Do you have a question about the Atlas and is the answer not in the manual?
Questions and answers
Lara
May 8, 2025
I don’t know how to fix this. The light stays green and bike won’t tilurn on. I need help for idiots style help lol
1 comments:
Mr. Anderson
May 19, 2025
If the Jetson Atlas e-bike charger light stays green and the bike won't turn on, it likely means the battery is not charging. Here are steps to diagnose and possibly fix the issue:
1. Check the Charger: A green light may indicate the charger thinks the battery is full or not connected properly. Ensure the charger is plugged in securely to both the outlet and the bike.
2. Inspect the Battery Connection: Make sure the battery is properly seated and connected inside the bike. Loose or corroded connectors can prevent charging.
3. Test the Battery: If possible, test the battery with a voltmeter. A fully charged 36V battery should read around 42V. If the voltage is very low or zero, the battery may be dead.
4. Try a Different Charger: If available, use a known working charger to rule out charger failure.
5. Look for Damage: Check for visible damage to the charger port, wiring, or battery casing.
If the battery is not charging and the above steps don't help, the battery or charger may need replacement.
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Atlas Fat Tire Electric Bike. A guide for your ride. IMPORTANT: READ CAREFULLY AND RETAIN FOR FUTURE REFERENCE. MODEL: JATLAS-BLK Designed in Brooklyn...
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Jetson's top two riding rules: Be safe. Have fun!
Contents Safety Warnings ................................4 Warranty Coverage ..............................7 Product Overview ..............................8 Specs & Features ..............................10 Rider Suitability ...............................10 Online Resources ..............................11 1. Getting Started Unfolding & Folding the Handlebar ........................12 Attaching the Seat ..............................16 Attaching the Pedals .............................18 Securing the Bell ..............................20 Securing the Front Reflector ..........................21...
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Using the Lights ..............................29 Using the Bell .................................29 Using the Kickstand ..............................30 Folding & Unfolding the Pedals ..........................31 4. Making Moves Riding Your Atlas ..............................33 Using Pedal Assist ..............................33 Using the Throttle ..............................34 Activating Cruise Control .............................35 Traditional Biking ..............................36 Using the Brakes ..............................37...
That all guards and pads originally supplied by the manufacturer are in proper place and in serviceable condition; That the braking system is functioning properly; That any and all Atlas guards, chain guards, or other covers or guards supplied by the manufacturer are in place and in serviceable condition; That tires are in good condition, inflated properly, and have sufficient tread remaining;...
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• Applying brakes too hard or too suddenly can lock up a wheel, which could cause you to lose control and fall. Sudden or excessive application of the brake may result in injury or death. • If the brake loosens, please adjust with the hexagon wrench, or please contact the Jetson Care Team. • Replace worn or broken parts immediately.
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For all maintenance repairs and needs beyond the capability of the consumer, which may include but not be limited to: such as proper maintenance of brakes, control cables, bearing adjustments, wheel adjustments, lubrication, reflectors, tires and handlebar and seat adjustments, please contact the Jetson Care Team for assistance at: ridejetson.com/support US &...
ONE-YEAR GENERAL LIMITED WARRANTY All new Jetson products are warranted against defects in materials and workmanship for a period of one year from the date of original retail purchase when used in accordance with Jetson's user manuals (refer to ridejetson.com/support).
Product Overview 1. HANDLEBAR 2. HANDLEBAR STEM 10. CHARGING PORT WITH COVER a. POWER BUTTON 3. HEADLIGHT 11. SEAT* b. BELL 4. FOLDING LATCH WITH 12. REAR REFLECTOR c. LEFT HANDBRAKE LOCKING RING 13. SEAT CLAMP d. HANDLEBAR CLAMP 5. REFLECTOR 14.
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NOTE: IMAGES MAY NOT REFLECT EXACT APPEARANCE OF ACTUAL PRODUCT.
Online Resources Scan for our most updated Atlas onboarding materials and support resources. WARNING FAILURE TO COMPLY WITH THE FOLLOWING INSTRUCTIONS MAY RESULT IN INJURY TO THE CHILD OR OTHERS. • KEEP SMALL PARTS AWAY FROM CHILDREN DURING ASSEMBLY. • ACCESSORY MUST BE ASSEMBLED AND REMOVED BY AN ADULT.
SEE THEM WHEN SITTING ON THE BICYCLE. THE "RIGHT SIDE" OF THE BIKE, FOR EXAMPLE, IS THE SIDE WHERE THE RIDER’S RIGHT HAND AND RIGHT FOOT WILL BE. PROP THE ATLAS UPRIGHT ON ITS KICKSTAND PRIOR TO ASSEMBLY. (REFER TO SECTION 5.5.) Unfolding & Folding the Handlebar...
