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BK Medical Manuals
Medical Equipment
bk3500
Service manual
BK Medical bk3500 Service Manual
Ultrasound system
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Section 1 General Information
Table of Contents
Safety Aspects
Terms and Symbols
Warnings and Cautions
System Overview
System Configuration
Scanner Serial Number
Engine Configurations
Exploded Views and Part Lists
Engine - Models: 10-73380-01 & 10-77659-01
Engine - Models: 103-119041-01 & 103-119041-05
Engine Overview
Bk3000/Bk5000 (no Battery Module)
Battery Module
System Connectors
Rear System Connectors
Gooseneck System Connector
Ground Protection
Special Tools and Equipment
Checking Procedure (Section 3)
Troubleshooting (Section 4)
Mechanical Parts (Section 6)
Electrical Safety Test (Section 7)
Section 4 Troubleshooting
Introduction
Tips for Troubleshooting Specific Problems
Transducer or Scanner Problem
Radial or Vertical Lines
Noise Pattern in the B-Image
License-Based Function Does Not Work
Finding the Scanner ID
Details and Actions
Accessing Setup Options
Setup Option Details
Service Mode
Entering Service Mode
Using Alt + X in Service Mode
Entering Service Mode
Setting the Scanner to Console Mode (Exiting Service Mode)
Accessing the Console Application for Service Use
Essential Operations
Opening Windows Explorer
Shutting down the Scanner
Searching Facility in Windows
Restarting the Scanner
Replacement Parts with Follow-Up Tasks
Tasks to Complete after Part Replacement
Changing the COM Express Carrier Board
Reprogramming the Serial Number
Changing Front End Beam Former (FEBF) or Scan Converter Processor (SCP)
Changing Monitor/Display Controller Module
If the ICM File Is NOT Being Transferred
Exchange the HDD
Exchange the SSD
Exchange the Pip Hardware
HIPAA (Health Insurance Portability and Accountability Act)
Enabling Access Control
Access Control User Profiles
Creating Users
Passwords
Dicom
Setting up the DICOM Host
Worklist Setup
MPPS (Modality Performed Procedure Steps) Setup
PACS Setup
Printers Setup
DICOM Troubleshooting
Testing Errors
Status
Ping
Database Crash Recoveries
Recovering a Crashed Main Database
Recovering the Patient Database after a System Crash
Log Files
Accessing Log Files Via Setup Options
Access Log Files During Red Screen Error
How to Read the Log Files
Configuring a Scanner to Archive to a Network Drive
Confirming Microsoft Windows-Based PC Status
Configuring a MS Windows-Based PC
Configuring the Network for an MS Windows-Based PC
Configuring the Network on the Scanner
Connecting to a Hidden Wifi Network
Disk Structure / Software
C:\ Drive (SSD SATA Hard Disk)
2300 Console Directory
Bodymarks
Codec
Dicom
Database
Archiving to CD/DVD from Stagingarea
Q:\ Drive (SATA HDD)
S:\ Drive (SATA HDD)
Hard Disk Maintenance
Error Checking a Hard Disk
Optimizing Hard Disk Performance
SSD SATA Hard Disk (C:\)
SATA HDD (S:\ and Q:\)
Remote Support
Accessing Remote Support
Accessing the BIOS
License Keys
Reinstalling Licenses
Access the Licenses for a Specific Scanner
Manually Reinstalling Licenses
Reinstalling Licenses from a File
Try & Buy License Codes
Video Output
Accessing Video out Setup Options
Enabling Video out
Office Printer
Section 6 Mechanical Parts
Contents
Disassembly/Reassembly Procedures
Endo Transducer Holder
Monitor
To Remove the Monitor
To Mount the Monitor
Disassembling/Reassembling Keyboard and Associated Parts
Keyboard
DVD Drive
Keyboard Controller
Accessing the Engine
Uninstalling the Power Cord and Bracket
Left Side Enclosure
Right Side Enclosure
The Engine Cassette
Accessing Boards Inside the Engine Pre Marts 2019 Sales (SN < 5014093)
Remove the Cover for the Computer Part (Left Side)
Video Grabber
GPU Card
SCP Card
Riser Card
Hard Disks
FEBF Assembly (Front End Beam Former)
FEPS (Front End Power Supply)
ATX Power Supply
Accessing the Boards Inside the Engine Produced after March 2019 (SN > 5014093)
Remove the Cover of the Computer Assembly
Option Boards (Video Grabber and ECG)
GPU Card
SCP Card
Riser Card
Fan on the Front Next to ATX Power Supply
FEPS2 (Front End Power Supply Ver. 2)
Interconnection Board
COM Express Carrier Assembly
Disk Drives
ATX Power Supply
FEBF Assembly (Front End Beam Former)
Connector Lock Handles
Bk5000 Battery Module
Disassemble the Battery Module
Disassembling/Reassembling the Goose Neck
Introduction
General Description
Block Diagram
Board Descriptions
Engine Module
Display Module
FEBF Board
SCP Card
Keyboard Module
Internal Power Distribution
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Quick Links
1
System Configuration
2
Checking Procedure (Section 3)
3
Entering Service Mode
Download this manual
bk3000 & bk5000
(2300 Ultrasound System)
16-122064 rev 0
SM34584-11
FEB2020
Service Manual
For Qualified Service Technicians Only
Table of
Contents
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Chapters
Section 1 General Information
4
Section 4 Troubleshooting
31
Section 6 Mechanical Parts
97
Table of Contents
Troubleshooting
Special Tools and Equipment
25
Introduction
33
DICOM Troubleshooting
58
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Summarization of Contents
General Information
Safety Aspects
Covers system safety compliance, terms, symbols, warnings, and cautions.
