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Axis I7020 User Manual

Network intercom
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Summary of Contents for Axis I7020

  • Page 1 AXIS I7020 Network Intercom User manual...
  • Page 2 Check the current AXIS OS version ........
  • Page 3 AXIS I7020 Network Intercom Setup overview Setup overview Intercom Intercom combined with AXIS A9801 Intercom combined with AXIS A9161 Intercom combined with a reader and an access control system...
  • Page 4 Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.
  • Page 5 Verify that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: 1. Reset to factory default settings. See .
  • Page 6 AXIS I7020 Network Intercom Configure your device Configure your device This section covers all the important configurations that an installer needs to do to get the product up and running after the hardware installation has been completed. Set up direct SIP (P2P) VoIP (Voice over IP) is a group of technologies that enables voice and multimedia communication over IP networks.
  • Page 7 8. Set up the SIP settings in the same way as for peer-to-peer, see . Use the RTP start port from the PBX provider. Include video stream from nearby camera in SIP call If you have an Axis camera mounted close to the intercom, you can include the video stream from the camera in your intercom SIP and VMS calls.
  • Page 8 By default, the call button is configured to make VMS (video management software) calls. If you want to keep this configuration, you just need to add the Axis intercom to the VMS. This example explains how to set up the system to call a contact in the contact list when a visitor presses the call button.
  • Page 9 AXIS I7020 Network Intercom Configure your device In Description, enter Unlock door. 5. In Accounts, select the SIP account. Click Save. Set up the intercom to unlock the door using the internal relay Go to System > Events > Rules and add a rule.
  • Page 10 AXIS I7020 Network Intercom Configure your device 6. In the list of ports, select Door. 7. Under State, select Active. 8. Set the duration to 00:00:07. 9. Click Save. Set up rules for events You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions.
  • Page 11 Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.
  • Page 12 AXIS I7020 Network Intercom The web interface Ongoing recordings Shows ongoing recordings and their designated storage space. Recordings: View ongoing and filtered recordings and their source. For more information, see Shows the storage space where the recording is saved. Video...
  • Page 13 AXIS I7020 Network Intercom The web interface Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.
  • Page 14 AXIS I7020 Network Intercom The web interface Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most outdoor situations.
  • Page 15 AXIS I7020 Network Intercom The web interface • Manual : The aperture, gain, and shutter are fixed. Exposure zone : Use exposure zones to optimize the exposure in a selected part of the scene, for example, the area in front of an entrance door.
  • Page 16 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 17 AXIS I7020 Network Intercom The web interface Orientation Mirror: Turn on to mirror the image. Audio Include: Turn on to use audio in the video stream.Source : Select what audio source to use.Stereo : Turn on to include built-in audio as well as audio from an external microphone.
  • Page 18 Label: Enter the text label for the x axis. Time window: Enter how long time the data is visualized. Time unit: Enter a time unit for the x axis. Y axis Label: Enter the text label for the y axis.
  • Page 19 AXIS I7020 Network Intercom The web interface Communication Recipients Contacts Click to download the contact list as a json file. Click to import a contact list (json). Add contact: Click to add a new contact to the contact list.First name: Enter the contact’s first name.Last name: Enter the contact’s last name.Speed dial : Enter an available speed dial number for the contact.
  • Page 20 AXIS I7020 Network Intercom The web interface • TURN: TURN (Traversal Using Relays around NAT) is a protocol that lets a device behind a NAT router or firewall receive incoming data from other hosts over TCP or UDP. Enter the TURN server address and the login information.
  • Page 21 AXIS I7020 Network Intercom The web interface • Domain: If available, enter the public domain name. It will be shown as part of the SIP address when calling other accounts. • Password: Enter the password associated with the SIP account for authenticating against the SIP server.
  • Page 22 AXIS I7020 Network Intercom The web interface Multicast controller User multicast controller: Turn on to activate multicast controller.Audio codec: Select an audio codec. Source: Add a new multicast controller source. • Label: Enter the name of a label that is not already used by a source.
  • Page 23 Reader protocol Reader protocol type: Select the protocol to use for the reader functionality. • VAPIX reader: Can only be used with an Axis door controller. Protocol: Select HTTPS or HTTP. Door controller address: Enter the IP address for the door controller.
  • Page 24 AXIS I7020 Network Intercom The web interface Output format Select data format: Select in which format to send card data to the access control unit. • Raw: Transmits the card data as it is. • Wiegand26: Encodes the card data in Wiegand26 format with an 8 bit facility code and a 16 bit id.
  • Page 25 AXIS I7020 Network Intercom The web interface Noise cancellation: Turn on to improve audio quality by removing background noise.Input type : Select the type of input, for instance, if it’s internal microphone or line.Power type : Select power type for your input.Apply changes : Apply your selection.Echo cancellation...
  • Page 26 The web interface Apps Add app: Install a new app.Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps.Allow unsigned apps : Turn on to allow installation of unsigned apps.Allow root-privileged apps : Turn on to allow apps with root privileges full access to the device.
  • Page 27 AXIS I7020 Network Intercom The web interface Max NTP poll time: Select the maximum amount of time the device should wait before it polls the NTP server to get an updated time. Min NTP poll time: Select the minimum amount of time the device should wait before it polls the NTP server to get an updated time.
  • Page 28 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 29 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 30 Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).To allow the device to access a network protected through certificates, you must install a signed client certificate on the device.Authentication method: Select an EAP type used for...
  • Page 31 To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 32 AXIS I7020 Network Intercom The web interface Anonymous access Allow anonymous viewing: Turn on to allow anyone access the device as a viewer without logging in with an account.Allow anonymous PTZ operating : Turn on to allow anonymous users to pan, tilt, and zoom the image.
