LaCie Network Space MAX User Manual
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LaCie Network Space MAX User Manual

Design by neil poulton
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LaCie Network Space MAX
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Table of Contents

1. Introduction................................................................................................................. 5
1.1. Minimum System Requirements ...................................................................................................... 6
1.2. Box Content ................................................................................................................................. 7
1.3. Views of the Drive ......................................................................................................................... 8
1.3.1. Front View ....................................................................................................................... 8
1.3.2. Rear View ........................................................................................................................ 8
1.3.3. LED Behavior ................................................................................................................... 9
1.4. Power Button Functions ................................................................................................................. 9
2. Connecting to a Network .......................................................................................... 10
2.1. STEP 1: Connect the Power Supply ............................................................................................... 11
2.2. STEP 2: Connect the Ethernet Cable ............................................................................................. 12
2.3. STEP 3: Connect using LaCie Network Assistant ............................................................................ 13
2.4. STEP 4: Completing the Setup Wizard .......................................................................................... 15
2.5. Assign a Static IP Address ............................................................................................................ 16
3. Accessing and Transferring Files ............................................................................... 17
3.1. About Shares .............................................................................................................................. 18
3.2. Accessing Shares Using LaCie Network Assistant ........................................................................... 19
3.2.1. Switching User................................................................................................................ 21
3.2.2. Map Shares Using LaCie Network Assistant ....................................................................... 22
3.2.3. Map Shares Using the Operating System .......................................................................... 23
3.3. Accessing Shares Using File Browser (Dashboard) .......................................................................... 24
3.3.1. About the File Browser .................................................................................................... 24
3.4. Accessing USBShare via USB ....................................................................................................... 25
3.4.1. STEP 1: Turn On the Drive .............................................................................................. 26
3.4.2. STEP 2: Connecting the USB cable ................................................................................... 27
3.4.3. Disconnecting the USB Connection .................................................................................. 28
3.5. Remote Access............................................................................................................................ 29
3.6. Accessing Shares via FTP ............................................................................................................. 30
3.7. Multimedia Server ....................................................................................................................... 31
3.7.1. Multimedia Server: iTunes ............................................................................................... 32
3.7.2. Multimedia Server: Windows Media Player........................................................................ 33
4. Administering Your LaCie Network Space MAX ......................................................... 34
4.1. Dashboard: Accessing ................................................................................................................. 35
4.2. Dashboard: Welcome Page ......................................................................................................... 36
4.3. Dashboard: Navigation ............................................................................................................... 36
4.4. Dashboard: Logging Out ............................................................................................................ 36
4.5. Dashboard: Restart/Shutdown ...................................................................................................... 36
4.6. Dashboard: General Settings ....................................................................................................... 37
4.7. Dashboard: Users ....................................................................................................................... 38
4.7.1. Adding a New User ........................................................................................................ 38
4.7.2. Deleting a User .............................................................................................................. 39
4.7.3. Editing a User ................................................................................................................ 39
4.8. Dashboard: Network ................................................................................................................... 40
4.8.1. Standard Settings ............................................................................................................ 40
4.8.2. Advanced Settings .......................................................................................................... 41
4.9. Dashboard: Drive Information ...................................................................................................... 42
4.9.1. Formatting Your Network Space MAX ............................................................................... 42
4.9.2. Modifying USBShare Capacity ......................................................................................... 43
• DESIGN BY NEIL POULTON
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  • Page 1: Table Of Contents

    2.1. STEP 1: Connect the Power Supply ....................11 2.2. STEP 2: Connect the Ethernet Cable ..................... 12 2.3. STEP 3: Connect using LaCie Network Assistant ................13 2.4. STEP 4: Completing the Setup Wizard ..................15 2.5. Assign a Static IP Address ......................16 3.
  • Page 2 4.15.4. Installing a New Disk ...................... 55 4.16. Update Product Software ......................57 4.16.1. Method 1: Auto-Update ....................57 4.16.2. Method 2: Update with LaCie Network Assistant Software ..........58 4.17. Reset to Factory .......................... 59 5. Troubleshooting ......................60 5.1.
  • Page 3 Class B digital device, pursuant to Part Changes 15 of the FCC Rules. These limits are de- The LaCie Network Space MAX ships with signed to provide reasonable protection copyrighted software that are licensed un- The material in this document is for in-...

