Page 2: Table Of Contents
2.1 Brief Introduction ....................3 2.2 Modules ......................4 2.2.1 Onboard modules ..................4 2.2.2 Plug-in modules ...................5 2.3 Mechanical Design .................... 8 2.3.1 CooVox-T100/T100-S/T100-A4 ..............8 2.3.2 CooVox-T200 .................... 10 2.3.3 CooVox-T600 .................... 11 2.4 Key Feature ..................... 13 2.5 Environmental Requirements ................14 3.
Page 3 5.2.2 Call Queue ....................41 5.2.3 Time Conditions ..................47 5.2.4 Inbound Routes ..................50 5.2.5 Direct Routing ....................51 5.2.6 Blacklist ..................... 53 5.3 Outbound Control .................... 54 5.3.1 Trunks ......................54 5.3.2 Dial Rules ....................67 5.3.3 Dial Permissions ..................70 5.3.4 PIN Sets ....................72 5.3.5 Mapping .....................73 5.4 Audio Library ....................
Page 4 5.6.5 Module Settings ..................100 5.7 Feature Codes ....................107 5.7.1 Voicemail Feature Code ................107 5.7.2 Call Pickup Feature Code ................107 5.7.3 Call Parking Feature Codes ..............108 5.7.4 Call Transfer Feature Code ..............109 5.7.5 Blacklist Feature Code ................110 5.7.6 Call Spy Feature Code ................
Page 5 7.3 Control Panel ....................132 7.3.1 Group .......................132 7.3.2 Settings ....................133 7.4 Soft Phone ..................... 134 7.4.1 Settings ....................134 7.4.2 List ......................135 7.5 Remote Access ..................... 136 7.5.1 Status ...................... 136 7.5.2 Settings ....................136 7.6 Voice Assistant ....................138 7.6.1 Status ......................
Page 6 8.4.3 VPN ......................156 8.4.4 Static Routing ..................167 8.4.5 DHCP Server ...................168 8.4.6 SNMP ...................... 170 8.5 Email Services ....................171 8.5.1 Mail Server Settings ................171 8.5.2 Voicemail to Email Settings ..............173 8.6 Diagnostic ......................174 8.6.1 PING ......................174 8.6.2 Trace Route .....................174 8.6.3 TCP Dump ....................175 8.6.4 Channel Monitor ..................
Page 7: Preface
CooVox T Series IP Phone System Admin User Guide 1. Preface 1.1 Audience This manual is intended to provide clear operating instructions for those responsible for configuring and managing the CooVox T-series IP-PBX. By carefully reading and consulting this manual, to help the audience solve the setting and deployment issues of the CooVox T-series IP-PBX.
Page 8 CooVox T Series IP Phone System Admin User Guide 2. Before using the external power supply in the package, please check your building power voltage. Connecting to inaccurate power voltage may cause fire or damage. 3. Please do not damage the power cord. If the power cord or plug is impaired, do not use it. Connecting a damaged power cord may cause fire or electric shock.
Page 9: Overview
CooVox T Series IP Phone System Admin User Guide 2. Overview 2.1 Brief Introduction CooVox Series IP Phone System is the most innovative solution for VoIP telecommunications in the SMB (Small and Medium-sized Business) market. They provide not only traditional PBX functionality such as automated attendant and voicemail, but also offer many advanced telephony features, including remote extensions, remote office connection, IVR, call recording, and call detail records (CDR).
Page 10: Modules
For more details on the CooVox T-series modules, please refer to 2.2 Modules. And for more information on each model of IPPBX, please visit our official website: www.zycoo.com. 2.2 Modules There are two types of modules for the CooVox series.
Page 11: Plug-In Modules
CooVox T Series IP Phone System Admin User Guide FXS-200 Module  FXS-200 module provides two FXS interfaces (RJ11) for connecting fax machines or analog phones as internal extensions. 2.2.2 Plug-in modules 4FXO Module  4FXO module provides 4 FXO interfaces for connecting PSTN lines provided by the telecom. It can be installed on two slots of T200/T600 and provides a maximum of 8 FXO interfaces.
Page 12 CooVox T Series IP Phone System Admin User Guide 2FXOS Module  2FXOS module provides 2 FXO and 2 FXS interfaces, it can be installed on two slots of the T200 /T600. After installing the 2FXOS module, the lifeline feature will be enabled, you can still use the analog phone to make and receive calls when there is a power failure.
Page 13 CooVox T Series IP Phone System Admin User Guide should be installed on SLOT2.
Page 14: Mechanical Design
CooVox T Series IP Phone System Admin User Guide 2.3 Mechanical Design 2.3.1 CooVox-T100/T100-S/T100-A4 CooVox-T100/T100-S/T100-A4 Front Panel  CooVox-T100/T100-S/T100-A4 Rear Panel ...
