Cancel Transfer; Transfer To Voice Mail; Forward All Calls - Cisco 7975G - Unified IP Phone VoIP User Manual

Cancel Transfer

1. To cancel your consult call-transfer attempt:
Press the EndCall soft key.
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2. To reconnect to the original caller:
Press the Resume soft key.
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Transfer to Voice Mail

To transfer a call to the recipient's voice mail, follow these step:
1. Press TrnsfVM.
2. Enter the recipient's extension number and press TrnsfVM again.

Forward All Calls

To forward all incoming calls to another number, perform the following steps:
1. Press the CFwdALL soft key. You will hear a confirmation beep.
2. Dial the number to which you want to forward all your calls. Dial the number exactly as you would if you were placing a
call to that number. Remember to include locally required prefix numbers.
The phone display is updated to show that calls are to be forwarded.
3. Press the pound key (#) or the EndCall soft key.
Note To forward calls to voice mail, manually enter the voice-mail number, or use the soft key and button sequence of
CFwdALL soft key plus the Messages button, followed by the EndCall soft key.
To forward calls to a speed-dial number, use the soft key and button sequence of the CFwdALL soft key plus a speed-dial
button, followed by the EndCall soft key.
To cancel call forwarding, use one of the following methods:
• Press the CFwdALL soft key.
Pick Up Calls
To pick up a call that is on hold or a call that is ringing at another extension:
1. Press the PickUp soft key.
2. Dial the extension number of the Cisco Unified IP phone that you want to pick up. Control of the call is transferred to your
phone.
To selectively pick up a call ringing at a number that belongs to a pickup group:
• Press the GPickUp soft key. If only one pickup group is defined in the entire Cisco Unified Communications Manager
Express system, control of the call is transferred to your phone.
• If the ringing telephone and your phone are in the same pickup group, press the asterisk (*) to transfer control of the call
to your phone.
• If the ringing telephone and your phone are in different pickup groups, dial the pickup group number where the phone is
ringing to transfer control of the call to your phone.
• Press the Other PickUp or OPickUp soft key, if you want to pickup the call with the highest priority. This connects you to
the call in the pickup group with the highest priority.
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