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Axis I8116-E User Manual

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AXISI8116-ENetworkVideoIntercom
AXIS I8116-E Network Video Intercom
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Summary of Contents for Axis I8116-E

  • Page 1 AXISI8116-ENetworkVideoIntercom AXIS I8116-E Network Video Intercom User manual...

  • Page 2: Table Of Contents

    AXIS I8116-E Network Video Intercom Table of Contents Setup overview ..............................5 Installation ..............................6 Preview mode ............................6 Get started..............................7 Find the device on the network.........................7 Browser support ..........................7 Open the device's web interface........................7 Create an administrator account.......................7 Secure passwords ............................7 Make sure that no one has tampered with the device software ..............8 Web interface overview ...........................8...
  • Page 3 AXIS I8116-E Network Video Intercom Apps ..............................41 System..............................41 Time and location ...........................41 Configuration check........................43 Network ............................43 Security............................47 Accounts ............................51 Events ............................53 MQTT ............................57 Storage ............................61 Stream profiles..........................63 ONVIF............................64 Detectors............................67 Accessories ............................67 Logs ..............................68 Plain config............................69 Maintenance ............................70 Maintenance..........................70 Troubleshoot ..........................71 Learn more..............................72...
  • Page 4 AXIS I8116-E Network Video Intercom Check the current AXIS OS version ......................82 Upgrade AXIS OS...........................82 Technical issues, clues, and solutions.......................83 Performance considerations ........................84 Contact support ............................85...

  • Page 5: Setup Overview

    AXIS I8116-E Network Video Intercom Setup overview 1 Intercom 2 Intercom combined with AXIS A9801 3 Intercom combined with AXIS A9161 4 Intercom combined with Axis reader and door controller...

  • Page 6: Installation

    AXIS I8116-E Network Video Intercom Installation To watch this video, go to the web version of this document. This video shows how to install the device Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode.

  • Page 7: Get Started

    Open the device's web interface Open a browser and type the IP address or host name of the Axis device. If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to find the device on the network.

  • Page 8: Make Sure That No One Has Tampered With The Device Software

    Make sure that no one has tampered with the device software To make sure that the device has its original AXIS OS, or to take full control of the device after a security attack: Reset to factory default settings. See .

  • Page 9: Configure Your Device

    AXIS I8116-E Network Video Intercom Configure your device This section covers all the important configurations that an installer needs to do to get the product up and running after the hardware installation has been completed. Basic settings Set the power line frequency Go to Video >...

  • Page 10: Set Up Sip Through A Server (Pbx)

    AXIS I8116-E Network Video Intercom Note Use NAT traversal when the device is connected to the network from behind a NAT router or a firewall. For more information see . 10. Click Save. Set up SIP through a server (PBX) VoIP (Voice over IP) is a group of technologies that enables voice and multimedia communication over IP networks.

  • Page 11: Configure The Call Button

    By default, the call button is configured to make VMS (video management software) calls. If you want to keep this configuration, you just need to add the Axis intercom to the VMS. This example explains how to set up the system to call a contact in the contact list when a visitor presses the call button.

  • Page 12: Allow Credential Holders To Open The Door

    AXIS I8116-E Network Video Intercom Allow credential holders to open the door With Entry list, you can make it possible for credential holders to use their card or PIN to trigger actions, such as opening a door. This example explains how to add a credential holder who can use their card to open the door 10 times.

  • Page 13: Reduce Noise In Low-Light Conditions

    Show a text overlay in the video stream when the device detects an object This example explains how to display the text “Motion detected” when the device detects an object. Make sure that AXIS Object Analytics is running: Go to Apps > AXIS Object Analytics.
  • Page 14 AXIS I8116-E Network Video Intercom Go to System > Events and add a rule. Type a name for the rule. In the list of conditions, under Application, select Object Analytics. In the list of actions, under Overlay text, select Use overlay text.

