Palm 700wx - Treo Smartphone 60 MB User Manual page 229

Another way to do a soft reset is to unplug
TIP
your smartphone from a power source (if
connected) and then remove the battery and
reinsert it.
If the phone or Bluetooth
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DID YOU KNOW
signals were on before a reset, these signals
automatically turn on after the reset.
Performing a hard reset
A hard reset erases all personal
information, such as appointments,
contacts, and tasks, as well as programs
you have added, such as third-party
software on your smartphone. Never do a
hard reset without first trying a soft reset.
You can restore previously synchronized
information the next time you sync.
Synchronize to restore your
IMPORTANT
Outlook information, such as Outlook
email, Calendar, Contacts, Notes, and
Tasks. You can use a backup and restore
solution (make sure it's an application that's
approved by Palm) to restore
configurations and preferences such as
speed-dials, SMS entries, call log
information, and personal settings.
Some third-party applications do not
TIP
create a backup on your computer when you
synchronize. If you do a hard reset, you may
lose info in these applications and you need to
reinstall the application on your smartphone
after the hard reset. Please contact the
developer to find out if your info is backed up
during synchronization.
When you synchronize after a
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DID YOU KNOW
hard reset, the source folder in My
Documents changes from Treo My
Documents to WM_<device name>.
A hard reset can tell you whether a
problem stems from your smartphone or
from an application installed on it. If you do
not experience the problem after you
perform a hard reset, the problem may be
related to software you installed. See
Third-party applications for suggestions on
diagnosing third-party software issues.
1 Use one hand to press the battery
door release and use the other hand to
slide the battery door downward to
remove it from your smartphone.
2 If the screen is off, press Power/End
to wake up the screen.
R E S E T T I N G Y O U R S M A R T P H O N E
C O M M O N Q U E S T I O N S
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