Puretec SOL40-E3 User Manual

Puretec SOL40-E3 User Manual

Volumetric water softening appliance

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User Guide
SOL-E3 Series
ATS5200.103
Licence No. WM 74593
Australian Certification
Volumetric Water Softening Appliance
Services
For correct operation & installation it is essential to observe these instructions.
JAN2019

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Summarization of Contents

Puretec Customer Care
Puretec Customer Service
Information about the Puretec Softrol Volumetric Water Softening System and its operation.
Installation Record
Product Information
Fields to record product details for future reference and warranty claims.
Water Analysis Information
Section to log water analysis results like hardness, iron, pH, and TDS.
Before Installation
Professional Installation Required
Highlights that installation requires specialized tools, skills, and a qualified tradesperson.
Make Sure Your Water Has Been Thoroughly Tested
Recommends water analysis before selecting equipment and recording results.
Install Water Conditioning Equipment Correctly
Offers advice on selecting the softener's location, proximity to drain, and temperature considerations.
Things to Remember While Planning Your Installation
Details key planning points, including local plumbing codes and model selection for high flow rates.
WARNINGS
Lists essential warnings regarding plumbing, lubricants, sealants, and system protection.
Specifications
Operating Pressure Min/Max
Details the minimum and maximum operating pressure in kPa.
Operating Temperature Min/Max
Lists the minimum and maximum operating temperatures in Celsius.
Electrical Connection
Provides the voltage and frequency for electrical connection.
Inlet/Outlet Connection
Indicates the size of the inlet and outlet connections.
Drain Connection
Indicates the size of the drain connection.
Overflow Connection
Indicates the size of the overflow connection.
Width (mm) (W)
Specifies the width of the appliance in millimeters.
Height (mm) (H)
Specifies the height of the appliance in millimeters.
Depth (mm) (D)
Specifies the depth of the appliance in millimeters.
Dry Weight (kg)
Lists the dry weight of the appliance in kilograms for different models.
Maximum salt storage capacity
States the maximum capacity of salt the brine tank can store.
Parts Identification
Diagram Identification
Visual guide identifying key connection ports and the control panel on the valve.
Installation Procedure
Unpack the Equipment
Instruction to check all parts are present and undamaged after unpacking.
Extra Items Required
Identifies additional items needed for installation, such as salt and tubing.
Ensure Water Has Been Tested
Reminds users to input water analysis values and ensure inspection by Puretec.
Position the Softener on a level surface
Instructions for placing the softener on a level surface and environmental/water conditions.
Installing the Bypass (purchased separately)
Details on how to uninstall and connect the bypass assembly for operation.
Connecting the Softener
Instructions for connecting the softener to the main plumbing, including pipe work and local codes.
Connecting the Drain Line
Guides on attaching the drain tube, ensuring it's not kinked and has an adequate air gap.
Connecting the Overflow
Explains how to connect the overflow line separately to the drain, allowing an air gap.
Programming
Instructions to plug in the unit and proceed to the programming section.
Programming - E3
GENERAL OPERATION
Describes the system's displays for time, days remaining, and capacity remaining.
SET TIME OF DAY
Step-by-step guide to setting the current time of day on the control panel.
OTHER SETTINGS
Instructions for setting hardness levels and day override for regeneration.
Next Regeneration Time (hour)
Steps to set the hour for the next automatic regeneration cycle.
Next Regeneration Time (minutes)
Steps to set the minutes for the next automatic regeneration cycle.
REGENERATION MODE
Details how the system automatically regenerates and what happens during the process.
MANUAL REGENERATION
Explains how to manually trigger a regeneration cycle, either delayed or immediate.
POWER LOSS
Describes how the system behaves and recovers after power outages.
Start-Up
Start-up
Guides on filling the brine tank, adding water, and running the system for the first time.
Regeneration
Table showing system capacity based on water hardness levels and regeneration time.
Replenishment of Salt Supply
Replenishment of Salt Supply
Recommendations for maintaining the salt level in the brine tank for optimal performance.
Type of Salt to Use
Recommends the type of salt suitable for the water softener.
Brine Tank Clean-Out (Yearly)
Step-by-step guide for yearly cleaning of the brine tank.
Media Replacement
Provides ordering codes for media replacement and handling instructions.
Bypass Valve Operation – optional accessory
Normal Operation
Illustrates the water flow during normal operation of the bypass valve.
Bypass Operation
Illustrates the water flow when the bypass valve is engaged.
Diagnostic Mode
Illustrates the water flow and valve position in diagnostic mode.
Shut Off Mode
Illustrates the water flow and valve position when the system is shut off.
Troubleshooting Guide
'Dry' Reset Procedure
Explains how to perform a 'dry' reset by disconnecting and reconnecting the power.
No display/blank screen on valve
Lists possible causes and solutions for a blank control valve screen.
Valve does not display correct time of day
Identifies causes and solutions for incorrect time display on the valve.
Valve regenerates at wrong time of day
Lists possible causes and solutions for incorrect regeneration timing.
Time of day flashes on and off
Explains causes and solutions when the time of day display is flashing.
Valve does not regenerate when performing a manual regeneration
Details causes and solutions for manual regeneration not occurring.
Valve does not regenerate automatically, but does when performing a manual regeneration
Lists causes and solutions for automatic regeneration issues.
Hard/Untreated water delivered to service
Explains causes and solutions for delivering hard or untreated water.
Control valve uses too much regenerant
Identifies causes and solutions for excessive regenerant consumption.
Regenerant being delivered to service
Lists causes and solutions for regenerant appearing in the treated water supply.
Excessive water in regenerant tank
Explains causes and solutions for excessive water accumulation in the regenerant tank.
Valve fails to draw in regenerant
Details causes and solutions for the valve not drawing regenerant from the tank.
Water running to drain
Identifies causes and solutions for water constantly running to the drain.
Error Code - E1 Control unable to sense motor movement
Lists causes and solutions for Error Code E1 related to motor movement sensing.
Error Code - E2 Control valve motor ran too short
Details causes and solutions for Error Code E2 related to short motor run time.
Error Code - E3 Control valve motor ran too long
Explains causes and solutions for Error Code E3 related to long motor run time.
Error Code - E4 Control valve motor ran too long and timed out
Lists causes and solutions for Error Code E4 related to motor timing out.
Valve does not indicate that water is flowing
Identifies causes and solutions for the system not indicating water flow.
Warranty
Warranty/Australia
Details the warranty terms and conditions applicable to Australia.
Warranty/New Zealand
Details the warranty terms and conditions applicable to New Zealand.

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