  • Page 4: General Use Precautions

    95° F); or to operational humid- is your responsibility to dispose of your LaCie be held liable for the recovery or ity beyond 5-80%, non-condensing, waste equipment by handing it over to a restoration of this data.

  • Page 5: Introduction

    (see 4.17. Reset to Factory). The next step is to check out LaCie’s support page for this prod- uct, which contains a wealth of information, including interactive troubleshooting. Navigate to lacie.com/support and choose your product.

  • Page 6: Minimum System Requirements

    The LaCie Network Space MAX’s perfor- mance can be affected by such external forces as network activ- ity, hardware, distance, and setup. For optimal performance, LaCie recommends using a Gigabit Ethernet router and a Gigabit Ethernet board in your host computer. If you don’t have a Gigabit router,...

  • Page 7: Box Content

    1.2. Box Content LaCie Network Space MAX External power supply Ethernet cable USB 2.0 cable Utilities CD-ROM with LaCie Network Assistant, LaCie backup software and the User Manual Quick Install Guide IMPORTANT INFO: Please save your packaging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging.

  • Page 8: Views Of The Drive

    Copy), you can back up shares on your LaCie Network Space MAX to the external disk. It is also possible to use the LaCie Network Space MAX to back up an external USB hard drive. Connected hard disks are accessed similarly to public folders on the network. See sections 4.14.

  • Page 9: Led Behavior

    LaCie Network Space MAX Introduction • DESIGN BY NEIL POULTON User Manual page 9 1.3.3. LED Behavior The front LED indicates drive status and activity (Fig. 03). This section describes the behavior of the LED indicators. LED Behavior Indication Drive is turned off...

  • Page 10: Connecting To A Network

    10 2. Connecting to a Network The Network Space MAX can be connected directly to a computer via USB or to your network via Ethernet. This chapter explains how to connect your hard drive to your network. For details on con- necting to a computer, refer to chapter 3.4.

  • Page 11: Step 1: Connect The Power Supply

    Failure to remove the adapter may result in damage to your drive and will void your warranty. You may use your LaCie drive when in a foreign country thanks to its Fig. 04 100-240 Volt power supply. To be able to use this feature, you may need to purchase an appropriate adapter or cord.

  • Page 12: Step 2: Connect The Ethernet Cable

    Network Assistant. TECHNICAL NOTE: Depending on your computer’s Ethernet set- tings, you may be able to connect the Network Space MAX directly to your computer using the Ethernet cable. Gigabit Ethernet Cables And Connectors Fig. 07 for an illustration of the Ethernet cable used to connect your LaCie Network Space MAX to your network device.

  • Page 13: Step 3: Connect Using Lacie Network Assistant

    LaCie highly recommends that you install LaCie Network Assistant since it provides important information and offers easy features that will offer great help in the daily use of your LaCie network disks. For example, Lacie Network Assistant detects all LaCie network-attached storage devices on your network and gives you easy ways to connect to or configure them.
  • Page 14 • DESIGN BY NEIL POULTON User Manual page 14 Connect to the LaCie Network Space MAX: 1. Launch LaCie Network Assistant and use it to open the Dash- board (user interface). Windows Users Select LaCie Network Assistant in Start/Programs. A Net- work Assistant icon will appear in the system tray (Fig.

  • Page 15: Step 4: Completing The Setup Wizard

    Disk Configuration: Specify how much of the total storage should be allotted to the Network Space MAX network and USB shares. While both are accessible to users on the network, when the Net- work Space MAX is connected to a computer via USB, only USB-...

