Puretec Softrol E3 User Manual

Volumetric commercial water softening system

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SOL-E3-C

Softrol™ E3 Volumetric Commercial Water Softening

System User Guide

W A T E R T R E A T M E N T

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Page 1 SOL-E3-C Softrol™ E3 Volumetric Commercial Water Softening System User Guide W A T E R T R E A T M E N T...
Page 2: Table Of Contents
Brine Tank Clean-Out (Yearly) ........................24 Media Replacement ............................24 Replace the Backup Battery ........................25 Bypass Valve Operation - optional accessory .................26 Troubleshooting Guide ..........................27 Warranty ................................31 WMTS103 Licence No. WM 74593 Pro-Switch Pty Ltd Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
Page 3: Puretec Customer Service
It will give years of reliability and trouble free operation if maintained properly. SURGE PROTECTION This user guide is designed for Puretec SOL-E3 Water Treatment Systems. Be careful to REQUIRED / ensure the information and illustration is applicable to your particular unit.
Page 4: Installation Record
___________ ppm / mg/L Manganese: ___________ ppm / mg/L ___________ TDS (Total Dissolved Salts): ___________ ppm / mg/L Conductivity: ___________ EC / uS/cm Chloride: ___________ ppm / mg/L Sodium: ___________ ppm / mg/L Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
Page 5: Before Installation
• Install as close as possible to a drain. • Install in correct relationship to other water treatment equipment. Contact Puretec for assistance. • Install the softener in the supply line BEFORE the water heater. Temperatures above 40°C will damage the softener and void the warranty.
Page 6 & is not covered under warranty. If chlorine exceeds this limit, we recommend a carbon pre-filter such as the WH2 or CFS Series. Please refer to Puretec for a specific recommendation. In any case, a carbon pre-filter is recommended to protect against chlorine spikes &...
Page 7: Specifications
Australian & New Zealand Plumbing Standards. (Ref. AS/NZS 3500.1:2021, Clause 3.3.4). SOL-45 SOL-60 Width (mm) (W): 260 mm 300 mm Height (mm) (H): 1570 mm 1525 mm Maximum Salt Storage Capacity: 75 kg 75 kg Copyright © Puretec Pty Ltd 2023 SOL-E3 Commercial Series User Guide...
Page 8: Model Information
Pressure Tank with Grey Base, 10" x 54" Tank Kit (WTP2280-K) WTV3030 Pressure Tank UV Collar Shield suits 2.5" LBL-WTSHEAD Puretec Logo Label for Pressure Tank WTV4200 Valve Softener Volumetric E3 WTV5110 Valve Cover Almond (pre-installed) Transformer & Lead Suits Auto Valves...
Page 9 Pressure Tank with Grey Base, 12" x 52" Tank Kit (WTP2280-K) WTV3030 Pressure Tank UV Collar Shield suits 2.5" LBL-WTSHEAD Puretec Logo Label for Pressure Tank WTV4200 Valve Softener Volumetric E3 WTV5110 Valve Cover Almond (pre-installed) Transformer & Lead Suits Auto Valves...
Page 10: Exploded Diagram
(pre-installed) Valve UV Shield Transformer ⅜" Elbow (pre-connected) Connector (pre-installed) Top Screen (pre-installed) Brine Pickup Assembly (pre-installed) Pressure Riser & Tank Distributor (Vessel) (pre-installed) 2pce Overflow (pre-installed) Brine Tank 10 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
Page 11: Valve Diagram Identification
Valve Diagram Identification Valve Diagram Identification Outlet 1" Inlet 1" ⅜” Brine Injector Cap Drain 5/8" Tube or 3/4" BSP Threaded Control Panel Copyright © Puretec Pty Ltd 2023 SOL-E3 Commercial Series User Guide...
Page 12: Installation Procedure
(refer to page 13) 21 for the type of salt to be used. Ensure water has been tested. Input values into Table on page 4 and the analysis has been inspected by Puretec. Water Analysis Information Hardness ___________ ppm / mg/L Iron...
Page 13 * Where line pressure exceeds 500 kPa, an approved pressure limiting device must be installed to comply with Australian & New Zealand Plumbing Standards. (Ref. AS/NZS 3500.1:2021, Clause 3.3.4). Copyright © Puretec Pty Ltd 2023 SOL-E3 Commercial Series User Guide...
Page 14 Connect the bypass assembly followed counterclockwise. by the plastic fittings. Hand tighten the knobs, do not overtighten. Refer to page 17 for bypass operation. 14 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
