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Axis I8307-VE User Manual

Network intercom
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AXISI8307-VENetworkIntercom
AXIS I8307-VE Network Intercom
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Summary of Contents for Axis I8307-VE

  • Page 1 Usermanual AXISI8307-VENetworkIntercom AXIS I8307-VE Network Intercom User manual...

  • Page 2: Table Of Contents

    AXIS I8307-VE Network Intercom Table of Contents Solution overview ............................5 Installation ..............................6 Preview mode ............................6 Get started..............................7 Find the device on the network.........................7 Browser support ..........................7 Open the device's web interface........................7 Create an administrator account.......................7 Secure passwords ............................7 Make sure that no one has tampered with the device software ..............8 Configure your device.............................9...
  • Page 3 NAT traversal ..........................80 Set up rules for events ...........................80 Applications ............................80 Cybersecurity............................80 Axis security notification service ......................80 Vulnerability management.......................80 Secure operation of Axis devices ......................81 Specifications..............................82 Product overview ..........................82 LED indicators............................83 SD card slot ............................83 Buttons ..............................83 Control button ..........................83 Connectors ............................83...
  • Page 4 One relay powered by PoE (24V) + one relay potential-free contact ............90 Reader connected to door controller using OSDP ..................90 Reader connected to door controller using Wiegand .................91 Reader connected to Axis door controller using VAPIX reader..............91 Troubleshooting............................92 Reset to factory default settings ......................92 AXIS OS options ............................92...

  • Page 5: Solution Overview

    AXIS I8307-VE Network Intercom Solution overview 1 Intercom 2 Intercom combined with AXIS A9801 3 Intercom combined with AXIS A9210 4 Intercom combined with an access control system...

  • Page 6: Installation

    AXIS I8307-VE Network Intercom Installation To watch this video, go to the web version of this document. Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.

  • Page 7: Get Started

    Open the device's web interface Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

  • Page 8: Make Sure That No One Has Tampered With The Device Software

    Make sure that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: Reset to factory default settings. See .

  • Page 9: Configure Your Device

    AXIS I8307-VE Network Intercom Configure your device This section covers all the important configurations that an installer needs to do to get the product up and running after the hardware installation has been completed. Set up direct SIP (P2P) VoIP (Voice over IP) is a group of technologies that enables voice and multimedia communication over IP networks.

  • Page 10: Create A Contact

    AXIS I8307-VE Network Intercom – User ID – Domain – Password – Authentication ID – Caller ID – Registrar – RTP start port Go to Communication > SIP > Accounts and click + Add account. Enter a Name for the account.

  • Page 11: Set Up As Card Reader - Network Connection

    We also modify the allowed card types. Important The network connection only works with Axis door controllers. To connect to a non-Axis door controller, you need to physically connect the devices with wires. See . Set up the intercom as a card reader Go to Reader >...

  • Page 12: Use Protected Data On Cards To Increase Security

    AXIS I8307-VE Network Intercom Under Input for beeper, select I3. In Input used for LED control, select 1. Under Input for LED1, select I1. Select what colors to use for each state. Under Keypress format, select FourBit. Click Save. 10. Go to Reader > Chip types and activate the chip types you want to use.

  • Page 13: Allow Credential Holders To Open The Door

    AXIS I8307-VE Network Intercom Create a map page for the display Go to Display > Pages. Click + Add. Type a name for the page, for example Map page. Click + Add. In the list of types, select Image. 10. Type a name for the image, for example Map image.
  • Page 14 AXIS I8307-VE Network Intercom 10. Click Save. Create a rule: Go to System > Events. Under Rules, click + Add a rule. In Name, enter Open door. In the list of conditions, select Entry list > Access granted. In the list of actions, select I/O > Toggle I/O once.

  • Page 15: The Web Interface

    Status Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.

  • Page 16: Video

    Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 17 AXIS I8307-VE Network Intercom Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose. • Forensic : Suitable for surveillance purposes.
  • Page 18 AXIS I8307-VE Network Intercom : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 19 AXIS I8307-VE Network Intercom Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color.
  • Page 20 AXIS I8307-VE Network Intercom Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.

  • Page 21: Stream

    AXIS I8307-VE Network Intercom • Right : Uses an area with a fixed size and position in the right part of the image to calculate the exposure. • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.
  • Page 22 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.
  • Page 23 AXIS I8307-VE Network Intercom • Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image quality based on the available storage. – Click to calculate the target bitrate based on available storage, retention time, and bitrate limit.