Page 15 CooVox T Series IP Phone System Admin User Guide 1 * Power Interface (DC 12V 2A) 1 * Reset Button 1 * USB Interface (For USB keyboard or USB storage) 1 * Console Interface (For connecting to a monitor and debug purpose) 2 * Ethernet Interface (WAN/LAN:10/100Mbps) 2/4 * Analog Ports (FXO/FXS) Note:...
Page 16: Coovox-T200
CooVox T Series IP Phone System Admin User Guide 2.3.2 CooVox-T200 CooVox-T200 Front Panel  CooVox-T200 Rear Panel  1 * Power Switch 1 * Power Interface (AC 100V~240V) 1 * Reset Button 1 * USB Interface (For USB keyboard or USB storage) 1 * Console Interface (For connecting to a monitor and debug purpose) 2 * Ethernet Interface (WAN/LAN:10/100Mbps) 2 * Applicable Module for SLOT1&2 (FXO/FXS/GSM Module Cards)
Page 17: Coovox-T600
CooVox T Series IP Phone System Admin User Guide Disconnected SLOT 1/2 Status Green Channel available (SLOT1/2) Channel failure Channel available Channel failure Channel available Channel failure 2.3.3 CooVox-T600 CooVox-T600 Front View  CooVox-T600 Back View  1 * Power Switch 1 * Power Interface (AC 100V~240V) 1 * Reset Button 1 * USB Interface (For USB keyboard or USB storage)
Page 18 CooVox T Series IP Phone System Admin User Guide Power Off System States Wink System is Running System Booting or Failed WAN/LAN WAN/LAN Wink Data Transmitting Interface No Data Transmitting States Green Channel Loading (SLOT1/2) Succeed Channel Loading Failure Channel Loading Succeed Channel Loading Slot1 and Slot2...
Page 19: Key Feature
Audio Codec: G.722/ G.711-Ulaw/ G.711-Alaw/ G.726/ G.729/ GSM/ SPEEX/Opus  Video Codec: H.261/ H.263 / H.263+ /H.264/VP8  VPN Server (PPTP/OpenVPN, support 10 VPN clients)  VPN Client (PPTP/OpenVPN)  IP Phone Provisioning (ZYCOO, ALE, Cisco, Fanvil, Htek, Yealink) ...
Page 20: Environmental Requirements
CooVox T Series IP Phone System Admin User Guide 2.5 Environmental Requirements Operating Temperature: 0 °C ~40 °C Storage Temperature: -20 °C ~ 55 °C Humidity: 5~95% Non-Condensing...
Page 21: Getting Started
CooVox T Series IP Phone System Admin User Guide 3. Getting Started 3.1 Hardware Installation Hardware installation of each model is documented in the “Quick Installation Guide”, and the guide was packed with each of the IPPBX packages. Please refer to the guide to install the unit into your local LAN.
Page 22: Configuration Wizard
CooVox T Series IP Phone System Admin User Guide 3.3 Configuration Wizard Quick Setup Wizard is specially designed on v4.0.0 software for CooVox T-series IPPBXs to help you quickly and easily set up your IPPBX system within minutes. After logging to the system. Click on the button on the bottom left concern to start the Quick Setup Wizard journey.
Page 23 CooVox T Series IP Phone System Admin User Guide Language: Set up the system’s default language, it determines the prompt language.  Time Zone: Set up the system time zone.  Opermode: Set up the system analog trunk’s opermode.  Tone Zone: Set up the system Tone Zone.
Page 24 CooVox T Series IP Phone System Admin User Guide Click on the button to edit the extension parameter values, such as password, extension name, outbound CID, and email. Click on the button to save. After the extension configuration is done, please click on the button to move to the next step.
Page 25 CooVox T Series IP Phone System Admin User Guide Set up the system’s SIP trunk settings. For detailed configuration, please refer to section Telephony- >Outbound Control->Trunks. Click on the button to edit the SIP trunk parameter values. Generally, Client Mode is the most commonly used to connect to the VoIP providers for low cost long distance and international phone calls, while the Server Mode is only used when users want to do SIP trunking between IPPBX's.
Page 26 CooVox T Series IP Phone System Admin User Guide selected SIP trunks file. After the SIP trunk set up is done, please click on the button to move to the next step.  Step 4: Operator Configuration Set up the system’s operator extension number. By default (when there is no incoming call destination number), all incoming calls will go directly to the operator extension number.
Page 27 CooVox T Series IP Phone System Admin User Guide As the above picture shows, number starting with 9 will sent from the FXO-1 and FXO-2 trunks. After the Dial Rules set up is done, please click on the button to move to the next step.
Page 28 CooVox T Series IP Phone System Admin User Guide Step 7: Password Configuration  The system default admin password is “admin”. You can change the admin password in this step, if not, you may skip the step.  Step 8: Proxy Settings Please fill in the required Proxy service user information to activate the service.
