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Xtool IP500-DJC User Manual

Smart diagnostic system
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IP500-DJC (Dodge Jeep Chrysler)
Smart Diagnostic System
USER MANUAL
Xtoolonline
Update: 04/12/2024

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  • Page 1 IP500-DJC (Dodge Jeep Chrysler) Smart Diagnostic System USER MANUAL Xtoolonline Update: 04/12/2024...
  • Page 2 XTOOL will not be responsible for any direct, special, incidental, or indirect damages, including economic losses such as lost profits. XTOOL® also reserves the right to make changes at any time without prior notice. IMPORTANT: Before you start using or maintaining this unit, make sure to read this manual...
  • Page 3 Product Support Information Technical Assistance Website: https://www.xtoolonline.com Mail: support@xtoolonline.com ADD: Room 601, Block A, Zaoan Bussiness Building, Shigu Road, Xili Residential District, Nanshan District, Shenzhen Corporate & Business: business@xtoolonline.com, sales@xtoolonline.com Manuals / Technical Documentation This manual is periodically revised to ensure the latest information is included. Product Training Videos Diagnostic Tool specific training videos are available on our website.
  • Page 4 ● Knowledge and Skill: The automotive technician must be knowledgeable about the system being tested. Familiarize yourself with proper service methods and test procedures. ● Acceptable Testing Practices: Perform tests in a manner that ensures your safety, the safety of others, and prevents damage to the device and the vehicle. Specific Responsibilities: ●...
  • Page 5 Safety Instructions The safety messages provided here address situations that XTOOL is aware of. XTOOL cannot anticipate, evaluate, or provide advice on all potential hazards. You must be certain that any condition or service procedure encountered does not jeopardize your personal safety.
  • Page 6 No Driving While Testing: Do not drive the vehicle and operate the test equipment simultaneously to avoid distractions that may cause an accident. Service Manual Reference: Refer to the service manual for the vehicle being serviced and adhere to all diagnostic procedures and precautions. Failure to do so may result in personal injury or damage to the test equipment.
  • Page 7 Content 1. Introduction ................1 1.1 Data and Power Connections ......................... 1 1.2 Batter Pack and Stand ............................ 2 1.3 Main Ports of The Tablet ..........................2 1.4 Power Sources ..............................3 1.5 Internal Battery Pack ............................3 1.6 AC Power Supply .............................3 1.7 12-Volt Vehicle Power ............................
  • Page 8 4.10.1 Read Codes ............................20 4.10.2 Clear Codes ............................20 4.10.3 DTC Erased While Fault Remains ....................21 4.10.4 DTC Erased and Fault Fixed- History Code ..................21 4.10.5 DTC Erased and Fault Fixed- History Cleared ..................21 4.10.6 PID Data ............................21 4.10.7 Freeze Frame ........................... 24 4.10.8 To Exit the Diagnostic Program .......................
  • Page 9 7. More ................... 56 7.1 My Account ..............................56 7.2 Diagnostic Report ............................57 7.3 Settings ................................. 57 7.3.1 Language ............................58 7.3.2 Unit ..............................58 7.3.3 Wi-Fi Connection ..........................59 7.3.4 Display & Brightness ..........................59 7.3.5 Storage ...............................60 7.3.6 Date & Time ............................60 7.3.7 About ..............................
  • Page 10 1. Introduction The XTOOL IP500-DJC is a powerful diagnostic tool designed specifically for Dodge, Jeep, and Chrysler vehicles, offering full-system diagnostics for components like the engine, transmission, ABS, airbag, and HVAC. It features a comprehensive suite of OBD2 diagnostics, allowing users to retrieve and clear trouble codes, monitor live data, access freeze frame information, and perform essential tests.
  • Page 11 1.2 Batter Pack and Stand 1.3 Main Ports of The Tablet 5-inch Touch Screen ❶ Power Button ❷ VGA15PIN-Port ❸ Type-C Port ❹ Memory card slot ❺...
  • Page 12 1.4 Power Sources The XTOOL D5S Diagnostic Tool can receive power from the following three meth- ods: ● Internal Battery Pack ● AC Power Supply ● 12-Volt vehicle power 1.5 Internal Battery Pack The IP500-DJC Diagnostic Tool can be powered from the internal rechargeable battery pack.
