Avalue Technology ARC-18W33 Quick Reference Manual

18.5" intel pentium /celeron /atom soc processor apollo lake fanless rugged touch panel pc with iet expansion
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ARC-18W33
18.5" Intel® Pentium® /Celeron® /Atom™ SoC Processor
Apollo Lake Fanless Rugged Touch Panel PC with IET
Expansion
Quick Reference Guide
Ed – 12 June 2024
st
1
Copyright Notice
Copyright © 2024 Avalue Technology Inc., ALL RIGHTS RESERVED.
Part No. E2017A183A0R

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  • Page 1 ARC-18W33 18.5" Intel® Pentium® /Celeron® /Atom™ SoC Processor Apollo Lake Fanless Rugged Touch Panel PC with IET Expansion Quick Reference Guide Ed – 12 June 2024 Copyright Notice Copyright © 2024 Avalue Technology Inc., ALL RIGHTS RESERVED. Part No. E2017A183A0R...
  • Page 2 ARC-18W33 Document Amendment History Revision Date Comment June 2024 Avalue Initial Release 2 ARC-18W33 Quick Reference Guide...
  • Page 3: Declaration Of Conformity

    For detailed information, please always refer to the electronic user's manual. Copyright Notice © 2024 by Avalue Technology Inc. All rights are reserved. No parts of this manual may be copied, modified, or reproduced in any form or by any means for commercial use without the prior written permission of Avalue Technology Inc.
  • Page 4 ㆍDescription of your software (operating system, version, application software, etc.) ㆍA complete description of the problem ㆍThe exact wording of any error messages To receive the latest version of the user’s manual; please visit our Web site at: www.avalue.com 4 ARC-18W33 Quick Reference Guide...
  • Page 5 On the other hand, if the new product defect is resulting from incorrect configuration or erroneous use by the user instead of any problem of the hardware itself, the customer will also be requested to pay for relevant handling fees. ARC-18W33 Quick Reference Guide...
  • Page 6 Lacking detailed statement of fault steps also makes the problem hard to be identified, sometimes resulting in second-time repairs. 6 ARC-18W33 Quick Reference Guide...
  • Page 7 Product has been altered or its label of the serial number has been torn off. • Product functionality issues resulting from improper use by the user, unauthorized dismantle or alteration, unfit operation environment, improper maintenance, accident ARC-18W33 Quick Reference Guide...
  • Page 8 If the customer demands an additional maintenance analysis report, a service fee of various level will be charged depending on the warranty status. In case the analysis result shows that the defect attributes to Avalue’s faulty design or process, the analysis fee will be exempted. 8 ARC-18W33 Quick Reference Guide...
  • Page 9: Safety Instructions

    9. Position the power cord so that people cannot step on it. Do not place anything over the power cord. 10. All cautions and warnings on the equipment should be noted. 11. If the equipment is not used for a long time, disconnect it from the power source to ARC-18W33 Quick Reference Guide...
  • Page 10 The equipment has obvious signs of breakage. 14. CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. 15. Equipment intended only for use in a RESTRICTED ACCESS AREA. 10 ARC-18W33 Quick Reference Guide...
  • Page 11: Explanation Of Graphical Symbols

    A NOTE provides additional information intended to avoid Note inconveniences during operation. Direct current. Alternating current Stand-by, Power on FCC Certification CE Certification Follow the national requirements for disposal of equipment. Stacking layer limit This side up ARC-18W33 Quick Reference Guide 11...
  • Page 12 ARC-18W33 Fragile Packaging Beware of water damage, moisture-proof Carton recyclable Handle with care Follow operating instructions of consult instructions for use. 12 ARC-18W33 Quick Reference Guide...
  • Page 13: Disposing Of Your Old Product

    EXPLOSION ou une fuite de liquide ou de gaz inflammable. - UNE BATTERIE soumise à une pression d'air extrêmement basse pouvant entraî ner une EXPLOSION ou une fuite de liquide ou de gaz inflammable. ARC-18W33 Quick Reference Guide 13...
  • Page 14: Table Of Contents

    1.4 System Overview ....................25 1.4.1 I/O View ..........................25 1.5 System Dimensions ....................26 Hardware Configuration ..................27 2.1 ARC-18W33 connector mapping................28 2.1.1 Serial port 1 connector (COM1) ..................... 28 2.1.2 Serial port 2 connector (COM2) ..................... 28 2.2 Powering On the System ..................
  • Page 15 2.11.1 Serial Port 1 connector (G_COM1) ..................58 2.11.2 Serial Port 2 connector (G_COM2) ..................58 2.11.3 Serial Port 3 connector (G_COM3) ..................59 2.12 ARC-BYT DB-H Jumpers settings ................59 2.12.1 USB Power selector (H_USB_PWR_SEL1) ................59 ARC-18W33 Quick Reference Guide 15...
  • Page 16 5.6.2.3 IT8528 Super IO Configuration ..................90 5.6.2.3.1 Serial Port 1 Configuration ....................91 5.6.2.3.2 Serial Port 2 Configuration ....................91 5.6.2.3.3 Serial Port 3 Configuration ....................92 5.6.2.3.4 Serial Port 4 Configuration ....................92 16 ARC-18W33 Quick Reference Guide...
  • Page 17 Discard Changes and Reset ................... 113 5.6.6.3 Restore Defaults ......................114 5.6.6.4 Launch EFI Shell from filesystem device ............... 114 6. Maintenance & Troubleshooting................115 7. Product Application ....................121 8. Operating the Device ....................122 ARC-18W33 Quick Reference Guide 17...
  • Page 18: Getting Started

