Oce VarioLink 4550pd User Manual

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Setup manual (45 pages)

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VarioLink 4550p

VarioLink 4550pd

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Page 1 Océ VarioLink 4550p VarioLink 4550pd Critical Link User’s Guide...
Page 2 Copyright Information Copyright © 2007 by Océ Imagistics Inc. All Rights Reserved Document Information ________________________________ VarioLink 4550p Series User’s Guide P/N 59386901, Revision 2.0 March, 2007 Disclaimer__________________________________________ Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date.
Page 3 Adobe, the Adobe logo, PostScript, PostScript 3 and the PostScript logo are trademarks of Adobe Systems Incorporated. Microsoft, Windows, Windows NT, Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Permission has been obtained from Microsoft Corporation for use of software screen shots.
Page 4: Preface
Preface Thank you for choosing this printer. This is a guide on operating this printer and the important points to note. To understand the features fully and to use the printer correctly and effectively, please read this guide before using it. Keep this guide handy for a quick reference on using the printer.
Page 5: Conventions
Conventions In this guide, “computer” refers to both the personal computer and workstation. The following headers are used in this guide: Important Indicates important information which you should read. Note Indicates additional information on operations or features. Refer to Indicates reference sources. The following conventions are used in this guide: Refer to “xxx”The cross-reference is within this guide.
Page 6: Illegal Copies And Printouts
Illegal Copies and Printouts Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. •...
Page 7: Table Of Contents
Contents Preface ........4 Conventions ......5 Illegal Copies and Printouts .
Page 8 Parallel Menu ......69 Serial Menu ......70 USB Menu .
Page 9: Basic Operations
Basic Operations Main Components and Their Functions Standard Configuration 9 10 Name Description Center output Print jobs are output here with the printed side facing tray down. Control panel Consists of the essential operation buttons, indicators and display. Ventilation hole Releases heat to prevent the interior of the printer from heating up.
Page 10 Name Description Power cord For connecting the power cord. connector Parallel For connecting the parallel cable. connector Network For connecting the network cable when connecting this connector printer to the network for use. USB connector For connecting the USB cable. Serial connector For connecting the serial cable.
Page 11 Name Description Rear output tray When the rear tray has been installed, the paper lever output location can be switched between it and the center output tray. Raise the lever to output to the rear tray and lower the lever to output to the center output tray.
Page 12: Control Panel
Control Panel Name Description <MENU> button Press to move to menu operation. <INFO> button Press to print the menu map. The menu map (2pages) will print with all the current printer settings. <READY> When the light is on, the printer is ready to receive indicator data from the computer.
Page 13: Display
Display There are two types of screens shown: Print screen (for displaying printer status) and Menu screen (for setting configuration). NOTE The message displayed differs according to the options installed and setting status. Print Screen The Print screen appears when the machine is printing or waiting for data.
Page 14: Switching On And Off The Power
Switching On and Off the Power Switching On the Power Press the power switch of the printer to the <|> position. When the power is switched on, various screens will be displayed on the control panel. Check that this display changes to “Online”. NOTE When “Please wait...”...
Page 15: Power Saver Modes
Power Saver Modes This printer is equipped with a low power mode and a sleep mode to reduce power consumption when it is left idle. When no print data is received for 5 minutes, the printer will enter the low power mode. When no data is received for a further 10 minutes (a total of 15 minutes lapse (default settings) since the last received data), it will enter sleep mode.
Page 16: Displaying Optional Accessory Configuration And Paper Tray Settings
Press the <CANCEL> button then press the <ON-LINE> button on the control panel. However, pages being printed at the moment will continue to be printed. Cancelling Print Jobs at the Computer Double-click the printer icon at the bottom right of the taskbar in Windows.
Page 17 such as paper type or size. These settings are displayed on the [Options] tab. This section explains the procedure using Windows XP as an example. Important: • When using USB or Parallel connection to this printer, this feature cannot be used. You have to manually set the items on the printer driver.
Page 18: Printing
Printing Printing From the Computer This section explains the basic flow when printing from application ® software in a Windows environment. (The procedure may differ according to the computer or system configuration used.) Important: • Do not switch off the power to the printer when printing is in progress.
Page 19: Printing On Envelopes
NOTE > You can set the print features in the properties dialog box from the printer icon by selecting [Printers and Faxes] (or [Settings] > [Printers] depending on the OS). Printing on Envelopes For details on the envelopes that can be used, refer to “Usable Paper”...
