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PAX A920 Quick Setup Manual

Mobile smart terminal
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PAX A920 QUICK SETUP GUIDE
PAX A920
Mobile Smart Terminal
Quick Setup Guide
2018000702 v1.8
1
PAX Technology®
Customer Support
support@pax.us
(877) 859-0099
www.pax.us

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Summary of Contents for PAX A920

  • Page 1 PAX A920 QUICK SETUP GUIDE PAX A920 Mobile Smart Terminal Quick Setup Guide 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 2 The PAX A920 is an elegantly designed compact secure portable payment terminal powered by an Android operating system. The A920 comes with a large high definition color display. A thermal printer and includes NFC contactless and electronic signature capture. Great battery life for portable use.
  • Page 3 PAX A920 QUICK SETUP GUIDE What’s in The Box The PAX A920 includes the following items in the box. 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 4 PAX A920 QUICK SETUP GUIDE A920 Charging Instructions Before starting the A920 battery should be fully charged by plugging the USB to micro USB cord to a PC or an AC power supply and then plug the other end with the micro USB connector into the micro USB port on the left side of the terminal.
  • Page 5 PAX A920 QUICK SETUP GUIDE A920 Buttons and Functions Front Description 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 6 PAX A920 QUICK SETUP GUIDE 3.1 A920 Buttons and Functions Front Description 1. MSR Card Swipe 2. Front Camera Fixed 0.3MP 3. Volume Down Button 4. Micro USB Port 5. EMV Chip Card Insert Slot 6. Contactless Card Tap 7. Volume Up Button 8.
  • Page 7 PAX A920 QUICK SETUP GUIDE A920 Buttons and Functions Backside Description 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 8 PAX A920 QUICK SETUP GUIDE A920 Buttons and Functions Backside Description 1. Wi-Fi Mac Address 2. Part Number / Serial Number 3. Rear Camera Auto Zoom 5 MP 4. Battery Cover 5. Paper Cover Latch 6. Paper Cover 7. Charging Stand Contacts 8.
  • Page 9 PAX A920 QUICK SETUP GUIDE A920 Power On/Off Power up or power off the terminal by pressing and holding the small rectangle button on the right side of the terminal for 2-4 seconds and then release. Power Button 2018000702 v1.8 PAX Technology®...
  • Page 10 PAX A920 QUICK SETUP GUIDE A920 Communication Setup For the terminal to communicate with the host, other devices or to download applications the terminal communication method must be configured in advance. This document covers Wi-Fi and cellular. Wi-Fi to DSL or Cable...
  • Page 11 PAX A920 QUICK SETUP GUIDE 6.1 A920 Wi-Fi Setup The A920 supports Wi-Fi for network and internet access. Available access types are DHCP, Static and Manual Proxy. The following instructions include setting up for each communication type. 2018000702 v1.8 PAX Technology®...
  • Page 12 PAX A920 QUICK SETUP GUIDE 6.1.1 Wi-Fi DHCP Setup 6.1.1.1 The Wi-Fi settings are located within the Android Settings option. From the IDLE screen select the Settings Icon. 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 13 PAX A920 QUICK SETUP GUIDE 6.1.1.2 Input the Settings password and then select the green check button and then “OK”. 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 14 PAX A920 QUICK SETUP GUIDE 6.1.1.3 Turn on the Wi-Fi option. Then select the Wi-Fi option. #1 Turn on Wi-Fi #2 Select Wi-Fi Option 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 15 PAX A920 QUICK SETUP GUIDE 6.1.1.4 To see the available Wi-Fi networks, turn on the Local Wi-Fi option. Only local Wi-Fi networks that have the SSID broadcast option enabled will be displayed. To view or edit the network settings select the desired Wi- Fi network.
  • Page 16 PAX A920 QUICK SETUP GUIDE 6.1.1.5 After selecting the desired Wi-Fi network, input the Wi-Fi case sensitive password and select “Connect”. When the terminal has successfully connected to the Wi-Fi access point the Status will display “Connected”. Select the back...
  • Page 17 PAX A920 QUICK SETUP GUIDE 6.1.2 Wi-Fi Static Setup To setup Wi-Fi Static perform steps 6.1.1.1 to 6.1.1.4. Then go to step 6.1.2.1. 6.1.2.1 Top half of the screen. Select the desired Wi-Fi network and input the Wi-Fi case sensitive password.
  • Page 18 PAX A920 QUICK SETUP GUIDE 6.1.2.2 Bottom half of the screen. After the static IP address is entered then scroll the page up. In the Gateway section enter the gateway address. Next in the Network prefix length enter the network length.
  • Page 19 PAX A920 QUICK SETUP GUIDE 6.1.3 Wi-Fi Manual Static Setup If the broadcast SSID is disabled on the access point the terminal will not display the SSID on the available Wi-Fi network listings. It will be necessary to manually configure the terminal for Static connection types.
  • Page 20 PAX A920 QUICK SETUP GUIDE 6.1.3.1 If the desired Wi-Fi network is not displayed it will be necessary to manually configure the network. In the upper right- hand corner select the options three dots icon. Then select the “Add network”...
  • Page 21 PAX A920 QUICK SETUP GUIDE 6.1.3.2 Upper half of the screen. The Add Network pop up screen will display. Enter the case sensitive Wi-Fi network SSID. Next select the security type from the drop- down menu. Now enter the case sensitive Wi-Fi network password.
  • Page 22 PAX A920 QUICK SETUP GUIDE 6.1.3.3 Bottom half of screen. Scroll the screen up screen towards the top. Select the IP settings and then choose Static from the drop-down menu. In the IP address field enter the IP address. In the Gateway section enter the gateway address.
  • Page 23 PAX A920 QUICK SETUP GUIDE 6.1.4 Wi-Fi Proxy Setup To setup Wi-Fi Proxy perform all the steps in 6.1.1.1 to 6.1.1.4. Then go to step 6.1.4.1. 6.1.4.1 To manually configure the network. In the upper right- hand corner select the options three dots icon.
  • Page 24 PAX A920 QUICK SETUP GUIDE 6.1.4.2 The Add Network pop up screen will display. Enter the case sensitive Wi-Fi network SSID. Next select the security type from the drop-down menu. Now enter the case sensitive Wi-Fi network password. Next select the “Show...
  • Page 25 PAX A920 QUICK SETUP GUIDE 6.1.4.3 Select the Proxy drop down menu and select the Manual option. 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 26 PAX A920 QUICK SETUP GUIDE 6.1.4.4 To scroll the screen up or down place finger onto screen and slide the screen towards the top or bottom. In the Proxy hostname section enter the proxy host name. Then in the Proxy port...
  • Page 27 PAX A920 QUICK SETUP GUIDE 6.1.4.5 Next select the IP setting and then choose Static from the drop-down menu. In the IP address field enter the IP address. In the Gateway section enter the gateway address. In the Network prefix length enter the network length.
  • Page 28: Cellular Communications