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LATCH 2. PUSH THE LATCH IN UNTIL IT CLICKS INTO THE CLOSED (LATCHED) POSITION.
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STEM UNTIL THE TAB ON THE RING SLIDES INTO THE TAB SLOT ON THE LATCH. 4. CHECK THAT THE LATCH IS SECURED BY ENSURING THAT IT CANNOT BE PULLED OPEN. IMPORTANT: NEVER RIDE THE ATLAS WITHOUT THE FOLDING LATCH CLOSED AND SECURED BY THE LOCKING RING.
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HOW TO FOLD: 1. ROTATE THE LOCKING RING COUNTERCLOCKWISE AROUND THE STEM UNTIL THE TAB CLEARS FROM THE TAB SLOT ON THE FOLDING LATCH. 2. WHILE HOLDING THE HANDLEBAR STEM STEADY WITH ONE HAND, USE THE OTHER HAND TO PULL THE LATCH OPEN (UNLATCHED).
Attaching the Seat 1. PULL OPEN THE LATCH ON THE SEAT CLAMP. 2. LOCATE THE "MINIMUM INSERTION" MARK ENGRAVED NEAR THE BOTTOM OF THE SEAT POST. 3. HOLD THE SEAT IN POSITION ABOVE THE BIKE. 4. LOWER THE SEAT POST THROUGH THE CLAMP AND INTO THE SEAT TUBE UNTIL THE MINIMUM INSERTION MARK IS BELOW THE CLAMP.
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6. CHECK THAT THE SEAT IS SECURE: USE YOUR HAND TO PUT DOWNWARD PRESSURE ON THE SEAT. IF THE SEAT POST SLIPS FURTHER DOWN INTO THE TUBE, BRING IT BACK TO POSITION AND TIGHTEN THE CLAMP BY TURNING THE KNOB CLOCKWISE. TROUBLESHOOTING: IF YOU CANNOT OPEN THE CLAMP LATCH WITH EASE, THE KNOB MAY BE TOO TIGHT.
CRANK ARM SPINDLE PEDAL (R) Attaching the Pedals 1. ALIGN THE SPINDLE ON PEDAL MARKED "R" WITH THE HOLE AT THE END OF THE CRANK ARM ON THE RIGHT SIDE OF THE BIKE. 2. HOLD THE PEDAL BASE STEADY AND, TAKING CARE THAT THE SPINDLE ENTERS THE HOLE STRAIGHT, USE YOUR OTHER HAND TO TWIST THE SPINDLE CLOCKWISE INTO THE HOLE FOR A FEW ROTATIONS.
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WRENCH 3. USE THE WRENCH TO FINISH INSERTING AND THEN TIGHTENING THE SPINDLE INTO THE CRANK ARM. 4. CHECK THAT THE RIGHT PEDAL IS SECURE. 5. REPEAT STEPS 2 – 5 WITH THE LEFT ("L") PEDAL. NOTE THAT THE SPINDLE ON THIS PEDAL IS REVERSE THREADED AND NEEDS TO BE INSERTED AND TIGHTENED WITH COUNTERCLOCKWISE TURNS.
Securing the Bell 1. LOOSEN (BUT DO NOT REMOVE) THE SCREW ON THE BELL CLAMP BY TURNING IT COUNTERCLOCKWISE FOR 1 - 2 ROTATIONS WITH THE PHILLIPS-HEAD SCREWDRIVER TIP (8) OF THE MULTI-TOOL. 2. ROTATE THE BELL AROUND THE HANDLEBAR UNTIL IT IS IN A PLACE THAT CAN EASILY BE REACHED BY THE RIDER'S LEFT-HAND THUMB WHILE HOLDING ONTO THE HANDLEBAR.
Securing the Front Reflector 1. ROTATE THE FRONT REFLECTOR CLAMP AROUND THE HANDLEBAR UNTIL THE REFLECTOR IS FACING THE FRONT OF THE BIKE. 2. SLIDE THE REFLECTOR TOWARDS THE CENTER OF THE HANDLEBAR UNTIL THE REFLECTOR CLAMP FEELS SNUG ON THE THICKER PART OF THE HANDLEBAR. 3.
2. Preparing to Ride Adjusting the Handlebar THE HANDLEBAR CAN BE ROTATED SLIGHTLY FORWARD OR BACKWARDS SO THAT ALL OF THE FEATURES AND FUNCTIONS ON IT ARE IN THE IDEAL POSITION. THEY SHOULD BE EASILY REACHABLE WHILE RIDING AND ANGLED IDEALLY IN THE LINE OF SIGHT FOR EACH USER. THE HANDBRAKES, ESPECIALLY, SHOULD SIT AT AN ANGLE AT WHICH THEY ARE EASY TO GRIP.