Page 20: Printing On Transparencies
Load the envelopes in the portrait orientation so that the flaps are turned to the right side. Slide the length guide and right width guide to the size of the loaded envelopes. On the control panel, change the paper type to [Envelope]. For details, refer to “Setting Paper Types”...
Page 21 • Transparencies with white frames or full-color transparencies cannot be used. The way to load transparencies in the paper tray is the same as the way to load standard size paper. For details, refer to “ Loading Paper” (P. 40). You must also set paper type for the paper tray to [Transparency] on the control panel.
Page 22: Printing On Custom Size Paper/Long Paper
Printing on Custom Size Paper/Long Paper This section explains how to print on custom size paper such as long paper. The paper sizes that can be set on this printer are as follows: For tray 1 For trays 2 - 4 Long edge: Long edge: 127 to 900 mm...
Page 23 Load the paper with the side to be printed facing up. Curl up the back end of the paper so that it will not fall from the tray. Push the paper tray completely into the printer. Setting Custom Paper Sizes Before printing, set the custom size on the printer driver.
Page 24 Click on the unit of measure radio button for the units you would like to use (mm for millimeters or inch for inches.) In the width field, enter the width of the custom size paper. In the length field, enter the length of the custom size paper.
Page 25: Print Confidential Document - Secure Print
Print Confidential Document - Secure Print When the optional hard disk or compact flash has been installed, you can use the secure print feature. Important: • The hard disk may be damaged and erase important data saved in the hard disk. We recommend you back up your data.
Page 26 Configuring Secure Print The procedure to configure Secure Print is as follows. At the Computer This section explains the procedure using WordPad on Windows XP as an example. The procedure is the same for other OSs. NOTE > The way to display the printer properties dialog box differs according to the application software.
Page 27: Proof Print - Print After Checking Printing Result
Press the < > or < > button until the desired digit of the Password (PIN number) is displayed, then press the < > button. Repeat step 3 until all four digits of the password are displayed. Press the <SELECT> button. Press the <...
Page 28 Configuring Proof Print The procedure to configure Proof Print is as follows. At the Computer This section explains the procedure using WordPad on Windows XP as an example. NOTE > The way to display the printer properties dialog box differs according to the application software.
Page 29: Print At A Specified Time - Timed Job
Click [OK]. Click [Print] in the [Print] dialog box to start printing. At the Control Panel This section explains the procedure to print and delete data stored in the printer by Proof Print. Refer to: “Print Jobs Menu” on page 51 Press the <Menu>...
Page 30 • We recommend you back up your data. Registering Timed Job The procedure to configure Delayed Print is as follows. This section explains the procedure using WordPad on Windows XP as an example. The procedure is the same for other OS. From the [File] menu, select [Print].
Page 31: Direct Printing Of Pdf Files
Press the < > or < > button until the required document is displayed and then press the < > button. To delete job press the <Cancel> button. Press < > to print displayed job. Enter the number of copies using the < > or < > buttons. Press the <SELECT>...
Page 32: Printing Via Electronic Mail - E-Mail Printing
Printing PDF File When sending the PDF file to the printer for printing using lpr command, printing will be done with the defaults set at the control panel. These defaults include: • Copies • Paper size • Duplex • Paper feed •...
Page 33 Important: • It is recommended that you back up your data. A = E-Mail B = Prints automatically Environment Settings for E-mail Printing To use the E-mail Printing feature, you need to configure server settings (such as SMTP and POP3 servers) on your network environment.
Page 34 panel. For details on the print features of the PDF file in this printer, refer to “ Direct Printing of PDF Files” (P. 31). Sending E-mails This section explains how to send e-mails from the computer to the printer using Outlook Express as an example. Create mail contents using your mailing software and attach TIFF or PDF files if any.
Page 35 • Connect the printer to an IP private address. Functionality of this printer is not guaranteed when it is assigned public IP addresses. • When receiving e-mails via POP, always apply an exclusive e- mail account for the printer. Using a common e-mail account shared with other users will result in errors.
Page 36: About Paper
About Paper About Paper Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, we suggest using only paper that is recommended here. When you use paper that is not recommended, contact service.
Page 37 PAPER SIZE WEIGHT LOADING TRAY CAPACITY Trays 2 to Standard sizes that can be 250-sheet tray: 60 - 216 g/m automatically detected: 250 sheets (P (16 - 57.5 lb) paper) or 27.6 (trays 3 A5, B5, A4, mm or below and 4 are Executive (7.25 ×...