  • Page 16: Assign A Static Ip Address

    5. Modify the network settings to work with your network. Make sure you provide an IP address on the same subnet as your computer so that the Network Space MAX will be visible to that computer. 6. Click Apply. The device will restart and will become available Fig.

  • Page 17: Accessing And Transferring Files

    17 3. Accessing and Transferring Files There are several ways to access and transfer files located on the Network Space MAX. Follow the links below for more details. 3.2. Accessing Shares Using LaCie Network Assistant 3.2.1. Switching User 3.2.2. Map Shares Using LaCie Network Assistant 3.2.3.

  • Page 18: About Shares

    User Manual page 18 3.1. About Shares The LaCie Network Space MAX has three shares (similar to drive partitions or volumes) by default: OpenShare, MyShare, and USBShare (USBShare will be created automatically when you allocate space for USB access; see 4.9.2.

  • Page 19: Accessing Shares Using Lacie Network Assistant

    User Manual page 19 3.2. Accessing Shares Using LaCie Network Assistant When your computer is connected to your local area network, LaCie Network Assistant will help you quickly connect to the shared fold- ers (MyShare, OpenShare, any user share, and/or USBShare...
  • Page 20 NetworkSpaceMAX > [Share name]. IMPORTANT INFO: If you wish to copy large amounts of data from the USBShare to another share, LaCie recommends you use the File Browser (3.3. Accessing Shares Using File Browser (Dash- board)) instead of drag-and-drop using SMB.

  • Page 21: Switching User

    By default, you will be logged in as a guest, and will not therefore have access to private shares. In order to access protected shares, you will have to change the login credentials using the LaCie Net- work Assistant. Follow these steps: 1.

  • Page 22: Map Shares Using Lacie Network Assistant

    LNA. Download the most recent version from the LaCie website. PC users: The share will mount in My Computer/Computer auto- matically when the computer detects the Network Space MAX on the network (Fig. 24).

  • Page 23: Map Shares Using The Operating System

    23 3.2.3. Map Shares Using the Operating System If you would like a shortcut to accessing Network Space MAX shares, follow this procedure: Windows XP, Vista, and Windows 7 Users 1. From an Explorer window in Windows XP, select Tools>...

  • Page 24: Accessing Shares Using File Browser (Dashboard)

    It is thus a convenient way to interact with files stored on the Network Space MAX’s shares, whether the connection be through the local network or through the internet (see 3.5.

  • Page 25: Accessing Usbshare Via Usb

    25 3.4. Accessing USBShare via USB The Network Space MAX can be connected to your network via Eth- ernet or directly to a computer via USB. This chapter explains how to connect your hard drive to a computer. For details on connecting to your network, refer to chapter 2.

  • Page 26: Step 1: Turn On The Drive

    You must allocate space to USBShare before connecting the drive to your computer. See 4.9. Dashboard: Drive Information. 1. Connect the power supply to a wall outlet and to the LaCie Network Space MAX (Fig. 31). 2. Turn on the drive by pressing the power button on the back of the drive for two seconds (Fig.

  • Page 27: Step 2: Connecting The Usb Cable

    Fig. 34 for an illustration of the Hi-Speed USB 2.0 cable used to connect your LaCie Network Space MAX to your computer. The cable will also work when connected to a USB 1.1 port, but drive performance will be limited to slower USB 1.1 transfer rates.

  • Page 28: Disconnecting The Usb Connection

    LaCie Network Space MAX Accessing & Transferring Files • DESIGN BY NEIL POULTON User Manual page 28 3.4.3. Disconnecting the USB Connection External USB devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running.

  • Page 29: Remote Access

    User Manual page 29 3.5. Remote Access You can access your Network Space MAX when you are away from home. You can download or upload files from any computer con- nected to the Internet, or manage your Network Space MAX.

  • Page 30: Accessing Shares Via Ftp

    4.6. Dashboard: General Settings 4.7. Dashboard: Users. To connect to the Network Space MAX via FTP locally on the LAN, enter in your browser’s or FTP client’s address field: ftp://[IP address] Fig. 41 TECHNICAL NOTE: See section 2.5.