    PAX A920 QUICK SETUP GUIDE Cellular Communications The A920 supports cellular communications. An AT&T® or T-Mobile® SIM card is needed to support cellular. This section is dedicated to the SIM card installation and cellular use. The terminal may come with the SIM card already installed and ready for use when you receive your terminal.
  • Page 29: Installing A Sim Card

    PAX A920 QUICK SETUP GUIDE Installing a SIM card. The cellular SIM card should be installed before using cellular communications. The Standard size SIM card size is 25mm (0.984252”) x 15mm (0.590551”). To unlock slide to the right. It may be tight 2018000702 v1.8...
  • Page 30 PAX A920 QUICK SETUP GUIDE 7.1.1 Turn off the terminal. Turn the terminal upside down and remove the battery cover plate. To remove the battery cover plate, slide the switch to the right. The switch will be tight. Lift the cover from the bottom and then pull up.
  • Page 31 PAX A920 QUICK SETUP GUIDE 7.1.2 Remove the battery. Lift the battery from the bottom upwards and towards the bottom and pull out. 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 32 PAX A920 QUICK SETUP GUIDE 7.1.3 SIM card installation. After the battery is removed the SIM card can be installed. There is 1 SIM and 2 SAM card slots. Locate the SIM slot and insert the SIM card into the slot.
  • Page 33 PAX A920 QUICK SETUP GUIDE 7.1.4 Reinstall battery. Insert the top of the battery first and then lower the back of the battery into the terminal. Next re-install the battery cover by inserting the top first and lowering the back side down. Once the lid is in place slide the lock to the left.
  • Page 34 PAX A920 QUICK SETUP GUIDE 7.1.5 Next re-install the battery cover by inserting the top first and then lowering the back side down. Once the lid is in place slide the lock to the left. The slide should be tight.
  • Page 35 PAX A920 QUICK SETUP GUIDE 7.1.6 Power on the terminal. When it is finished powering up it will be on the IDLE screen. Select the “Settings”. 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 36 PAX A920 QUICK SETUP GUIDE 7.1.7 Enter the password 9876, then select the green check mark, then the [OK] button. 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 37 PAX A920 QUICK SETUP GUIDE 7.1.8 Select [More] and then select Cellular Networks to configure the cellular network. 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 38 PAX A920 QUICK SETUP GUIDE 7.1.9 Select [Cellular Networks] 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 39 PAX A920 QUICK SETUP GUIDE 7.1.10 Turn on the [Data enable] option. Use the back arrow to exit out to the main screen. End. 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 40 PAX A920 QUICK SETUP GUIDE How to Change the Paper Roll To remove and replace the thermal paper roll turn the terminal over. Then near the top back side of the terminal place your finger under the paper lid release lever and pull the entire lid assembly away from the terminal.
  • Page 41 PAX A920 QUICK SETUP GUIDE To install a new thermal paper roll drop in the paper roll with the paper pulling from the back and out the top of the roll. Pull about 2” of paper out and close the lid until the lid snaps into place.
  • Page 42 PAX A920 QUICK SETUP GUIDE It is important the lid is fully closed so that the paper roll fully engages the paper. Tear off any excess paper. 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 43: Remove And Replace Battery

    PAX A920 QUICK SETUP GUIDE Remove and Replace Battery To remove and replace the battery position the A920 to show the backside of the terminal. Next locate battery cover and slide the open/close slide switch to To unlock slide to the right.
  • Page 44 PAX A920 QUICK SETUP GUIDE Next lift the battery from the bottom side and swing it upwards from the bottom and pull out. To install a battery first remove the protective cover over the battery connectors. Then insert the battery with the gold connectors towards the top right side.
  • Page 45 PAX A920 QUICK SETUP GUIDE 2018000702 v1.8 PAX Technology® Customer Support support@pax.us (877) 859-0099 www.pax.us...
  • Page 46 PAX A920 QUICK SETUP GUIDE FCC Regulations This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 47 All features and specifications are subject to change without notice. PAX are either trademarks or registered trademarks of PAX Technology Limited in China and/or other countries. All other trademarks or brand names are the properties of their respective holders. Copyright 2016, PAX Technology Limited, All Rights Reserved.