    Before installation, please ensure all the items listed in the following table are included in the package. Item Description Q’ty ARC-18W33 Panel PC Power Adapter Screws for VESA Screws for HDD Screws for Wall Mount Brackets for Wall Mount Plastics spacer for Wall Mount 18 ARC-18W33 Quick Reference Guide...
  • Page 19 Quick Reference Guide Purposes and Applications ARC-18W33 is used the Intel Atom (Alder-Lake N platform), which has stronger performance and lower power consumption(6~12W). it also inherits from ARC-series strength, Modularized, Flexible Expansion, Reliability and Stability. The customer can choose ARC-18W to use wide temperature environment, and also ARC series have been passed stricter vibration and shock testing.
  • Page 20: System Specifications

    Touch-China ZCC-13049-18.5'' Touch Controller ZCC-4805 B (ILITEK 2510) Rear I/O 2 x DB-9 COM (RS-232/422/485, selectable by BIOS, RS-485 supports Auto Serial Port Flow, Pin-9 selected by Ring/+5V/+12V) USB Port 4 x USB3.0 (2x Double deck) 20 ARC-18W33 Quick Reference Guide...
  • Page 21 1 x 3-Pin Header (2.0mm), LVDS1: DIN 40-pin wafer, pitch 1.25mm LVDS Matching Connector: Hirose DF13-40DS-1.25C JBKL1: 5 x 1 wafer, pitch 2.00mm, +5V/+12V, 1A LCD Backlight JVR_BTN1: 3 x 2 header, pitch 2,00mm-jumper (for backlight brightness Brightness adjustment) ARC-18W33 Quick Reference Guide 21...
  • Page 22 2. operation mode 3. Test Frequency : 5-500Hz Vibration Test 4. Test Axis : X,Y and Z axis 5. 30 minutes per each axis 6. IEC 60068-2-64 Test:Fh 7. Storage : SSD or M.2 SSD 22 ARC-18W33 Quick Reference Guide...
  • Page 23 4-feet drop resistance without package MIL-STD-810G Operating -10°C ~ 50°C (14°F ~ 122°F) Temperature Operating Humidity 40°C @ 95% Relative Humidity, Non-condensing Storage Temperature -20°C ~ 60°C (-4°F ~ 140°F) Compliant with following Flexible Expansion Modules ARC-18W33 Quick Reference Guide 23...
  • Page 24 IET DB-F OBDII - CAN Bus Kit for ARC Series (ISO15765-4 for Special ACC-ARC-OBDII-3R Large Vehicle) (ARC-EHL is used eSPI EC, so need to add eSPI to LPC IC for UART) Note: Specifications are subject to change without notice. 24 ARC-18W33 Quick Reference Guide...
  • Page 25: System Overview

    Default: Lockable DC Jack DC-IN DC Power-in connector Option: Phoenix Connector(MOQ apply) COM1/2 Serial port 1/2 connector DB-9 male connector 4 x USB 3.0 connector LAN1/2 RJ-45 Ethernet 1/2 HDD/Power LED indicator Power Switch Power on button ARC-18W33 Quick Reference Guide 25...
  • Page 26: System Dimensions

    ARC-18W33 1.5 System Dimensions (Unit: mm) 26 ARC-18W33 Quick Reference Guide...
  • Page 27: Hardware Configuration

    Quick Reference Guide 2. Hardware Configuration For advanced information, please refer to: 1- ARC-APL, ARC-BYT DB-A/B/C/D/E/F/G/H/K included in this manual. Note: If you need more information, please visit our website: www.avalue.com ARC-18W33 Quick Reference Guide 27...
  • Page 28: Arc-18W33 Connector Mapping

    PIN PIN Signal Please set BIOS & JCOM1_SEL1 TxD- TxD+ RxD+ RxD- Please set BIOS & JCOM1_SEL1 2.1.2 Serial port 2 connector (COM2) Signal PIN PIN Signal NDCDB# NDSRB# NRXDB NRTSB# NTXDB NCTSB# NDTRB# NRIB# 28 ARC-18W33 Quick Reference Guide...
  • Page 29: Powering On The System

    Step 3: Locate the power button on the product. Step 4: Switch on the power button can turn on the system. Keep holding the power button on can force shutdown the PC. Power Input Connector Power Button ARC-18W33 Quick Reference Guide 29...
  • Page 30: Arc-Apl Overviews

    ARC-18W33 2.3 ARC-APL Overviews 30 ARC-18W33 Quick Reference Guide...
  • Page 31: Arc-Apl Jumper And Connector List

    SO_DIMM1 SO-DIMM JFP1 Miscellaneous setting connector 5 x 2 wafer, pitch 2.00 mm JLPC1 Low pin count connector 5 x 2 header, pitch 2.00 mm 5 x 1 wafer, pitch 2.00mm JBKL1 LCD Inverter connector ARC-18W33 Quick Reference Guide 31...
  • Page 32 SATA Power connector 2 x 1 wafer, pitch 2.00mm JFPC1 FPC connector 8 x 1 wafer, pitch 0.50mm JUPS1 Battery connector 2 x 2 header, pitch 2.00mm JBTN1 Power Button 2 x 1 wafer, pitch 2.00mm 32 ARC-18W33 Quick Reference Guide...
  • Page 33: Arc-Apl Jumpers & Connectors Settings

