Puretec Softrol E1 User Manual

Puretec Softrol E1 User Manual

Automatic commercial water softening system

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SOL-E1-C
Softrol™ E1 Automatic Commercial Water Softening
System User Guide
W A T E R T R E A T M E N T

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Summary of Contents for Puretec Softrol E1

  • Page 1 SOL-E1-C Softrol™ E1 Automatic Commercial Water Softening System User Guide W A T E R T R E A T M E N T...
  • Page 2: Table Of Contents

    Brine Tank Clean-Out (Yearly) ........................21 Media Replacement ............................21 Replace The Backup Battery ........................22 Bypass Valve Operation - optional accessory .................23 Troubleshooting Guide ..........................24 Warranty ................................27 WMTS103 Licence No. WM 74593 Pro-Switch Pty Ltd Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
  • Page 3: Puretec Customer Service

    It will give years of reliability and trouble free operation if maintained properly. This user guide is designed for Puretec SOL-E1 Water Treatment Systems. Be careful to SURGE PROTECTION ensure the information and illustration is applicable to your particular unit.
  • Page 4: Installation Record

    ___________ ppm / mg/L Manganese: ___________ ppm / mg/L ___________ TDS (Total Dissolved Salts): ___________ ppm / mg/L Conductivity: ___________ EC / uS/cm Chloride: ___________ ppm / mg/L Sodium: ___________ ppm / mg/L Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
  • Page 5: Before Installation

    • Install as close as possible to a drain. • Install in correct relationship to other water treatment equipment. Contact Puretec for assistance. • Install the softener in the supply line BEFORE the water heater. Temperatures above 43.3°C (110°F) will damage the softener and void the warranty.
  • Page 6 & is not covered under warranty. If chlorine exceeds this limit, we recommend a carbon pre-filter such as the WH2 or CFS Series. Please refer to Puretec for a specific recommendation. In any case, a carbon pre-filter is recommended to protect against chlorine spikes &...
  • Page 7: Specifications & Dimensions

    * Where line pressure exceeds 500 kPa, an approved pressure limiting device must be installed to comply with Australian & New Zealand Plumbing Standards. (Ref. AS/NZS 3500.1:2021, Clause 3.3.4). Dimensions SOL45-E1 SOL60-E1 Width: 260 mm 300 mm Height: 1570 mm 1525 mm Copyright © Puretec Pty Ltd 2023 SOL-E1 Commercial Series User Guide...
  • Page 8: Model Information

    Pressure Tank with Grey Base, 10" x 54" Tank Kit (WTP2280-K) WTV3030 Pressure Tank UV Collar Shield suits 2.5" LBL-WTSHEAD Puretec Logo Label for Pressure Tank WTV4000 Valve Softener Auto E1 WTV5110 Valve Cover Almond (pre-installed) Transformer & Lead Suits Auto Valves...
  • Page 9 Pressure Tank with Grey Base, 12" x 52" Tank Kit (WTP2280-K) WTV3030 Pressure Tank UV Collar Shield suits 2.5" LBL-WTSHEAD Puretec Logo Label for Pressure Tank WTV4000 Valve Softener Auto E1 WTV5110 Valve Cover Almond (pre-installed) Transformer & Lead Suits Auto Valves...
  • Page 10: Exploded Diagram

    (pre-installed) Valve UV Shield Transformer ⅜" Elbow (pre-connected) Connector (pre-installed) Top Screen (pre-installed) Brine Pickup Assembly (pre-installed) Pressure Riser & Tank Distributor (Vessel) (pre-installed) 2pce Overflow (pre-installed) Brine Tank 10 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
  • Page 11: Valve Diagram Identification

    Valve Diagram Identification Valve Diagram Identification Outlet 1" Inlet 1" ⅜” Brine Injector Cap Drain 5/8" Tube or 3/4" BSP Threaded Control Panel Copyright © Puretec Pty Ltd 2023 SOL-E1 Commercial Series User Guide...
  • Page 12: Installation Procedure