  • Page 31: Multimedia Server

    3.7. Multimedia Server Once you have established the network connection between your computer and the Network Space MAX, you can configure your Net- work Space MAX to share files (stored on OpenShare only) to UPnP/ DLNA devices. Follow these steps: 1.

  • Page 32: Multimedia Server: Itunes

    Network Space MAX (by default Network- SpaceMAX) will appear in the Shared category within iTunes, and audio files stored on the Network Space MAX will be listed in this playlist. Follow these steps: 1. Make sure the Network Space MAX is properly connected to your home network as described in section 2.

  • Page 33: Multimedia Server: Windows Media Player

    Once configured, Windows Media Player (WMP) can play files lo- cated on the Network Space MAX through the network connection. Follow these steps: 1. Make sure the Network Space MAX is properly connected to your home network as described in section 2. Connecting to a Network.

  • Page 34: Administering Your Lacie Network Space Max

    User Manual page 34 4. Administering Your LaCie Network Space MAX The LaCie Network Space MAX features an easy-to-use browser- based tool for configuring the drive and administering users, called the Dashboard. Access the Dashboard by simply typing in your drive’s IP address or machine name into your browser or using the...

  • Page 35: Dashboard: Accessing

    User Manual page 35 4.1. Dashboard: Accessing There are two ways to access the Dashboard, using the LaCie Net- work Assistant and using a browser. Use LaCie Network Assistant 1. Click on the LaCie Network Assistant icon in the system...

  • Page 36: Dashboard: Welcome Page

    LaCie Network Space MAX Administering Your LaCie Network Space MAX • DESIGN BY NEIL POULTON User Manual page 36 4.2. Dashboard: Welcome Page The welcome page contains links to helpful documents from the LaCie Website (Fig. 50, a) and a table listing the different options that make up the Dashboard (Fig.

  • Page 37: Dashboard: General Settings

    UPnP-enabled players (such as cell phones, computers, and game consoles). For information on using your Network Space MAX to stream files to your UPnP devices, 3.7. Multimedia Server. For information on using the Network Space MAX as an iTunes music server, see section 3.7.1.

  • Page 38: Dashboard: Users

    TECHNICAL NOTE: Providing an email address will allow the user to receive notifications regarding their user account sent automati- cally by the Network Space MAX. See section 4.11.1. Email Notifi- cation Events for details. Setting the quota allows the administer to establish a maximum number of GB available to a given user.

  • Page 39: Deleting A User

    LaCie Network Space MAX Administering Your LaCie Network Space MAX • DESIGN BY NEIL POULTON User Manual page 39 4.7.2. Deleting a User Deleting a user will also remove the associated share, the files it contains, and related backup jobs. Note that you cannot delete OpenShare.

  • Page 40: Dashboard: Network

    Administering Your LaCie Network Space MAX • DESIGN BY NEIL POULTON User Manual page 40 4.8. Dashboard: Network This page allows you to modify your Network Space MAX’s network settings. Note that there are two tabs to the page, standard and advanced. 4.8.1. Standard Settings...

  • Page 41: Advanced Settings

    41 4.8.2. Advanced Settings Proxy Configuration: The Network Space MAX can be configured to connect to a proxy server. Fill in the server URL, port, and optional authentication information and click Apply. SMTP Configuration: To make sure your Network Space MAX can send alert emails to users, configure the SMTP settings.

  • Page 42: Dashboard: Drive Information

    Make sure to back up all your data onto another volume before proceeding. If you are formatting USBShare and wish to back it up first onto another share, LaCie rec- ommends you use the File Browser (see 3.3.

  • Page 43: Modifying Usbshare Capacity

    LaCie Network Space MAX Administering Your LaCie Network Space MAX • DESIGN BY NEIL POULTON User Manual page 43 4.9.2. Modifying USBShare Capacity Under the heading Drive, click the number under the heading Capacity to modify the amount of capacity to be allocated for the USB access.