Page 38 PAPER WEIG PAPER PAPER CHARACTERISTICS AND NAME TYPE CAUTION ON USAGE XEROX 4200 Plain Medium weight paper for internal 75 g/m distribution and general office use. (20 lb) RX 80 Plain Medium weight paper for internal 80 g/m distribution and general office use. (3R 91720) (21.3 lb) Special Media...
Page 39 Important: • The reverse side of the envelope cannot be printed on. • It may take a very long time (maximum 60 seconds) to print custom size Thick 2 paper. NOTE > For details on special media, such as heavyweight not listed in the table, contact service.
Page 40: Loading Paper
• If acid paper is used, the characters might appear fuzzy. Replace it with alkaline paper. • Envelopes that are not flat or have metal fasteners • Labels that do not fully cover the adhesive backing Storing and Handling Paper Even for suitable papers, poor storage conditions may lead to a change in the paper quality, paper jams, poor print quality and machine breakdown.
Page 41 If the base plate of the paper tray is raised, push it down. When loading paper longer than A4 size, slide the left and right lock tabs in the paper tray outwards to unlock them. Hold the grip of the paper tray and pull its extendable part to the front until it reaches its maximum.
Page 42 Important: • Do not place paper over the right width guide. • Do not load paper exceeding the maximum fill line or the maximum capacity allowed. • Align the right width guide with the paper width correctly. If the right width guide is not in place, the paper will not be properly fed and this may cause paper jams.
Page 43: Setting Custom Paper Sizes
NOTE > If there are no paper trays that match the automatic tray selection, an error message prompting for replenishment of paper will be displayed. You can configure the printer not to display this message but to automatically select a nearest or larger paper size of the document for printing.
Page 44: Setting Paper Types
Press the < > or < > button until [Media Menu] is displayed, then press the < > button. Press the < > or < > button until [Tray X Auto Sense] is displayed (X = the tray number you wish to set), then press the <...
Page 45 Paper types available: Plain Post Card Colored Other Card Stock Letter Head Thick 2 Label Pre-Punched Thick 1 Bond Transparency Envelope Pre-Printed PAPER NAME WEIGHT PAPER TYPE SET IN TRAY FX P Plain (default) 60 - 90 g/m (16-24 lb) FX EPR, FX Green Recycled 60 - 90 g/m...
Page 46: Settings On The Control Panel
Settings on the Control Panel About this Chapter This chapter explains the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer settings. Web access to the printer is also discussed.
Page 47 Name Description <On-Line> Press to enter the off-line status. When in the off-line button/indicator status, the machine cannot receive data or process printing. Press again to exit the off-line status and enter the on-line status (where the machine can receive data from the computer). <CANCEL>...
Page 48 Menu Screen Screen for configuring settings related to the printer. This screen appears when you press the <MENU> button. The initial Menu screen displayed is as follows. Print Jobs Menu Navigating the Control Panel Menus When you press the MENU button on the control panel, you enter the printer’s menu system.
Page 49 • Flash Menu • Disk Menu • Comp FLASH Menu • Job Accounting • Spooling Menus and submenus may or may not be displayed, depending on the options installed. The following text describes the sequence of push buttons and display messages that would allow you to print the PS (PostScript) font list.
Page 50 Menu Structure Print Jobs Menu Information Menu Print Menu Media Menu Sys Config Menu PCL Emulation FX Emulation Parallel Menu Serial Menu USB Menu Network Menu Sys Adjust Menu Date/Time Menu Maintenance Menu Usage Menu Flash Menu Disk Menu Comp FLASH Menu Job Accounting Spooling VarioLink 4550p Series User’s Guide>...
Page 51: Print Jobs Menu
Print Jobs Menu Press the MENU button on the control panel. “Print Jobs Menu” is shown on the first line of the display. Press the < > button to enter the Print Jobs Menu. “Enter Password” is displayed on the first line and “****” is displayed on the second line.
Page 52 Submenu Default Available Procedure for Setting Settings Changing Setting Enter Password User Selected User Selected See Steps Above VarioLink 4550p Series User’s Guide> 52...
Page 53: Information Menu
Information Menu The Information Menu provides access to the printer settings for various printing functions. Use the following procedure to enter the information menu: Press the MENU button on the control panel. Press the < > button until the text “Information Menu” is shown on the first line of the display.
Page 54 Submenus Default Available Procedure for Setting Settings Changing Setting Print Demo Press SELECT to print a Demo Page. This function allows you to print a demo page. Print Error Log Press SELECT to print the Error Log. This function allows you to print the error log.