  • Page 15: The Web Interface

    Status Device info Shows the device information, including AXIS OS version and serial number. Upgrade AXIS OS: Upgrade the software on your device. Takes you to the Maintenance page where you can do the upgrade. Time sync status Shows NTP synchronization information, including if the device is in sync with an NTP server and the time remaining until the next sync.
  • Page 16 Shows what kind of access to the device that is active, what encryption protocols are in use, and if unsigned apps are allowed. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.

  • Page 17: Video

    AXIS I8116-E Network Video Intercom Video Click to play the live video stream. Click to freeze the live video stream. Click to take a snapshot of the live video stream. The file is saved in the ‘Downloads’ folder on your computer.

  • Page 18: Installation

    AXIS I8116-E Network Video Intercom • Video format: Select the encoding format to use in the live view. • Autoplay: Turn on to autoplay a muted video stream whenever you open the device in a new session. • Client stream information: Turn on to show dynamic information about the video stream used by the browser that shows the live video stream.
  • Page 19 AXIS I8116-E Network Video Intercom Scene profile : Select a scene profile that suits your surveillance scenario. A scene profile optimizes image settings, including color level, brightness, sharpness, contrast, and local contrast, for a specific environment or purpose. • Forensic : Suitable for surveillance purposes.
  • Page 20 AXIS I8116-E Network Video Intercom : Turn on to make both bright and dark areas of the image visible. Local contrast : Use the slider to adjust the contrast of the image. A higher value makes the contrast higher between dark and light areas.
  • Page 21 AXIS I8116-E Network Video Intercom Light environment: • Automatic: Automatic identification and compensation for the light source color. This is the recommended setting which can be used in most situations. • Automatic – outdoors : Automatic identification and compensation for the light source color.
  • Page 22 AXIS I8116-E Network Video Intercom Exposure mode: • Automatic: The camera adjusts the aperture, gain, and shutter automatically. • Automatic aperture : The camera adjusts the aperture and gain automatically. The shutter is fixed. • Automatic shutter : The camera adjusts the shutter and gain automatically. The aperture is fixed.

  • Page 23: Stream

    AXIS I8116-E Network Video Intercom • Right : Uses an area with a fixed size and position in the right part of the image to calculate the exposure. • Spot: Uses an area with a fixed size and position in the live view to calculate the exposure.
  • Page 24 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects. When the scene is more static, Zipstream applies a lower bitrate, and thereby reduces the required storage.
  • Page 25 AXIS I8116-E Network Video Intercom • Average: Select to automatically adjust the bitrate over a longer time period and provide the best possible image quality based on the available storage. – Click to calculate the target bitrate based on available storage, retention time, and bitrate limit.

  • Page 26: Overlays

    AXIS I8116-E Network Video Intercom Overlays : Click to add an overlay. Select the type of overlay from the dropdown list: • Text: Select to show a text that is integrated in the live view image and visible in all views, recordings and snapshots.
  • Page 27 Label: Enter the text label for the x axis. – Time window: Enter how long time the data is visualized. – Time unit: Enter a time unit for the x axis. – Y axis – Label: Enter the text label for the y axis.

  • Page 28: Privacy Masks

    AXIS I8116-E Network Video Intercom – Y axis – Label: Enter the text label for the y axis. – Dynamic scale: Turn on for the scale to automatically adapt to the data values. Turn off to manually enter values for a fixed scale.

  • Page 29: Sip

    AXIS I8116-E Network Video Intercom Click to download the contact list as a json file. Click to import a contact list (json). Add contact: Click to add a new contact to the contact list. Upload image : Click to upload an image to represent the contact.
  • Page 30 AXIS I8116-E Network Video Intercom SIP setup assistant: Click to set up and configure SIP step by step. Enable SIP: Check this option to make it possible to initiate and receive SIP calls. Allow incoming calls: Check this option to allow incoming calls from other SIP devices.
  • Page 31 AXIS I8116-E Network Video Intercom • Show video in call : Show the incoming video stream on the device’s display. Additional • UDP-to-TCP switching: Select to allow calls to switch transport protocols from UDP (User Datagram Protocol) to TCP (Transmission Control Protocol) temporarily. The reason for switching is to avoid fragmentation, and the switch can take place if a request is within 200 bytes of the maximum transmission unit (MTU) or larger than 1300 bytes.
  • Page 32 AXIS I8116-E Network Video Intercom All current SIP accounts are listed under SIP accounts. For registered accounts, the colored circle lets you know the status. The account is successfully registered with the SIP server. There is a problem with the account. Possible reasons can be authorization failure, that the account credentials are wrong, or that the SIP server can’t find the account.
  • Page 33 AXIS I8116-E Network Video Intercom – Server address: Enter the IP address of the SIP proxy server. – Username: If required, enter the username for the SIP proxy server. – Password: If required, enter the password for the SIP proxy server.

