Safety Warnings • Before use, please read the user manual and safety warnings carefully, and make sure you understand and accept all the safety instructions. The user will be responsible for any loss or damage caused by improper use. • Failure to use correct charger can result in fire and explosion, resulting in property damage, injury, and death. •...
• Prolonged exposure to UV rays, rain, and the elements may damage the enclosure materials. Store indoors when not in use. MODIFICATIONS Do not attempt to disassemble, modify, repair, or replace the product or any components of the unit without instruction from the Jetson Care Team. This will void any warranty, and can lead to malfunctions which may cause injury.
Your new Jetson product is warranted against defects in materials and workmanship as indicated on ridejetson.com/ warranty for a period of time from the date of original retail purchase when used in accordance with Jetson's user manuals (refer to ridejetson.com/support). Under this warranty, you will be able to direct your claims to Jetson even in situations where you purchased the Jetson Product from one of our authorized retailers.
1. About Your Product Product Overview 1. HANDLEBAR* (DETAILS PAGE 10) 12. REAR LIGHT WITH TURN SIGNALS 2. STEM 13. REAR SUSPENSION 3. HEADLIGHT* 14. PEDAL (X2; LEFT AND RIGHT) 4. FRONT FORK 15. CRANKSET 5. DISC BRAKE (X2; FRONT AND REAR) 16.
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NOTE: IMAGES MAY NOT REFLECT EXACT APPEARANCE OF ACTUAL PRODUCT.
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1. HANDLEBAR CLAMP 6. HORN BUTTON 11. REFLECTOR 2. LEFT HANDBRAKE (FRONT WHEEL) 7. UP BUTTON 12. GEAR SHIFTER 3. RIGHT HANDBRAKE (REAR WHEEL) 8. POWER/MODE BUTTON A. UPSHIFT LEVER 4. LIGHTING BUTTON 9. DOWN BUTTON B. DOWNSHIFT BUTTON 5. TURN SIGNAL SWITCH 10.
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TOOLS INCLUDED FOR ASSEMBLY, TIGHTENING, AND MAINTENANCE: MULTITOOL TIP IDENTIFICATION: 1. 6MM ALLEN KEY 9. FLAT-HEAD SCREWDRIVER 2. 5MM ALLEN KEY 10. 10MM SOCKET 3. 4MM ALLEN KEY 11. 9MM SOCKET 4. 3MM ALLEN KEY 12. 8MM SOCKET 5. 2.5MM ALLEN KEY 13.
Rider Suitability inches FOR SAFE AND COMFORTABLE RIDING, THERE SHOULD BE A CLEARANCE OF AT LEAST 1 - 3 INCHES BETWEEN THE CROTCH AND THE TOP TUBE OF THE BICYCLE FRAME WHEN THE RIDER STRADDLES THE BICYCLE WITH BOTH FEET FLAT ON THE GROUND.
Online Resources Scan for our most updated Otto onboarding materials and support resources. Find this user manual online at TK Find our collection of user manuals at https://ridejetson.com/pages/product-manuals...
2. Getting Started Starting Notes · KICK OFF YOUR ADVENTURE RIGHT: PRIOR TO USE OF THIS PRODUCT, CAREFULLY READ THE ENTIRE USER MANUAL, INCLUDING SAFETY WARNINGS. MAKE SURE YOU UNDERSTAND, ACCEPT, AND ADHERE TO ALL: • MANUFACTURER’S RECOMMENDATIONS. • SAFETY INSTRUCTIONS AND WARNINGS. •...
Attaching the Handlebar YOU WILL NEED THE 4MM ALLEN KEY OF THE MULTITOOL. 1. PROP THE BIKE FRAME UPRIGHT ON THE REAR WHEEL AND FRONT FORK. 2. LOOSEN AND REMOVE THE 4 SCREWS ON THE HANDLEBAR CLAMP BY TURNING THEM COUNTERCLOCKWISE WITH 4MM ALLEN KEY.
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4. IF NECESSARY, ROTATE THE STEM SO THAT THE HANDLEBAR CLAMP BASE IS FACING FORWARD. ENSURE THAT THE FRONT FORK IS ALSO ORIENTED SUCH THAT THE FORK LEGS ARE EVEN ON THE LEFT AND RIGHT SIDE OF THE BIKE. CLAMP BASE STEM FRONT FORK LEG...