Page 55: Print Menu
Print Menu The Print Menu provides access to the print setup procedures. These settings are defaults for the printer. A print job can specify and use other settings. Use the following procedure to enter the print menu: Press the MENU button on the control panel. Press the <...
Page 56 Submenus Default Available Procedure for Setting Settings Changing Setting Paper Feed Tray 1 Tray 1 Press < > or < > This submenu Tray 2 buttons to select the tray. allows you to Tray 3 Press <SELECT> to save choose the this setting.
Page 57 Submenus Default Available Procedure for Setting Settings Changing Setting Orientation Portrait Portrait Press < > or < > Landscape buttons to toggle between Portrait and Landscape. Press <SELECT> to save this setting. Lines Per Page 5 to 128 Press < >...
Page 58: Media Menu
Media Menu The Media Menu provides access to the paper tray settings. Use the following procedure to enter the media menu: Press the MENU button on the control panel. Press the < > button until the text “Media Menu” is shown on the first line of the display.
Page 59 Submenus Default Available Procedure for Setting Settings Changing Setting Tray1 Media Plain Plain, Press < > or < > Type Transparency, buttons to scroll through the Prepunched, This submenu available MEDIA TYPES. Letterhead, allows you to Press <SELECT> to set a Colored, set the media media type.
Page 60 Submenus Default Available Procedure for Setting Settings Changing Setting Tray3 Auto- Press < > or < > button sense to toggle on or off. This submenu Press <SELECT> to save the allows you to selected size. set the Paper size auto sense feature on or off.
Page 61 Submenus Default Available Procedure for Setting Settings Changing Setting Tray4 Papersize Letter (US) Letter, B5, A5, Press < > or < > button else (A4) A6, Statement, This submenu to scroll through the Executive, C5 allows you to available sizes. Envelope set the media Press <SELECT>...
Page 62 Submenus Default Available Procedure for Setting Settings Changing Setting Tray2 X Dimen 8.50 in 3.88 - 8.50 in Press < > or < > button (98.6 - 216mm) Sets the paper (216mm) to select the X dimension width Press <SELECT> to set dimension.
Page 63: Sys Config Menu
Sys Config Menu The Sys Config Menu provides access to the system settings. Use the following procedure to enter the Sys Config menu: Press the MENU button on the control panel. Press the < > button until the text “Sys Config Menu” is shown on the first line of the display.
Page 64 Submenus Default Available Procedure for Setting Settings Changing Setting Wait Timeout 00020 0 - 99999 Press < > or < > This submenu buttons to increase or allows you to decrease the digit in the increase or selected position. decrease the Press the <...
Page 65: Pcl Emulation
PCL Emulation The PCL Emulation provides access to the PCL settings and functions. Use the following procedure to enter PCL Emulation Menu: Press the MENU button on the control panel. Press the < > button until the text “PCL Emulation” is shown on the first line of the display.
Page 66 Submenus Default Available Procedure for Setting Settings Changing Setting Symbol Set 10U:PC-8 See Appendix A Press < > or < > CP437 for a complete This submenu buttons to scroll through the list of all the allows you to selections. available choose a Press <SELECT>...
Page 67: Fx Emulation
FX Emulation The FX Emulation provides access to the FX settings and functions. Use the following procedure to enter FX Emulation Menu: Press the MENU button on the control panel. Press the < > button until the text “FX Emulation” is shown on the first line of the display.
Page 68 Submenus Default Available Procedure for Setting Settings Changing Setting CR Function Press < > or < > This submenu CR+LF buttons to toggle between allows you to CR and CR+LF. define the Press <SELECT> to save the action selection. prompted by a carriage return—a carriage return...
Page 69: Parallel Menu
Parallel Menu The Parallel Menu provides access to the Parallel settings. Use the following procedure to enter the parallel menu: Press the MENU button on the control panel. Press the < > button until the text “Parallel Menu” is shown on the second line of the display. Press the <...
Page 70: Serial Menu
Serial Menu The Serial Menu provides access to the Serial settings. Use the following procedure to enter the serial menu: Press the MENU button on the control panel. Press the < > button until the text “Serial Menu” is shown on the first line of the display.
Page 71 Submenus Default Available Procedure for Setting Settings Changing Setting Parity None None Press < > or < > Even buttons to toggle between None, Even, and Odd. Press <SELECT> to save the selection. DTR Ready/ Press < > or < > Busy buttons to toggle between Off and On.
