Windows Users - LaCie Network Space MAX User Manual

LaCie Network Space MAX
User Manual
5.5.2.

Windows Users

Problem
The USB drive/key or USB
printer connected to the USB
expansion port is not recog-
nized.
The Network Space MAX is
not recognized by the com-
puter.
I cannot copy a file larger
than 4 GB to the drive.
• DESIGN BY NEIL POULTON
Question
Is the Network Space MAX connected to
your computer via USB?
Does your computer's operating system
support the file system?
Is there an icon for the drive in My Com-
puter?
Does your computer's configuration
meet the minimum system requirements
for use with this drive?
Is the drive's power supply connected?
Did you follow the correct installation
steps for the USB connection
Are both ends of the USB cables firmly
attached?
Is there a conflict with other device driv-
ers or extensions?
Are you connected to the computer via
USB?
Solution
Devices connected to the USB expansion port (hard drive or
printer) are automatically unmounted when you connect the
Network Space MAX to a computer via USB. To make the ex-
ternal hard drive or printer accessible, disconnect the Network
Space MAX from your computer and connect it to the network
using the Ethernet cable.
Check your computer's documentation and see section 6. Re-
formatting the Network Space MAX.
Go into My Computer and look for an icon and drive letter as-
signed to the LaCie drive. If the drive does not appear, follow the
rest of the Troubleshooting tips to isolate the problem. Go into
My Computer and look for an icon and drive letter assigned to
the LaCie drive. If the drive does not appear, follow the rest of
the Troubleshooting tips to isolate the problem.
See section 1.1. Minimum System Requirements
mation. Also, try changing the computer you are using. Com-
puter problems can manifest themselves in many ways. Even if
the computer appears to be working properly, this is a worth-
while test.
Make sure that the power supply is properly connected (see sec-
tion 3.4.1. STEP 1: Turn On the
power supply is connected to is working.
Review the installation steps in section
via USB.
Check both ends of the USB cable to make sure they are fully
seated in their respective ports. Try disconnecting the cables,
waiting 10 seconds, and then reconnecting them. If the drive is
still not recognized, restart your computer and try again.
Contact LaCie Technical Support for help.
When you connect the Network Space MAX to a computer via
USB, the USB share of the drive that mounts on the computer
is formatted in MS-DOS (FAT32). This format limits file sizes to
4 GB.
To transfer >4GB files to the Network Space MAX, disconnect
the USB cable and connect the Ethernet cable. See sections
3.4.3. Disconnecting the USB Connection
nect the Ethernet Cable. Alternatively, you can reformat the USB
Share to NTFS, which permits larger file sizes (see section
Dashboard: Drive Information).
continued on the next page >>
Troubleshooting
page 65
for more infor-
Drive) and that the outlet the
3.4. Accessing USBShare
and 2.2. STEP 2: Con-
4.9.