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5. CAREFULLY LIFT THE HANDLEBAR ONTO THE CLAMP BASE AND POSITION IT SUCH THAT: • IT IS NESTLED INTO THE CURVED BOTTOM OF THE CLAMP. • IT IS ORIENTED WITH THE ACCELERATION THROTTLE ON THE RIGHT SIDE OF THE BIKE. •...
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6. PLACE THE CLAMP COVER ONTO THE CENTER OF THE HANDLEBAR SUCH THAT: • THE 4 HOLES IN THE COVER ARE ALIGNED WITH THE FOUR HOLES IN THE CLAMP BASE. • THE COVER IS SNUG OVER THE CURVE OF THE HANDLEBAR. •...
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8. CHECK THAT THE HANDLEBAR IS SECURE IN THE CLAMP.
Attaching the Front Wheel DISC YOU WILL NEED THE QUICK-RELEASE SKEWER. FRONT WHEEL 1. CHECK THAT ALL PLASTIC PACKAGING PROTECTIONS ARE REMOVED FROM THE WHEEL AND FRONT FORK. 2. LOCATE THE SIDE OF THE WHEEL WITH THE DISC AND THE SIDE OF THE FRONT FORK WITH THE BRAKE CALIPER.
6. TWIST THE KNOB ON THE QUICK RELEASE SKEWER COUNTERCLOCKWISE TO LOOSEN AND REMOVE IT. REMOVE SPRING "A" FROM THE SKEWER, AND OPEN THE LATCH. IMPORTANT: LEAVE SPRING "B" ON THE SKEWER NEXT TO THE LATCH. LATCH SPRING "A" SPRING "B" QUICK RELEASE SKEWER KNOB...
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7. FROM THE SIDE OF THE BIKE WITH THE BRAKE AND DISC, SLIDE THE QUICK-RELEASE SKEWER THROUGH THE FRONT AXLE. SLIDE SPRING "A" BACK ONTO THE END OF THE SKEWER SUCH THAT THE SMALLER SIDE OF THE SPRING IS CLOSER TO THE WHEEL. DISC SPRING "A"...
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8. GENTLY TWIST THE KNOB CLOCKWISE ONTO THE END OF THE SKEWER, BUT DO NOT FULLY TIGHTEN IT. 9. HOLD THE LATCH ON THE QUICK RELEASE SKEWER STEADY WHILE YOU TIGHTEN THE KNOB ON THE SKEWER BY TURNING IT CLOCKWISE. CLOSE THE LATCH ON THE QUICK RELEASE SKEWER. IMPORTANT: ENSURE THAT THE WHEEL IS SECURELY CLAMPED ONTO THE FRONT FORK WITH THE SKEWER.
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10. CHECK THAT THE WHEEL SPINS FREELY AND IS SECURE. TROUBLESHOOTING: IF YOU CANNOT OPEN OR CLOSE THE LATCH ON THE QUICK-RELEASE SKEWER, LOOSEN THE KNOB ½ COUNTERCLOCKWISE TURN AT A TIME UNTIL YOU CAN UTILIZE THE LATCH. DO NOT OVER-LOOSEN: YOU SHOULD FEEL SOME TENSION WHEN OPENING AND CLOSING THE LATCH.
BOLT 6MM ALLEN KEY TIP FRONT FORK CROSSBAR 10MM WRENCH Attaching the Headlight & Front Fender YOU WILL NEED THE 6MM ALLEN KEY TIP AND THE 10MM WRENCH. FRONT FORK 1. USE THE 10MM WRENCH TO HOLD THE NUT ON THE BACK SIDE OF THE FRONT FORK CROSSBAR STEADY.
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2. POSITION THE SMALL FENDER PIECE IN FRONT OF THE FRONT FORK CROSSBAR SUCH THAT THE FOLLOWING CONDITIONS ARE MET: • THE FENDER IS CURVED DOWN OVER THE TOP OF WHEEL. • THE HOLE IN THE FENDER TAB IS IN FRONT OF ALIGNED WITH THE HOLE IN THE FRONT FORK CROSSBAR FROM WHICH YOU JUST REMOVED THE HARDWARE.
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HEADLIGHT HEADLIGHT BRACKET FENDER TAB 6MM ALLEN KEY 10MM WRENCH BOLT SHORT FENDER PIECE FENDER TAB FRONT WHEEL LONG FENDER PIECE FRONT FORK CROSSBAR...
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8. CHECK THAT THE HEADLIGHT AND FRONT FENDER PIECES ARE SECURE ON FRONT FORK CROSSBAR.