  • Page 44: Dashboard: Eco Management

    To wake the drive from Deep Sleep Mode, press the power button or use the Wake on LAN function in the LaCie Network Assistant (see 4.10.1. Wake on LAN).

  • Page 45: Wake On Lan

    Configuration Window..Select then copy the MAC address text (Fig. 67). 2. Next, click the LaCie Network Assistant icon in your system tray (Windows) or menu bar (Mac) and select Wake Up a Device... (Fig. 68). 3. Paste the MAC address into the field and click Wake Fig.

  • Page 46: Dashboard: Support

    Alert notification: If you toggle this box on, when significant events occur with your Network Space MAX, the administrator will auto- matically be sent an email (if he or she set an email address in the Users page, if the drive has a connection to the internet, and the SMTP configuration has been set up).

  • Page 47: Email Notification Events

    For password recovery Click here Capacity When the total avail- Admin ================================================ able capacity is less [This message is automatically generated by the LaCie email notification service] www.lacie.com than 10GB Quota event When the user share is Relevant user Fig. 71...

  • Page 48: Dashboard: Download

    Administering Your LaCie Network Space MAX • DESIGN BY NEIL POULTON User Manual page 48 4.12. Dashboard: Download The Network Space MAX Dashboard features a torrent server that will allow you to download torrent files (Fig. 72). For more informa- tion on torrents, see: http://en.wikipedia.org/wiki/BitTorrent_protocol...

  • Page 49: Dashboard: Copy

    Network Space MAX (Fig. 78). This feature allows you to copy the contents of an external hard drive onto the Network Space MAX, making those files available on the network, without needing a com- puter. If this feature is toggled OFF, you can still configure and run manu- ally a backup task that will copy files from the external USB disk to the Network Space MAX (OpenShare).

  • Page 50: Dashboard: Front Usb Port

    This page provides you with information on devices connected to the Network Space MAX’s USB expansion port. Note that the front USB port is not active when the Network Space MAX is connected to a computer via USB. Multimedia Indexation: Click this box (Fig.

  • Page 51: Connecting An External Hard Disk

    4.14.1. Connecting an External Hard Disk You can connect an external USB hard disk or USB key to back up the data on your LaCie Network Space MAX or as a way to add storage capacity. Connected hard disks are accessed similarly to shared folders.

  • Page 52: Dashboard: Raid Management

    LaCie Network Space MAX Administering Your LaCie Network Space MAX • DESIGN BY NEIL POULTON User Manual page 52 4.15. Dashboard: RAID Management This page will allow you to monitor and change the RAID array (Fig. 82). 4.15.1. About RAID Modes RAID0: RAID 0, is the fastest RAID mode.

  • Page 53: Modify Raid Mode

    CAUTION : Changing the RAID mode destroys all data stored on the Network Space MAX. If you have saved data on the drives, back up data before following these steps. The Network Space MAX comes in RAID 0 mode. To modify the...

  • Page 54: Failed Disks

    LaCie Network Space MAX Administering Your LaCie Network Space MAX • DESIGN BY NEIL POULTON User Manual page 54 4.15.3. Failed Disks Disk failure will be indicated both by a static red front LED (Fig. and on the Dashboard > RAID page.

  • Page 55: Installing A New Disk

    Fig. 90 2. Turn off the Network Space MAX and unplug the power supply. 3. Turn the hard disk box over so the rubber feet are pointing up. Please note the two plastic bands for prying the bottom plate from the top shell.
  • Page 56 Dashboard. If it’s larger, the additional capacity will be unusable. 1. Turn off and unplug the LaCie hard disk MAX. 2. If you removed disk 2 (the top disk), carefully insert the replace- ment drive into the top empty bay (Fig.