Page 15 Secure with the locking clip. Drain Line Elbow Tube Tube Insert DLFC Washer Water Flow Proper DLFC orientation directs water flow towards the washer Elbow Locking Clip face with rounded edge. Copyright © Puretec Pty Ltd 2023 SOL-E3 Commercial Series User Guide...
Page 16 Programming Plug into an uninterrupted electrical outlet. Note: All electrical connections must be connected accordingly to local codes. Gently remove almond cover. Proceed to ‘Programming’ section. 16 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
Page 17: Programming
3. Current Time (minutes) : Set the minutes of the day using  or  buttons. Press NEXT to exit Set Clock. NEXT Press REGEN to return to the previous step. REGEN CLOCK continued on the next page Copyright © Puretec Pty Ltd 2023 SOL-E3 Commercial Series User Guide...
Page 18 ▼ or ▲. SOL45-E3 = 40.0 SOL60-E3 = 55.0 Press NEXT to go to Step 4. SOL60-E3 RETURN TO NORMAL MODE RETURN TO NORMAL MODE RETURN TO NORMAL MODE 18 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
Page 21 Next Regeneration Time (minutes): Set the minutes of day for regeneration using ▼ or ▲. Press NEXT to exit Installer Display Settings. RETURN TO NORMAL MODE RETURN TO NORMAL MODE Copyright © Puretec Pty Ltd 2023 SOL-E3 Commercial Series User Guide...
Page 22 Power Loss Your Puretec electronic control valve maintains the time for up to 8 hours using the internal PCB battery if power is interrupted. Nonvolatile memory stores the stats & programming & are not affected by power outages.
Page 23: Start-Up
CAPACITY OF SYSTEM (L) WITH DIFFERENT HARDNESS LEVELS 100 mg/L 200 mg/L 300 mg/L 400 mg/L 500 mg/L SOL45-E3 27000 13500 9020 6770 5410 SOL60-E3 37200 18600 12400 9300 7440 Copyright © Puretec Pty Ltd 2023 SOL-E3 Commercial Series User Guide...
Page 24: Replenishment Of Salt Supply
If necessary, use multi-grips with caution to loosen tight connections. Do not use a pipe wrench to tighten or loosen nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer. 24 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
Page 25: Replace The Backup Battery
The backup battery (CR2032 coin) keeps the time in case of a power outage. The battery should be replaced annually or after extended periods without power. Replacement batteries can also be ordered using code: BA-CR2032 through your local Puretec dealer. 1. Turn off the power to the unit and remove the valve cover.
Page 26: Bypass Valve Operation - Optional Accessory
EXITS ENTERS EXITS ENTERS Diagnostic Mode Shut Off Mode SUPPLY WATER IS SHUT OFF SUPPLY WATER SUPPLY WATER FROM THE HOUSE ENTERS EXITS NO WATER EXITS & THE VALVE 26 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
Page 27: Troubleshooting Guide
E. Contact Puretec for assistance. diate regeneration. Time of day flashes on and off. A. Power outage(s). A. Reset time of day, replace battery (CR2032) and then perform a ‘dry’ reset. Copyright © Puretec Pty Ltd 2023 SOL-E3 Commercial Series User Guide...
Page 28 D. Meter not registering/faulty. D. Remove meter and check for rotation or foreign material/replace meter. E. Water quality fluctuation. E. Test water and contact Puretec for assis- tance. F. No regenerant or low level of regenerant. F. Refill regenerant tank.
Page 29 C. Leak from seal/spacer stack assembly. C. Clean/replace spacer stack assembly. D. Piston assembly failure. D. Clean/replace piston assembly. E. Loose/damaged drive cap assembly. E. Tighten/replace drive cap assembly. Copyright © Puretec Pty Ltd 2023 SOL-E3 Commercial Series User Guide...
Page 30 C. Restricted/stalled meter turbine. C. Remove meter and check for rotation or foreign material/replace meter. D. Defective meter. D. Replace meter. E. Defective PC Board. E. Replace PC Board. 30 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
Page 31: Warranty
1300 140 140 (AU) or 0800 130 140 (NZ). To make a warranty claim, contact us directly or the place of original purchase. All costs relating to a warranty claim must be approved by Puretec prior to any work being carried out. 1 year warranty is 1 year parts and labour. Excludes consumables.
Page 32 MAY2023...

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