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PAX A920 Series Quick Reference Manual

PAX A920 Series Quick Reference Manual

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Quick Reference
Guide
PAX A920 Range
Merchant ID:
Terminal ID:

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Summary of Contents for PAX A920 Series

  • Page 1 Quick Reference Guide PAX A920 Range Merchant ID: Terminal ID:...
  • Page 2 Carrying out a transaction Regular Card Sale Tap the screen to initiate a card transaction • Enter the sale amount and click submit • The terminal will ask to “Place the Card Near the contactless Card • Reader or Insert card” Contactless Card Sale For Contactless Payment - Tap the card or phone off the top of the terminal, at •...
  • Page 3 MOTO (Mail Order / Telephone Order) If your business receives orders by Internet, mail or telephone, you can process card transactions by enabling the MOTO service. This allows you to process transactions without the cardholder and their card being present in your place of business. To carry out a MOTO transaction: Tap the screen to initiate a card transaction •...
  • Page 4 Refunds Performing a refund Press the menu button located at the top-right of the screen • Select the Refund option from the Menu • Display shows Currency Change Yes/No? • Select No, and enter refund amount and press submit to continue •...
  • Page 5 Voiding a Transaction Press the menu button located at the top-right of the screen • Select the VOID option from the Menu • Enter the receipt number and press submit (The amount voided must match • the full amount from the receipt number you have entered) Display will show Transaction Voided and the Merchant receipt prints.
  • Page 6 Terminal Power On/Off The terminal can be powered off by pressing the power-button located • on the right side of the terminal for 2 seconds. The terminal will show the option to restart or power off, select Power Off To Power on the device, press the power button on the right side of the •...
  • Page 7 Contactless Contactless is an increasingly popular method of payment and all BOIPA POS terminals have contactless functionality. Contactless cards enable purchases under €50 to be completed by tapping the card over a Contactless reader on the enabled terminal. This improves customer payment experience, speeds up transactions and helps retailers to remove cash from their business.
  • Page 8 Cards Accepted PCI Compliance In order to protect your business from the threat of card fraud each BOI Payment Acceptance customer may be requested to attest, or certify, their PCI DSS compliance on an annual basis. In partnership with Sysnet we have created a Simple PCI DSS online portal which will guide you through the stages of becoming PCI DSS compliant.
  • Page 9: Gift Cards

    BOIPA Simple PCI DSS – 3 Step Approach Merchants logon to the Simple PCI DSS Portal and answer some questions Merchants are assisted in understanding how to protect their business Merchants will finally be asked to validate and confirm their compliance If further information on PCI DSS is required please refer to the Simple PCI DSS Guide in the PCI section of the BOIPA website.
  • Page 10 To Log into Your BRC Click Sign in...
  • Page 11 More Information If you require further information please take a look at the Merchant Resources section on our website www.BOIPA.com 1800 806 670 Or you can contact our Customer Support team on support@boipa.com or email Payment Acceptance is provided by EVO Payments International GmbH trading as BOI Payment Acceptance. Underwriting Criteria, Terms and Conditions apply.