LaCie 5big Backup Server Configuration Manual
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LaCie 5big Backup Server Configuration Manual

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LaCie 5big Backup Server
Configuration Guide

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1. Introduction................................................................................................................. 5
1.1. Box Content ................................................................................................................................. 6
1.1.1. Original Packaging and Servicing the 5big Backup Server.................................................... 6
1.2. Minimum Network Requirements .................................................................................................... 7
1.2.1. Ethernet Connection ......................................................................................................... 7
1.2.2. Wireless Support .............................................................................................................. 7
1.3. Minimum Workstation Operating System Requirements .................................................................... 8
1.4. Views of the 5big Backup Server ..................................................................................................... 9
1.4.1. Front View ....................................................................................................................... 9
1.4.3. 5big Backup Server Numbered Slots and Disk Trays ......................................................... 10
1.5. Windows Home Server and the 5big Enclosure Disks ..................................................................... 11
1.6. Ethernet Cable............................................................................................................................ 11
2. Setting Up Your LaCie 5big Backup Server ................................................................ 12
2.1. Turning On the 5big Backup Server .............................................................................................. 13
2.2. Connecting the Ethernet Cable .................................................................................................... 14
2.3. Install the 5big Backup Server Connector CD ................................................................................ 15
2.4. Complete the 5big Backup Server Setup ....................................................................................... 16
3. 5big Backup Server Configuration ............................................................................. 18
3.1. User Accounts ............................................................................................................................ 19
3.2. Shared Folders ........................................................................................................................... 20
3.2.1. Folder and File Duplication ............................................................................................. 20
3.2.1.1. Folder Duplication with a single disk in the enclosure ..................................................... 21
3.3. Computer Backups ..................................................................................................................... 22
3.4. Server Storage ............................................................................................................................ 23
3.4.1. Backup Drives Larger Than 2TB ....................................................................................... 24
3.5. Windows Home Server Settings .................................................................................................... 25
3.5.1. Network Healthy/Network Critical and Important Updates.................................................. 26
4. LaCie Dashboard ...................................................................................................... 28
4.1. Printer Management .................................................................................................................... 28
4.2. Multimedia Server ....................................................................................................................... 29
4.3. Hardware Management............................................................................................................... 30
4.4. Internet Settings .......................................................................................................................... 31
4.5. Disk Information ......................................................................................................................... 32
5. Mac Support .............................................................................................................. 33
5.1. Mac Clients on the 5big Backup Server ......................................................................................... 33
5.1.1. Accessing Shared Folders (Volumes) ................................................................................. 33
5.1.2. Time Machine ................................................................................................................ 35
5.1.3. Managing and Monitoring Mac Clients ............................................................................ 36
6. Removing and Installing New Disks .......................................................................... 38
6.1. Disk Installation .......................................................................................................................... 38
............................................................................................................9
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  • Page 1: Table Of Contents

    1.4.1. Front View ........................9 ......................9 1.4.2. Rear View 1.4.3. 5big Backup Server Numbered Slots and Disk Trays ............10 1.5. Windows Home Server and the 5big Enclosure Disks ..............11 1.6. Ethernet Cable..........................11 2. Setting Up Your LaCie 5big Backup Server ..............12 2.1.
  • Page 2 Table of Contents Configuration Guide page 2 6.1.1. Fastening a non-LaCie Hard Disk to a 5big Enclosure Drive Tray ........40 6.2. Adding a new disk to the 5big Backup Server storage ..............42 7. Recovery ........................43 7.1. Recovery: 5big Backup Server ...................... 43 7.1.1.
  • Page 3 Directive 2002/95/EC on the Restriction of ✦ Consult the dealer or an experienced Hazardous Substances). radio/TV technician for help. Modifications to this product not authorized by LaCie could void the FCC & Industry Canada regulations and negate your au- thority to operate the product. 101203v.1.2...

  • Page 4: Health And Safety Precautions

    II). some other form of removable storage me- dia. LaCie offers a complete line of CD and DVD drives. If you would like more informa- General Use Precautions tion on backup, please refer to our website.

  • Page 5: Introduction

    The glowing blue button adds more than character—one push will turn your 5big Backup Server on. Sturdy disk trays are easy to remove for maintenance and lock securely in place for safety.