Page 29 CooVox T Series IP Phone System Admin User Guide Step 1: Fill in the basic user information such as company name, company location, etc. Then, select the domain server and set your own domain name (please choose the nearest domain server from your location).
Page 30 CooVox T Series IP Phone System Admin User Guide...
Page 31: Dashboard
CooVox T Series IP Phone System Admin User Guide 4. Dashboard 4.1 Monitor The index interface is the system status page, which mainly displays system information and system resource information, such as the number of trunks, call statistics, system storage, etc. ...
Page 32 CooVox T Series IP Phone System Admin User Guide Current Calls: The number of concurrent calls in the system.  Memory: Display the current usage of memory.  Call Statistics: Statistics of the current day’s call type and number of calls of the device. ...
Page 33: Extensions
CooVox T Series IP Phone System Admin User Guide 4.2 Extensions On the Extensions page, you can see all extensions’ real-time status, such as online, offline, busy, and ringing. The status on the right side displays both “On-hook” and “Off-hook” states, which are detected based on SIP INFO signaling.
Page 34 CooVox T Series IP Phone System Admin User Guide SIP/IAX Name: Trunk Name  Trunk Type: Type of trunk（Server or Client）   IP: IP address of the trunk  Delay: Delay in trunk’s data Status: Registration status of trunk ...
Page 35 CooVox T Series IP Phone System Admin User Guide Digital Channel: Channel number  Signaling: Signaling type  Chan Status: Channel status  Chan In Alarm: Whether the channel is alarmed  Chan Blocked: Whether the channel is blocked  Chan In Service: Whether the channel is in service ...
Page 36: Telephony
CooVox T Series IP Phone System Admin User Guide 5. Telephony 5.1 Extensions Path: Telephony -> Extensions Extensions and departments should have been created during the Quick Setup Wizard process. You may manage extensions and departments here on this screen. If you have skipped the Quick Setup Wizard, you may create them here on this screen as well.
Page 37 CooVox T Series IP Phone System Admin User Guide department settings, please click on the button, or click on the button to remove a department. Name: You may change the department name from the textbox.  Ring Strategy: In the dropdown list select a desired ring strategy of how to ring the ...
Page 38: Ip Extensions
CooVox T Series IP Phone System Admin User Guide 5.1.2 IP Extensions Path: Telephony -> Extensions -> IP Extensions IP extensions are user extensions including desktop IP phones, softphones for Windows/Android/iPhone/Linux and other endpoints that support SIP/IAX2 protocol. The extensions are created through the quick setup wizard, to check or modify the extension properties please click the button.
Page 39 CooVox T Series IP Phone System Admin User Guide Language: Choose a specific system voice prompts.  Outbound CID (1/2): Outbound CID will be passed to the called party while calling  through the VoIP or digital trunk (E1/T1/BRI) lines, you can define 2 CIDs for each extension and choose which to be used by dial rules.
Page 40 CooVox T Series IP Phone System Admin User Guide of the LAN. For security reasons, users cannot enable this option with a weak password.  Video Call: Enable/Disable the Video Call, it will be effective only when the endpoint supports video. ...
Page 41 CooVox T Series IP Phone System Admin User Guide member extensions in the group can use the pickup feature to help him answer this call. The default value is 1 (1-64), please use ‘, ‘ to separate each group for multiple groups use.
Page 42 CooVox T Series IP Phone System Admin User Guide RFC4733, it can be changed if necessary.  SRTP: Secure Real-time Transport Protocol (SRTP) encrypts the RTP traffic to secure your VoIP phone calls. Before enabling this option you need to ensure the SIP endpoint can also support SRTP.
Page 43 CooVox T Series IP Phone System Admin User Guide click the button to create a batch of extensions. options are available for backup using MS xlsx file or adding extensions of the IPPBX system in bulk.  Define a Start Extension Number and the number of extensions to be created in the Count field.
Page 44: Analog Extensions
CooVox T Series IP Phone System Admin User Guide 5.1.3 Analog Extensions Path: Telephony -> Extensions -> Analog Extensions Analog extensions are generated automatically by the IPPBX system if FXS interfaces are detected. All you have to do is attaching analog phones or fax machine to the FXS interface, the analog extensions can be used directly for phone calls, no more additional settings required.
Page 45: Inbound Control
CooVox T Series IP Phone System Admin User Guide Extension number: This option can be defined per your requirements.  Alias: This option can be defined to identify this analog extension.   Outbound CID: This option displays the number externally through digital trunk. ...
Page 46 CooVox T Series IP Phone System Admin User Guide In order to create an IVR menu, please click on the button, you’ll see a popup dialog as below: In the Name field a name is required to identify this IVR menu. ...
Page 47: Call Queue
CooVox T Series IP Phone System Admin User Guide this IVR menu, voicemail for example.  Press Key Timeout(s): The maximum interval time in seconds between pressing two keys.  Events are the IVR options to be configured according to the instructions you have specified in the selected IVR prompts.
