Troubleshooting The Network Connection - LaCie Network Space MAX User Manual

LaCie Network Space MAX
User Manual

5.4. Troubleshooting the Network Connection

Problem
The USB drive/key or USB
printer connected to the USB
expansion port is not recog-
nized.
I connected a USB drive to
the USB expansion port, but
the drive does not mount and
is not listed in LaCie Network
Assistant.
The Network Space MAX is
not recognized by the com-
puter.
• DESIGN BY NEIL POULTON
Question
Is the Network Space MAX connected to
your computer via USB?
Is the USB drive formatted in MS-DOS
(FAT32) and is its capacity more than
500 GB?
Does your computer's configuration
meet the minimum system require-
ments?
Is the system's power supply connected
and is the LED on the front of the drive
on?
Is the LED on the front of the device
flickering for an inordinate period of
time?
Did you follow the correct installation
steps?
Are both ends of the Ethernet cable
firmly connected?
Solution
Devices connected to the USB expansion port (hard drive or
printer) are automatically unmounted when you connect the
Network Space MAX to a computer via USB. To make the ex-
ternal hard drive or printer accessible, disconnect the Network
Space MAX from your computer and connect it to the network
using the Ethernet cable.
Reformat the drive in a different file format.
Check section 1.1. Minimum System Requirements
formation.
Make sure that the power supply is properly connected (see sec-
tion 2.2. STEP 2: Connect the Ethernet Cable
the system has been powered on pushing the power button; and
that the outlet the power supply is connected to is powered on
or has a sufficient supply of power.
If the LED is flickering or will not turn on, the power supply
may be defective. Please contact your LaCie reseller or LaCie
Customer Support.
Review the installation steps (2. Connecting to a
Disconnect the Ethernet cable, wait 10 seconds and then
reconnect.
Ensure that the interface connectors are properly aligned. The
Ethernet cable can only be inserted one way. Make sure it is
correctly oriented.
Check that the Ethernet connectors are straight and fully seated
in the Ethernet ports.
Make sure that you use the Ethernet cord provided in the LaCie
Network Space MAX box.
continued on the next page >>
Troubleshooting
page 61
for more in-
for details); that
Network).