CRANK ARM PEDAL (R) SPINDLE Attaching the Pedals YOU WILL NEED THE 15MM WRENCH. 1. ALIGN THE SPINDLE ON PEDAL MARKED "R" WITH THE HOLE AT THE END OF THE CRANK ARM ON THE RIGHT SIDE OF THE BIKE. 2. HOLD THE PEDAL BASE STEADY AND, TAKING CARE THAT THE SPINDLE ENTERS THE HOLE STRAIGHT ON, USE YOUR OTHER HAND TO TWIST THE SPINDLE CLOCKWISE INTO THE HOLE FOR A FEW ROTATIONS.
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15MM WRENCH 3. USE THE WRENCH TO FINISH INSERTING AND THEN TIGHTENING THE SPINDLE INTO THE CRANK ARM. 4. CHECK THAT THE RIGHT PEDAL IS SECURE. 5. REPEAT STEPS 2 – 5 WITH THE LEFT ("L") PEDAL. IMPORTANT: THE SPINDLE ON THE LEFT PEDAL IS REVERSE THREADED AND NEEDS TO BE INSERTED AND TIGHTENED WITH COUNTERCLOCKWISE TURNS.
Charging the Battery IT CAN TAKE ABOUT 6 HOURS TO BRING A DEPLETED BATTERY TO FULL CHARGE. THE BATTERY CAN BE CHARGED WHEN IT IS SECURED IN THE FRAME OR REMOVED FROM THE FRAME. (SEE SECTION 3.10 FOR REMOVAL.) 1. CONNECT THE CHARGING CABLE WITH THE CHARGER. 2.
IMPORTANT CHARGING NOTES: · ONLY USE THE INCLUDED CHARGER OR ONE OBTAINED DIRECTLY THROUGH JETSON LABELED WITH JY-546200 OR THE PART SKU PJOTTO-CH. FAILURE TO USE CORRECT CHARGER CAN RESULT IN FIRE AND EXPLOSION. · PLUG THE CHARGER INTO THE WALL OUTLET BEFORE PLUGGING INTO THE CHARGING PORT ON THE BIKE OR BATTERY.
Tire Inflation & Pressure BEFORE YOUR FIRST RIDE, YOU WILL NEED TO ADD AIR TO YOUR TIRES TO BRING THEM TO THE RECOMMENDED PRESSURE OF 20 PSI (POUNDS PER SQUARE INCH). USE A GAUGE TO CHECK THAT YOUR TIRE PRESSURE IS AT 20 PSI PRIOR TO EVERY RIDE.
Checking & Adjusting the Brakes BRAKE SAFETY & FUNCTIONALITY CHECK AFTER ASSEMBLY AND PRIOR TO EVERY RIDE, CHECK THAT THE BRAKES ARE FUNCTIONING PROPERLY AND SAFELY TO SLOW THE WHEEL DOWN AND BRING IT TO A STOP BY PERFORMING THE FOLLOWING STEPS: 1.
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4. WHEN LOOKING AT THE CALIPER FROM THE BACK OF THE WHEEL, LOCATE THE BOLT ABOVE AND THE BOLT BELOW THE CALIPER. USE THE 5MM ALLEN KEY TO EACH BOLT BY TURNING IT COUNTERCLOCKWISE FOR 4 - 5 ROTATIONS. 5. MOVE THE CALIPER OUT OF ALIGNMENT UNTIL THE FOLLOWING CONDITIONS ARE MET: CALIPER ·...
3. Features & Functions Powering On & Off TO TURN YOUR E-BIKE ON OR OFF, PRESS AND HOLD THE POWER/MODE (M) BUTTON FOR 2 - 3 SECONDS. TO PRESERVE BATTERY POWER, YOUR BIKE WILL AUTOMATICALLY POWER AFTER 10 MINUTES WITHOUT MOVEMENT. ALWAYS REMEMBER TO POWER OFF YOUR BIKE WHEN PUTTING IT AWAY.
(SECTION 3.3) CURRENT RIDING SPEED ERROR ALERTS (BELOW) DISPLAYABLE SPECS (SECTION 3.3) IMPORTANT: IF AN ERROR ICON OR CODE E-001 TO E-007 POPS UP ON YOUR LCD SCREEN, CONTACT THE JETSON CARE TEAM FOR ASSISTANCE PRIOR TO RIDING YOUR E-BIKE AGAIN.