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2. ROTATE THE HANDLEBAR FORWARD OR BACKWARD TO REPOSITION IT. 3. WHILE HOLDING THE HANDLEBAR IN THE NEW POSITION WITH ONE HAND, USE THE OTHER HAND TO PUSH THE LATCH DOWN AND BACK INTO THE CLOSED (LATCHED) POSITION. TROUBLESHOOTING: IF THE HANDLEBAR DOES NOT STAY SECURE WITH THE CLAMP CLOSED, YOU MAY NEED TO TIGHTEN THE CLAMP.
Repositioning the Seat WHEN A RIDER IS SITTING ON THE SEAT AND HAS A FOOT ON THE PEDAL AT THE LOWEST PEDAL ROTATION POINT, THERE SHOULD BE A SMALL BEND IN THE KNEE. LEGS SHOULD NEVER BE FULLY EXTENDED DURING PEDALING. TO RAISE OR LOWER THE SEAT: 1.
BATTERY TO FULL CHARGE. 1. CONNECT THE CHARGING CABLE WITH THE CHARGER. 2. PULL OPEN THE CHARGING PORT COVER ON YOUR ATLAS. 3. PLUG THE CHARGING CABLE INTO THE WALL, AND THEN PLUG THE CHARGER INTO THE CHARGING PORT. 4. WHEN THE INDICATOR LIGHT ON THE CHARGER TURNS FROM RED TO GREEN, YOUR BATTERY HAS REACHED FULL CHARGE.
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IMPORTANT CHARGING NOTES: • ONLY USE THE INCLUDED CHARGER. • ALWAYS KEEP THE CHARGING PORT CLOSED WHEN NOT ACTIVELY CHARGING THE ATLAS. • NEVER TURN ON THE ATLAS WHILE IT IS CHARGING. • FOR BEST BATTERY HEALTH, CHARGE THE BATTERY FULLY DURING EACH CHARGING SESSION.
3. REMOVE THE AIR PUMP AND REPLACE THE DUST VALVE BY TWISTING IT ON CLOCKWISE. 4. REPEAT WITH THE OTHER TIRE. IMPORTANT: ONLY USE A MANUAL AIR PUMP TO INFLATE THE TIRES ON YOUR ATLAS. NEVER USE AN AIR COMPRESSOR; DOING SO MAY CAUSE THE TIRE TUBES TO POP.
3. Functions & Features BATTERY INDICATOR LIGHTS (SECTION 3.2) BELL (SECTION 3.4) POWER BUTTON CRUISE CONTROL/ HEADLIGHT BUTTON (SECTION 3.1) (SECTIONS 3.3 AND 4.3) Powering On & Off QUICK-PRESS THE POWER BUTTON TO TURN YOUR E-BIKE ON OR OFF. IMPORTANT POWER NOTES: •...
76 - 100% 51 -75% 26 - 50% (CHARGE YOUR ATLAS NOW!) Using the Lights THE HEADLIGHT IF RIDING IN LOW LIGHT CONDITIONS, TURN ON THE HEADLIGHT SO YOU CAN BETTER SEE THE ROAD AHEAD AND ONCOMING RIDERS CAN BETTER SEE YOU. THE HEADLIGHT WILL ONLY POWER ON WHEN THE MOTOR IS ALSO TURNED ON.
KICKSTAND Using the Kickstand TO USE THE KICKSTAND, PIVOT IT DOWN AND GENTLY TILT YOUR BIKE ONTO IT TO STAND. TO RAISE THE KICKSTAND, PIVOT IT BACK UP. IMPORTANT: ALWAYS RAISE THE KICKSTAND BEFORE RIDING.
Folding & Unfolding the Pedals TO UNFOLD: 1. PLACE YOUR FINGERS AROUND THE MIDDLE BAR INSIDE THE PEDAL. 2. PULL OUTWARDS AND DOWN UNTIL THE PEDAL SNAPS INTO PLACE. PULL...
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TO FOLD: 1. PUSH THE PEDAL IN TOWARDS THE FRAME AND UPWARDS UNTIL IT IS FOLDED AWAY.
4. Making Moves Riding Your Atlas JET OFF ON YOUR ATLAS IN 4 DIFFERENT WAYS: 1. WITH ASSISTED PEDALING (SECTION 4.2) 2. USING THE THROTTLE FOR ALL-MOTOR POWER (SECTION 4.3) 3. LOCKED INTO CRUISE CONTROL (SECTION 4.4) 4. USING ONLY PEDAL POWER (SECTION 4.5)
Using the Throttle TO RIDE THE ATLAS LIKE A MOTOR BIKE, STOP PEDALING AND KEEP YOUR FEET RESTING ON THE PEDALS. TO ACCELERATE, SLOWLY ROTATE THE TWIST THROTTLE TOWARDS YOU WITH YOUR RIGHT HAND. TWIST THROTTLE THE MORE YOU ROTATE THE THROTTLE, THE MORE THE MOTOR WILL ENGAGE—AND THE FASTER YOU WILL TRAVEL.