  • Page 34: Calls

    AXIS I8116-E Network Video Intercom Calls Call button Use call button: Turn on to make it possible to use the call button. Button functionality during a call: Select the functionality of the call button once a call has been started from the device.

  • Page 35: Analytics

    Start: Click to start AXIS Object Analytics. The application will run in the background, and you can create rules for events based on the application’s current settings. Open: Click to open AXIS Object Analytics. The application opens up in a new browser tab where you can configure its settings.
  • Page 36 AXIS I8116-E Network Video Intercom Reader protocol Reader protocol type: Select the protocol to use for the reader functionality. • VAPIX reader: Can only be used with an Axis door controller. – Protocol: Select HTTPS or HTTP. – Door controller address: Enter the IP address for the door controller.

  • Page 37: Output Format

    AXIS I8116-E Network Video Intercom Output format Select data format: Select in which format to send card data to the access control unit. • Raw: Transmits the card data as it is. • Wiegand26: Encodes the card data in Wiegand26 format with an 8 bit facility code and a 16 bit id.

  • Page 38: Audio

    AXIS I8116-E Network Video Intercom Use Entry list: Turn on to use the Entry list functionality. Use connected door controller: Turn on if the device is already connected to a door controller. If someone presents a credential that doesn’t exist in Entry list, we’ll send the request to the connected door controller.

  • Page 39: Stream

    AXIS I8116-E Network Video Intercom Input type : Select the type of input, for instance, if it’s internal microphone or line. Power type : Select power type for your input. Apply changes : Apply your selection. Noise cancellation: Turn on to improve audio quality by removing background noise.

  • Page 40: Recordings

    AXIS I8116-E Network Video Intercom Recordings Ongoing recordings: Show all ongoing recordings on the device. Start a recording on the device. Choose which storage device to save to. Stop a recording on the device. Triggered recordings will end when manually stopped or when the device is shut down.

  • Page 41: Apps

    AXIS I8116-E Network Video Intercom Apps Add app: Install a new app. Find more apps: Find more apps to install. You will be taken to an overview page of Axis apps. Allow unsigned apps : Turn on to allow installation of unsigned apps.
  • Page 42 AXIS I8116-E Network Video Intercom Synchronization: Select an option for the device’s date and time synchronization. • Automatic date and time (manual NTS KE servers): Synchronize with the secure NTP key establishment servers connected to the DHCP server. – Manual NTS KE servers: Enter the IP address of one or two NTP servers. When you use two NTP servers, the device synchronizes and adapts its time based on input from both.

  • Page 43: Configuration Check

    AXIS I8116-E Network Video Intercom Configuration check Interactive device image: Click the buttons in the image to simulate real key presses. This allows you to try out configurations or troubleshoot the hardware without having physical access to the device. Latest credentials : Shows information about the credentials that were last registered.
  • Page 44 AXIS I8116-E Network Video Intercom Assign hostname automatically: Select to let the network router assign a hostname to the device automatically. Hostname: Enter the hostname manually to use as an alternative way of accessing the device. The server report and system log use the hostname. Allowed characters are A–Z, a–z, 0–9 and -.
  • Page 45 Specify all subdomains in a specific domain, for example .<domain name>.com One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services.
  • Page 46 AXIS I8116-E Network Video Intercom Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet. You need to register the device with the O3C service within 24 hours after you press the control button.