  • Page 33 AXIS I7020 Network Intercom The web interface Add a rule: Create a rule.Name: Enter a name for the rule.Wait between actions: Enter the minimum time (hh:mm:ss) that must pass between rule activations. It is useful if the rule is activated by, for example, day-night mode conditions, to avoid that small light changes during sunrise and sunset activate the rule repeatedly.Condition: Select a condition from the list.
  • Page 34 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 35 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).Set up the device as an MQTT client.
  • Page 36 AXIS I7020 Network Intercom The web interface message.Payload: Enter the content for the default message.Retain: Select to keep the state of client on this TopicQoS: Change the QoS layer for the packet flow.Last Will and Testament messageThe Last Will Testament (LWT) lets a client provide a testament along with its credentials when connecting to the broker.
  • Page 37 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 38 When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add accounts: Click to add a new ONVIF account.Account: Enter a unique account name.New password: Enter a password for the account.
  • Page 39 AXIS I7020 Network Intercom The web interface Add media profile: Click to add a new ONVIF media profile.Profile name: Add a name for the media profile.Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.
  • Page 40 AXIS I7020 Network Intercom The web interface conditions are correct, and the camera doesn’t point at a scene that lacks contours, for example, a blank wall. Camera tampering can be used as a condition to trigger actions. Trigger delay: Enter the minimum time that the tampering conditions must be active before the alarm triggers. This can help prevent false alarms for known conditions that affect the image.Trigger on dark images: It is very difficult to generate alarms...
  • Page 41 The web interface Edge-to-edge Camera pairing allows you to pair an Axis intercom with a compatible Axis camera, to include the camera’s live stream in SIP and VMS calls. Camera pairingAddress: Enter the host name or IP address of the camera.Username: Enter the username for the camera.Password: Enter the password for the camera.Disconnect: Click to disconnect the already connected camera.Connect: Click to connect...
  • Page 42 AXIS OS upgrade: Upgrade to a new AXIS OS version. New releases can contain improved functionality, bug fixes, and completely new features. We recommend you to always use the latest AXIS OS release. To download the latest release, go to axis.com/support.
  • Page 43 In the Axis product, VoIP is enabled through the Session Initiation Protocol (SIP) and Dual-Tone Multi-Frequency (DTMF) signaling. Example: When you press the call button on an Axis intercom, a call is initiated to one or more predefined recipients. When a recipient replies, a call is established. The voice and video is transferred through VoIP technologies.
  • Page 44 PBX makes the device accessible as long as it is registered to the PBX. Example: sip:mydoor@company.com sip:myspeaker@company.com PBX sip.company.com sip:office@company.com When you press the call button on an Axis intercom, the call is forwarded through one or more PBXs to a SIP address either on the local IP network or over the internet.
  • Page 45 AXIS I7020 Network Intercom Learn more NAT traversal Use NAT (Network Address Translation) traversal when the Axis device is located on an private network (LAN) and you want to access it from outside of that network. Note The router must support NAT traversal and UPnP®.
  • Page 46 AXIS I7020 Network Intercom Specifications Specifications Product overview Call button Speaker Grounding screw Status LED 10 (microSD/microSDHC/microSDXC) 11 Microphone (2x) Front panel indicators and controls When you connect the product to power, the front panel indicators light up for a few seconds.
  • Page 47 Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com. microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
  • Page 48 AXIS I7020 Network Intercom Specifications I/O, reader, and relay connector You can use this connector for I/O and relay, or for reader connectivity. 6-pin terminal block A/IO1 B/IO2 NO/NC Function Notes Specifications DC ground 0 V DC DC output Can be used to power auxiliary equipment if the device is powered 12 V DC by PoE Class 4.
  • Page 49 AXIS I7020 Network Intercom Specifications DC ground DC output 12 V, max 50 mA I/O configured as input I/O configured as output Relay only Relay only Relay connector In combination with I/O, you can use the connector as a relay connector to connect a solid state relay, and use it: •...
  • Page 50 AXIS I7020 Network Intercom Connect equipment Connect equipment Axis reader Relay powered by PoE (12V) 1. To check relay state, go to System > Accessories and find the relay port. 2. Set Normal state to: for a fail-secure lock. for a fail-safe lock.
  • Page 51 AXIS I7020 Network Intercom Connect equipment 2. Set Normal state to: for a fail-secure lock. for a fail-safe lock. Potential-free relay 1. To check relay state, go to System > Accessories and find the relay port. 2. Set Normal state to: for a fail-secure lock.
  • Page 52 AXIS I7020 Network Intercom Connect equipment for a fail-secure lock. for a fail-safe lock. 12V Fail-secure lock powered by external power supply 1. To check relay state, go to System > Accessories and find the relay port. 2. Set Normal state to: for a fail-secure lock.
  • Page 53 AXIS I7020 Network Intercom Clean your device Clean your device You can clean your device with lukewarm water and detergents that contain any of the following chemicals: • isopropanol 70% (IPA) • hydrogen peroxide 3% (H • sodium hypochlorite <5% (NaCIO) CAUTION Before you use a detergent, read and adhere to the safety data sheet (SDS) provided by the detergent manufacturer.
  • Page 54 Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.
  • Page 55 Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/support/device-software.
  • Page 56 • AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.
  • Page 57 AXIS I7020 Network Intercom Safety information Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 58 User manual Ver. M2.2 AXIS I7020 Network Intercom Date: December 2024 © Axis Communications AB, 2024 Part no. T10213215...