If You Have A Problem; Clearing Blockages; Maintenance Authorised Service - Hoover U5162 Owner's Manual

Service
Spares and Service
When service is required, contact your
Hoover dealer. Replacement spare
parts, belts, brushes, etc. can be readily
supplied by your Hoover dealer. Always
quote your cleaner model number when
ordering spare parts. Use only spare
parts supplied by Hoover to ensure that
your cleaner operates at maximum effi-
ciency.
IMPORTANT
Cord Replacement
This HOOVER appliance is supplied
complete with a plug.
If the main cord of this appliance is
damaged, the appliance must be
repaired by an Authorised Hoover
Repairer to avoid a safety hazard.
If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Cleaner won't run
Possible cause
Possible solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse or tripped breaker
• Replace fuse or reset breaker
• Thermal protector activated
• Allow cleaner to cool for 30 minutes
(this will reset the thermal protector)
(see pg. 10).
Prob
Problem: Cleaner won't pick up
Possible cause
Possible solution
• Broken or worn belt
• Replace belt
• Agitator brush roll worn
• Replace brush roll
• Dirt cup full
• Empty cup
• Incorrect carpet height setting
• Move nozzle control knob to lower
setting
• Blockage in air flow passage
• Clear blockage
• Pleated filter clogged
• Clean pleated filter as described in the
"Filter assembly" section
• Dirt cup not properly installed
• Position dirt cup properly and lock in
place (Figs. 29 through 31)
• Filter chamber lid not positioned
properly or missing
• Ensure that filter chamber lid is proper-
ly positioned
• Filter assembly not installed
properly
• Ensure that the filter assembly is posi-
tioned properly (Fig. 28)
Problem: Cleaner hard to push
Possible cause
Possible solution
• Incorrect carpet height setting
• Move nozzle control knob to a
higher setting
Problem: Cleaning tools won't pick up
Possible cause
Possible solution
• Dirt cup not properly installed
• Position dirt cup properly and lock in
place (Figs. 29 through 31)
• Blockage in hose
• Clear blockage

Clearing blockages

Disconnect cleaner from electrical
outlet.
Low suction or pick up may be due to a
blockage in the system. Refer to the fol-
lowing steps to check for blockages
continuing with each step until the
blockage is found:
Turn cleaner OFF and disconnect from
electrical outlet.
1. Check fullness of dirt cup and filter
assembly; empty cup and clean filters if
needed.
49
Check dirt path
2. Remove dirt cup, look in duct
49
(A).
3. Clear blockage from dirt duct.
50
Check intake opening
4. Remove dirt cup and look in
50
duct (B).
5. Clear blockage from duct.
51
C
Check airflow path
6. Remove hose end from cleaner.
51
7. Plug cleaner in and turn ON.
Check for suction at end of hose (C).
a. If there is suction, continue with
step 8.
b. If there is no suction, check for
blockage in hose. Clear out hose.
52
Check hose inlet
8. Turn cleaner OFF and unplug.
52
9. Remove hose end from clean-
er.
10. Press hose inlet door open and clear
any blockages.
A
B
11