  • Page 6: Box Content

    SERVER RECOVERY DVD Use to recover a pre-installed Windows server image on ✦ If you purchased a single disk 5big Backup Server, please re- the 5big Backup Server Backup Appliance Quick Start Guide move the non-LaCie disks before sending the server for ser- Gigabit Ethernet vice.

  • Page 7: Minimum Network Requirements

    1.2.2. Wireless Support ✦ The 5big Backup Server joins your network via a wired, Ethernet cable. Please note that the 5big Backup Server does not support a wireless (Wi-Fi) connection to your network ✦ Wireless devices and workstations that have joined the net-...

  • Page 8: Minimum Workstation Operating System Requirements

    The 5big Backup Server may be accessed by workstations running the latest versions of Mac® OS X: ✦ 10.5 ✦ 10.6 The 5big Backup Server may be used for Time Machine® backups. 5. Mac Support. TECHNICAL NOTE: Please update your 5big Backup Server soft- ware whenever a new version is available.

  • Page 9: Views Of The 5Big Backup Server

    Pushing the front LED button while the 5big Backup Server is running will shut the system off. This is true even if the 5big Backup Server is currently in use. Please keep the unit in a location that will prevent accidentally pushing the front LED button while the 5big Backup Server is being accessed by users.

  • Page 10: 5Big Backup Server Numbered Slots And Disk Trays

    LaCie 5big Backup Server Introduction Configuration Guide page 10 1.4.3. 5big Backup Server Numbered Slots and Disk Trays (Fig. For convenience when adding or removing disks, the 5big Backup Server drive slots and trays have matching numbers. Fig. 03...

  • Page 11: Windows Home Server And The 5Big Enclosure Disks

    11 1.5. Windows Home Server and the 5big Enclosure Disks The 5big Backup Server has five slots to insert hard disk drives (see 6.1. Disk Installation for instructions on how to insert new or replace- DESIGNED BY NEIL POULTON ment disks).

  • Page 12: Setting Up Your Lacie 5Big Backup Server

    IMPORTANT INFO: Please consider your storage capacity re- quirements before connecting workstations to the 5big Backup Serv- er. For example, a 5big Backup Server with a single disk may have Step 3 – 2.4. Complete the 5big Backup Server Setup insufficient storage to support backups from ten workstations.

  • Page 13: Turning On The 5Big Backup Server

    The power supply kit is composed of two cables: one cable (A) con- nects to the LaCie 5big Backup Server; and the other cable (B) con- nects to a power outlet, such as a wall outlet or a surge protector (Fig.

  • Page 14: Connecting The Ethernet Cable

    07). The USB 2.0 and eSATA ports are for expansion only and DESIGNED BY NEIL POULTON should not be used to connect the 5big Backup Server to a com- puter. 1. Connect the Ethernet cable to the Ethernet port on the back of the LaCie 5big Backup Server (1.4.2.

  • Page 15: Install The 5Big Backup Server Connector Cd

    Connector installer at http://5bigbackup:55000. The address is for your local network with “5bigbackup” referring to the name of your LaCie 5big Backup Server. Please replace it in the address if you have changed the default name.

  • Page 16: Complete The 5Big Backup Server Setup

    (Fig. 13) can provide assistance should you for- get while using the 5big Backup Server. Please keep in mind that the password hint can be seen by anybody who clicks on the link to dis- play it. If the Administrator password is forgotten and the password hint does not help to recover it, you will have to reset your server.
  • Page 17 17 5. Choose how to receive important updates for the 5big Backup Server. Use recommended settings is an ideal choice since your 5big Backup Server will automatically check for updates and install them for you (Fig. 14). Click the Next arrow.

  • Page 18: Big Backup Server Configuration

    ✦ Shared folders ✦ Computer backups ✦ Server storage ✦ 5big Backup Server Settings To learn more about configuring the 5big Backup Server, click Help on the Console. IMPORTANT INFO: While one hopes never to experience a prob- lem, it is critical to prepare for all eventualities. Therefore, soon after setting up your network server, LaCie highly recommends that you create a system recovery USB 2.0 flash drive (see...

  • Page 19: User Accounts

    Backup Server, try to match the logon names and passwords of the existing user accounts on the workstations. This makes it easier to access shared folders on the 5big Backup Server. If the user ac- counts and passwords do not match, users will be prompted for a logon and a password when attempting to access shared folders.

  • Page 20: Shared Folders

    20 3.2. Shared Folders Shared folders are places for you to organize and store files on the 5big Backup Server so that you can share them with other work- stations on the network. The following shared folders are created automatically: ✦...

