Check drivers (Linux)
Use the following procedure to check that both drivers are present:
1.
usb_storage driver
• At the command prompt type:
lsmod | grep usb_storage
• The output of this command should contain a line similar to:
usb_storage 61193 0
• If this line is not present, type:
modprobe usb_storage
at the command line to load the usb-storage driver.
2.
st tape driver
• At the command prompt type:
lsmod | grep st
• The output of this command should contain a line similar to:
st 35933 0
• If this line is not present, type:
modprobe st
at the command line to load the st driver.
Frequently asked questions about USB drivers
I installed my HP USB tape drive then powered on my server. Windows didn't run the Found New
Hardware wizard and the drive appears to work OK. Is there anything I need to do to make my drive
function optimally?
It is likely that Windows installed a driver for the tape drive using Windows Update when the system
booted up. It will not have installed the hp_usbstor driver, which is recommended, and may be running
an out-of-date hpdat driver.
Run the installer from the StorageWorks CD in order install the hp_usbstor driver and, if necessary,
update the hpdat driver.
I plugged in the HP USB tape drive with my server powered on and installed drivers from the StorageWorks
CD when prompted by the "Found New Hardware" Wizard. Do I need to do anything else?
Run the driver installer from the StorageWorks CD in order to install the hp_usbstor driver.
How can I check that my drive is installed correctly?
See
"Verifying USB installation for optimum
Problems with cartridges
If you experience any problems using HP branded cartridges, check:
•
The cartridge case is intact and that it contains no splits, cracks or damage.
•
The cartridge has been stored at the correct temperature and humidity. This prevents
condensation. See the insert included with the tape cartridge for storage conditions.
•
The write-protect switch is fully operational. It should move from side to side with a positive click.
54
Troubleshooting
performance" on page 52.
Need help?
Do you have a question about the USB DAT-40ES and is the answer not in the manual?