PAX A920 Manual

NOTE 1: If the transaction option you're looking for is not displayed on
the screen, select the DOWN ARROW or MORE to scroll down
through the menu.
NOTE 3: Following a power interruption or re-initialization of the
terminal, you will be prompted to enter the SUPER
PASSWORD (1234).
Getting Started
1. Select DATACANDY.
2. If prompted, enter the SUPER PASSWORD (1234) and press OK
(Green button).
3. You may be prompted to enter an EMPLOYEE ID and an EMPLOYEE
PASSWORD.
a. Enter your EMPLOYEE ID and press OK.
b. Enter your EMPLOYEE PASSWORD and press OK.
4. You are now in the DataCandy menu.
Accessing the Prepaid or Loyalty menu
Swipe the card when prompted in the DataCandy application or select
CANCEL then select PREPAID or LOYALTY.
If you accessed the menu manually, select the correct transaction type in
the menu and follow the steps as prompted.
Checking the balance of a gift or loyalty card
Verifies the balance on a card.
1. Select BALANCE.
2. The balance is displayed on the screen.
3. A receipt will print displaying the card balance.
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Gift & Loyalty: Transaction Guide
For PAX A920 Terminals
Activating a gift card
Activates a gift/prepaid card with a specific amount.
1. Select ACTIVATE.
2. Enter the transaction amount and press OK.
3. Enter an invoice number and press OK to generate a generic invoice
number automatically.
4. Two receipts are printed.
Use the REPRINT function from the DataCandy menu if you want to
*
print a copy of the customer's receipt.
Reloading a gift card
Adds an amount to a previously activated gift card. This function is only
available on prepaid/gift cards that are rechargeable.
1. Select RELOAD.
2. Enter the transaction amount and press OK.
3. Enter the invoice number and press OK.
4. Two receipts are printed.
Reimbursing a gift card balance
Where required by law (Ex. Province of Quebec). Cardholders with a
remaining balance of 5.00$ or less who request it, must be reimbursed
in cash. This transaction will empty the card.
1. Select CASH REMITTANCE.
2. Two receipts are printed.