    Quick Reference Guide 2.5 ARC-APL Jumpers & Connectors settings 2.5.1 Clear CMOS (JBAT1) Protect* Clear CMOS *Default 2.5.2 Serial port 1/2 pin9 signal select (JRI1/JRI2) Ring* +12V JRI2 JRI1 * Default ARC-18W33 Quick Reference Guide 33...
  • Page 34: Pwm Level Select (Jpwm_Sel1)

    ARC-18W33 2.5.3 PWM Level select (JPWM_SEL1) +3.3V* * Default 2.5.4 AT/ATX Input power select (JAT1) ATX* * Default 34 ARC-18W33 Quick Reference Guide...
  • Page 35: Serial Port 1 In Rs-232/422/485 Mode (Jcom_Sel1)

    COM1-3 422RX1+ NRXDA COM1-2 485_422TX1+ NDTRA# 11 COM1-4 12 422RX1- Note: This connector is available after modify the mode of COM1 in BIOS setting. * Default 2.5.6 LCD Inverter connector (JBKL1) Signal VBRIGHT BKLEN +12V ARC-18W33 Quick Reference Guide 35...
  • Page 36: On-Board Header For Usb2.0 (Jusb1)

    ARC-18W33 2.5.7 On-board header for USB2.0 (JUSB1) Signal +5VSB USB_R_DN6 USB_R_DP6 2.5.8 On-board header for USB2.0 (JUSB2) Signal +5VSB USB_CA_PN7 USB_CA_PP7 36 ARC-18W33 Quick Reference Guide...
  • Page 37: Battery Connector (Jbat1)

    Quick Reference Guide 2.5.9 Battery connector (JBAT1) Signal +RTCBATT 2.5.10 LCD backlight brightness adjustment (JVR_BTN1) Signal Note BLK_VR_MOD VR must select 10K/1% Low pulse button for BLK_BRI_UP backlight brighter Low pulse button for BLK_BRI_DN backlight dim ARC-18W33 Quick Reference Guide 37...
  • Page 38: Lvds Connector (Lvds1)

    LVDS_DATA1_P LVDS_DATA0_N 12 11 LVDS_DATA1_N LVDS_DATA2_P 16 15 LVDS_DATA3_P LVDS_DATA2_N 18 17 LVDS_DATA3_N LVDS_DATA4_P 22 21 LVDS_DATA5_P LVDS_DATA4_N 24 23 LVDS_DATA5_N LVDS_DATA6_P 28 27 LVDS_DATA7_P LVDS_DATA6_N 30 29 LVDS_DATA7_N LVDS_CLK1_P LVDS_CLK2_P LVDS_CLK1_N LVDS_CLK2_N +12V +12V 38 ARC-18W33 Quick Reference Guide...
  • Page 39: Amplifier_R (Jspr1)

    Quick Reference Guide 2.5.12 AMPLIFIER_R (JSPR1) Signal SPK_R- SPK_R+ 2.5.13 AMPLIFIER_L (JSPL1) Signal SPK_L- SPK_L+ ARC-18W33 Quick Reference Guide 39...
  • Page 40: Bios Spi Connector (Bios_Spi1)

    ARC-18W33 2.5.14 BIOS SPI connector (BIOS_SPI1) Signal PIN PIN Signal +1.8VSB SPI_CS#0 SPI_CLK SPI_MISO SPI_MOSI SPI_HOLD# 2.5.15 EC Debug connector (JEC1) Signal EC_SMCLK_DEBUG EC_SMDAT_DEBUG 40 ARC-18W33 Quick Reference Guide...
  • Page 41: B2B Connector (Jb2B1)

    PCIE_RXP_3 HDMI_CLKN Signal PIN PIN Signal HDMI_CLKP CLK_PCIE_N3 CLK_PCIE_P3 +12V MIC1-R-IN +12V MIC1-L-IN MIC1_JD LPC_SERIRQ 46 +5VSB FRONT-JD LINE1-JD LPC_FRAME# 47 +5VSB FRONT-R-OUT LINE1-R-IN LPC_IET_CLK1 48 +5VSB FRONT-L-OUT LNE1-L-IN LPC_AD0 49 +5VSB LPC_AD1 50 +5VSB ARC-18W33 Quick Reference Guide 41...
  • Page 42: Touch Panel Connector (Jtp1)

    ARC-18W33 2.5.17 Touch panel connector (JTP1) Signal SENSE 2.5.18 SATA Power connector (SATA_PWR1) Signal 42 ARC-18W33 Quick Reference Guide...
  • Page 43: Fpc Connector (Jfpc1)

    Quick Reference Guide 2.5.19 FPC connector (JFPC1) Signal +5VSB +3.3VSB EC_SMDAT EC_SMCLK AUX_INT1# +5VSB 2.5.20 Battery connector (JUPS1) Signal PIN PIN Signal AC_PRESENT2 AC_PRESENT1 SMB_DSA_S0 SMB_SCL_S0 ARC-18W33 Quick Reference Guide 43...
  • Page 44: Power Button (Jbtn1)

