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Axis I8116-E User Manual

Network video intercom
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Summary of Contents for Axis I8116-E

  • Page 1 AXIS I8116-E Network Video Intercom User manual...

  • Page 2: Table Of Contents

    Axis reader ........

  • Page 3: Setup Overview

    AXIS I8116-E Network Video Intercom Setup overview Setup overview Intercom Intercom combined with AXIS A9801 Intercom combined with AXIS A9161 Intercom combined with Axis reader and door controller...

  • Page 4: Installation

    AXIS I8116-E Network Video Intercom Installation Installation To watch this video, go to the web version of this document. help.axis.com/?&piaId=76687&section=setup-overview This video shows how to install the device Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode.

  • Page 5: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 6: Verify That No One Has Tampered With The Firmware

    Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 58.

  • Page 7: Configure Your Device

    AXIS I8116-E Network Video Intercom Configure your device Configure your device This section covers all the important configurations that an installer needs to do to get the product up and running after the hardware installation has been completed. Basic settings Set the power line frequency 1.

  • Page 8: Set Up Sip Through A Server (Pbx)

    AXIS I8116-E Network Video Intercom Configure your device Note • SIP port – for SIP sessions. Signalling traffic through this port is non-encrypted. The default port number is 5060. • TLS port – for SIPS and TLS secured SIP sessions. Signalling traffic through this port is encrypted with Transport Layer Security (TLS).

  • Page 9: Create A Contact

    By default, the call button is configured to make VMS (video management software) calls. If you want to keep this configuration, you just need to add the Axis intercom to the VMS. This example explains how to set up the system to call a contact in the contact list when a visitor presses the call button.

  • Page 10: Adjust The Image

    AXIS I8116-E Network Video Intercom Configure your device You make all settings in the intercom’s webpage. Before you start • Allow SIP calls from the device and set up a SIP account. See Set up direct SIP (P2P) on page 7 and Set up SIP through a server (PBX) on page 8 .

  • Page 11: Set Up Rules For Events

    Show a text overlay in the video stream when the device detects an object This example explains how to display the text “Motion detected” when the device detects an object. Make sure that AXIS Object Analytics is running: 1. Go to Apps > AXIS Object Analytics.
  • Page 12 AXIS I8116-E Network Video Intercom Configure your device 2. Under Overlays, select Text and click 3. Enter #D in the text field. 4. Choose text size and appearance. 5. To position the text overlay, click and select an option. Create a rule: 1.

  • Page 13: The Web Interface

    NTP settings: View and update the NTP settings. Takes you to the Date and time page where you can change the NTP settings. Security Shows what kind of access to the device that is active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide.

  • Page 14: Communication

    AXIS I8116-E Network Video Intercom The web interface Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices. Connected clients View details: Click to show all clients that are connected to the device.
  • Page 15 AXIS I8116-E Network Video Intercom The web interface Settings Session Initiation Protocol (SIP) is used for interactive communication sessions between users. The sessions can include audio and video. Enable SIP: Check this option to make it possible to initiate and receive SIP calls.
  • Page 16 AXIS I8116-E Network Video Intercom The web interface • UDP-to-TCP switching: Select to allow calls to switch transport protocols from UDP (User Datagram Protocol) to TCP (Transmission Control Protocol) temporarily. The reason for switching is to avoid fragmentation, and the switch can take place if a request is within 200 bytes of the maximum transmission unit (MTU) or larger than 1300 bytes.
  • Page 17 AXIS I8116-E Network Video Intercom The web interface View area: Select the view area to use for video calls. If you select none, the native view is used. Resolution: Select the resolution to use for video calls. The resolution affects the required bandwidth.

  • Page 18: Video

    AXIS I8116-E Network Video Intercom The web interface Video Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer. The image file name is [snapshot_YYYY_MM_DD_HH_MM_SS.jpg].
  • Page 19 AXIS I8116-E Network Video Intercom The web interface Click to access more settings: • Video format: Select the encoding format to use in the live view. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
  • Page 20 AXIS I8116-E Network Video Intercom The web interface Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose.
  • Page 21 AXIS I8116-E Network Video Intercom The web interface : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 22 AXIS I8116-E Network Video Intercom The web interface Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically.
  • Page 23 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 24 AXIS I8116-E Network Video Intercom The web interface Select the bitrate reduction Strength: • Off: No bitrate reduction. • Low: No visible quality degradation in most scenes. This is the default option and it can be used in all types of scenes to reduce the bitrate.
  • Page 25 AXIS I8116-E Network Video Intercom The web interface Include: Turn on to use audio in the video stream. Source : Select what audio source to use. Stereo : Turn on to include built-in audio as well as audio from an external microphone.

  • Page 26: Reader

    Reader protocol Reader protocol type: Select the protocol to use for the reader functionality. • VAPIX reader: Can only be used with an Axis door controller. Protocol: Select HTTPS or HTTP. Door controller address: Enter the IP address for the door controller.

  • Page 27: Audio

    AXIS I8116-E Network Video Intercom The web interface Length (0–32): Enter the number of digits in the PIN. If users aren’t required to use a PIN when they use the reader, set the length to 0. Timeout (seconds, 3–50): Enter the number of seconds that need to pass before the device returns to idle mode when no PIN is received.

  • Page 28: Recordings

    AXIS I8116-E Network Video Intercom The web interface Audio clips Add clip: Add a new audio clip. You can use .au, .mp3, .opus, .vorbis, .wav files. Play the audio clip. Stop playing the audio clip. The context menu contains: • Rename: Change the name of the audio clip.