Page 72 Submenus Default Available Procedure for Setting Settings Changing Setting XON On1/Off1 Press < > or < > buttons to toggle between Off and On. Press <SELECT> to save the selection. XON Error Press < > or < > buttons to toggle between Off and On.
Page 73: Usb Menu
USB Menu The USB Menu provides access to the USB settings. Use the following procedure to enter the USB menu: Press the MENU button on the control panel. Press the < > NEXT button until the text “USB Menu” is shown on the first line of the display.
Page 74: Network Menu
Network Menu The Network Menu provides access to the printer network settings. Use the following procedure to enter the network menu: Press the MENU button on the control panel. Press the < > button until the text “Network Menu” is shown on the first line of the display.
Page 75 Submenus Default Available Procedure for Setting Settings Changing Setting IP Address (user-specified) (user-specified) The first set of numbers blinks Press < > or < > to scroll to the desired number. Press < > to save the current set of numbers and move to the next set.
Page 76 Submenus Default Available Procedure for Setting Settings Changing Setting Enabled Enabled Press < > or < > Disabled buttons to toggle between Enable and Disable. Press <SELECT> to save the selection. SNMP Enabled Enabled Press < > or < > Disabled buttons to toggle between Enable and Disable.
Page 77: Sys Adjust Menu
Sys Adjust Menu The Sys Adjust Menu provides access to the tray adjustment settings. Use the following procedure to enter the Sys Adjust menu: Press the MENU button on the control panel. Press the < > button until the text “Sys Adjust Menu” is shown on the first line of the display.
Page 78 Submenus Default Available Procedure for Setting Settings Changing Setting Tray2 Y Adjust 0 to 15 Press < > (increase This submenu number) to move the image fine adjusts the to the down or press < > registration in (decrease number) to move the Y axis.
Page 79 Submenus Default Available Procedure for Setting Settings Changing Setting Duplex X Adjust 0 to 15 Press < > (increase This submenu number) to move the image fine adjusts the to the right or press < > registration in (decrease number) to move the X axis.
Page 80 Submenus Default Available Procedure for Setting Settings Changing Setting PCL Tray3 ID# 0005 0000 to 9999 Press < > or < > PCL escape buttons to increase or sequence decrease the digit in the parameter selected position. value. Press the < >...
Page 81: Date/Time Menu
Date/Time Menu The Date/Time Menu provides access to the printer time settings. Use the following procedure to enter the date/time menu: Press the MENU button on the control panel. Press the < > button until the text “Date/Time Menu” is shown on the first line of the display.
Page 82 Submenus Default Available Procedure for Setting Settings Changing Setting Minute Current minute 0 - 59 Press < > or < > to This submenu scroll through the minutes. allows you to Press <SELECT> to set the set the current minute. minute.
Page 83: Maintenance Menu
Maintenance Menu The Maintenance Menu provides access to the printer maintenance settings. Use the following procedure to enter the maintenance menu: Press the MENU button on the control panel. Press the < > button until the text “Maintenance Menu” is shown on the first line of the display.
Page 84: Usage Menu
Usage Menu The Usage Menu provides access to the printer status. Use the following procedure to enter the usage menu: Press the MENU button on the control panel. Press the < > button until the text “Usage Menu” is shown on the first line of the display.
Page 85: Flash Menu
Flash Menu The Flash Menu provides access to the flash device. Use the following procedure to enter the flash menu: Press the MENU button on the control panel. Press the < > button until the text “Flash Menu” is shown on the first line of the display.
Page 86 Submenus Procedure for Changing Setting Format Usr FLASH Press <SELECT> to reformat the FLASH DIMM. This selection will reformat the FLASH DIMM. Flash Summary Press <SELECT> to print the FLASH summary. This selection will print a page containing information about the installed FLASH DIMM including a list of all the current existing files and directories.
Page 87: Disk Menu
Disk Menu The Disk Menu provides access to the disk settings. Use the following procedure to enter the disk menu: Press the MENU button on the control panel. Press the < > button until the text “Disk Menu” is shown on the first line of the display.
Page 88 Submenus Procedure for Changing Setting Format Disk Press <SELECT> to reformat the hard disk. This selection will reformat the hard disk. Disk Summary Press <SELECT> to print the Disk summary. This selection will print a page containing information about the installed hard disk, including a list of all the current existing files and directories.
Page 89: Comp Flash Menu
Comp FLASH Menu The Comp Flash Menu provides access to the compact flash settings. Use the following procedure to enter the compact flash menu: Press the MENU button on the control panel. Press the < > button until the text “Comp Flash Menu” is shown on the first line of the display.
