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Xtool D1 Troubleshooting Manual

5w laser engraver with rotary & material box
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Troubleshooting Guide For xTool D1
Contents:
#1 Why can the machine not cut through the materials ?
#2 Why the USB connection is not successful ?
#3 Why the WIFI connection is not successful ?
#4 Why can the machine not be powered on ?
#5 How often should the machine be maintained ?
#6 There is a noise when the machine is working .
#7 X-axis / Y-axis can not move, and there is a jittering sound .
#8 Cooling fan does not work .
#9 Cooling fan makes noise when the machine is turned on .
#10 Device can not read the TF card .
#11 How the machine works offline ?
#12 How to ensure that the graphics in the material engraving/cutting stay within the material ?
#13 How to deal with smoke when cutting/engraving ?
#14 Why the firmware update is not successful ?
#15 How to adjust the tightness of the belt ?
#16 The machine has no limit switch, the laser beam will continue to move even when it hits
around the machine .
#17 What is the function of the buttons on the main board of the machine ?
#18 Whether the laser will hurt eyes without wearing the glasses ?
#19 What is the use of infrared laser head ?
#20 Why does the Apple computer download or install Laserbox software will prompt malware
blocking ?
#21 What is the difference between a 5W machine and a 10W machine ?
#22 What is the difference between vector graphics and bitmap processing types ?

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Summary of Contents for Xtool D1

  • Page 1 Troubleshooting Guide For xTool D1 Contents: #1 Why can the machine not cut through the materials ? #2 Why the USB connection is not successful ? #3 Why the WIFI connection is not successful ? #4 Why can the machine not be powered on ? #5 How often should the machine be maintained ? #6 There is a noise when the machine is working .
  • Page 2 1. Confirm if the laser head connection cable is plugged in place, you can reinsert the laser head and the motherboard plug again. Material parameters set please refer to the article https://support.xtool.com/hc/en-us/articles/4408827414551-Default-processing-Parameter-tabl e-for-xTool 2. Confirm if you have refocused after changing materials, if not, please refer to the following link https://support.xtool.com/hc/en-us/articles/4408826880023-How-to-focus-the-laser-head-...
  • Page 3 5. Check whether the WIFI antenna is inserted in place, whether it falls off if there is reinsert the antenna 6. Check whether the WiFi antenna is damaged, such as the damaged need to replace the WIFI antenna #4 Why the machine can not be powered on? 1.
  • Page 4 1. Check whether the table is level, the machine will be placed on the flat table if can not be solved continue the next step 2. Check whether the machine screws are too tight or too loose, adjust to the appropriate tightness, it can not be solved continue the next step 3.
  • Page 5 #12 How to ensure that the graphics in the material engraving/cutting stay within the material? Since the starting point of D1 work starts from the current laser head's IR cursor position by default, in connection mode, after each click, it is necessary to send...
  • Page 6 #14 Why the firmware update is not successful? If it is unsuccessful in the device power-on state, please check whether the button is set at the other end...
  • Page 7 #15 How to adjust the tightness of the belt? First twist the tensioner fixing screw loose (Figure 1), then adjust the belt tensioning screw (Figure The clockwise direction is to adjust the tightness, the counterclockwise direction is to adjust the looseness Both sides of the belt elasticity need to be consistent, the elasticity is adjusted after the tensioner set screw twisting can be tightened.
  • Page 8 #16 The machine has no limit switch, the laser beam will continue to move even when it hits around the machine. Before cutting, you need to click on the go boundary to make sure that the processed drawing does not exceed the machine's processing area #17 What is the function of the buttons on the main board of the machine? The button on the left is the restart switch, when pressed the machine will restart The button on the right is the switch to upgrade the firmware, you need to toggle the button to...
  • Page 9 #19 What is the use of infrared laser head? The initial position of the infrared ray is the initial position of the laser processing, not directly below the laser spot. After the processing task starts, the laser head will travel some distance to make the spot start from the infrared position.
  • Page 10 2. Choose System Preferences> Security & Privacy. 3. Click to unlock the Security & Privacy preferences. 4. Enter the user password and click Unlock.
  • Page 11 5. Click Open Anyway. 6. Click Open.
  • Page 12 7. Keep clicking Continue. 8. Click Install. 9. Enter the user name and password, and click Install Software.
  • Page 13 10. Wait till the installation is complete and click Close. #21. What is the difference between a 5W machine and a 10W machine? 1. The laser head for the rectangular is 10W, and the round is 5W.
  • Page 14 2. The laser head for distinguished by laser head labels. #22. What is the difference between vector graphics and bitmap processing types? Vector Bitmap Computer graphics with geometric Graphical elements such as points, lines, or An array of pixels is used to properties polygons are expressed based on represent the image...