Changing the Screen Display TO CHANGE THE SPEC FEATURED ON THE DISPLAY: QUICK-PRESS THE POWER/MODE (M) BUTTON TO TOGGLE THE DISPLAY BETWEEN THESE SPECS: · ODOMETER ("ODO") - TOTAL DISTANCE TRAVELED ON THIS UNIT · DISTANCE ("DST")* - DISTANCE TRAVELED ON THIS RIDE ·...
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TO CHANGE THE BRIGHTNESS OF THE SCREEN: 1. SIMULTANEOUSLY PRESS AND HOLD THE UP ( ) AND DOWN ( ) BUTTONS FOR 2-3 SECONDS TO ENTER THE SETTINGS MENU. 2. QUICK-PRESS THE UP ARROW UNTIL “P01” IS DISPLAYED ON THE SCREEN. 3.
Checking Battery Charge Level YOU CAN KEEP TABS ON YOUR BATTERY’S CHARGE LEVEL BY LOOKING TO SEE HOW MANY BATTERY INDICATOR BARS ARE ILLUMINATED ON THE LCD SCREEN. BATTERY INDICATOR ICON LESS THAN 10% LESS THAN 25 %, APPROXIMATE REMAINING (STOP RIDING 76 % -100 % 51 % -75 %...
Using the Turn Signals TOGGLE THE TURN SIGNAL SWITCH TO THE LEFT OR THE RIGHT TO ACTIVATE THE CORRESPONDING TURN SIGNAL ON AT THE BACK OF THE BIKE. TO END USE OF THE TURN SIGNAL, TOGGLE THE SWITCH TO THE CENTER POSITION. TURN SIGNAL SWITCH LEFT TURN SIGNAL RIGHT TURN SIGNAL...
KICKSTAND Using the Kickstand TO USE THE KICKSTAND, PIVOT IT DOWN AND GENTLY TILT YOUR BIKE ONTO IT TO STAND. TO RAISE THE KICKSTAND, PIVOT IT BACK UP. IMPORTANT: ALWAYS RAISE THE KICKSTAND BEFORE RIDING.
Using the Horn QUICK-PRESS THE HORN BUTTON TO SOUND THE HORN. Using Electronic Walk Assistance IN WALK ASSIST MODE, THE MOTOR WILL PROPEL THE BIKE FORWARD AT 3.7 MPH TO MAKE FOR EASIER TRANSPORT WHEN YOU ARE NOT RIDING IT. USE THE HANDLEBARS TO GUIDE THE BIKE WHILE USING WALK ASSISTANCE. TO TURN ON WALK ASSIST MODE: PRESS AND HOLD THE DOWN ( ) BUTTON.
2. PULL THE BATTERY HANDLE OUT AND USE THE HANDLE TO PULL THE BATTERY OUT OF THE BATTERY COMPARTMENT. 3. PULL THE KEY OUT OF THE KEYHOLE. BATTERY COMPARTMENT BATTERY BATTERY HANDLE KEYHOLE...
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TO REINSERT THE BATTERY: 1. WITH THE KEYHOLE FACING OUT, GENTLY SLIDE THE BATTERY INTO THE BATTERY COMPARTMENT. ENSURE THAT THE KEYHOLE IS ON THE LOWER HALF OF THE BATTERY FACE AND BELOW THE HANDLE ATTACHMENT POINTS. (REFERENCE IMAGE ON PAGE 52.) 2.
4. Making Moves Riding Your Otto JET OFF ON YOUR OTTO IN 4 DIFFERENT WAYS: 1. PEDALING WITH ELECTRONIC ASSISTANCE (SECTION 4.3) 2. TRADITIONAL BIKING WITHOUT ANY ELECTRONIC PEDAL ASSISTANCE (SECTION 4.3) 3. USING THE THROTTLE FOR ALL-MOTOR POWER (SECTION 4.4)
Understanding & Using Speed Modes THE AMOUNT OF POWER THAT THE MOTOR DELIVERS WILL DEPEND ON WHICH SPEED MODE YOU HAVE SET. WHEN PEDALING: THE MOTOR WILL GIVE BOOSTS OF POWER TO HELP YOU REACH THE MAXIMUM SPEED POSSIBLE IN THE SPEED MODE YOU HAVE SET.
WITHIN THE SPEED LEVEL YOU HAVE THE BIKE SET IN. (SECTION 4.2) THE OTTO FEATURES CADENCE-BASED PEDAL ASSISTANCE, IN WHICH THE MOTOR WILL DELIVER SUPPLEMENTAL POWER WHENEVER YOU ARE PEDALING. ANY ROTATIONAL EFFORT YOU PUT INTO THE PEDALS WILL TELL THE MOTOR TO TURN ON—SO YOU CAN WORK YOUR MUSCLES AS LITTLE OR AS MUCH AS YOU’D LIKE.