    ARC-18W33 2.5.21 Power Button (JBTN1) Signal BUTTON 2.5.22 Miscellaneous setting connector (JFP1) Signal PIN PIN Signal +3.3VSB VOL_UP# VOL_DN# BRI_UP# BRI_DN# LED_ONOFF# PWR_BTN_IN_EC# POWER_LED2 10 POWER_LED1 44 ARC-18W33 Quick Reference Guide...
  • Page 45: Led Board Connector (Jled1)

    Quick Reference Guide 2.5.23 LED Board connector (JLED1) Signal +5VSB LUMEN_EN 2.5.24 Low pin count connector (JLPC1) Signal PIN PIN Signal LPC_AD0 +3.3V LPC_AD1 PLT_RST_BUF# LPC_AD2 LPC_FRAME# LPC_AD3 LPC_PORT80_CLK LPC_SERIRQ ARC-18W33 Quick Reference Guide 45...
  • Page 46: Power Connector (Pwr1)

    ARC-18W33 2.5.25 Power connector (PWR1) *Option: Phoenix Connector Signal +DCIN 46 ARC-18W33 Quick Reference Guide...
  • Page 47: Arc-Byt Db-A/B/C/D/E/F/G/H/K Overviews

    Quick Reference Guide 2.6 ARC-BYT DB-A/B/C/D/E/F/G/H/K Overviews 2.6.1 ARC-BYT DB-A 2.6.2 ARC-BYT DB-B 2.6.3 ARC-BYT DB-C ARC-18W33 Quick Reference Guide 47...
  • Page 48: Arc-Byt Db-D

    ARC-18W33 2.6.4 ARC-BYT DB-D 2.6.5 ARC-BYT DB-E 2.6.6 ARC-BYT DB-F 48 ARC-18W33 Quick Reference Guide...
  • Page 49: Arc-Byt Db-G

    Quick Reference Guide 2.6.7 ARC-BYT DB-G 2.6.8 ARC-BYT DB-H 2.6.9 ARC-BYT DB-K ARC-18W33 Quick Reference Guide 49...
  • Page 50: Arc-Byt Db-A/B/C/D/E/F/G/H/K Connector List

    Jumpers Label Function Note E_JCAN20 CAN2.0 Switch 3 x 1 header, pitch 2.00mm E_JIAP1 For user update FW 3 x 1 header, pitch 2.00mm E_JBOOT0 For user update FW 3 x 1 header, pitch 2.00mm 50 ARC-18W33 Quick Reference Guide...
  • Page 51: Arc-Byt Db-F

    H_USB_PWR_SEL1 USB Power selector 3 x 1 header, pitch 2.00mm Connectors Label Function Note H_JUSB1 USB3.0 connector H_COM1/2 Serial Port 1/2 connector DB-9 male connector H_JB2B1 B2B connector 2.7.9 ARC-BYT DB-K Connectors Label Function Note I_JLAN1 RJ-45 Ethernet ARC-18W33 Quick Reference Guide 51...
  • Page 52 ARC-18W33 I_COM1/2 Serial Port 1/2 connector DB-9 male connector I_JB2B1 B2B connector 52 ARC-18W33 Quick Reference Guide...
  • Page 53: Arc-Byt Db-D Connectors Settings

    Serial Port 1 connector (D_COM1) Signal PIN PIN Signal NDCD#_3_D NDSR#_3_D NRXD_3_D NRTS#_3_D NTXD_3_D NCTS#_3_D NDTR#_3_D NRI#_3_D 2.8.2 Serial Port 2 connector (D_COM2) Signal PIN PIN Signal NDCD#_2_D NDSR#_2_D NRXD_2_D NRTS#_2_D NTXD_2_D NCTS#_2_D NDTR#_2_D NRI#_2_D ARC-18W33 Quick Reference Guide 53...
  • Page 54: Arc-Byt Db-E Jumpers & Connectors Settings

    ARC-18W33 2.9 ARC-BYT DB-E Jumpers & Connectors settings 2.9.1 CAN2.0 Switch (E_JCAN20) CAN2.0A (11-bit)* CAN2.0B (29-bit) *Default 2.9.2 For user update FW (E_JBOOT0) Default* For user update FW *Default 54 ARC-18W33 Quick Reference Guide...
  • Page 55: For User Update Fw (E_Jiap1)

    Quick Reference Guide 2.9.3 For user update FW (E_JIAP1) Default* For user update FW *Default 2.9.4 For user update FW (E_CN1) Signal +3.3V SWDIO SWCLK CAN_BUS_RESET# ARC-18W33 Quick Reference Guide 55...
  • Page 56 ARC-18W33 2.9.5 General purpose I/O connector (E_GPIO1) Signal +3.3V 2.9.6 CAN Bus connector (E_CAN1) Signal CANH CANL 56 ARC-18W33 Quick Reference Guide...
  • Page 57: Arc-Byt Db-F Connectors Settings

    CAN Bus connector 1 (F_CAN1) Signal PIN PIN Signal CAN_PWR CAN_8 CAN_IND CAN_9 BAT_GND CAN_WAKE CAN_11 UART_RXD_1_F CAN_12 UART_TXD_1_F CAN_13 CAN_14 2.10.2 CAN Bus connector 2 (F_CAN2) Signal PIN PIN Signal BAT_PWR CAN_12 CAN_8 CAN_13 CAN_9 CAN_14 BAT_GND CAN_11 ARC-18W33 Quick Reference Guide 57...
  • Page 58: Arc-Byt Db-G Connectors Settings