  • Page 21: Folder Duplication With A Single Disk In The Enclosure

    Fig. 22 ✦ Folder Duplication requires a minimum of two hard drives. A 5big Backup Server with only one drive in the pool of Storage Hard Drives cannot enable Folder Duplication. ✦ Folder Duplication will not be enabled by default when the Connector is run on a 5big Backup Server with only one disk.

  • Page 22: Computer Backups

    3. Adjust backup settings such as time of day, how long to store backups, etc. (Fig. IMPORTANT INFO: LaCie recommends using the 5big Backup Server in a small network environment with a maximum of ten Win- dows workstations. Additional Mac stations may also access data on the 5big Backup Server.

  • Page 23: Server Storage

    Configuration Configuration Guide page 23 3.4. Server Storage If you want to add more storage to the 5big Backup Server, you can insert internal hard drives into empty slots (see 6.1. Disk Installation), or attach external USB 2.0 and/or eSATA hard drives (1.5.

  • Page 24: Backup Drives Larger Than 2Tb

    Backup Server. See the LaCie Technical Brief for precise details on backing up your 5big Backup Server data to external USB 2.0 and eSATA drives. You may also use one or more drives within the 5big enclosure to backup Windows Home Server data.

  • Page 25: Windows Home Server Settings

    ✦ Change the User Accounts Password Policy. Media Sharing Media Library Sharing for the Music, Photos, and Videos shared folders. Once configured, you can stream digital media from the 5big Backup Server to a device that supports Windows Media Con- nect. Remote Access Fig. 32 ✦...

  • Page 26: Network Healthy/Network Critical And Important Updates

    ✦ Learn more about your 5big Backup Server. ✦ Connect to the 5big Backup Server. ✦ Community ✦ Contact Product Support. In addition, you can shut down or restart the 5big Backup Server from the Settings dialog box by clicking Shut Down (Fig. 34). A prompt will appear to shut down or restart the 5big Backup Server.

  • Page 27: More Information

    LaCie 5big Backup Server Configuration Configuration Guide page 27 More Information Look for more information about Windows Home Server from the following locations: ✦ Click Help on the Windows Home Server Console to open Windows Home Server Console Help. ✦ On a home computer, right-click the Windows Home Server task tray icon, and then click Help to open Windows Home Server Help.

  • Page 28: Lacie Dashboard

    4.1. Printer Management Fig. 39 You can use your LaCie 5big Backup Server as a printer server for USB printers. Simply connect a USB printer to one of the 5big Back- up Server’s external USB 2.0 ports and follow the steps below.

  • Page 29: Multimedia Server

    Using Windows Media Center (3.5. Windows Home Server Settings) or TwonkyMedia Server, you can choose who has the right to share the media files stored on the 5big Backup Server. For TwonkyMedia:. 1. Select LaCie in the Console. Fig. 42 2.

  • Page 30: Hardware Management

    (Fig. 45). Fig. 44 FAN rotation Optimal - the 5big Backup Server will determine a fan speed ✦ based upon the system temperature. To conserve energy, La- Cie recommends this setting. Maximum - the fan will always run at its highest speed.

  • Page 31: Internet Settings

    If your network does not have a direct connection to the Internet or you manage Internet traffic via another server, choose Internet Set- tings to assign a proxy server to your 5big Backup Server. 1. Select LaCie in the Console.

  • Page 32: Disk Information

    ✦ Red indicates disk failure (Fig. If the Disk Information health status LED is not blue, please search the front and rear LEDs of the 5big Backup Server to determine the exact nature of the problem. Section 8. LED Indicators offers defini- tions for LED behavior.

  • Page 33: Mac Support

    Mac Support Configuration Guide page 33 5. Mac Support Mac clients may access the 5big Backup Server to share data with other workstations on the network and to enable backups using Time Machine®. IMPORTANT INFO: The Server Connector CD is only compat- ible with Windows-based systems.
  • Page 34 (Fig. 55). Connect to the Server 1. From the Finder, go to Go>Connect to Server... 2. Enter the 5big Backup Server name or its IP address (Fig. 56). 3. A pop-up window will appear to log on. Select Registered User...

  • Page 35: Time Machine

    Preferences>System>Time Machine. 2. Select Change Disk... (Fig. 59). 3. Select the name of your 5big Backup Server from the list of available target disks. Click Use for Backup. (Fig. Fig. 58 The next scheduled backup will occur on your 5big Backup Server.