Page 48 CooVox T Series IP Phone System Admin User Guide First please complete the General Settings.  In Call Queue Name field specify a name to identify this queue. In Queue Number field a default number is given. The number could be changed within ...
Page 49 CooVox T Series IP Phone System Admin User Guide After Agent Penalty is enabled, and the Ring Strategy is on the Linear mode, the  incoming calls in the queue will ring the agents in the order of the static agent extension numbers list.
Page 50 CooVox T Series IP Phone System Admin User Guide Auto Fill if it’s set to be Yes, and multiple agents are available, the PBX will send one  call to each waiting agent (depending on the ring strategy). Otherwise, it will hold all calls while it tries to find an agent for the top call in the queue, making the other callers wait.
Page 51 CooVox T Series IP Phone System Admin User Guide sending the call to the next Agent (based on Ring Strategy).  If an agent’s extension rings and the agent fails to answer the call, Auto Pause option can automatically pause that agent to stop them receiving further calls from the queue. ...
Page 52 CooVox T Series IP Phone System Admin User Guide  Caller Position Announcements is used to tell the callers how they’ve been waiting and the position in the queue.  Announce Hold Time: Announce to the callers of the time they have been waiting, the first minute callers waiting in the queue will not hear such announcements.
Page 53: Time Conditions
CooVox T Series IP Phone System Admin User Guide Repeat Frequency(Sec): The time interval to repeat this periodic announcements.  Announcements Prompts: To select a voice prompts to be periodically played to the  waiting callers. After setting up call queue, you may use internal extensions (non-agent extensions) to call the queue number to verify the queue settings.
Page 54 CooVox T Series IP Phone System Admin User Guide In order to exclude holidays from the weekdays, you’ll also have to set up holidays. Please ensure you add all upcoming holidays to the holiday list. Now you have all prerequisites to set up a time rule.
Page 55 CooVox T Series IP Phone System Admin User Guide Now you could apply this time rule to the Inbound Routes. In the above example, there are only business hours and non-business hours for inbound calls. If you want inbound calls during your holidays to be handled by a holiday IVR, you could setup another IVR dedicated for holidays.
Page 56: Inbound Routes
CooVox T Series IP Phone System Admin User Guide 5.2.4 Inbound Routes Path: Telephony -> Inbound Control -> Inbound Routes The Inbound Routes settings tell your IPPBX system where to send those inbound calls coming in from the trunks. Calls can be sent to a variety of destinations, including extensions, departments (ring groups), call queues, IVRs, DISAs, conferences, paging groups, voicemail, fax, etc.
Page 57: Direct Routing
CooVox T Series IP Phone System Admin User Guide Please click on button to configure inbound routes for each trunk. In the Inbound Destination field select a desired inbound destination for inbound calls from this trunk. Distinctive Ringtone is optional, if needed, you may specify the ringtone name of the phone, so when the callers call in from this trunk the phone will ring this specific ringtone.
Page 58 CooVox T Series IP Phone System Admin User Guide In the popup window, specify one of your DID numbers, and assign a call destination for all inbound calls by calling this DID number. In the above example, 94088322 is one of your DID numbers, you may configure it with an extension number, when someone calls this number, the call will then directly go to the selected extension.
Page 59: Blacklist
CooVox T Series IP Phone System Admin User Guide In the popup window, specify the caller’s number, and assign a call destination for inbound calls from this external phone number. Once this Direct Routing is created, all phone calls coming from the number 85337096 will then all go to extension 101, no matter when and from which trunk the call is coming in.
Page 60: Outbound Control
CooVox T Series IP Phone System Admin User Guide By specifying a number in the top right number blank, you may add a number to the system blacklist. If you want to share the blacklist numbers on other IPPBX systems, you may download it by clicking the button to download all blacklist numbers in a file and upload on other IPPBX systems.
Page 61 CooVox T Series IP Phone System Admin User Guide Select the parameters you want to configure before modifying them. Usually if the trunks are working fine please do not change these settings.  Remark: Add remark description of the trunk. ...
Page 62 CooVox T Series IP Phone System Admin User Guide Fax DST: The extension number of the fax destination. If the extension number is set  with an email address, the fax will be sent directly to the mailbox. If no email address is set, the fax will be sent directly to the fax machine corresponding to the extension number.
Page 63 CooVox T Series IP Phone System Admin User Guide Click on the button to configure the E1 (PRI) trunk when needed. Call recording: To enable or disable call recording on the trunk/trunks. To enable  recording you have options to record inbound calls only, outbound calls only or both inbound and outbound calls.
Page 64 CooVox T Series IP Phone System Admin User Guide from this trunk.  Fax Detect: Enable/disable fax detection on this trunk. Fax DST: The extension number of the fax destination. If the extension number is set  with an email address, the fax will be sent directly to the mailbox. If no email address is set, the fax will be sent directly to the fax machine corresponding to the extension number.