Page 90 Submenus Procedure for Changing Setting Format Cmp FLASH Press <SELECT> to reformat the Compact Flash. This selection will reformat the Compact Flash. CFlash Summary Press <SELECT> to print the Compact Flash summary. This selection will print a page containing information about the installed compact flash, including a list of all the current existing files and directories.
Page 91: Job Accounting
Job Accounting The Job Accounting Menu provides access to functions and settings related to this feature. Use the following procedure to enter the Job Accounting Menu to change the settings or access the functions: Press the MENU button on the control panel. Press the button until the text “Job Accounting”...
Page 92: Spooling
Spooling The Spooling Menu provides access to the functions and settings related to this feature. Use the following procedure to enter the Spooling Menu to change the settings or access the functions: Press the MENU button on the control panel. Press the button until the text “Spooling Menu”...
Page 93 SubMenu Default Available Procedure for Settings Settings Changing Setting Delete Customer User Flash Press < > or < > to Selectable Use to delete a Disk select location of file (User spool file from Flash, Disc, or Compact Compact Flash the User Flash, Flash).
Page 94: Troubleshooting
Troubleshooting When Paper Jams CAUTION • When removing jammed paper, make sure that no pieces of torn paper are left in the machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed paper that is difficult or impossible to see, do not try to remove it by yourself.
Page 95 Open cover A, and holding the drum/toner cartridge by the grip, remove it from the printer (1). Turn the roll as shown in the diagram and remove any jammed paper inside (2). Return the drum/toner cartridge and cover A to their original positions. NOTE >...
Page 96 Pulling out paper trays Pull out all paper trays and remove any wrinkled paper. Examine the inside of the printer and remove any jammed paper. After removing paper, Push the paper trays completely back into the printer. Open and close cover A. Doing this will clear the error message.
Page 97 Cover C Duplex unit Remove the rear tray when opening the back cover. Push up the lever shown in the diagram to open the cover. Cover D Offset catch tray VarioLink 4550p Series User’s Guide> 97...
Page 98: When Problems Occur
When Problems Occur Before treating the problem as a machine breakdown, refer to the following table and check the printer condition again. WARNING • Never open or remove machine covers that are secured with screws unless specifically instructed in the user guide. A high voltage component can cause electric shock.
Page 99 Symptom Reason/Action Cannot print. Is the light of the <READY> indicator off? If so, this printer is off-line or in menu setting mode. Fix the problem according to the following display status: “Off-line” Press the <ON LINE> button to exit the off-line mode. Others Press the <MENU>...
Page 100 Symptom Reason/Action Light of An error that you cannot rectify yourself has occurred. Record <ATTENTION> the displayed error message or error code, switch off the indicator is power, pull out the power plug from the outlet, and then blinking. contact service. Although no Did you switch on the power of the computer after switching print job is sent,...
Page 101 Symptom Reason/Action Printing is taking The receive buffer is insufficient. When printing documents of up a lot of time. high resolution, reduce the memory capacity of items not in use. It is recommended to disable ports not in use, and channel the memory to other purposes.
Page 102 Symptom Reason/Action Paper cannot be Is the paper correctly set? Load the paper correctly. For fed. labels, transparencies or envelopes, fan them well first to allow air to enter between each sheet before loading. Paper jam. Multiple papers are fed. “...
Page 103 Symptom Reason/Action Envelope is Envelopes can get wrinkled depending on the type used. Open wrinkled. cover B of this printer and lift up the levers at both ends of the fuser unit. The wrinkles can be reduced. After printing the envelope, remember to return the levers to their original positions.
Page 104: When The Print Quality Is Poor
When the Print Quality is Poor When the print quality is poor, select the closest symptom from the following table to rectify the problem. If the print quality does not improve after carrying out the appropriate action, contact service. Symptom Reason/Action Printing is light.
Page 105 Symptom Reason/Action Dirt appears at The feed route of the paper is stained. Print a few pages to equal intervals. remove the stains. The drum/toner cartridge is defective or damaged. Replace with a new drum/toner cartridge. “ Replacing the Drum/Toner Cartridge” (P. 118) White dots The paper used is not suitable.
Page 106 Symptom Reason/Action Nothing is Multiple sheets of paper are fed simultaneously. Fan the paper printed. well and reload. “ Loading Paper” (P. 40) The drum/toner cartridge is defective/damaged or there is no more toner inside the cartridge. Replace with a new drum/ toner cartridge.