  • Page 47: Security

    – Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 48 AXIS I8116-E Network Video Intercom Certificates are used to authenticate devices on a network. The device supports two types of certificates: • Client/server certificates A client/server certificate validates the device’s identity, and can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained.
  • Page 49 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 50 AXIS I8116-E Network Video Intercom Blocking: Turn on to block brute-force attacks. A brute-force attack uses trial-and-error to guess login info or encryption keys. Blocking period: Enter the number of seconds to block a brute-force attack. Blocking conditions: Enter the number of authentication failures allowed per second before the block starts.

  • Page 51: Accounts

    AXIS I8116-E Network Video Intercom To install test software or other custom software from Axis on the device, you need a custom signed AXIS OS certificate. The certificate verifies that the software is approved by both the device owner and Axis. The software can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 52 AXIS I8116-E Network Video Intercom Add SSH account: Click to add a new SSH account. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.

  • Page 53: Events

    AXIS I8116-E Network Video Intercom Client ID: Enter the OpenID username. Outgoing Proxy: Enter the proxy address for the OpenID connection to use a proxy server. Admin claim: Enter a value for the admin role. Provider URL: Enter the web link for the API endpoint authentication. Format should be https://[insert URL]/.
  • Page 54 AXIS I8116-E Network Video Intercom Recipients You can set up your device to notify recipients about events or send files. Note If you set up your device to use FTP or SFTP, don’t change or remove the unique sequence number that’s added to the file names.
  • Page 55 AXIS I8116-E Network Video Intercom Add a recipient: Click to add a recipient. Name: Enter a name for the recipient. Type: Select from the list: • – Host: Enter the server's IP address or hostname. If you enter a hostname, make sure that a DNS server is specified under System >...
  • Page 56 ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.

  • Page 57: Mqtt

    (IoT). It was designed for simplified IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device software can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 58 AXIS I8116-E Network Video Intercom MQTT client...
  • Page 59 AXIS I8116-E Network Video Intercom Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use.
  • Page 60 AXIS I8116-E Network Video Intercom can let the broker deliver a message to other clients. This LWT message has the same form as an ordinary message and gets routed via the same mechanics. Send message: Turn on to send messages.

  • Page 61: Storage

    AXIS I8116-E Network Video Intercom Note Connect to an MQTT broker before you add MQTT overlay modifiers. Add overlay modifier: Click to add a new overlay modifier. Topic filter: Add the MQTT topic that contains the data you want to show in the overlay.
  • Page 62 IP address can change) or that you use DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.

  • Page 63: Stream Profiles

    AXIS I8116-E Network Video Intercom Important Risk of data loss and corrupted recordings. Do not remove the SD card while the device is running. Unmount the SD card before you remove it. Unmount: Click to safely remove the SD card.

  • Page 64: Onvif

    ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost and future-proof systems. When you create an ONVIF account, you automatically enable ONVIF communication. Use the account name and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com.
  • Page 65 AXIS I8116-E Network Video Intercom Add accounts: Click to add a new ONVIF account. Account: Enter a unique account name. New password: Enter a password for the account. Passwords must be 1 to 64 characters long. Only ASCII printable characters (code 32 to 126) are allowed in the password, for example, letters, numbers, punctuation, and some symbols.
  • Page 66 AXIS I8116-E Network Video Intercom Add media profile: Click to add a new ONVIF media profile. Profile name: Add a name for the media profile. Video source: Select the video source for your configuration. • Select configuration: Select a user-defined configuration from the list. The configurations in the drop-down list correspond to the device's video channels, including multiviews, view areas and virtual channels.

  • Page 67: Detectors

    AXIS I8116-E Network Video Intercom Detectors Camera tampering The camera tampering detector generates an alarm when the scene changes, for example, when the lens is covered, sprayed or severely put out of focus, and the time in Trigger delay has passed. The tampering detector only activates when the camera has not moved for at least 10 seconds.

  • Page 68: Logs

    AXIS I8116-E Network Video Intercom Port Name: Edit the text to rename the port. Usage: The default option for the relay port is Door. For devices with indicator icons, turns green when the state changes and the door is unlocked. If you use the relay for something other than a door and don’t want the icon to light up when the state changes, you can select one of the other options for the port.