    Serial Port 1 connector (G_COM1) Signal PIN PIN Signal NDCD#_3_G NDSR#_3_G NRXD_3_G NRTS#_3_G NTXD_3_G NCTS#_3_G NDTR#_3_G NRI#_3_G 2.11.2 Serial Port 2 connector (G_COM2) Signal PIN PIN Signal NDCD#_2_G NDSR#_2_G NRXD_2_G NRTS#_2_G NTXD_2_G NCTS#_2_G NDTR#_2_G NRI#_2_G 58 ARC-18W33 Quick Reference Guide...
  • Page 59: Serial Port 3 Connector (G_Com3)

    Quick Reference Guide 2.11.3 Serial Port 3 connector (G_COM3) Signal PIN PIN Signal NDCD#_1_G NDSR#_1_G NRXD_1_G NRTS#_1_G NTXD_1_G NCTS#_1_G NDTR#_1_G NRI#_1_G 2.12 ARC-BYT DB-H Jumpers settings 2.12.1 USB Power selector (H_USB_PWR_SEL1) +5VSB* *Default ARC-18W33 Quick Reference Guide 59...
  • Page 60: Arc-Byt Db-H Connectors Settings

    Serial Port 1 connector (H_COM1) Signal PIN PIN Signal NDCD#_1_H NDSR#_1_H NRXD_1_H NRTS#_1_H NTXD_1_H NCTS#_1_H NDTR#_1_H NRI#_1_H 2.13.2 Serial Port 2 connector (H_COM2) Signal PIN PIN Signal NDCD#_2_H NDSR#_2_H NRXD_2_H NRTS#_2_H NTXD_2_H NCTS#_2_H NDTR#_2_H NRI#_2_H 60 ARC-18W33 Quick Reference Guide...
  • Page 61: Arc-Byt Db-K Connectors Settings

    Serial Port 1 connector (I_COM1) Signal PIN PIN Signal NDCD#_1_I NDSR#_1_I NRXD_1_I NRTS#_1_I NTXD_1_I NCTS#_1_I NDTR#_1_I NRI#_1_I 2.14.2 Serial Port 2 connector (I_COM2) Signal PIN PIN Signal NDCD#_2_I NDSR#_2_I NRXD_2_I NRTS#_2_I NTXD_2_I NCTS#_2_I NDTR#_2_I NRI#_2_I ARC-18W33 Quick Reference Guide 61...
  • Page 62: Installation

    ARC-18W33 3. Installation 62 ARC-18W33 Quick Reference Guide...
  • Page 63 ⚫ Anti-static Discharge: If a user open the rear panel of the flat bezel panel PC, to configure the jumpers or plug in added peripheral devices, ground themselves first and wear an anti-static wristband. ARC-18W33 Quick Reference Guide 63...
  • Page 64: Installing Hard Disk & Memory

    Memory Installation: Remove 3 screws to release the chassis cover, and remove it. Step 2.1 Insert the SODIMM into the memory socket. Step 2.2 Re-assemble your system back through previous steps to complete the installation. 64 ARC-18W33 Quick Reference Guide...
  • Page 65 Quick Reference Guide Step 3. HDD Installation: Insert the HDD into the Drive Bay and fasten 2 screws. ARC-18W33 Quick Reference Guide 65...
  • Page 66: Installing Arc-Byt Db

    ARC-18W33 3.2 Installing ARC-BYT DB Step 1. Unfasten 2 screws of the HDD bracket and take it off. Step 2. Remove 4 screws to release the chassis cover, and remove it. 66 ARC-18W33 Quick Reference Guide...
  • Page 67 Quick Reference Guide Step 2.1 Insert the ARC-BYT DB into the socket and fasten 3 screws. Step 2.2 Re-assemble your system back through previous steps to complete the installation ARC-18W33 Quick Reference Guide 67...
  • Page 68: System Mounting

    Keep the wires separated according to the interface. Wires that share similar electrical characteristics must be bundled together. ⚫ Do not bundle input wiring with output wiring. Keep them separate. ⚫ When necessary, it is strongly advised that you label wiring to all devices in the system. 68 ARC-18W33 Quick Reference Guide...
  • Page 69: Wall Mounting

    4mm. Step 2. Select the location on the wall for the wall mount plate, secure the mount plate to the wall by inserting four M5 screws into pilot holes and tightening them. ARC-18W33 Quick Reference Guide 69...
  • Page 70 PC with the wall mount plate on the wall and slide the panel PC downwards to hang the bracket on the mount plate. Secure the panel PC in place by tightening screws in the wall mount bracket. 70 ARC-18W33 Quick Reference Guide...
  • Page 71: Arm/ Stand Mounting

    Step 2. Align the retention screw holes on the mounting arm interface with VESA holes in the panel PC and secure the panel PC with four M4 retention screws. Ensure that the thread depth of the screws on the rear panel does not exceed 4mm. ARC-18W33 Quick Reference Guide 71...
  • Page 72: Panel Mounting