  • Page 29: Apps

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 30 AXIS I8116-E Network Video Intercom The web interface Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server.
  • Page 31 WS-Discovery: Turn on to allow automatic discovery on the network. One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services.
  • Page 32 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 33 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 34 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 35 AXIS I8116-E Network Video Intercom The web interface Delete user: Delete the user. You can’t delete the root user. Anonymous users Allow anonymous viewers: Turn on to allow anyone to access the device as a viewer without having to log in with a user account.
  • Page 36 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 37 AXIS I8116-E Network Video Intercom The web interface you don’t get any corrupt files. However, you probably still get the temporary files. This way you know that all files that have the desired name, are correct. • SIP or VMS SIP: Select to make a SIP call.
  • Page 38 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 39 AXIS I8116-E Network Video Intercom The web interface Send message: Turn on to send messages. Use default: Turn off to enter your own default message. Topic: Enter the topic for the default message. Payload: Enter the content for the default message.
  • Page 40 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share, since each device gets its own folder.
  • Page 41 AXIS I8116-E Network Video Intercom The web interface Write protect: Turn on to stop writing to the network share and protect recordings from being removed. You can’t format a write-protected network share. Retention time: Select how long to keep recordings, to limit the amount of old recordings or to comply with regulations regarding data storage.
  • Page 42 AXIS I8116-E Network Video Intercom The web interface Stream profiles A stream profile is a group of settings that affect the video stream. You can use stream profiles in different situations, for example when you create events and use rules to record.
  • Page 43 When you create an ONVIF user, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add user: Click to add a new ONVIF user.
  • Page 44 AXIS I8116-E Network Video Intercom The web interface The camera tampering detector generates an alarm when the scene changes, for example because the lens is covered, sprayed or severely put out of focus, and the time in Trigger delay has passed. The tampering detector only activates when the camera has not moved for at least 10 seconds.
  • Page 45 AXIS I8116-E Network Video Intercom The web interface Note During restart the output circuit is open. When the restart is complete, the circuit goes back to the normal position. If you change any settings on this page, the output circuits go back to their normal positions regardless of any active triggers.

  • Page 46: Maintenance

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page. Maintenance Restart: Restart the device.

  • Page 47: Learn More

    In the Axis product, VoIP is enabled through the Session Initiation Protocol (SIP) and Dual-Tone Multi-Frequency (DTMF) signaling. Example When you press the call button on an Axis intercom, a call is initiated to one or more predefined recipients. When a recipient replies, a call is established. The voice and video is transferred through VoIP technologies.
  • Page 48 PBX makes the device accessible as long as it is registered to the PBX. Example sip:mydoor@company.com sip:myspeaker@company.com PBX sip.company.com sip:office@company.com When you press the call button on an Axis intercom, the call is forwarded through one or more PBXs to a SIP address either on the local IP network or over the internet.

  • Page 49: Nat Traversal

    AXIS I8116-E Network Video Intercom Learn more NAT traversal Use NAT (Network Address Translation) traversal when the Axis device is located on an private network (LAN) and you want to access it from outside of that network. Note The router must support NAT traversal and UPnP®.

  • Page 50: Applications

    AXIS Object Analytics AXIS Object Analytics is an analytic application that comes preinstalled on the camera. It detects objects that move in the scene and classifies them as, for example, humans or vehicles. You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.
  • Page 51 When the video is played, the file player shows whether the video is intact. Signed video makes it possible to trace the video back to the camera origin and verifies that the video has not been tampered with after it left the camera. To learn more about Axis Edge Vault and cybersecurity features in Axis devices, go to axis.com/learning/white-papers and search for cybersecurity.

  • Page 52: Specifications

    AXIS I8116-E Network Video Intercom Specifications Specifications Product overview Gasket (2x) Screw (TR20) Microphone (2x) Camera Speaker Call button Network connector (PoE) SD card slot Status LED 10 Tamper button 11 Control button 12 I/O, relay, and reader connector LED indicators...

  • Page 53: Buttons

    AXIS I8116-E Network Video Intercom Specifications For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 54 AXIS I8116-E Network Video Intercom Specifications I/O: Configurable I/O: same as pin 3 I/O: same as pin 3 (Input or Output) Reader: RS485 – B Reader: B Max current 700 mA, max Relay: NO/NC Normally open/normally closed. For connecting relay devices. The...

  • Page 55: Axis Reader

    AXIS I8116-E Network Video Intercom Connect equipment Connect equipment Axis reader Relay powered by PoE (12V) 1. To check relay state, go to System > Accessories and find the relay port. 2. Set Normal state to: for a fail-secure lock.

  • Page 56: Potential-Free Relay

    AXIS I8116-E Network Video Intercom Connect equipment for a fail-safe lock. Potential-free relay 1. To check relay state, go to System > Accessories and find the relay port. 2. Set Normal state to: for a fail-secure lock. for a fail-safe lock.

  • Page 57: 12V Fail-Secure Lock Powered By External Power Supply

    AXIS I8116-E Network Video Intercom Connect equipment 12V Fail-secure lock powered by external power supply 1. To check relay state, go to System > Accessories and find the relay port. 2. Set Normal state to: for a fail-secure lock. for a fail-safe lock.

  • Page 58: Troubleshooting

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 59: Technical Issues, Clues, And Solutions

    Axis device. Check all cabling and reinstall the device. Possible IP address conflict The static IP address in the Axis device is used before the DHCP server sets a dynamic address. with another device on the...

  • Page 60: Performance Considerations

    To access the device externally, we recommend you to use one of the following applications for Windows • AXIS Companion: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station: 30-day trial version free of charge, ideal for small to mid-size systems. For instructions and download, go to axis.com/vms.
  • Page 61 User manual Ver. M1.17 AXIS I8116-E Network Video Intercom Date: August 2023 © Axis Communications AB, 2023 Part no. T10183848...

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