  • Page 24: Overlays

    AXIS I8307-VE Network Intercom Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
  • Page 25 Label: Enter the text label for the x axis. – Time window: Enter how long time the data is visualized. – Time unit: Enter a time unit for the x axis. – Y axis – Label: Enter the text label for the y axis.

  • Page 26: Privacy Masks

    AXIS I8307-VE Network Intercom – Y axis – Label: Enter the text label for the y axis. – Dynamic scale: Turn on for the scale to automatically adapt to the data values. Turn off to manually enter values for a fixed scale.
  • Page 27 AXIS I8307-VE Network Intercom SIP setup assistant: Click to set up and configure SIP step by step. Enable SIP: Check this option to make it possible to initiate and receive SIP calls. Allow incoming calls: Check this option to allow incoming calls from other SIP devices.
  • Page 28 AXIS I8307-VE Network Intercom • Show video in call : Show the incoming video stream on the device’s display. Additional • UDP-to-TCP switching: Select to allow calls to switch transport protocols from UDP (User Datagram Protocol) to TCP (Transmission Control Protocol) temporarily. The reason for switching is to avoid fragmentation, and the switch can take place if a request is within 200 bytes of the maximum transmission unit (MTU) or larger than 1300 bytes.
  • Page 29 AXIS I8307-VE Network Intercom All current SIP accounts are listed under SIP accounts. For registered accounts, the colored circle lets you know the status. The account is successfully registered with the SIP server. There is a problem with the account. Possible reasons can be authorization failure, that the account credentials are wrong, or that the SIP server can’t find the account.
  • Page 30 AXIS I8307-VE Network Intercom – Server address: Enter the IP address of the SIP proxy server. – Username: If required, enter the username for the SIP proxy server. – Password: If required, enter the password for the SIP proxy server.

  • Page 31: Vms Calls

    AXIS I8307-VE Network Intercom VMS calls VMS calls Allow calls in the video management software (VMS): Select to allow calls from the device to the VMS. You can make VMS calls even if SIP is turned off. Call timeout: Set the maximum duration of an attempted call if no one answers.

  • Page 32: Calls

    AXIS I8307-VE Network Intercom Click to download the contact list as a json file. Click to import a contact list (json). Add group: Click to create a new group of existing contacts. Upload image : Click to upload an image to represent the group.

  • Page 33: Display

    AXIS I8307-VE Network Intercom Display Pages Add: Create a new page for the display. Name: Give the page a name to help you identify it. Background image: Select an image from the media library to use as a background. The optimal image resolution is 480x800 pixels.

  • Page 34: General

    Start: Click to start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings. Open: Click to open AXIS Object Analytics. The application opens up in a new browser tab where you can configure its settings.

  • Page 35: Guard Tours

    AXIS I8307-VE Network Intercom Preset positions • Create preset position: Create a new preset position based on the current position of your camera. – Thumbnail: Turn on to add a thumbnail image for the preset position. – Name: Enter a name for the preset position.
  • Page 36 AXIS I8307-VE Network Intercom Settings • General settings – Name: Enter a name for the guard tour. – Play guard tour in random order: Turn on to make the camera move unpredictably between the preset positions during the guard tour.

  • Page 37: Limits

    AXIS I8307-VE Network Intercom Limits To narrow down the area under surveillance, you can limit the PTZ movements. Save as Pan 0 : Click to set the current position as zero-point for pan coordinates. Pan-tilt limits: The camera uses the coordinates of the center of the image when you set pan-tilt limits.

  • Page 38: Motion

    • PTZ control queue: Turn on to place PTZ control requests in a queue. This displays the users status and position in the queue. To use the PTZ controls in AXIS Camera Station, turn off this setting. – Enter queue: Click to add your request for PTZ control to the queue.

  • Page 39: Settings

    AXIS I8307-VE Network Intercom Settings Use PTZ: Turn on to allow PTZ functionality in the selected view.

  • Page 40: Reader

    Connection Reader protocol Reader protocol type: Select the protocol to use for the reader functionality. • VAPIX reader: Can only be used with an Axis door controller. – Protocol: Select HTTPS or HTTP. – Door controller address: Enter the IP address for the door controller.

  • Page 41: Output Format

    AXIS I8307-VE Network Intercom Output format Select data format: Select in which format to send card data to the access control unit. • Raw: Transmits the card data as it is. • Wiegand26: Encodes the card data in Wiegand26 format with an 8 bit facility code and a 16 bit id.

