PAX A920 User Manual

Securetablepay, w/ pay

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SecureTablePay

PAX A920 w/ Pay

Anywhere User Guide

1.0

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Page 1 SecureTablePay PAX A920 w/ Pay Anywhere User Guide...
Page 2 Contents LOGGING IN: ..........................1 THE BASICS: ..........................2 SPLITTING A CHECK : ......................12 REFUND : ..........................16 SecureTablePay™ is a trademark of POSERA Limited. © Copyright 2019 POSERA Limited All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical or otherwise, without the prior written permission of POSERA Limited.
Page 6 SecureTablePay PAX A920 User Guide v1.0 Enter the specific table or check number you wish to pull open. Alternatively, just press okay to fetch a list of all your open tables and checks. Touch the table you wish to close.
Page 7 SecureTablePay PAX A920 User Guide v1.0 2.3b If your table has more than one check on it, you will be asked to choose which check to close out. If you want to close out the entire table, please combine the tickets in your point of sale system and start this process over again.
Page 8 SecureTablePay PAX A920 User Guide v1.0 You are now on the split calculator screen. Verify the check #, table # and total. You can split the check by dollar amount of equally from this screen. To learn how to do this please refer to section 3 Touch pay full to proceed.
Page 9 SecureTablePay PAX A920 User Guide v1.0 You are now at the tip calculator. At this point you will need to hand the device over to the guest and have them enter the tip. The Guest can: Use the preset tip calculator Choose no tip Touch “other”...
Page 11 SecureTablePay PAX A920 User Guide v1.0 The guest will now be prompted to insert or swipe their card. Other options: Manual Card Entry The Guest must touch “contactless” in order to pay with an NFC payment such as apple pay or...
Page 12 SecureTablePay PAX A920 User Guide v1.0 Once payment is complete the guest will be given the option of a printed, emailed or text receipt. Note: if the payment process fails for any reason, the app will go back to the tip calculator screen.
Page 13 SecureTablePay PAX A920 User Guide v1.0 If the payment applied successfully you will be taken back to the SecureTablePay home screen. Note: If there were more than one check on the table, you will be taken back to the check selection screen to continue closing out the remaining checks on the table.
Page 14: Splitting A Check
SecureTablePay PAX A920 User Guide v1.0 Splitting a Check On the split check screen you have 3 options: Option 1: “pay full” this will take you to the tip calculator screen Copyright © 2019 SecureTablePay. Page 12...
Page 15 SecureTablePay PAX A920 User Guide v1.0 Option 2: “equal split” This gives you the option to split the check by dollar amount equally. Chose the number of splits by swiping the screen left and right under “number of splits”. You can split the check up to 10 ways.
Page 16 SecureTablePay PAX A920 User Guide v1.0 Option 3: “unequal split” This gives you the option to split the check by typing in a custom dollar amount. Simply type in the amount the guest would like to pay at this time.
Page 17 SecureTablePay PAX A920 User Guide v1.0 You will now proceed to the standard guest calculator. At the end of the payment, the app will return to the split calculator with the remaining balance of the check. Repeat the process until the total has been paid.
Page 24 SecureTablePay PAX A920 User Guide v1.0 Find the transaction you wish to refund. They are listed from newest to oldest. There is also a search feature to help you find the transaction. Touch the transaction to proceed Copyright © 2019 SecureTablePay.
Page 29 You will be given the option to email or print the refund; and your transaction list will now reflect the refund. Note: Refunding from the A920 does not refund within the point of sale system. You must manually refund the check from within your point of sale for your reports to reconcile properly.

PAX A920 User Manual

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Summary of Contents for PAX A920

Page 3: Logging In

Page 4: The Basics

Page 14: Splitting A Check

Page 18: Refund

PAX A920 User Manual

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Summary of Contents for PAX A920

Page 3: Logging In

Page 4: The Basics

Page 14: Splitting A Check

Page 18: Refund