Page 65 CooVox T Series IP Phone System Admin User Guide Most of the trunk settings will be given by the service provider, settings that are not mentioned by the provider you may leave them blank or use default values. Enable: The trunk will be active and usable only if it’s enabled. ...
Page 66 CooVox T Series IP Phone System Admin User Guide Retry Interval: Once registration expired, retry interval is the number of seconds system  will wait before attempting to send another register request to the server. Identify By: Identify by the user name and domain or the Authorization username. ...
Page 67 CooVox T Series IP Phone System Admin User Guide  Fax Detect: Enable/disable fax detection on this trunk.  SRTP: Secure Real-time Transport Protocol (SRTP) encrypts the RTP traffic to secure your VoIP phone calls. Before enabling this option, you need to ensure the end point can also support SRTP.
Page 68 CooVox T Series IP Phone System Admin User Guide Server URI: SIP URI of the server to register against (e.g. sip:sip.example.com:5060).  AOR Contact: Address of records, it uses the same format as the client URI.   Call Recording: Enable/disable call recording on this trunk. If enabled, all phone calls going in or out will all be recorded.
Page 69 CooVox T Series IP Phone System Admin User Guide through this trunk. It depends on the service provider whether it works or not.  Dial Permission: Custom dial permission for this trunk, by default it uses the “default” dial permission. Configure only if this trunk is for branch office integration, so calls coming from the other side can dial out from this IPPBX trunk directly.
Page 70 CooVox T Series IP Phone System Admin User Guide...
Page 71 CooVox T Series IP Phone System Admin User Guide...
Page 72 CooVox T Series IP Phone System Admin User Guide  Trunk Name: It should be the username of the IAX trunk account.  Authentication: If the “Server Mode” trunk hasn’t enabled this option, then it doesn’t require a username and password for this account, you can disable this option and specify the Server Address for authentication.
Page 73: Dial Rules
CooVox T Series IP Phone System Admin User Guide Password: Password provided by IAXserver.  Outbound CID: The number you want to display to the called party while dialing out  through this trunk.  Dial Permission: Custom dial permission for this trunk, by default it uses the “default” dial permission.
Page 74 CooVox T Series IP Phone System Admin User Guide Click on button to create a dial rule name, below is an example dial rule. Click on the button to create new dialing rules.  In the Time Rules dropdown list, you may select a time condition for this dial rule, so...
Page 75 CooVox T Series IP Phone System Admin User Guide this dial rule will only be available to be used at business hours.  Prepend option is used to always add specific digit/digits in front of the actual dialed number after the Dial Prefix is deleted. These extra digits will be sent along with the actual number to the service provider to exchange.
Page 76: Dial Permissions
CooVox T Series IP Phone System Admin User Guide Note: If you want all users to use the same dial rule for outbound phone calls, a dial prefix may not be necessary. But please make sure all available trunks should be included in the Selected Trunks field, otherwise unselected trunks will never be used.
Page 77 CooVox T Series IP Phone System Admin User Guide In the Dial Rules section by moving the dial rules from the Available Rules field to the Selected Rules field to enable the dial rules in this dial permission. In the above given example, 2 dial rules had been enabled.
Page 78: Pin Sets
CooVox T Series IP Phone System Admin User Guide Extension: Allow/Disallow dialing other extension numbers.  Paging & Intercom: Allow/Disallow dialing paging & intercom group numbers.   Department: Allow/Disallow dialing other department numbers.  Call Parking: Allow/Disallow answering the parked calls. ...
Page 79: Mapping
CooVox T Series IP Phone System Admin User Guide The PIN codes could be any digits that you want, but usually recommended it to be 3 to 5 digits meaningless numbers. You could distribute these PIN codes out to each of the extension users or several of them to share a same PIN per your demand.
Page 80: Audio Library
CooVox T Series IP Phone System Admin User Guide 5.4 Audio Library 5.4.1 Music On Hold Path: Telephony -> Audio Library -> Music On Hold Music On Hold(MOH) is commonly known on an IPPBX system allows audio files (such as WAV or MP3 files) to be uploaded to the IPPBX system and played back when a caller is placed on hold or is waiting in a queue.
Page 81: Ivr Prompts
CooVox T Series IP Phone System Admin User Guide Now click on button to upload audio files to the newly created folder one by one. Supported File Format: MP3, WAV(8KHz, 16bit, Mono) 5.4.2 IVR Prompts Path: Telephony -> Audio Library -> IVR Prompts To configure an IVR menu on CooVox IPPBX system you'll first need to record your IVR prompts, these IVR prompts will communicate with the callers about the menu options that they have e.g.
Page 82: Custom Prompts
CooVox T Series IP Phone System Admin User Guide When done, click on Submit and the selected extension will ring. After the user pickup the phone, please follow the system voice prompts to complete the recording. When recording is done, the newly recorded audio will be listed on this page and ready to be used for setup IVR. 5.4.3 Custom Prompts Path: Telephony ->...