  • Page 13 Built-In Speaker Speaker 0.4KG Weight(Including Battery) 0.84KG Gross Weight -4°F ~ 140°F (-20°C ~ 60°C) Operating Temp Range(Ambient) -40~158°F (-40~70°C) Storage Temp(Ambient) <90% Operating Humidity 1.9 What's In The Box Name IP500-DJC VAG to OBD-II-16 Main Cable Quick Guide Packing List...
  • Page 14 2.1 Turning On To turn on the XTOOL IP500-DJC Diagnostic Tool, press and hold the power button located on the top right of the device for approximately five seconds. The tool will automatically power on if the internal battery pack has sufficient charge or if it is connected to an AC power supply.
  • Page 15 during communication could potentially cause issues with the ECM (Engine Control Module) on certain vehicles. It's crucial never to disconnect the DBD-15 main cable while the Diagnostic Tool is actively communicating with the vehicle ECM. 2.3 Emergency Shutdown During normal operation turn the Diagnostic Tool off using the Turning Off procedure above.
  • Page 16 3.3 Screen Icons 3.3.1 Auto Scan The Diagnostic Tool automatically detects and decodes the VIN (Vehicle Identification Number), then proceeds to scan comprehensively through all available vehicle electronic control modules for diagnostics. This process ensures thorough assessment and identification of potential issues across the vehicle's systems. 3.3.2 Diagnostic Clicking the "Diagnostic"...
  • Page 17 3.3.6 More This section allows you to perform several tasks:  Set up the user account and workshop profile, if applicable.  Access firmware information.  You can view the diagnostic report here.  Change the language  Modify the measurement units during the diagnostic process. ...
  • Page 18 /support/vehicle-coverage (for reference only, subject to confirmation from tech support: support@xtoolonline.com). 4.2 Software Program Version This Diagnostic Tool displays the current software program version at the bottom of each vehicle manufacturer's screen. For instance, the current installed BUICK software program is V14.00, as depicted in the picture below: 4.3 Vehicle Voltage Display The area circled in red in the image shows the real-time voltage of the vehicle's battery, allowing you to monitor the battery voltage while using the device.
  • Page 19 4.4 Actuation Test Actuation test, also known as bidirectional control, is a generic term used to describe sending and receiving information between one device and another. The scan tool can request information or command a module to perform specific tests or functions. Some manufacturers refer to the bidirectional controls as function tests, actuation tests, inspection tests, system tests.
  • Page 20 Go to Settings> Turn on cellular network> Personal Hotspot> Switch on 'Allow Others to Join' and 'Maximize Compatibility' to set up your phone’s hotspot. Then, connect the Diagnostic Tool to the hotspot by following the steps mentioned earlier. ● For Android users Go to Settings>...
  • Page 21 NOTE: If you are unable to register the Diagnostic Tool or you can't see the activation screen, contact our support team via support@xtoolonline.com. 4.7.1 Verification Code Step 1: If you forget your password, enter More menu, click "Profile-Account-Modify password". Step 2: Make sure your network is stable. Then click "Send" button, and we will send a four-digit verification code to your registered email.
  • Page 22 Step 3: Enter the four-digit code in the "Verification code" field, and then click "Next." If you don't see the verification code in your inbox, please check your spam folder. Step 4: Enter the new password you want to set. You need to enter it twice; the second entry is to confirm that the first entry is correct.
  • Page 23 If the success message does not appear, please try again in a stable network environment. 4.7.2 Delete Activation Information If you want to clear the currently logged-in information, here are the reference steps. Enter "More" menu, click "Profile-Account-Exit current account", and click OK. Return to the initial registration page.
  • Page 24 4.8 Vehicle Connection ⚫ OB15 to OBD2-16 Main Cable ❶ VGA Port-connect to tablet ❷ OBD2-16 Connector- connect to vehicle’s OBD port ⚫ Vehicle Connection The scan tool must be connected to the vehicle's OBD-II port to allow the tablet to establish communication with the vehicle.
