PAX A920 Setup Manual
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PAX A920 Setup Manual

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PAX A920 Setup Guide
Rev 07/2020
A Global Payments Company
A Global Payments Company
A Global Payments Company

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Summary of Contents for PAX A920

  • Page 1 PAX A920 Setup Guide Rev 07/2020 A Global Payments Company A Global Payments Company A Global Payments Company...

  • Page 2: Table Of Contents

    Table of Contents Overview ......................... 1 Prerequisites ........................1 Connecting the A920 Device to a Local Wi-Fi Network ........... 1 Configuring Static IP ..................... 2 Connecting the A920 Device with an Ethernet Connection ..........2 Verifying ECR Com Settings ................... 2 Configuring the A920 in CRE ..................

  • Page 3: Overview

    PAX A920 Setup Guide Overview This article describes how to configure Cash Register Express to use the PAX A920 device to process payments. The A920 terminal is an Android based, multilane transaction processing and mobile smart terminal. This service is only supported by Heartland Payment processing.

  • Page 4: Configuring Static Ip

    Connecting the A920 Device with an Ethernet Connection To connect the A920 to a local network with an Ethernet connection, you must use the device with the L920 base. For more information on the L920 base, see the L920 Base section at the end of this guide.

  • Page 5: Configuring The A920 In Cre

    From the Options/Manager screen, select Setup, then Setup Screen. From the Payment Processing tab, select the Processing subtab, and then select Credit/Debit. From the Payment Processor list, select PAX (TCP/IP Interface). Enter the static IP address assigned to the PAX.

  • Page 6: Ebt Payment Setup

    From the Options/Manager screen, select Setup, then Setup Screen. From the Payment Processing tab, select the Processing subtab, and then select EBT. From the Payment Processor list, select PAX (TCP/IP Interface). Enter the static IP address assigned to the PAX.

  • Page 7: Tip Line Setup

    PAX A920 Setup Guide Tip Line Setup Note: You cannot process debit card sales when tips are enabled. From the Options/Manager screen, select Setup, then Setup Screen. From the Payment Processing tab, select the Processing subtab, and then select Credit/Debit.

  • Page 8: Tip Prompt Setup

    PAX A920 Setup Guide Tip Prompt Setup The PAX A920 device can be configured to prompt for tip during the sale. If you wish to use this feature, please be advised of the following:  The prompt tip feature must be enabled on the processor’s side as well.

  • Page 9: Using The A920 Payment Terminal

    Select E-signature to allow guest to sign on device. Completing Payment Transactions The following procedures describe how to process a credit card transaction with the A920 device. If the device is connected to the local network with an Ethernet connection, it must remain connected to the L920 base to process the transaction.

  • Page 10: L920 Base

    L920 Base If you want to use the A920 as a wireless solution, we recommend that you use it with the L920 base. The L920 base has various benefits, as it offers a place to host the A920 terminal while charging and enables you to connect the device to the network with an Ethernet connection instead of Wi-Fi.
  • Page 11 PAX A920 Setup Guide Forced press your Wi-Fi network. 10 Tap Modify Network. 11 Select Advanced Options. 12 Scroll down. 13 Tap IP Settings, then tap Static. 14 Scroll down. 15 Enter the same necessary IP information. 16 Tap Save.

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