Page 83: Advanced Features
CooVox T Series IP Phone System Admin User Guide 5.5 Advanced Features 5.5.1 Call Forward Path: Telephony -> Advanced Features -> Call Forward Call forward allows calls to an extension to be forwarded to a specific internal extension number or an external phone number. According to different application scenario, the forward type can be set as Forward All, Forward on Busy, Forward When Unavailable, No Answer and Busy, or No Answer and Unavailable.
Page 84 CooVox T Series IP Phone System Admin User Guide To configure call forward please click on the button. And follow the explanations to complete the configurations as below.  In the Extension Number drop-down list select the extension to be configured with call forward.
Page 85: Follow Me
CooVox T Series IP Phone System Admin User Guide 5.5.2 Follow Me Path: Telephony -> Advanced Features -> Follow Me Click on add a follow me feature like below.  Select the Extension which will be configured with Follow Me. Ring Duration (Sec): To set the time in seconds to ring the extension before Follow Me ...
Page 86: Wake Up Call
CooVox T Series IP Phone System Admin User Guide 5.5.3 Wake Up Call Path: Telephony -> Advanced Features -> Wake Up Calls Wake Up Call feature could be used to schedule reminders to the user extensions. Wakeup calls could be scheduled by admin user from admin Web interface, by operator user from operator Web interface, or could be scheduled by extension users by dialing Wake Up Call feature cAodes.
Page 87 CooVox T Series IP Phone System Admin User Guide There are 10 conference numbers for internal extension users to dial to join conference calls. You can also set conference as a destination in inbound routes to allow outside callers to reach the conferences.
Page 88 CooVox T Series IP Phone System Admin User Guide There are options for each conference for you to customize the conference feature. Please click the button to change the options if needed.
Page 89 CooVox T Series IP Phone System Admin User Guide Guest Password is for ordinary conference users, only the users who enter the correct  password can join in the conference.  Admin Password is for conference admin, only the user/users who enter the admin password will become the conference administrator.
Page 90: Disa
CooVox T Series IP Phone System Admin User Guide the recorded name to other participants and at the same time, new participant joins in.  Call Recording option determines whether the conferences to be held in this “conference room” should be recorded or not. 5.5.5 DISA Path: Telephony ->...
Page 91: Paging & Intercom
CooVox T Series IP Phone System Admin User Guide Digit Timeout(sec): The maximum interval time between digits when typing extension  number. Defaulted 5 seconds. Extension for this DISA: If you want to access DISA by dialing an extension, you can ...
Page 92: Smart Did
CooVox T Series IP Phone System Admin User Guide Except group paging and intercom, extension users could also paging/intercom an individual extension by using feature codes, please refer to introductions in Other feature codes section. 5.5.7 Smart DID Path: Telephony -> Advanced Features -> Smart DID With Smart DID feature, the IPPBX system has the ability to route an inbound call directly to an extension if the extension had previously called or tried to call the external number.
Page 93 CooVox T Series IP Phone System Admin User Guide Phonebook feature for CooVox series IPPBX is just like a contact list on the mobile phones. You may add contacts to the IPPBX system, when the contacts calling in, on the ringing user extension phone screen will display the caller number and the contact name you have added before.
Page 94: Ldap
CooVox T Series IP Phone System Admin User Guide Contacts could be added by admin user from admin web interface, by operator from operator web interface and by extension user from extension user web portal. A contact added by admin user and operator user is visible to all extension users, but a contact added by an extension user is only visible to the user who added it and the admin and operator user, other extensions won’t be able to see it.
Page 95 CooVox T Series IP Phone System Admin User Guide  Enable: Enable Call Back feature by switching the button on.  Strip Prefix: The received caller ID might have some additional digits in front of it and it will not be possible for you to call back directly, you can specify here to remove some digits before calling back.
Page 96: Whitelist
CooVox T Series IP Phone System Admin User Guide 5.5.11 Whitelist Path: Telephony -> Advanced Features ->Whitelist An extension user can set up a whitelist, only the numbers in the whitelist can dial that extension number, otherwise the call will be rejected. After establishing the whitelist, user can select the association in the ‘IP Extension’.
Page 97 CooVox T Series IP Phone System Admin User Guide  Operator Extension: Choose an extension to be operator extension. When an incoming call has been directed to voicemail, then by pressing ‘0’ the caller will be put through to the operator extension. Global Ring Time: If it’s not specifically configured, an incoming call will ring the ...
Page 98 CooVox T Series IP Phone System Admin User Guide blocked by the phone system.  Jitter Buffer: Jitter buffer can be used to resolve the sound distortion caused by network congestion, timing drift or route changes.  Call Forward CID: The incoming call numbers are allowed to be transmitted through other digital trunks.