  • Page 42: Pin

    AXIS I8307-VE Network Intercom The PIN settings must match the ones configured in the access control unit. Length (0–32): Enter the number of digits in the PIN. If users aren’t required to use a PIN when they use the reader, set the length to 0.

  • Page 43: Audio

    AXIS I8307-VE Network Intercom Export all: Click to export all events in the list. To export only a subset, select the events that you are interested in. The events are exported into a CSV file. Filter: Click to show events that occurred during a specific time range.

  • Page 44: Audio Clips

    AXIS I8307-VE Network Intercom Audio clips Add clip: Add a new audio clip. You can use .au, .mp3, .opus, .vorbis, .wav files. Play the audio clip. Stop playing the audio clip. The context menu contains: • Rename: Change the name of the audio clip.

  • Page 45: Media

    AXIS I8307-VE Network Intercom Click to filter the recordings. From: Show recordings done after a certain point in time. To: Show recordings up until a certain point in time. Source : Show recordings based on source. The source refers to the sensor.

  • Page 46: Apps

    AXIS I8307-VE Network Intercom Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps : Turn on to allow installation of unsigned apps.
  • Page 47 AXIS I8307-VE Network Intercom Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. – Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.

  • Page 48: Configuration Check

    AXIS I8307-VE Network Intercom Configuration check Interactive device image: Click the buttons in the image to simulate real key presses. This allows you to try out configurations or troubleshoot the hardware without having physical access to the device. Latest credentials : Shows information about the credentials that were last registered.
  • Page 49 AXIS I8307-VE Network Intercom Assign hostname automatically: Select to let the network router assign a hostname to the device automatically. Hostname: Enter the hostname manually to use as an alternative way of accessing the device. The server report and system log use the hostname. Allowed characters are A–Z, a–z, 0–9 and -.
  • Page 50 Specify all subdomains in a specific domain, for example .<domain name>.com One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services.
  • Page 51 AXIS I8307-VE Network Intercom Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet. You need to register the device with the O3C service within 24 hours after you press the control button.

  • Page 52: Security

    – Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 53 AXIS I8307-VE Network Intercom Certificates are used to authenticate devices on a network. The device supports two types of certificates: • Client/server certificates A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.
  • Page 54 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 55 AXIS I8307-VE Network Intercom Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys. Blocking period: Enter the number of seconds to block a brute-force attack. Blocking conditions: Enter the number of authentication failures allowed per second before the block starts.

  • Page 56: Accounts

    AXIS I8307-VE Network Intercom To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 57 AXIS I8307-VE Network Intercom Add SSH account: Click to add a new SSH account. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.

  • Page 58: Events

    AXIS I8307-VE Network Intercom Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server. Admin claim: Enter a value for the admin role. Provider URL: Enter the web link for the API endpoint authentication. Format should be https://[insert URL]/.
  • Page 59 AXIS I8307-VE Network Intercom Recipients You can set up your device to notify recipients about events or send files. Note If you set up your device to use FTP or SFTP, don’t change or remove the unique sequence number that’s added to the file names.
  • Page 60 AXIS I8307-VE Network Intercom Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list: • – Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System >...
  • Page 61 ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.

  • Page 62: Mqtt

    (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 63 AXIS I8307-VE Network Intercom MQTT client...
  • Page 64 AXIS I8307-VE Network Intercom Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use. Port: Enter the port number.
  • Page 65 AXIS I8307-VE Network Intercom can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages. Use default: Turn off to enter your own default message.

  • Page 66: Storage

    AXIS I8307-VE Network Intercom Note Connect to an MQTT broker before you add MQTT overlay modifiers. Add overlay modifier: Click to add a new overlay modifier. Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.
  • Page 67 IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.

  • Page 68: Stream Profiles

    AXIS I8307-VE Network Intercom Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card. Write protect: Turn on to stop writing to the SD card and protect recordings from being removed. You can’t format a write-protected SD card.

  • Page 69: Onvif

    ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems. When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
  • Page 70 AXIS I8307-VE Network Intercom Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 71 AXIS I8307-VE Network Intercom Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.

  • Page 72: Detectors

    AXIS I8307-VE Network Intercom Detectors Camera tampering The camera tampering detector generates an alarm when the scene changes, for example, when the lens is covered, sprayed or severely put out of focus, and the time in Trigger delay has passed. The tampering detector only activates when the camera has not moved for at least 10 seconds.

  • Page 73: Power Meter

    AXIS I8307-VE Network Intercom Delayed shutdown : Turn on if you want to set a delay time before the power turns off. Delay time : Set a delay time between 1 and 60 minutes. Power saving mode : Turn on to put the device into power saving mode. When you turn on power saving mode, the IR illumination range reduces.