  • Page 25 The connection method is shown in the figure below: ❷ ❶ ❸ ❶ Vehicle ❷ OB15 to OBD2-16 Main Cable ❸ Tablet NOTE: If the OBD port of your vehicle is located on the chassis or in a hard-to-reach area, you can contact us to purchase an OBD extension cable for easier operation.
  • Page 26 ⚫ Region ⚫ Manufacturer and Model ⚫ Other specific criteria as required by the Diagnostic Tool 4.9.1 Auto Scan 4.9.1.1 Auto Identification Click the "Auto Scan"> "Auto Identification" icon on the diagnostic screen, and the Diagnostic Tool will automatically scan and decode the vehicle's VIN for identification.
  • Page 27 Auto Identification functionality may not be compatible with all vehicles. If Auto Identification fails, it is advisable to try alternative options. 4.9.1.2 Manual Input When the automatic scan cannot identify the vehicle, it is recommended to manually input the VIN to recognize the vehicle. There are four reasons why it cannot be scanned automatically.
  • Page 28 NOTE: In cases where vehicle VIN numbers cannot be decoded, if both Auto Identification and Manual Input failed, it is recommended to try using Manual Selection instead. 4.9.2.1 Automatic Detection Click "Diagnostic"> Select region where the vehicle brand is originated, for example "Americas">...
  • Page 29 4.10 Diagnostics Once the vehicle is correctly identified, the Diagnostic Tool will be able to scan and access the vehicle's electronic control systems to retrieve diagnostic trouble codes (DTCs), PID data (Parameter IDs), freeze frame data, and ECU information. 4.10.1 Read Codes When viewing the diagnostic trouble code (DTC) records retrieved from the vehicle's electronic control module, selecting them may open a sub-menu with viewing options.
  • Page 30 When the erase command is sent through the diagnostic program, the vehicle's electronic control module (ECM) will verify whether the issue has been resolved over multiple drive cycles. Some faults are immediately detected by the ECU when the ignition key is in the ''run'' position, even without the engine running. However, other faults may require very specific test conditions to be met, such as engine coolant temperature within a specific range, vehicle speed maintained for a certain duration, throttle position within a defined range, etc.
  • Page 31 individual PID data in graphing, analog dashboard, view custom PID data up to 4 sensors in a list, individual graphing and merged graphing. 4.10.6.1 View Waveform Chart Click the circled area in the diagram to view the waveform chart for each data stream.
  • Page 32 4.10.6.2 Select Live Data After selecting the data streams you want to view, click "Custom" to display only the selected data streams, without interference from other data streams. NOTE: You can select up to four data streams at a time.
  • Page 33 4.10.6.3 4-IN-1 Live Data Select the data streams you want to view, click "Custom-Combine," and you will get a combined 4-in-1 graphical data stream. 4.10.7 Freeze Frame When a fault code is triggered, the vehicle's ECU saves related data from that moment to generate a freeze frame.
  • Page 34 4.10.8 To Exit the Diagnostic Program Exiting all diagnostic programs and returning to the main diagnostic screen will end the diagnosis. 4.10.9 Exiting Diagnostics Diagnostics remain active as long as there is an active communication link with the vehicle. To exit tests and turn off the Diagnostic Tool, you must first interrupt this communication link.
  • Page 35 Go to "Diagnostic Report" in the More menu to view all generated diagnostic reports. Click on the report you want to review based on its date and time, or share it via email by clicking "Share by E-mail". 4.12 Diagnostic Speed The Diagnostic Tool provides fast scanning and diagnostics for all vehicle modules.
  • Page 36 5.OBD-II This chapter describes the concept, protocols, test functions, and basic operation of the OBD-II/EOBD function. This option provides a quick way to check DTCs, identify the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform other emissions-related services.
  • Page 37 IMPORTANT: Generic OBD-II data are not included in the engine system diagnostic data. 5.1 OBD-II Protocols Global OBD uses 5 communication protocols: • SAE J1850PWM • SAEJ1850VPW • ISO 9141-2 • ISO 14230-4 • ISO 15765-4 5.2 Help Describes DLC location position, DTC library, Abbreviations and OBD background information like OBD-II modes and etc.