Page 107 Symptom Reason/Action Transparencies The type of transparency or envelope loaded cannot be used and envelopes in this printer. Load the correct type of paper. are not printed clearly. “ Usable Paper” (P. 36) Check that the paper type on the printer driver or the control panel is correctly set.
Page 108: Message List
Message List Message List (alphabetical order) This section describes the messages displayed on the control panel. Message Condition/Reason/Action Bad Action Format error. Bad Action Str Missing or bad action defined for job. Bad BUFSIZE Cmd Format error on BUFSIZE command. Bad COLUMN Cmd Format error on COLUMN command.
Page 109 Message Condition/Reason/Action Disk Unformatted Error message displayed when unformatted disk is detected. Duplex Paper jam detected. Error message displayed for Duplex Tray. Duplex Failure Duplex Unit Failure. End Job Confirmation prompt used when CANCEL is pressed. Engine NV Fail Error message displayed for Engine NV Failure. Exit Jam Paper jam detected Face Up Failure...
Page 110 Message Condition/Reason/Action Net Comm Error Error Message used to report Network Interface Communication Failure. Net: Error Used for display of Network Interface error code (Net1: Error yy) NVRAM Failure NVRAM failure message. Offset Tray Optional face-down output tray (offset-capable) Offset Tray Fail Error message displayed for Offset Tray Unit Failure.
Page 111 Message Condition/Reason/Action ROS Failure Error message displayed for ROS failure. SELECT to Format User prompt displayed when unformatted disk detected. Service Error Report Service errors (“Service Error xx”). Toner Low Toner cartridge is low Toner Missing Error message displayed when Toner cartridge is missing. Toner Out Toner Out message.
Page 112: Network Related Troubles
Network Related Troubles Using TCP/IP This section describes how to identify the cause and fix an error when a problem occurs in the TCP/IP environment. For the troubles that occur in other environments, refer to the Network Print Environment User Guide. When the printer is not printing This section explains how to fix the printer status when “Unable to print (xxxx Error)”...
Page 113 Cause Verification Action The printer is “Unable to print Switch on the printer. switched off after a (NetworkError)” is print instruction has displayed. Check been sent from a whether the printer is computer. Or the switched on. print instruction is sent to the printer which is switched off.
Page 114 For Windows NT 4. 0/Windows 2000/Windows XP When the printer is not printing Cause Verification Action Incorrect IP address. Ask your network Specify the correct IP administrator to check address for the printer. that the IP address is correct. When [LPD Spool] is set Check the memory 1.
Page 115 Using Printer Web Page Symptom Reason/Action Cannot be connected to Is the printer working correctly? Printer Web Page. Check if the power of the printer is switched on. Is Printer Web Page enabled? Print out the [System Settings List] to check. Is the URL correctly entered? Check the URL again.
Page 116 Symptom Reason/Action Clicking the [Submit] Are the user name and password correct? button prompts Enter the correct user name and password. messages such as “no data” or “the server has Switch off and then on the printer. returned invalid or unrecognizable response”.
Page 117: Mail Related Troubles
Mail Related Troubles This section explains how to fix the troubles when the mail notification services and E-mail Printing features are used. Symptom Reason/Action Cannot perform E-mail Check the following settings: printing. • Is the printer e-mail address specified? • Is [Enable] set for [Receive E-mail]? •...
Page 118: Daily Care
Daily Care Replacing the Drum/Toner Cartridge The drum/toner cartridge includes the toner and the photosensitive drum. When it is about time to replace the drum/toner cartridge, the following message will appear on the control panel. After the message is displayed, you can continue to print normally for about 100 sheets.
Page 119 Caution on Handling the Drum/Toner Cartridge When handling the drum/toner cartridge, take note of the following points: WARNING > Never throw a drum/toner cartridge into an open flame. It can cause an explosion and you can get burnt. • Do not subject it to direct sunlight or strong light. •...
Page 120 Hold the drum/toner cartridge by the grip and pull it out slowly. NOTE > To prevent the toner from dirtying the floor, lay a piece of paper on the floor first before putting the drum/toner cartridge down. 3.Take the new drum/toner cartridge out of the packaging box and shake it 7 to 8 times as shown in the diagram.
Page 121: Printing Reports/Lists
Close cover A securely. Important: • If the offset catch tray is folded as in step 1, close cover A and then return the tray to its original position. • If you continue to print with the offset catch tray folded, this may cause a paper jam.