  • Page 36: Managing And Monitoring Mac Clients

    LaCie 5big Backup Server Mac Support Configuration Guide page 36 5.1.3. Managing and Monitoring Mac Clients While Mac clients do not appear in the Console, you may manage and monitor them on a Windows-based workstation using Extre- meZ-IP Administrator. The program is located in the 5big Backup Server shared folder Software.
  • Page 37 ExtremeZ-IP Administrator is now available. See the manual for ExtremZ-IP for further information on how to manage and monitor Mac clients connected to the 5big Backup Server. The manual may be found on the Connector CD > Documents > ExtremeZ-IP Manual.

  • Page 38: Removing And Installing New Disks

    New Disks 6.1. Disk Installation If the 5big Backup Server experiences disk failure or you have pur- chased a new disk to add to the pool of Storage Hard Drives, please follow the directions below for removing and installing disks. To comprehend the meaning of LED activity, please see 8.
  • Page 39 39 Remove a drive tray: If you are adding a non-LaCie disk to an empty slot in the 5big Backup Server, choose a drive tray that does not hold a drive. LaCie recommends inserting new drives in the order of the numbered slots, from left to right.

  • Page 40: Fastening A Non-Lacie Hard Disk To A 5Big Enclosure Drive Tray

    IMPORTANT INFO: Drives sold by LaCie are the preferred choice when using your 5big Backup Server. LaCie disks specially prepared for the 5big enclosure are tested and shipped in a drive tray for easy installation. Additionally, all 5big hard drives include a 3-year warranty.
  • Page 41 Do not fasten a disk to a 5big enclo- sure drive tray with alternative screws. Doing so may damage the drive tray as well as your non-LaCie disk. Make certain that your non-LaCie 3.5” SATA II disk and a Phillips head screw- driver are within reach as well.

  • Page 42: Adding A New Disk To The 5Big Backup Server Storage

    LaCie 5big Backup Server Disk Installation Configuration Guide page 42 6.2. Adding a new disk to the 5big Backup Server storage 1. Once the new drive is installed, select Server Storage in the Console. 2. The new drive will be listed under Non Storage Hard Drives.

  • Page 43: Recovery

    7.1. Recovery: 5big Backup Server In case Windows Home Server or Disk 1 (the disk that hosts the op- erating system) encounter problems, the tools to restore or recover the server are included in the contents of your 5big Backup Server packaging (1.1. Box Content).

  • Page 44: Fig. 78

    Fig. 77 USB 2.0 flash drives from 512 MB to 4 GB should work as a recov- ery flash drive, LaCie cannot test every model. If Server Recovery Key experiences problems in creating the system recovery USB 2.0 flash drive, please try a different flash drive.

  • Page 45: Fig. 79

    5big Backup Server. IMPORTANT INFO: Please note that the server recovery USB 2.0 flash drive is meant for the 5big Backup Server only and should not be used to boot a Windows workstation. Fig. 79 Fig. 80...

  • Page 46: 5Big Backup Server Recovery

    1. Make certain that all users and computers have logged off from the 5big Backup Server on the local network and, if applicable, from remote locations. 2. Turn off the 5big Backup Server by selecting Settings in the Con- Fig. 82 sole (Fig.
  • Page 47 Fig. 85 ✦ Factory Reset: All connected drives (including USB and eSATA drives attached to the 5big Backup Server) will be formatted before the operating system is reinstalled on Disk 1 (see 1.5. Windows Home Server and the 5big Enclosure Disks).

  • Page 48: Recovery: Workstations On The 5Big Backup Server Network

    7.2.1. Workstation Drivers and File Recovery Drivers While the 5big Backup Server provides a complete backup of all the Fig. 89 systems on the network, the recovery may not be able to install all the drivers. For this reason, Windows Home Server places certain drivers in a special folder called Windows Home Server Drivers for Restore.
  • Page 49 LaCie 5big Backup Server Recovery Configuration Guide page 49 6. The Backup for the workstation will start to open (Fig. 91). 7. From the list of folders, copy Windows Home Server Drivers for Restore to an external disk or USB 2.0 flash drive in prepa- ration for the computer recovery (Fig.