  • Page 38 Mode $04 – Clear Trouble Code Mode $05 – O2S Monitoring Test Mode $06 – On-Board Monitor Test Mode $07 – Read Trouble Code Mode $08 – Component Test Mode $09 – Read ECU Information Mode $0A – Read Trouble Code 5.4 Connecting the Main Cable The main cable must be connected to both the Diagnostic Tool and the vehicle's OBD-II port for OBD-II testing.
  • Page 39 OBD-II codes are prioritized based on their emission severity, with higher priority codes taking precedence. This prioritization affects whether the Malfunction Indicator Lamp (MIL) illuminates and how the code erase procedure is managed. Different vehicle manufacturers implement these priorities in various ways, leading to differences in how codes are ranked and addressed across different makes and models.
  • Page 40 This option displays a record of any "Permanent" codes. A permanent status DTC is one that was severe enough to illuminate the MIL at some point, but the MIL may not be on at the present time. Whether the MIL was switched off by clearing codes or because the setting conditions did not repeat after a specified number of drive cycles, a record of the DTC is retained by the ECM.
  • Page 41 5.5.1.5 Definition of Fault Code 5.5.1.5.1 First DTC Character The first DTC character is always a letter. There are four types of codes: ● P codes, "P" indicates a problem with the powertrain. It includes the engine, transmission, drivetrain, and fuel system. ●...
  • Page 42 4, Auxiliary emission controls 5, Vehicle speed control, idle control systems, and auxiliary inputs 6, Computer output circuit 7-8, Transmission 5.5.1.5.4 Fourth and Fifth DTC Character The fourth and fifth DTC codes are two-digit numbers from 0 to 99, known as the "Specific Fault Index."...
  • Page 43 5.5.4.2 Select Live Data After selecting the data streams you want to view, click "Show Selected" to display only the selected data streams, without interference from other data streams.
  • Page 44 NOTE You can select up to four data streams at a time. 5.5.4.3 4-IN-1 Live Data Select the data streams you want to view, click "Curve Combinatior," and you will get a combined four-in-one graphical data stream.
  • Page 45 5.5.5 Read Freeze Frame(Mode $02) Freeze frame data provides a snapshot of critical parameter values at the moment a diagnostic trouble code (DTC) is set. This function allows you to display freeze frame data for any stored emission-related DTC. Typically, the stored freeze frame data corresponds to the last DTC that occurred.
  • Page 46 5.5.6.2 This Driving Cycle Displays the status of monitors since the beginning of the current driving cycle. 5.5.7 O2S Monitoring Test(Mode $05) This option opens a menu of tests designed to check the integrity of the oxygen sensors (O2S). Selecting a test displays all pertinent O2S parameters specific to that test.
  • Page 47 5.5.8 On-Board Monitor Test (Mode $06) This function allows you to view the results of On-Board Monitor tests. The tests are useful after servicing or after erasing a vehicle’s control module memory. The data provided pertains to specific systems and components that the onboard diagnostic system continuously monitors, such as misfire counters, as well as those it monitors intermittently.
  • Page 48 5.5.9 Component Test(Mode $08) This function enables bidirectional control (to limited extend) of the ECM. The purpose of this function is to allow the Diagnostic Tool to control the operation of an onboard system, test, or component, such as EVAP leakage test or other test. This function is useful in determining whether the ECM responds to a command well.
  • Page 49 actions, the screen prompts will guide you through the complete process for various special functions. 6.1 Maintenance Light Reset The Diagnostic Tool can be used to reset the engine oil life system, which calculates the optimum oil life change interval based on the vehicle's driving conditions and climate.
  • Page 50 Step 2: Select the appropriate identification method. Step 3: Enter automatic setting menu.
  • Page 51 Step 4: Confirm the [New value] you just entered, and then click "OK" at the bottom right to complete the procedure. Step 5: Message of "Write successfully" displays when Oil Reset function has been successfully performed.
  • Page 52 6.2 EPB 1. If the brake pad wears the brake pad sense line, the brake pad sense line will send a signal to the onboard computer asking for replacing the brake pad. After replacing the brake pad, you must reset the brake pad to clear the trouble code. Otherwise, vehicle will continue to falsely notify the driver that the brake pads are in need of replacement.
