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PAX A920 Installation And User Manual
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PAX A920 Installation And User Manual

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Your A920
installation
and user guide
Payments made easy
1

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Summary of Contents for PAX A920

  • Page 1 Your A920 installation and user guide Payments made easy...

  • Page 2: Table Of Contents

    Contents Welcome ..................... 3 Terminal overview ..................4 Icon overview ..................... 6 Installing receipt roll ................7 A920 Launcher ................... 8 Using WiFi…………..................9 Login on ....................12 Processing transactions ................ 13...

  • Page 3: Welcome

    • Wide-ranging options - Chip and PIN, Apple Pay, Android Pay, swipe and contactless payments. * Bluetooth connectivity can only be used to set up a PAX Wi-Fi Base Station, where the Wi-Fi is then used thereafter.

  • Page 4: Terminal Overview

    Step 1 Terminal overview Please find an overview of the A920 terminal’s external features. Contactless reader Card swipe Forward facing camera/scanner Volume down Volume up Power button Charging port Chip (ICC) card reader...
  • Page 5 Step 1 Camera/scanner Serial number Receipt release Battery compartment catch Battery compartment release Volume down Battery Charge point SIM slot...

  • Page 6: Icon Overview

    Step 2 Icon overview Please find below an overview of the A920 terminal's icon display symbols. Battery fully charged No cellular connection present Battery charging Contactless reader Battery issue - contact support Insert card WiFi connection present Card inserted (example shows 75% signal strength)

  • Page 7: Installing Receipt Roll

    Step 3 Installing receipt roll You can install your A920 receipt roll quick and Once you've opened the compartment, simply easily using this guide. Carefully lift the release place the receipt roll provided with your paper catch on the terminal's receipt compartment.

  • Page 8: A920 Launcher

    Step 4 A920 Launcher The ‘Launcher’ is displayed once your A920 has WiFi connection completed its start-up process. It allows users to configure Wi-Fi or cellular settings items Cellular connection before loading the Payment application. Battery charge Time Menu Info bar...

  • Page 9: Using Wifi

    2.4Ghz and 5Ghz Wi-Fi networks, and you can program it with multiple network configurations for devices used in more than one location. The A920 will always select Wi-Fi as its primary connection type, where present, with a cellular connection used as a backup. To configure your Wi-Fi connection, use the...
  • Page 10 Step 5 Using Wi-Fi (continued) The terminal will now Choose your desired scan for the available network and enter networks, and once the password once the scan is complete, prompted. When a list is displayed. you've completed this, press Connect. The connection Once completed, process will now...
  • Page 11 Select the left arrow at the bottom of the screen to return to the A920 Launcher. Your A920 also lets you use static IP details. Please refer to the full The A920 User Guide for more information if this is needed.

  • Page 12: Login On

    After a short while, If your login details your A920 main are incorrect, your display screen will A920 will confirm this appear. using the screen shown before returning to the login screen to retry.

  • Page 13: Processing Transactions

    Select the Sale Enter the sale button to start your amount using the transaction. onscreen keypad. Alternatively, process Your A920 transactions by automatically adds inserting a payment the decimal point for card into the Chip you. Select the Done (ICC) card reader at button to proceed.
  • Page 14 Step 7 Chip and PIN sale (continued) If your A920 comes If the cardholder’s configured to do so, it card has been will prompt the inserted previously, optional provision of skip to step 05. a reference for the Otherwise, your A920 transaction.
  • Page 15 A920 to the Done button to cardholder and ask continue. them to enter their PIN. Once entered, you should select the Green Enter button. Your A920 will now Your A920 will then start processing the confirm the outcome transaction. of the transaction.
  • Page 16 Select OK to proceed. Your A920 will now Your A920 will now print the merchant's request the removal copy of the receipt. of the card.
  • Page 17 Step 7 Chip and PIN sale (continued) Your A920 will now return to the main menu, ready for the next transaction.
  • Page 18 GO automatically adds the decimal point for you. Press the Done button to proceed. If needed and Your A920 will now configured to be prompt for the card prompted, enter the to be presented. reference for the Present the card to transaction.
  • Page 19 Step 7 Contactless sale (continued) Your A920 will now Your A920 will then begin processing the confirm the outcome transaction. of the transaction. Your A920 then The merchant copy of prompts the the receipt will then merchant to confirm start printing.
  • Page 20 Step 7 Contactless sale (continued) Your A920 will now return to the main menu, ready for the next transaction.
  • Page 21 Helping our customers’ businesses thrive Contact us to learn more support@dnapaymentsgroup.com DNA Payments Limited (Company No.11154668 /FCA No.806630). Registered office: 123 WeWork 123 Buckingham Palace Road, London, SW1W 9SH. DNA Payments Limited is authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 for the provision of payment services...