  • Page 50: Pc Recovery Usb 2.0 Flash Drive (Optional)

    While many USB 2.0 flash drives from 512 MB to 4 GB should work as a recov- ery flash drive, LaCie cannot test every model. If PC Recovery Key experiences problems in creating the system recovery USB 2.0 flash drive, please try a different flash drive.
  • Page 51 OK and safely eject the USB flash drive (Fig. 97). IMPORTANT INFO: Please note that the PC recovery USB 2.0 flash drive is meant for Windows workstations only and should not be used to boot the 5big Backup Server in recovery mode. Fig. 96 Fig. 97...

  • Page 52: Pc Recovery (Windows Workstations Only)

    5big Backup Server. In the event of workstation error or failure, the 5big Backup Server can help you restore the system to a previous, working state. Before starting a Windows recovery, it is highly recommended that you have Fig.
  • Page 53 5big Backup Server. Please note that the drivers for the workstation being restored can be saved onto a USB 2.0 flash drive from another Windows workstation connected to the 5big Backup Server.
  • Page 54 LaCie 5big Backup Server Recovery Configuration Guide page 54 9. Insert the USB 2.0 flash drive into a free USB 2.0 port (Fig. 103). Click Scan. 10. The recovery will load the drivers (Fig. 104). Click OK. continued on the next page>>...
  • Page 55 LaCie 5big Backup Server Recovery Configuration Guide page 55 11. Note that the recovery has installed the network driver, which is critical to communicating with the 5big Backup Server (Fig. 105) and launching the Restore Computer Wizard. 12. Click Continue (Fig.
  • Page 56 LaCie 5big Backup Server Recovery Configuration Guide page 56 14. Enter the Administrator password for the 5big Backup Server (Fig. 107). Click Next> 15. Select the computer you wish to recover (Fig. 108). Click Next>. 16. Choose the backup you wish to restore to the workstation (Fig.
  • Page 57 18. Confirm the volumes that you have chosen to restore (Fig. 111). Click Next>. 19. Please be patient while the 5big Backup Server restores the workstation. Depending upon the amount of data, restoring volumes may take quite some time (Fig.
  • Page 58 21. The computer will restart. Upon reboot, you will have the option to start Windows in Normal mode or Safe mode. IMPORTANT INFO: As with most recovery operations, LaCie can- not guarantee that all files and settings will be restored. Fig. 113...

  • Page 59: Led Indicators

    Solid blue Disk(s) added to Storage Hard Drive(s) Rapid blinking blue Solid blue Occurs as the 5big Backup Server is booting. The blinking will cease once the 5big Backup Server is fully initialized. Solid red Solid blue Hardware failure or Disk 1 (Windows Home Server operating system) is non-functional or missing.

  • Page 60: Troubleshooting

    60 9. Troubleshooting In the event that your LaCie 5big Backup Server is not working cor- rectly, please take a look at the Troubleshooting section on the fol- lowing pages and at the FAQs published on our web site –...
  • Page 61 Is the blue light on the front of the If the blue LED on the face of the 5big Backup Server is flickering or will device flickering? not turn on, the power supply may be defective. Please contact your LaCie reseller or LaCie Customer Support.
  • Page 62 Windows Home Server cannot add more than 2TB of a single disk to its Server only recog- ed it to the Storage Hard Drives. Why is pool of Storage Hard Drives. For example, if you add a 3TB non-LaCie nizes a part of my Windows Home Server only using 2TB...

  • Page 63: Contacting Customer Support

    Before You Contact Technical Support Read the User Manual and review the Troubleshooting section. Try to isolate the problem. If possible, make the 5big Backup Server the only storage device on the network, and confirm that all of the cables are correctly and firmly attached.

  • Page 64: Lacie Technical Support Contacts

    LaCie 5big Backup Server Contacting Customer Support Configuration Guide page 64 10.1. LaCie Technical Support Contacts LaCie Asia LaCie Australia http://www.lacie.com/cn/contact/ http://www.lacie.com/au/contact/ LaCie Belgium LaCie Brazil http://www.lacie.com/be/contact/ (Dutch) http://www.lacie.com/us/contact http://www.lacie.com/befr/contact/ (French) LaCie Canada LaCie Denmark http://www.lacie.com/ca/contact/ (English) http://www.lacie.com/dk/contact http://www.lacie.com/cafr/contact/ (French)

  • Page 65: Warranty Information

    ✦ The tamper seal on the drive casing is broken. LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result. LaCie will not, under any circumstances, be liable for direct, special...

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