  • Page 53 Step 2: Ensure your vehicle type. Step 3: Enter the maintenance mode menu and release the handbrake.
  • Page 54 Step 4: Wait until the message of "Successful operation" pops up. And press "OK" to exit the menu. 6.3 SAS Steering Angle Sensors (SAS) System Calibration permanently stores the current steering wheel position as the straight-ahead position in the SAS EEPROM. Therefore, the front wheels and the steering wheel must be set exactly to the straight-ahead position before calibration.
  • Page 55 Step 1: Enter the SAS menu and choose the vehicle model according to the vehicle being tested. Step 2: Ensure you vehicle type. Step 3: Follow the instructions displayed and press "OK" after completing the instructions shown.
  • Page 56 Message of "Function execution is completed" displayed when SAS reset function has been successfully completed. 6.4 BMS Reset The Battery Management System (BMS) allows the Diagnostic Tool to evaluate the battery charge state, monitor the close-circuit current, register the battery replacement and activate the rest state of the vehicle.
  • Page 57 The operation guidelines of the BMS Reset function are shown as below: Step 1: Enter the BMS Reset menu and choose relevant models according to the vehicle being tested. Step 2: Enter the battery adjustment menu. Step 3: Click the "Battery Matching" icon.
  • Page 58 6.5 Injector Coding This function can write the identification code of the fuel injector into the ECU so that the ECU can recognize the new injector. After the ECU or injector is replaced, the injector code of each cylinder must be confirmed or re-coded so that the cylinder can better identify injectors to accurately control fuel injection.
  • Page 59 Injector coding Step 2: Click "injector matching" icon. Step 3: Select the option that matches your vehicle.
  • Page 60 Wait until the message "Write successfully" pops up means that you have done. 6.6 DPF/GPF The Diesel Particle Filter (DPF) function manages DPF regeneration, DPF component replacement teach-in, and DPF teach-in after replacing the ECM. The ECM monitors driving style and selects a suitable time to employ regeneration. Vehicles driven a lot at idling speed and low load will attempt to regenerate earlier than vehicles driven more with higher load and speed.
  • Page 61 DPF regeneration may be performed in the following cases: The exhaust back pressure sensor is replaced. ● The PM trap is removed or replaced. ● The fuel additive nozzle is removed or replaced. ● The catalytic oxidizer is removed or replaced. ●...
  • Page 62 Follow the instructions on the device screen until you see a confirmation of ''successful operation.'' 6.7 Disable Transport Mode During shipment from the factory, a vehicle is put in a partially activate state called Transport Mode to reduce the drain on the battery. And when it arrives at the dealership, this function is applied to deactivate or disable the Transport Mode.
  • Page 63 ABS Bleeding Follow the prompt steps and complete the function. Caution The ABS pump screw needs to be unscrewed. ● Brake fluid will be under pressure during this process. Secure the bleed hose and ● open bleeder screws slowly. Some vehicles do not support automatic bleeding, but manually bleeding. ●...
  • Page 64 6.11 Gearbox Matching This function can complete the self-learning of the gearbox and improve the shift quality, when the gearbox is disassembled or repaired which may cause shifting delay or impact. 6.12 Headlight Adjustment Also called Headlight Matching or AFS Reset. This function can initialize the adaptive headlight system.
  • Page 65 7. More This chapter covers the settings for the diagnostic software or tablet, including the tablet's language, units used in the diagnostic program, USB port mode configuration, and more. 7.1 My Account Go to "More"> "Profile"> "Account" to check your email address and change your password.
  • Page 66 7.2 Diagnostic Report Here you can view all historical diagnostic reports, you can select the report you want to view based on the date of each report. 7.3 Settings It covers the settings for the diagnostic software or tablet, including the tablet's language, units used in the diagnostic program, and more.
  • Page 67 7.3.1 Language This function allows you to modify the language you need, so you won't have any language problems during use. Here are the detailed steps: (1) Contact Your Dealer: Provide your tablet's Serial Number (S/N) to your dealer and specify the desired language. (2) Factory Data Reset: More>...
