PAX A920 Manual
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Also See for A920:
- Quick start manual ,
- Reference manual (64 pages) ,
- Quick setup manual (47 pages)
Related Manuals for PAX A920
Summary of Contents for PAX A920
- Page 1 PAX A920 FAQ AND TROUBLE SHOOTING GUIDE PAX A920 FAQ and Trouble Shooting Guide Date: 2018-04-23 Version: 1.05 20180423 v1.05 PAX Customer Support support@pax.us (877) 859-0099 www.pax.us...
- Page 2 If you cannot resolve the Issue, please contact us. PAX support operates 24 hours a day, 7 days a week. Your level of access to this Service is governed by the support plan arrangements made between PAX and your Organization. Please consult this support plan for further information about your entitlements, including the hours when telephone support is available to you.
- Page 3 2018/04/13 v1.04 Clif Euler Added comments to the Error Code List Changed version to 20180413 v1.04 Added A920 screen capture information to the Trouble Shooting section 2018/04/23 v1.05 Clif Euler Combine A920 FAQ and A920 Trouble Shooting Guide Changed version to 20180423 v1.05 PAX Customer Support 20180423 v1.05...
- Page 4 How to take a screen capture on the A920 .................. 3 2.15 Is the A920 portable? ........................3 2.16 Can the A920 be integrated with a POS or ECR device? ............... 3 2.17 Does the A920 support Bluetooth communication and peripherals? .......... 3 2.18 What size is the thermal paper roll? .....................
- Page 5 2.2 Can the A920 download applications from the PAXSTORE? Yes, the A920 uses the PAXSTORE client application installed on the A920 terminal to access the PAXSTORE. It will display available applications on the PAXSTORE for download and supports applications configured to be pushed from the PAXSTORE which may or may not be displayed on the store.
- Page 6 PAX A920 FAQ AND TROUBLE SHOOTING GUIDE 2.7 The USB power cord is plugged in, but the terminal will not turn on or charge the battery. There can be several causes; • New terminal – be sure the battery connector protective tape is removed.
- Page 7 2.20 Is the A920 available in other colors? The A920 is available in the white and gray color combination. Orders over 3000 units can be produced in custom colors. 3 Terminal Based Application Error Codes These error codes are created by the terminal BroadPOS application only.
- Page 8 PAX A920 FAQ AND TROUBLE SHOOTING GUIDE Code Message Comment Transaction Cancelled User canceled the transaction. Send Error Code Terminal send request to the host failed. Receive Error Receive response from the host failed. No Transaction Transaction not found. The transaction requested does not exist.
- Page 9 PAX A920 FAQ AND TROUBLE SHOOTING GUIDE Code Message Comment TWK Key Inject Length Not Valid Not Used TWK key inject length not valid. Invalid Account The card is invalid. Please check card type. Card Expired The card is expired.
- Page 10 & forward mode or upload all SAF transactions. *PAX Technology, Inc. is not responsible for the content, quality, accuracy or completeness of any information or materials contained in on these pages. PAX Technology, Inc. does not endorse any content, viewpoints, products, or services contained on these pages and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information.
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