System Overview
Details the product family, configuration options, serial number, and engine configurations.
Exploded Views and Part Lists
Provides visual breakdowns and part lists for various system components.
System Connectors
Details the available external equipment connections on the system.
Ground Protection
Explains ground protection points and their importance for safety.
Special Tools and Equipment
Lists necessary tools and equipment for system checks and electrical safety tests.
Service Notes
Service Notes
Provides information on system hardware/software changes and corrections.
Edition Number
Explains how to find the service manual's part number and revision.
Checking Procedure
Checking the system after repair
Outlines the procedure for verifying system functions after repair or maintenance.
Getting Started Guides
Lists available user and system operation guides.
Troubleshooting
Tips for Troubleshooting Specific Problems
Offers guidance for common specific problems like transducer issues or image artifacts.
Details and Actions
Details system operations and how to access setup options.
Service Mode
Provides instructions for entering, exiting, and operating in Service Mode.
Replacement Parts with Follow-up Tasks
Lists replacement parts and required post-replacement actions.
Tasks to Complete after Part Replacement
Details specific tasks required after replacing major components like boards.
HIPAA Compliance
Guides on enabling system access control for HIPAA compliance.
Passwords
Lists default passwords for accessing different system modes.
DICOM Configuration
Guides for setting up DICOM host, worklist, MPPS, PACS, and printers.
Database Crash Recoveries
Procedures for recovering main and patient databases after system crashes.
Log Files Management
Instructions for accessing, reading, and exporting system log files.
Network Archiving Configuration
Steps to configure scanner archiving to a network drive.
Disk Structure and Software
Describes the system's disk structure and important software files.
Hard Disk Maintenance
Guides for checking and optimizing hard disk performance.
Remote Support Access
Step-by-step instructions for initiating a remote support session.
License Key Management
Details on accessing, reinstalling, and managing software licenses.
Video Output Configuration
Guides for accessing and enabling analog/digital video output options.
Office Printer Setup
Instructions for connecting and setting up an office printer.
Adjustment Procedure
Monitor Brightness Adjustment
Instructions on how to adjust and reset the monitor brightness settings.
Mechanical Parts
Disassembly/Reassembly Procedures
Details procedures for disassembling and reassembling system parts.
Keyboard and Associated Parts Disassembly
Steps for disassembling and reassembling the keyboard and related components.
Accessing the Engine
Procedures for accessing the main engine components and enclosures.
Accessing Boards (Pre-March 2019)
Guides for accessing internal boards in older engine models.
Accessing Boards (Post-March 2019)
Guides for accessing internal boards in newer engine models.
bk5000 Battery Module Disassembly
Procedure for disassembling the bk5000 model's battery module.
Gooseneck Disassembly/Reassembly
Steps for disassembling and reassembling the gooseneck assembly.
Preventative Maintenance
Required Equipment for PM
Lists parts and tools required for performing preventative maintenance.
Performing a PM Visit
Details the steps involved in performing preventative maintenance on the system.
Electrical Safety Test
Ensures the system complies with safety standards via electrical testing.
Software Maintenance
Covers hard disk checks, cleaning, and potential software upgrades.
Theory of Operation
General Description and Block Diagram
Provides an overview of system blocks and their interactions via a block diagram.
Board Descriptions
Detailed descriptions of key boards like Engine, Display, FEBF, SCP, and Keyboard.
Internal Power Distribution
Illustrates the system's internal power distribution and connections.
System Connections
USB 3.0 and USB 2.0 Ports
Details the specifications and locations of USB 3.0 and USB 2.0 ports.
LAN Connection
Describes the standard RJ45 Ethernet network connection.
Video Output Ports
Details DVI Out, Super Video Out, and Composite Video Out connections.
Audio Input and Output
Describes the standard 3.5mm audio input and output jacks.
Useful Video Adaptors
Lists suggested adapters for connecting various video cables.
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