  • Page 68 Metric Units: Centimeters, kilometers, grams, kilo,℃,litres, pa, kpa Imperial Units: Inch, foot, yard, oz, lb, ℉,PSI, mile, galon US Units: Inch, foot, yard, oz, lb, ℉, PSI, mil, mile 7.3.3 Wi-Fi Connection Here you can change the available Wi-Fi to ensure network speed. 7.3.4 Display &...
  • Page 69 7.3.5 Storage Here you can check the storage space status of your device and clear cache. 7.3.6 Date & Time Here you can select the time zone and choose 12-hour or 24-hour format.
  • Page 70 7.3.7 About Here, you can view the device name, serial number, firmware version, device version, and restore the device to factory settings.
  • Page 71 8. Software Updates This chapter details how the software subscription operates and outlines basic procedures for software updates. Software updates can be performed while connected to a Wi-Fi network or using a mobile phone's hotspot. Using a mobile phone's hotspot is recommended in case of network provider restrictions or when home Wi-Fi is unavailable.
  • Page 72 Delete Software Program: When the diagnostic tablet has taken up too much memory and become slow, the solution is to delete the software programs you rarely use to free up some space. How to delete diagnostic software program: To delete rarely used diagnostic software program, enter Diagnostic menu and click on any diagnostic software package for five seconds.
  • Page 73 9.2 Data Logging For software-related issues such as vehicle communication problems or function failures, data logging often provides crucial information for successful technical support sessions. To ensure we can assist you effectively, please ensure your Diagnostic Tool remains connected to Wi-Fi for at least 15 minutes. Additionally, provide the Serial Number (S/N).
  • Page 74 10. Compliance Information 10.1 FCC Compliance / FCC ID: 2AW3IF510 This device complies with Part 15 of the FCC rules and Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2.
  • Page 75 ● Increase the separation between the equipment and the receiver. ● Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for assistance. 10.2 UKCA (UK Conformity Assessed) is a compliance mark introduced by the UK after Brexit, intended to replace the previous CE mark.
  • Page 76 Limited Two-Year Warranty Shenzhen XTOOL tech Intelligent Co., LTD.(the Company) warrants to the original retail purchaser of this XTOOL device that should this product or any part thereof during normal usage and under normal conditions be proven defective in material or...
  • Page 77 5. Defects in appearance, cosmetic, decorative, or structural items such as framing and non-operating parts; 6. Products damaged from external causes such as fire, dirt, sand, battery leakage, blown fuse, theft, or improper usage of any electrical source. 12. Appendix 12.1 Navigation Path Quick Check Misfire Counters: Auto Identification>...
  • Page 78 4. If neither of the above methods successfully charges the device, please contact our technical support: support@xtoolonline.com and send a video showing the charging issue. Q5: Can scanner tune up car? A: Sorry, IP500-DJC Diagnostic Tool does not have the capability to tune up car.
  • Page 79 Q6: It was frozen until the battery went flat even I tried the reset button and the power button. A: Please make sure you have updated the App to the latest version(To update the App to the latest, go to More> Setting> About> Version> APP Version to check the latest App version and update to the latest.).
  • Page 80 ● Diagnosis> America/Europe/Asia> Vehicle Selection> Manually Selection. Q10: My diagnostic tool cannot connect to Wi-Fi. A: If it shows "times out", please check your router and make sure that your router selected WPA2, not WPA3(maximum compatibility), and that it has not blocked the outgoing network traffic to non-US regions like China.
  • Page 81 Peugeot, scan tools need to be connected to the Internet, because it is required by the manufacturer. It will require internet connection when you are doing some advanced features like ECU Programming. Q14: Does your tools can support all the functions on all vehicles? A: All our tools are comprehensive diagnostic tools that can work on many vehicle brands, but it cannot do all the functions on all vehicles, just like any other scan tools in the market, even the factory scanner can only do functions on their own brand.
  • Page 82 Instagram: https://www.instagram.com/xtoolonline/ Tiktok: https://www.tiktok.com/@xtoolonlineus YouTube: https://www.youtube.com/@xtoolonline Invent with us, test products before they hit market, help us make better products for everyone: E-mail: inventers@xtool.com Create social media content, post online and help our community: E-mail: marketing@xtoolonline.com...