    (refer to page 13) 21 for the type of salt to be used. Ensure water has been tested. Input values into Table on page 4 and the analysis has been inspected by Puretec. Water Analysis Information Hardness ___________ ppm / mg/L Iron...
  • Page 13 * Where line pressure exceeds 500 kPa, an approved pressure limiting device must be installed to comply with Australian & New Zealand Plumbing Standards. (Ref. AS/NZS 3500.1:2021, Clause 3.3.4). Copyright © Puretec Pty Ltd 2023 SOL-E1 Commercial Series User Guide...
  • Page 14 Connect the bypass assembly followed counterclockwise. by the plastic fittings. Hand tighten the knobs, do not overtighten. Refer to page 17 for bypass operation. 14 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
  • Page 15 Secure with the locking clip. Drain Line Elbow Tube Tube Insert DLFC Washer Water Flow Proper DLFC orientation directs water flow towards the washer Elbow Locking Clip face with rounded edge. Copyright © Puretec Pty Ltd 2023 SOL-E1 Commercial Series User Guide...
  • Page 16 Programming Plug into an uninterrupted electrical outlet. Note: All electrical connections must be connected accordingly to local codes. Gently remove almond cover. Proceed to ‘Programming’ section. 16 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
  • Page 17: Programming

    Press SET to exit Installer Displays and Settings. If there is a demand for water when the system is regenerating, untreated water will be used. RETURN TO NORMAL MODE Copyright © Puretec Pty Ltd 2023 SOL-E1 Commercial Series User Guide...
  • Page 18 Time - Hour Min. Fill differential switch is not installed the settings in this display Regen Days To Regen Hour are ignored. Press SET to go to step 6. 18 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
  • Page 19 The request cannot be cancelled. Power Loss Your Puretec electronic control valve maintains the time for up to 8 hours using the internal PCB battery if power is interrupted. Nonvolatile memory stores the stats & programming & are not affected by power outages.
  • Page 20: Start-Up

    CAPACITY OF SYSTEM (L) WITH DIFFERENT HARDNESS LEVELS 100 mg/L 200 mg/L 300 mg/L 400 mg/L 500 mg/L SOL45-E1 27000 13500 9020 6770 5410 SOL60-E1 37200 18600 12400 9300 7440 20 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
  • Page 21: Replenishment Of Salt Supply

    If necessary a pliers can be used to unscrew the nut or cap. Do not use a pipe wrench to tighten or loosen nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer. Copyright © Puretec Pty Ltd 2023 SOL-E1 Commercial Series User Guide...
  • Page 22: Replace The Backup Battery

    The backup battery (CR2032 coin) keeps the time in case of a power outage. The battery should be replaced annually or after extended periods without power. Replacement batteries can also be ordered using code: BA-CR2032 through your local Puretec dealer. 1. Turn off the power to the unit and remove the valve cover.
  • Page 23: Bypass Valve Operation - Optional Accessory

    EXITS ENTERS EXITS ENTERS Diagnostic Mode Shut Off Mode SUPPLY WATER IS SHUT OFF SUPPLY WATER SUPPLY WATER FROM THE HOUSE ENTERS EXITS NO WATER EXITS & THE VALVE Copyright © Puretec Pty Ltd 2023 SOL-E1 Commercial Series User Guide...
  • Page 24: Troubleshooting Guide

    Valve does not regenerate automatically, but A. Bypass valve in bypass position/faulty. A. Turn bypass to normal operation/replace does when performing a manual regeneration. bypass. B. Defective PC Board. B. Replace PC Board. 24 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
  • Page 25 C. Fouled media bed. C. Clean/replace media. D. Water quality fluctuation. D. Test water and contact Puretec for assistance. E. No regenerant or low level of regenerant. E. Refill regenerant tank F. Valve fails to draw regenerant.
  • Page 26 C. Loosen main drive gear. Perform a 'dry' reset. D. Incorrect voltage being delivered to valve. D. Check voltage of power source. Perform a 'dry' reset. E. Incorrect programming. E. Contact Puretec for assistance. 26 Installation & Operation Manual Copyright © Puretec Pty Ltd 2023...
  • Page 27: Warranty

    All costs relating to a warranty claim must be approved by Puretec prior to any work being carried out. 1 year warranty is 1 year parts and labour. Excludes consumables.
  • Page 28 MAY2023...

This manual is also suitable for:

Sol-e1-cSol45-e1Sol60-e1

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