  • Page 69: Plain Config

    Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

  • Page 70: Maintenance

    Note All Axis device software is digitally signed to ensure that you only install verified software on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Axis Edge Vault” at axis.com.

  • Page 71: Troubleshoot

    AXIS I8116-E Network Video Intercom Troubleshoot Reset PTR : Reset PTR if for some reason the Pan, Tilt, or Roll settings aren’t working as expected. The PTR motors are always calibrated in a new camera. But calibration can be lost, for example, if the camera loses power or if the motors are moved by hand.

  • Page 72: Learn More

    (DTMF) signaling. Example: When you press the call button on an Axis intercom, a call is initiated to one or more predefined recipients. When a recipient replies, a call is established. The voice and video is transferred through VoIP technologies.

  • Page 73: Private Branch Exchange (Pbx)

    3 P P B B X X sip.company.com 4 sip:office@company.com When you press the call button on an Axis intercom, the call is forwarded through one or more PBXs to a SIP address either on the local IP network or over the internet.

  • Page 74: Nat Traversal

    AXIS I8116-E Network Video Intercom NAT traversal Use NAT (Network Address Translation) traversal when the Axis device is located on an private network (LAN) and you want to access it from outside of that network. Note The router must support NAT traversal and UPnP®.

  • Page 75: Applications

    You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.

  • Page 76: Axis Edge Vault

    ID certificate. This works like a passport to prove the origin of the device. The device ID is securely and permanently stored in the secure keystore as a certificate signed by Axis root certificate. The device ID can be leveraged by the customer’s IT infrastructure for automated secure device onboarding and secure device...

  • Page 77: Specifications

    AXIS I8116-E Network Video Intercom Specifications Product overview 1 Gasket (2x) 2 Screw (TR20) 3 Microphone (2x) 4 Camera 5 Speaker 6 Call button 7 Network connector (PoE) 8 SD card slot 9 Status LED 10 Tamper button 11 Control button...

  • Page 78: Buttons

    AXIS I8116-E Network Video Intercom Buttons Control button The control button is used for: • Resetting the product to factory default settings. See . • Connecting to a one-click cloud connection (O3C) service over the internet. To connect, press and release the button, then wait for the status LED to flash green three times.
  • Page 79 AXIS I8116-E Network Video Intercom Relay: NO/NC Normally open/normally closed. For connecting relay Max current 700 mA, devices. The two relay pins are galvanically separated max voltage 30 V DC from the rest of the circuitry. Relay: CO Common I/O connector One option is to use the connector as an I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm notifications.

  • Page 80: Connect Equipment

    AXIS I8116-E Network Video Intercom Connect equipment Axis reader Relay powered by PoE (12V) To check relay state, go to System > Accessories and find the relay port. Set Normal state to: – for a fail-secure lock. – for a fail-safe lock.

  • Page 81: 12V Fail-Secure Lock Powered By Poe From Intercom

    AXIS I8116-E Network Video Intercom To check relay state, go to System > Accessories and find the relay port. Set Normal state to: – for a fail-secure lock. – for a fail-safe lock. 12V Fail-secure lock powered by PoE from intercom To check relay state, go to System >...

  • Page 82: Troubleshooting

    LTS tracks provide a fixed platform with periodic releases focused mainly on bug fixes and security updates. Using AXIS OS from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 83: Technical Issues, Clues, And Solutions

    AXIS I8116-E Network Video Intercom Note When you upgrade the device with the latest AXIS OS version in the active track, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release before you upgrade. To find the latest AXIS OS version and the release notes, go to axis.com/ support/device-software.

  • Page 84: Performance Considerations

    AXIS Camera Station Edge: free of charge, ideal for small systems with basic surveillance needs. • AXIS Camera Station 5: 30-day trial version free of charge, ideal for small to mid-size systems. • AXIS Camera Station Pro: 90-day trial version free of charge, ideal for small to mid-size systems.

  • Page 85: Contact Support

    • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support If you need more help, go to axis.com/support.
  • Page 86 T10183848 2025-04 (M10.2) © 2023 – 2025 Axis Communications AB...

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