    1. Prepare a panel cutout according to the panel PC dimensions. For the panel cutout dimension, please refer to “System Dimensions” section in this manual. 2. Install the panel PC in the cabinet and retrieve hook brackets from the accessory box. 72 ARC-18W33 Quick Reference Guide...
  • Page 73 4. Tighten the screws to affix the panel PC in place, fasten all the hook bracket to ensure panel PC well fix at cabinet. (Different size panel PC come with different quantities mounting brackets and screws.) ARC-18W33 Quick Reference Guide 73...
  • Page 74: Vesa Mounting

    ARC-18W33 3.3.4 VESA Mounting The following picture indicates VESA mounting hole pattern (75x75 / 100x100 mm) on this Panel PC. VESA mount is a widely used mounting solution suitable for all kinds of industrial applications. 74 ARC-18W33 Quick Reference Guide...
  • Page 75: Drivers Installation

    HID touch digitizer built-in driver in Windows 7 or later. (For reference only) Note: Installation procedures and screen shots in this section are for your reference and may not be exactly the same as shown on your screen. ARC-18W33 Quick Reference Guide 75...
  • Page 76: Install Chipset Driver

    Windows 11 operation system. If the warning message appears while the installation process, click Continue to go on. Step 3. Click Install. Step1. Click Next. Step 4. Complete setup. Step 2. Click Accept. 76 ARC-18W33 Quick Reference Guide...
  • Page 77: Install Vga Driver

    If the warning message appears while the installation process, click Continue to go on. Step 3. Click Next. Step 1. Click Next. Step 4. Click Next. Step 5. Click Finish to complete setup. Step 2. Click Yes. ARC-18W33 Quick Reference Guide 77...
  • Page 78: Install Txe Driver

    Continue to go on. Step 3. Click Next. Step 4. Click Finish to complete setup. Step 1. Click Next to continue setup. Step 2. Click Next. 78 ARC-18W33 Quick Reference Guide...
  • Page 79: Install Audio Driver (For Realtek Alc888S)

    All drivers can be found on the Avalue Official Website: www.avalue.com. Note: The installation procedures and screen shots in this section are based on Windows 11 operation system. Step 1. Click Next. Step 2. Click Finish to complete setup. ARC-18W33 Quick Reference Guide 79...
  • Page 80: Install Lan Driver

    Note: The installation procedures and screen shots in this section are based on Windows 11 operation system. If the warning message appears while the installation process, click Continue to go Step 1. Click OK. Step 2. Complete setup. 80 ARC-18W33 Quick Reference Guide...
  • Page 81: Install Serial Io Driver

    If the warning message appears while the installation process, click Continue to go on. Step 3. Click Next. Step 4. Click Next. Step 1. Click Next. Step 5. Click Finish to complete setup. Step 2. Click Next. ARC-18W33 Quick Reference Guide 81...
  • Page 82: Bios Setup

    ARC-18W33 5. BIOS Setup 82 ARC-18W33 Quick Reference Guide...
  • Page 83: Introduction

    If you do not press the keys at the correct time and the system does not boot, an error message will be displayed and you will again be asked to. Press F1 to Continue, DEL to enter SETUP ARC-18W33 Quick Reference Guide 83...
  • Page 84: Using Setup

    Note: Some of the navigation keys differ from one screen to another. • To Display a Sub Menu Use the arrow keys to move the cursor to the sub menu you want. Then press <Enter>. A “➢” pointer marks all sub menus. 84 ARC-18W33 Quick Reference Guide...
  • Page 85: Getting Help

    BIOS Vendor and your systems manufacturer to provide the absolute maximum performance and reliability. Even a seemingly small change to the chipset setup has the potential for causing you to use the override. ARC-18W33 Quick Reference Guide 85...
  • Page 86: Bios Setup

    <Enter> to accept and enter the sub-menu. 5.6.1 Main Menu This section allows you to record some basic hardware configurations in your computer and set the system clock. 86 ARC-18W33 Quick Reference Guide...
  • Page 87: System Language

    Visit the Avalue website (www.avalue.com) to download the latest product and BIOS information. 5.6.2 Advanced Menu This section allows you to configure your CPU and other system devices for basic operation through the following sub-menus. ARC-18W33 Quick Reference Guide 87...
  • Page 88: Trusted Computing

    EFI protocol and INT1A interface will not be available. Select to Tell O.S. to support PPI Spec Version Physical Presence Spec Version 1.2 or 1.3 Note some HCK tests might not 1.3[Default] support 1.3. 5.6.2.2 APCI Settings 88 ARC-18W33 Quick Reference Guide...
  • Page 89 Watch Dog Select WatchDog. 1 min 2 min 10 min 30 min Disabled Enabled/Disabled USB Standby Power USB Standby Power Setting Enabled[Default], during S3/S4/S5. Disabled Wake Up by Ring Wake Up by Ring from S3/S4/S5. Enabled[Default], ARC-18W33 Quick Reference Guide 89...
  • Page 90: It8528 Super Io Configuration

    Set Parameters of Serial Port 2 (COMB). Serial Port 3 Configuration Set Parameters of Serial Port 3 (COMC). Serial Port 4 Configuration Set Parameters of Serial Port 4 (COMD). Serial Port 5 Configuration Set Parameters of Serial Port 5 (COME). 90 ARC-18W33 Quick Reference Guide...
  • Page 91: Serial Port 1 Configuration

