to diagnose and resolve slow printing issues.
The printer is not responding
Provides steps to troubleshoot when the printer becomes unresponsive.
Contacting customer support
Provides information on how to contact Lexmark customer support for assistance.
Upgrading and migrating
Installing a memory card
Provides instructions for installing memory cards in the printer.
Installing an internal solutions port
Guides on installing internal solutions ports (ISPs) into the printer.
Installing a printer hard disk
Guides on installing a hard disk drive into the printer.
Installing optional trays
Provides instructions for installing optional paper trays.
Software
Installing the printer software
Guides on obtaining and installing the printer software and drivers.
Exporting or importing a configuration file
Guides on exporting and importing printer configuration settings.
Notices
Product information
Lists product names, machine types, and model numbers.
Returning Lexmark cartridges for reuse or recycling
Explains the Lexmark Cartridge Collection Program for returning used cartridges.
Temperature information
Lists operating and storage temperature and humidity ranges for the printer.
Power consumption
Details the product's power consumption in various modes.
Sleep Mode
Explains the energy-saving Sleep Mode and its timeout settings.
Federal Communications Commission (FCC) compliance information statement
Details FCC compliance for Class B digital devices.

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