  • Page 74: Logs

    AXIS I8307-VE Network Intercom Port Name: Edit the text to rename the port. Usage: The default option for the relay port is Door. For devices with indicator icons, turns green when the state changes and the door is unlocked. If you use the relay for something other than a door and don’t want the icon to light up when the state changes, you can select one of the other options for the port.

  • Page 75: Plain Config

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

  • Page 76: Maintenance

    Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com.

  • Page 77: Troubleshoot

    AXIS I8307-VE Network Intercom Troubleshoot Reset PTR : Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand.

  • Page 78: Learn More

    (DTMF) signaling. Example: When you press the call button on an Axis intercom, a call is initiated to one or more predefined recipients. When a recipient replies, a call is established. The voice and video is transferred through VoIP technologies.

  • Page 79: Private Branch Exchange (Pbx)

    3 P P B B X X sip.company.com 4 sip:office@company.com When you press the call button on an Axis intercom, the call is forwarded through one or more PBXs to a SIP address either on the local IP network or over the internet.

  • Page 80: Nat Traversal

    To learn more, check out our guide Get started with rules for events. Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices.

  • Page 81: Secure Operation Of Axis Devices

    Axis devices with factory default settings are pre-configured with secure default protection mechanisms. We recommend using more security configuration when installing the device. To learn more about Axis' approach to cybersecurity, including best practices, resources, and guidelines for securing your devices, go to https://www.

  • Page 82: Specifications

    AXIS I8307-VE Network Intercom Specifications Product overview 1 Microphone (x2) 2 T-coil 3 RFID reader 4 Speaker 5 PIR sensor 6 Camera 7 Display 8 Light sensor 1 Grounding screw 2 Installation hinges 3 Power connector 4 Network connector 5 Relay connector (x2)

  • Page 83: Led Indicators

    Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

  • Page 84: Relay Connector

    AXIS I8307-VE Network Intercom Relay connector 8-pin terminal block for solid state relays that can be used in the following ways: • As a standard relay that opens and closes auxiliary circuits. • To control a lock directly. • To control a lock through a safety relay. Using a safety relay on the secure side of the door prevents hotwiring.

  • Page 85: I/O Connector

    AXIS I8307-VE Network Intercom D0/A+ Wiegand: DATA0 output RS485: A+ D1/B- Wiegand: DATA1 output RS485: B- I/O connector Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications. In addition to the 0 VDC reference point and power (12 V DC output), the I/O...

  • Page 86: Power Connector

    AXIS I8307-VE Network Intercom Power connector 2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.

  • Page 87: Connect Equipment

    AXIS I8307-VE Network Intercom Connect equipment One relay powered by PoE (12V) To check relay state, go to System > Accessories and find the relay port. Set Normal state to: – for a fail-secure lock. – for a fail-safe lock.

  • Page 88: One Relay Powered By Poe (12V) + One Relay Powered By External Power Supply

    AXIS I8307-VE Network Intercom One relay powered by PoE (12V) + one relay powered by external power supply To check relay state, go to System > Accessories and find the relay port. Set Normal state to: – for a fail-secure lock.

  • Page 89: 12V Fail-Secure Lock Powered By Poe+ From Intercom

    AXIS I8307-VE Network Intercom 12V fail-secure lock powered by PoE+ from intercom To check relay state, go to System > Accessories and find the relay port. Set Normal state to: – for a fail-secure lock. – for a fail-safe lock.

  • Page 90: One Relay Powered By Poe (24V) + One Relay Potential-Free Contact

    AXIS I8307-VE Network Intercom One relay powered by PoE (24V) + one relay potential-free contact The potential-free contact can be, for example, a door chime. To check relay state, go to System > Accessories and find the relay port. Set Normal state to: –...

  • Page 91: Reader Connected To Door Controller Using Wiegand

    In Input used for LED control, select 1. In Input for LED1, select I1. Adjust other settings and click Save. Reader connected to Axis door controller using VAPIX reader Go to Reader > Connection > Reader protocol. Set the Reader protocol type to VAPIX reader.

  • Page 92: Troubleshooting

    LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates. Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 93: Technical Issues, Clues, And Solutions

    AXIS I8307-VE Network Intercom Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/ support/device-software.

  • Page 94: Performance Considerations

    AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.

  • Page 95: Contact Support

    • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.

  • Page 96: Safety Information

    AXIS I8307-VE Network Intercom Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 98 T10213214 2025-03 (M1.24) © 2025 Axis Communications AB...

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