D-Link DSL-2320B - 24 Mbps DSL Modem User Manual page 57

Section 11 - Troubleshooting
• Configure your Internet settings:
• Go to Start > Settings > Control Panel. Double-click the Internet Options Icon. From the Security tab,
click the button to restore the settings to their defaults.
• Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings
button. Make sure nothing is checked. Click OK.
• Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three
times.
• Close your web browser (if open) and open it.
• Access the web management. Open your web browser and enter the IP address of your D-Link modem in the address
bar. This should open the login page for your the web management.
• If you still cannot access the configuration, unplug the power to the modem for 10 seconds and plug back in. Wait
about 30 seconds and try accessing the configuration. If you have multiple computers, try connecting using a different
computer.
2. What can I do if I forgot my password?
If you forgot your password, you must reset your modem. Unfortunately this process will change all your settings back
to the factory defaults.
To reset the modem, locate the reset button (hole) on the rear panel of the unit. With the modem powered on, use a
paperclip to hold the button down for 10 seconds. Release the button and the modem will go through its reboot process.
Wait about 30 seconds to access the modem. For information about logging into the modem see page 16.
D-Link DSL-30B ADSL+ Ethernet/USB Modem User Manual 57