    5.6.2.3.1 Serial Port 1 Configuration Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled UART 232[Default] UART 232 422 485 UART 422 Change the Serial Port UART 485 5.6.2.3.2 Serial Port 2 Configuration ARC-18W33 Quick Reference Guide 91...
  • Page 92: Serial Port 3 Configuration

    Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled 5.6.2.3.3 Serial Port 3 Configuration Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled 5.6.2.3.4 Serial Port 4 Configuration 92 ARC-18W33 Quick Reference Guide...
  • Page 93: Serial Port 5 Configuration

    Quick Reference Guide Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled 5.6.2.3.5 Serial Port 5 Configuration Item Option Description Enabled[Default], Serial Port Enable or Disable Serial Port (COM). Disabled 5.6.2.4 H/W Monitor ARC-18W33 Quick Reference Guide 93...
  • Page 94: S5 Rtc Wake Settings

    Fixed Time, system will wake on the hr::min::sec Wake system from S5 Fixed Time specified. Select Dynamic Time, System will wake on Dynamic Time the current time + Increase minute(s). 5.6.2.6 Serial Port Console Redirection 94 ARC-18W33 Quick Reference Guide...
  • Page 95: Legacy Console Redirection Settings

    Select a COM port to display redirection of Legacy Serial Redirection Port COM0[Default], Legacy OS and Legacy OPROM Messages. 5.6.2.7 CPU Configuration Use the CPU configuration menu to view detailed CPU specification and configure the CPU. ARC-18W33 Quick Reference Guide 95...
  • Page 96: Socket 0 Cpu Information

    When enabled, a VMM can utilize the Disabled, Intel Virtualization Technology additional hardware capabilities provided by Enabled[Default] Vanderpool Technology. Disabled[Default], VT-d Enable/Disable CPU VT-d. Enabled 5.6.2.7.1 Socket 0 CPU Information 5.6.2.7.2 CPU Power Management Configuration 96 ARC-18W33 Quick Reference Guide...
  • Page 97: Network Stack Configuration

    This option controls the Max Core C State that Max Core C State Core C7 cores will support. Core C6 Core C1 Unlimited Disabled, C-State Auto Demotion Configure C-State Auto Demotion. C1[Default] Disabled, C-State Un-demotion Configure C-State Un-demotion. C1[Default] 5.6.2.8 Network Stack Configuration ARC-18W33 Quick Reference Guide 97...
  • Page 98: Csm Configuration

    ARC-18W33 Item Options Description Enabled Network Stack Enable/Disable UEFI Network Stack. Disabled[Default] 5.6.2.9 CSM Configuration Item Options Description Enabled CSM Support Enable/Disable CSM Support. Disabled[Default] 5.6.2.10 NVMe Configuration 98 ARC-18W33 Quick Reference Guide...
  • Page 99: Usb Configuration

    Auto[Default] Floppy enumerates devices according to their media Mass Storage Devices Forced FDD format. Optical drives are emulated as ‘CDROM’, drives with no media will be Hard Disk CD-ROM emulated according to a drive type. ARC-18W33 Quick Reference Guide 99...
  • Page 100: Security Configuration

    ARC-18W33 5.6.2.12 Security Configuration Item Options Description Enabled TXE HMRFPO TXE HMRFPO. Disabled[Default] Enabled[Default] TXE EOP Message Send EOP Message Before Enter OS. Disabled 5.6.3 Chipset 100 ARC-18W33 Quick Reference Guide...
  • Page 101: North Bridge

    2.25 GB Max TOLUD Maximum Value of TOLUD. 2.5 GB 2.75 GB Enable/Disable above 4GB Enabled MemoryMappedIO BIOS assignment. This Above 4GB MMIO BIOS assignment Disabled[Default] is disabled automatically when Aperture Size is set to 2048MB. ARC-18W33 Quick Reference Guide 101...
  • Page 102: South Bridge

    ARC-18W33 5.6.3.2 South Bridge Item Option Description Quiet Serial IRQ Mode Configure Serial IRQ Mode. Continuous[Default] Windows[Default] OS Selection Android Select the target OS. Intel Linux 5.6.3.3 Uncore Configuration 102 ARC-18W33 Quick Reference Guide...
  • Page 103 Driver. OS Driver LVDS Back Light PWM Select LVDS back light PWM duty. 100%[Default] 200[Default] LVDS Back Light PWM Select LVDS back light PWM Frequency. Frequency Disabled USB Touch Enable or Disable USB Touch. Enabled[Default] ARC-18W33 Quick Reference Guide 103...
  • Page 104: South Cluster Configuration

    ARC-18W33 5.6.3.4 South Cluster Configuration 5.6.3.4.1 HD-Audio Configuration Item Option Description Disable[Default], HD-Audio Support Enable/Disable HD-Audio Support. Enable 5.1ch ARC-APL VerbTable ARC-APL VerbTable. 2ch unmute speaker[Default] 104 ARC-18W33 Quick Reference Guide...
  • Page 105: Pci Express Configuration

    Quick Reference Guide 5.6.3.4.2 PCI Express Configuration Item Option Description Disable[Default], Compliance Mode Compliance Mode Enable/Disable. Enable 5.6.3.4.2.1 PCI Express Root Port 3 ARC-18W33 Quick Reference Guide 105...
  • Page 106: Pci Express Root Port 4