  • Page 57: Update Product Software

    4.16. Update Product Software LaCie may improve your network hard drive’s software or add new features over time. See below for updating information. To find the latest version of Network Space MAX software, go to Dashbaord>Support. Under Configuration, look for Version (Fig.

  • Page 58: Method 2: Update With Lacie Network Assistant Software

    ✦ Turn off other NAS on the network except the one you wish to update ✦ Disconnect all connections to shares on the NAS you want to update 1. Make sure you are using the latest version of LaCie Network Assistant (minimum 1.4.1). If you download a newer version, make sure to uninstall previous versions.

  • Page 59: Reset To Factory

    If you don’t press the button while the red light is blinking, the drive will start normally and the reset process will be aborted.) 3. When successfully reset, the Network Space MAX will restart au- tomotically, returning to its factory settings.

  • Page 60: Troubleshooting

    User Manual page 60 5. Troubleshooting In the event that your LaCie Network Space MAX is not working cor- rectly, please first check the manual and the following troubleshoot- topics. Note that a reset to factory settings will solve most user problems (see 4.17.

  • Page 61: Troubleshooting The Network Connection

    USB? printer) are automatically unmounted when you connect the expansion port is not recog- Network Space MAX to a computer via USB. To make the ex- nized. ternal hard drive or printer accessible, disconnect the Network Space MAX from your computer and connect it to the network using the Ethernet cable.
  • Page 62 62 The Network Space MAX By default the LaCie Network Space MAX is configured to retrieve its IP address from a DHCP server. If doesn’t appear on the your network is managed by a DHCP server and you cannot access your LaCie Network Space MAX, try network.

  • Page 63: Troubleshooting The Usb Connection

    USB? printer) are automatically unmounted when you connect the expansion port is not recog- Network Space MAX to a computer via USB. To make the ex- nized. ternal hard drive or printer accessible, disconnect the Network Space MAX from your computer and connect it to the network using the Ethernet cable.
  • Page 64 Solution I cannot copy a file larger Are you connected to the computer via When you connect the Network Space MAX to a computer via than 4 GB to the drive. USB? USB, the USB share of the drive that mounts on the computer is formatted in MS-DOS (FAT32).

  • Page 65: Windows Users

    USB? printer) are automatically unmounted when you connect the expansion port is not recog- Network Space MAX to a computer via USB. To make the ex- nized. ternal hard drive or printer accessible, disconnect the Network Space MAX from your computer and connect it to the network using the Ethernet cable.
  • Page 66 LaCie Network Space MAX Troubleshooting • DESIGN BY NEIL POULTON User Manual page 66 Problem Question Solution I cannot copy a file larger Is the drive connected to a standard If your drive is connected to a standard USB port, this is normal.

  • Page 67: Troubleshooting The Multimedia Server

    Space MAX directly to your computer via USB. If you want to MAX. play files located on other shares, disconnect the USB cable and connect the Network Space MAX to the network. Did you add the Network Space MAX 3.7.2. Multimedia Server: Windows Media Player.

  • Page 68: Contacting Customer Support

    If you have asked yourself all of the pertinent questions in the trou- and select About This Mac. bleshooting checklist, and you still can’t get your LaCie drive to work 4. Processor speed Windows users: Right click properly, contact us at www.lacie.com. Before contacting us, make...

  • Page 69: Lacie Technical Support Contacts

    LaCie Network Space MAX Contacting Customer Support • DESIGN BY NEIL POULTON User Manual page 69 6.1. LaCie Technical Support Contacts LaCie Asia LaCie Australia http://www.lacie.com/cn/contact/ http://www.lacie.com/au/contact/ LaCie Belgium LaCie Brazil http://www.lacie.com/us/contact/ http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/befr/contact/ (French) LaCie Canada LaCie Denmark http://www.lacie.com/dk/contact/...

  • Page 70: Warranty Information

    LaCie, may provide their own warranties nal box and shipped with postage prepaid. to the end user purchaser, but LaCie, in so far as permitted by law, provides their products “as is”. Software distributed by LaCie with or...

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