Page 99: Voip Advanced
CooVox T Series IP Phone System Admin User Guide The user extension number and system extension number ranges are defined here to avoid any conflicts within the IPPBX system. You can modify these number ranges as per your requirements. The user extension number could be 2 to 11 digits. And Call Retrieve Number range need to be modified from the Feature Codes screen.
Page 100 CooVox T Series IP Phone System Admin User Guide UDP Port: SIP over UDP service port. By default, ZYCOO IPPBX system uses UDP as  SIP transmission protocol. Port number can be changed here if required. If changed on the IPPBX system, you’ll also have to change on the SIP clients.
Page 101 CooVox T Series IP Phone System Admin User Guide will cause phone system exception.  RTP Port Range: The UDP ports used by the IPPBX system to carry RTP voice stream. Do not change the port range or you may encounter audio issue with phone calls. ...
Page 102: Analog Settings
CooVox T Series IP Phone System Admin User Guide IAX2 extension support had been enabled by default for all extensions. And IAX2 works on UDP port 4569, you may modify the port number if required. Asterisk supports different QoS settings at the application level for various protocols on both signaling and media.
Page 103 CooVox T Series IP Phone System Admin User Guide  Caller ID Detection: Allow\Disallow to detect caller ID.  Caller Name: In some countries/regions caller name can be passed through the PSTN lines, by enabling this option the caller name will be received by the IPPBX system along with the caller ID.
Page 104: Voicemail Settings
CooVox T Series IP Phone System Admin User Guide 1 to 5 digits been matched then to consider it as part of the Caller ID.  DTMF Misses End: Sample matching value of DTMF caller ID digits, you can choose 1 to 5 digits been mismatched then to consider it’s not part of the caller ID.
Page 105 CooVox T Series IP Phone System Admin User Guide Max Greeting Time sets the max greeting message duration the extension users can  record in their mailbox to greet the callers when they entering voicemail.  Dial ‘0’ for Operator: option if enabled, the callers can press 0 to call the operator extension.
Page 106: Module Settings
IPPBX systems. Ignore this part if you are using FX S/FX O/GSM modules. Path: Telephony -> Preferences -> Module Settings ZYCOO T600 IPPBX systems need proper module settings to load correct drivers and configure files to drive the E1 and BRI telephony modules.
Page 107 CooVox T Series IP Phone System Admin User Guide  Mode: Sets the module to work as E1mode.  Clocking Source: Use local or remote as the E1/T1 clock source.  Signaling: Sets the module to work with PRI CPE or NET, CPE is used on the client side, NET is used on the telephony provider side.
Page 108 If in the deployment you got some else connection status you should check with the telephony provider to confirm the configuration parameters. Or check with them if the line had been activated by them and ready for phone calls. If you need any help from ZYCOO, please contact ZYCOO Support for help.
Page 109 CooVox T Series IP Phone System Admin User Guide T1 runs on same signaling types as E1 mode. And T1 uses different Framing and Coding methods, configure these parameters according to the details provided by the telephony provider. In most cases CRC4 is not needed for T1 circuit, enable it only when the provider requires it.
Page 110 CooVox T Series IP Phone System Admin User Guide MFC/R2 Signaling In the E1 settings section and Signaling field by selecting R2 you are able to configure E1 R2 signaling. In Signaling field select R2, Framing and Coding should use default value. Below in the R2 Signaling Settings section set the R2 parameters.
Page 111 CooVox T Series IP Phone System Admin User Guide all systems, so the option to reverse this behavior is provided.  Advanced Protocol File: Additional configurations for R2 signaling. Category: Send calling party’s category. Usually National Subscriber works just fine, ...
Page 112 CooVox T Series IP Phone System Admin User Guide Please configure these parameters according to the instructions of the service provider or ask for advice from our support team. Otherwise please do not change these settings without professional guidance.
Page 113: Feature Codes
CooVox T Series IP Phone System Admin User Guide 5.7 Feature Codes Path: Telephony -> Feature Codes Feature codes can be dialed from user extensions to enable and disable certain features or to achieve some call features. For example, enable and disable call forward, transfer incoming calls, check voice messages, etc.
Page 114: Call Parking Feature Codes
CooVox T Series IP Phone System Admin User Guide If there’s an incoming call ringing on an extension that belongs to your department, you may dial the general call pickup feature code *8 (end with #) to pick up the call. While if there are 2 ringing extensions in your department, by dialing *8 will pick up the first incoming call.
Page 115: Call Transfer Feature Code
CooVox T Series IP Phone System Admin User Guide And this could be done by any extension. A call could be parked for maximally 120 seconds before it goes back to the extension which parked it. And the parking lot (call retrieve numbers) could be monitored by BLF. It’s helpful if the operator wants to know if there are calls parked on the IPPBX system.
Page 116: Blacklist Feature Code
CooVox T Series IP Phone System Admin User Guide transfer by pressing * when the third party is still ringing. 5.7.5 Blacklist Feature Code Blacklist feature codes allow the extension users to add external phone numbers to IPPBX system blacklist from their phones, consequently the numbers added will not be able to dial in to the IPPBX system.