    Option Description Control the PCI Express Root Port. Enable: Disable PCI Express Root Port 4 Enable PCIe root port Disable: PCIe root Enable[Default] port. Disable[Default] PCI Express Active State Power ASPM Management settings. L0sL1 Auto 106 ARC-18W33 Quick Reference Guide...
  • Page 107: Pci Express Root Port 5

    Disable[Default] PCI Express Active State Power ASPM Management settings. L0sL1 Auto Disabled[Default] L1.1 L1 Substates PCI Express L1 Substates settings. L1.2 L1.1 & L1.2 Auto[Default] PCIe Speed Gen 1 Configure PCIe Speed. Gen 2 ARC-18W33 Quick Reference Guide 107...
  • Page 108: Pci Express Root Port 6

    Disable[Default] PCI Express Active State Power ASPM Management settings. L0sL1 Auto Disabled[Default] L1.1 L1 Substates PCI Express L1 Substates settings. L1.2 L1.1 & L1.2 Auto[Default] PCIe Speed Gen 1 Configure PCIe Speed. Gen 2 108 ARC-18W33 Quick Reference Guide...
  • Page 109: Sata Drives

    Identify the SATA port is connected to Solid SATA Device Type Solid State Drive State Driver or Hard Disk Drive. Disabled[Default] Enable/Disable SATA Port 0/1 DevSlp. Board SATA Port 0/1 DevSlp Enabled rework for LP needed before enable. ARC-18W33 Quick Reference Guide 109...
  • Page 110: Usb Configuration

    ARC-18W33 5.6.3.4.3 USB Configuration Item Option Description Enable, XHCI Pre-Boot Driver Enable/Disable XHCI Pre-Boot Driver support. Disable[Default] 5.6.4 Security 110 ARC-18W33 Quick Reference Guide...
  • Page 111: Secure Boot Menu

    Quick Reference Guide ⚫ Administrator Password Set setup Administrator Password ⚫ User Password Set User Password 5.6.4.1 Secure Boot menu ARC-18W33 Quick Reference Guide 111...
  • Page 112: Boot

    1~ 65535 activation key. 65535(0xFFFF) means indefinite waiting. On[Default] Bootup NumLock State Select the Keyboard NumLock state Disabled[Default] Quiet Boot Enables or disables Quiet Boot option Enabled Boot Option #1 Set the system boot order. 112 ARC-18W33 Quick Reference Guide...
  • Page 113: Save And Exit

    Reset the system after saving the changes. 5.6.6.2 Discard Changes and Reset Any changes made to BIOS settings during this session of the BIOS setup program are discarded. The setup program then exits and reboots the controller. ARC-18W33 Quick Reference Guide 113...
  • Page 114: Restore Defaults

    This option restores all BIOS settings to the factory default. This option is useful if the controller exhibits unpredictable behavior due to an incorrect or inappropriate BIOS setting. 5.6.6.4 Launch EFI Shell from filesystem device Attempts to Launch EFI Shell application (Shellx64.efi) from one of the available filesystem devices. 114 ARC-18W33 Quick Reference Guide...
  • Page 115: Maintenance & Troubleshooting

    System Maintenance Introduction If the components of the product fail they must be replaced. Please contact the system reseller or vendor to purchase the replacement parts. Please follow the safety precautions outlined in the sections that follow: ARC-18W33 Quick Reference Guide 115...
  • Page 116: General Safety Precautions

    Drop the device against a hard surface. ⚫ Strike or exert excessive force onto the LCD panel. ⚫ Touch any of the LCD panels with a sharp object. ⚫ In a site where the ambient temperature exceeds the rated temperature. 116 ARC-18W33 Quick Reference Guide...
  • Page 117: Anti - Static Precautions

    Please ensure the following safety precautions are adhered to at all times. Follow the electrostatic precautions outlined below whenever the device is opened. Make sure the power is turned off and the power cord is disconnected ARC-18W33 Quick Reference Guide 117...
  • Page 118: Maintenance And Cleaning

    Never drop any objects or liquids through the openings of the device. ⚫ Be cautious of any possible allergic reactions to solvents or chemicals used when cleaning the device. ⚫ Avoid eating, drinking and smoking within vicinity of the device. 118 ARC-18W33 Quick Reference Guide...
  • Page 119: Cleaning Tools

    Cotton swabs: Cotton swaps moistened with rubbing alcohol or water are excellent tools for wiping hard to reach areas. ⚫ Foam swabs: Whenever possible, it is best to use lint free swabs such as foam swabs for cleaning. ARC-18W33 Quick Reference Guide 119...
  • Page 120: Basic Troubleshooting

    No Console Input Devices are found Flash update is failed Typically for development use. The beep code is generated when platform cannot be reset because reset protocol is not available. Platform PCI resource requirements cannot be met 120 ARC-18W33 Quick Reference Guide...
  • Page 121: Product Application

    Avalue technical support team, or Avalue customer service representatives for further information. Feel free to inquire about this supplementary resource to enhance your understanding of the Watchdog Timer and Digital I/O (DIO) Application for optimal utilization of your Panel ARC-18W33 Quick Reference Guide 121...
  • Page 122: Operating The Device

    Avalue technical support team, or Avalue customer service representatives. These professionals can provide tailored guidance and assistance to address any unique needs related to Multi-Touch mode adjustments. 122 ARC-18W33 Quick Reference Guide...

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