THE MAXIMUM SPEED AT WHICH THE BIKE CAN TRAVEL USING ALL MOTOR POWER DEPENDS ON THE SPEED MODE YOU HAVE THE BIKE SET IN. (SECTION 4.2) TO RIDE THE OTTO LIKE A MOTOR BIKE, STOP PEDALING AND KEEP YOUR FEET RESTING ON THE PEDALS. TO ACCELERATE, SLOWLY ROTATE THE THROTTLE TOWARDS YOU WITH YOUR RIGHT THUMB.
Using the Gears UPSHIFT LEVER THE OTTO IS A 7-GEAR BIKE. LOWER GEARS MAKE FOR EASIER PEDALING BECAUSE THERE IS LESS RESISTANCE, BUT YOU’LL COVER LESS GROUND WITH EACH PEDAL STROKE. USE LOW GEARS FOR RIDING UPHILL, TACKING ROUGH TERRAIN, OR TO RIDE SLOWLY.
Using the Brakes SQUEEZE ONE OR BOTH HANDBRAKES TO SLOW DOWN; SQUEEZE MORE FORCEFULLY TO COME TO A COMPLETE STOP. TO AVOID ABRUPT MOVEMENTS, TRY TO SQUEEZE THE HANDBRAKE(S) GRADUALLY. LEFT HANDBRAKE FRONT WHEEL BRAKE RIGHT HANDBRAKE REAR WHEEL BRAKE FRONT WHEEL HANDBRAKE REAR...
Using Cruise Control CRUISE CONTROL LOCKS THE BIKE IN MOTION AT A STEADY PACE. ONCE YOU SET CRUISE CONTROL, THE MOTOR WILL DO THE WORK TO KEEP THAT PACE—NO THROTTLE OR PEDALING REQUIRED. TO ACTIVATE CRUISE CONTROL: WHILE TRAVELING AT YOUR DESIRED SPEED, PRESS AND HOLD THE UP ( ) BUTTON FOR 3 SECONDS.
Maximizing Speed & Riding Range THE HARDER THE MOTOR NEEDS TO WORK, THE FASTER YOUR BATTERY WILL DRAIN AND THE HARDER IT WILL BE TO REACH AND MAINTAIN TOP SPEEDS. THE FOLLOWING FACTORS WILL ALSO AFFECT HOW FAST YOU CAN TRAVEL AND HOW FAR YOU CAN GO FROM A SINGLE CHARGE.
5. Safe Journeying Pre-Ride Safety Checks CONDUCT THESE IMPORTANT SAFETY CHECKS BEFORE EVERY JOURNEY: BRAKES RUN A BRAKE SAFETY & FUNCTIONALITY CHECK (SECTION 2.8) AND ENSURE THAT: · THE HANDBRAKE LEVERS ARE SECURED TO THE HANDLEBAR AND LUBRICATED SO THEY COMPRESS EASILY. ·...
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Helmet Safety A HELMET SHOULD BE WORN BY THE RIDER AT ALL TIMES. PROPER POSITIONING: IMPROPER POSITIONING: THE FOREHEAD IS COVERED THE FOREHEAD IS EXPOSED. BY THE HELMET. A FALL COULD RESULT IN SERIOUS INJURY. * WEAR A HELMET, APPROPRIATE CLOTHING, SHOES, AND SAFETY GEAR. AVOID CLOTHING THAT CAN GET CAUGHT INTO OR UNDER THE WHEELS.
5. THOROUGHLY WASH EYES OR AREAS OF SKIN THAT HAVE COME IN CONTACT WITH LEAKING BATTERY ELECTROLYTE FLUID WITH CLEAN RUNNING WATER AND SEEK ADDITIONAL MEDICAL ATTENTION. · IF THERE ARE ANY ISSUES WITH THE BATTERY, CONTACT THE JETSON CARE TEAM.
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STORING YOUR OTTO KEEP YOUR E-BIKE AND ITS BATTERY: · INDOORS AND IN A DRY PLACE. · COVERED, TO PROTECT IT FROM DUST. · AWAY FROM FIRE OR EXCESSIVE HEAT. · AT A TEMPERATURE BETWEEN 50 – 90°F (10 - 35°C).
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