Activating Cruise Control CRUISE CONTROL LOCKS THE BIKE IN AT A CERTAIN PACE. ONCE YOU SET CRUISE CONTROL, THE MOTOR WILL DO THE WORK TO KEEP THE PACE—NO THROTTLE OR PEDALING REQUIRED. CRUISE CONTROL & HEADLIGHT BUTTON 1. USE THE THROTTLE TO REACH AND MAINTAIN YOUR DESIRED SPEED. 2.
Traditional Biking YOU CAN RIDE YOUR ATLAS LIKE A TRADITIONAL BIKE—USING ONLY PEDAL POWER. JUST RIDE AS YOU WOULD A TRADITIONAL BIKE, WITHOUT POWERING THE MOTOR ON. NOTE: WITHOUT THE BIKE POWERED ON, YOU CANNOT MAKE USE OF THE HEADLIGHT. THE BRAKE LIGHT WILL ALSO NOT...
Using the Brakes SQUEEZE ONE OR BOTH HANDBRAKES TO SLOW DOWN; SQUEEZE MORE FORCEFULLY TO COME TO A COMPLETE STOP. TO AVOID ABRUPT MOVEMENTS, TRY TO SQUEEZE THE HANDBRAKE(S) GRADUALLY. • LEFT HANDBRAKE FRONT WHEEL BRAKE • RIGHT HANDBRAKE REAR WHEEL BRAKE FRONT BRAKE HANDBRAKE REAR BRAKE HANDBRAKE...
• SPEED AND RIDING STYLE – FREQUENT STARTING AND STOPPING WILL REDUCE RIDING RANGE. • AIR TEMPERATURE – THE IDEAL TEMPERATURE FOR RIDING AND STORING THE ATLAS IS BETWEEN 50 - 90°F (10 - 35°C). • INCLINE – THE MOTOR HAS TO WORK HARDER ON UPHILLS THAN ON FLAT STRETCHES OR DOWNHILLS.
5. Safe Journeying Pre-Ride Safety Checks ROLL SMOOTHLY AND SAFELY! CONDUCT THESE IMPORTANT SAFETY CHECKS BEFORE EVERY JOURNEY: BRAKES MAKE SURE THE BRAKES WORK PROPERLY SUCH THAT: • THE HANDBRAKE LEVERS ARE SECURED TO THE HANDLEBAR AND LUBRICATED SO THEY COMPRESS EASILY. •...
Proper Helmet Positioning A HELMET SHOULD BE WORN BY THE RIDER AT ALL TIMES WHILE ON THE BIKE. PROPER POSITIONING: IMPROPER POSITIONING: THE FOREHEAD IS COVERED THE FOREHEAD IS EXPOSED. BY THE HELMET. A FALL COULD RESULT IN SERIOUS INJURY. * WEAR A HELMET, APPROPRIATE CLOTHING, SHOES, AND SAFETY GEAR.
TAKE GOOD CARE OF YOUR E-BIKE TO KEEP IT IN GOOD SHAPE. HERE’S HOW: HANDLING YOUR ATLAS • AVOID EXPOSING YOUR ATLAS TO SEVERE VIBRATION OR INTENSE PHYSICAL IMPACT. • NEVER DISASSEMBLE THE BATTERY. • KEEP YOUR ATLAS AWAY FROM WATER AND MOISTURE.
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Stay connected. Be sure to follow @ridejetson on social media to learn about fantastic offers, giveaways, and all the latest Jetson news. Loving your ride? Then be sure to leave a review at ridejetson.com/reviews. We can’t wait to hear from you!
Need help?
Do you have a question about the Atlas and is the answer not in the manual?
Questions and answers
I don’t know how to fix this. The light stays green and bike won’t tilurn on. I need help for idiots style help lol
If the Jetson Atlas e-bike charger light stays green and the bike won't turn on, it likely means the battery is not charging. Here are steps to diagnose and possibly fix the issue:
1. Check the Charger: A green light may indicate the charger thinks the battery is full or not connected properly. Ensure the charger is plugged in securely to both the outlet and the bike.
2. Inspect the Battery Connection: Make sure the battery is properly seated and connected inside the bike. Loose or corroded connectors can prevent charging.
3. Test the Battery: If possible, test the battery with a voltmeter. A fully charged 36V battery should read around 42V. If the voltage is very low or zero, the battery may be dead.
4. Try a Different Charger: If available, use a known working charger to rule out charger failure.
5. Look for Damage: Check for visible damage to the charger port, wiring, or battery casing.
If the battery is not charging and the above steps don't help, the battery or charger may need replacement.
This answer is automatically generated
How do I adjust the brakes