Page 122 Printing Reports/Lists Print the report/list by operating the control panel. Press the <MENU> button to display the Menu screen. Press the < > or < > button until [Information Menu] is displayed, then press the < > button. Press the < > or < > button until the desired report/list is displayed, then press the <Select>...
Page 123: Checking/Managing The Printer Status On The Computer
Press the MENU button on the control panel. Press the < > button until the text “Disk Menu,” “Flash Menu,” or “Comp Flash Menu” is shown on the first line of the display. Press the < > button to enter the selected menu. Press the buttons to move through the submenus <...
Page 124 Computer OSs ® ® • Microsoft Windows 95 Operating System (Service Pack 1 or later) ® ® • Microsoft Windows 98 Operating System ® ® • Microsoft Windows Me Operating System ® ® • Microsoft Windows NT Workstation 4.0 (Service Pack 4 or later) ®...
Page 125 For the network to work properly, the following settings must be configured on the web browser. For Netscape Communicator • Settings that enable Java Script are selected. • To compare the document in the cache and the document on the network, either the setting that compares them every session or the setting that compares them every time is selected.
Page 126: Checking Printer Status Via E-Mail
If you want to configure each settings of the printer, press [Login] to login to this printer. NOTE > The user name (administrator’s name) for login to the printer is fixed at “root”. And the password is the last six characters of the MAC address (factory defaults), the password is CASE Sensitive.
Page 127 About Mail Notice Service The types of information that can be sent through Mail Notice Service are listed below. TYPES OF DESCRIPTION INFORMATION Job Completion Notifies the status of print jobs (completed, cancelled or confirm) from the computer (set in driver). Printer status is Off-line set through the...
Page 128 > After configuring the settings, always click [Submit] and switch off/on the printer to reboot. ITEM ITEM TO BE SET DESCRIPTION Maintenance > Mail Notice Service Select [Enable]. Services Option Network > Administrator E-mail For details, refer to General Settings Address (recommended “Environment Settings for E- setting), Machine E-mail...
Page 129: Checking Printed Pages
Click [Printing Preferences] on the [General] tab. The [Printing Preferences] dialog box will be displayed. Click the [Detailed Settings] tab. Select the [Notify Job End by E-mail] check box. Enter the e-mail address for notification in [E-mail Address]. Click [OK]. Checking Printed Pages This section explains how to check the total number of printed pages.
Page 130: Cleaning The Printer
Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fault clearance.
Page 131 Never touch a labelled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat roller, do not try to remove it bym yourself to avoid injuries or burns. Switch off the machine immediately, and contact service.
Page 132 There are feed rolls in the interior of this printer (two locations, total of four), tray module (one location) and paper tray (one location). TJ094ano_text.jpg A Feed rollers (1) B Inside of machine (two locations) (2) Open Cover A and after removing the drum/toner cartridge, clean the feed roller.
Page 133 While pushing the retard part (see right diagram) down (1), widen the tab on the feed roll to loosen it (2) and then slowly remove the feed roll from the shaft of the paper tray (3). Wipe the rubber parts with a wet but well-wrung soft cloth.
Page 134: When Moving The Printer
By aligning the slot of the feed roll with that of the shaft, push the feed roll completely in so that the short tab fits into the slot of the shaft. Push the paper tray completely into the printer. When Moving the Printer Carry out the following procedure when moving the printer.
Page 135 • If the duplex unit (optional) or A4 universal tray (optional) has been installed, uninstall it before moving the printer. If these are not fixed securely to the printer, they may fall to the ground and cause injuries. Press the power switch of this printer to the <O> position to switch the power off.
Page 136: Pcl Emulation Symbol Sets
Appendix A PCL Emulation Symbol Sets 10U:PC-8 CP437 6S:ISO85 SPANISH 2024Z:GREEK-437 11U:PC-8 D/N OG: GERMAN 2025Z:GRK-437CY 12U:PC-850 1S: SPANISH 2026Z:GREEK 928 17U:PC-852 90D:ISO DUTCH 2018Z:SERCROAT 2 9T:PC-Turkish 0E:ROMAN EXT 2017Z:UKRAINIAN 19U:WIN Latin1 91S:ISO SWEDISH 1 2016Z:BULGARIAN 9E:WIN Latin2 92S:ISO SWEDISH 2 0O:OCR-A 5T:WIN Latin5 93S:ISO SWEDISH 3...
Page 137 Océ professional document systems to keep the wheels of business and government turning. Océ is also at work in publishing on demand, newspaper production and wide format colour for spectacular display graphics. For more information visit us at www.oce.com...

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