Page 117: Call Queue Feature Code
CooVox T Series IP Phone System Admin User Guide Normal Spy: For example, extension 410 is talking to someone on the phone, you can  dial *90410 (end with #) to listen to their conversation, however, neither speaker will be able to hear you.
Page 118: Conference Feature Code
CooVox T Series IP Phone System Admin User Guide Agent Login and Agent Logout are for dynamic agents to login or out of the call queue. And for both static agents and dynamic agents, they can dial *95 to suspend their extensions temporarily, new calls will not be distributed to their extensions, until they dial *095 to resume.
Page 119: Wakeup Call Feature Code
CooVox T Series IP Phone System Admin User Guide If the invited party doesn’t want to join in the conference, conference admin user can press *# to return to the conference without the invited party. During a live call the extension user can press *0 to create a dynamic conference room. The other side will automatically enter the conference as an ordinary participant while the extension user who created this conference will be requested to enter the conference password to enter.
Page 120: Call Forward Feature Code
CooVox T Series IP Phone System Admin User Guide 5.7.10 Call Forward Feature Code Call forward could be configured from admin and operator web user interface. With the following feature codes, extension users can activate or deactivate call forward directly from their phones without configuration on the Web GUI.
Page 121: Office Closed Feature Code
5.7.13 CooCall Push Notification When you have registered your extension with ZYCOO CooCall softphone APP, the IPPBX system can send push notification to your phone to wakeup CooCall upon incoming calls. You may dial “Always Send Push” or “Do Not Send Push” feature code to enable or disable...
Page 122: Other Feature Codes
CooVox T Series IP Phone System Admin User Guide 5.7.14 Other Feature Codes Announce WAN Port IP: By dialing this code you'll hear the system announce the IP  address of the IPPBX WAN interface.  Announce LAN Port IP: By dialing this code you'll hear the system announce the IP address of the IPPBX LAN interface.
Page 123 CooVox T Series IP Phone System Admin User Guide configure recording all calls for the extensions which may cause heavy system resource use if some call recordings are not required. Intercom: The intercom feature code allows you to intercom one extension only. You ...
Page 124: Reports
CooVox T Series IP Phone System Admin User Guide 6. Reports 6.1 Records 6.1.1 Call Record Path: Reports -> Records -> Call Record Call recordings to be checked here are for those extensions which had enabled call recording from the extension edit page. Search criteria can be used to search call recordings are as follows.
Page 125: Conference Recordings
CooVox T Series IP Phone System Admin User Guide Or you may click on the button to download or click to delete. Call recordings can be managed only by the admin user from admin web UI. Operator user can only query and review the recordings but cannot delete them. 6.1.2 Conference Recordings Path: Reports ->...
Page 126: Log
CooVox T Series IP Phone System Admin User Guide One touch recording is for those extensions that are not enabled call recording, when the user wants to record the call, by pressing *1 will start recording. The recordings of once touch recording could be found here. Search criteria and recording list options are the same as “normal”...
Page 127: Fax Log
CooVox T Series IP Phone System Admin User Guide In the PIN Code field specify a PIN code of a PIN Set to search outbound calls made by  using this PIN code. The time when this call took place will be listed in the Start Time column. ...
Page 128 CooVox T Series IP Phone System Admin User Guide...
Page 129: Addons
CooVox T Series IP Phone System Admin User Guide 7. Addons 7.1 API 7.1.1 AMI Path: Addons -> API ->AMI This section defines the information of the AMI interface. If the AMI Account Settings is empty, it will consider that the AMI interface is closed. The AMI interface is mainly used for the connection of third-party systems and send commands to control traffic and obtain relevant data in the device.
Page 130: Pms
CooVox T Series IP Phone System Admin User Guide Therefore, the URL is required to fill out. URL: The destination address of the push event.  Event: The AMI event type that needs to be pushed to the destination address. ...
Page 131: Exbox
CooVox T Series IP Phone System Admin User Guide 7.2 Exbox 7.2.1 Devices Path: Addons -> Exbox ->Devices If you need to deploy a large number of analog phones through the EX16S Extension Box(EOL VoIP Gateway) and connect to the IPPBX, you need to assign the extension numbers to each EX16S’s phone interface through the EX16S auto-configuration function.
Page 132 CooVox T Series IP Phone System Admin User Guide  Name: Specify a name for the EX16S to distinguish it from other EX16S devices.  MAC: Fill in the MAC address of the EX16S device.  Server Address: Ex16s The server IP address registered by EX16S. Server Port: Ex16s。The server port number registered by EX16S.
Page 133 CooVox T Series IP Phone System Admin User Guide Default in OFF.  Output Noise Reduction: Enable/Disable the EX16S output noise reduction function. Default in OFF.  Echo Cancellation: Enable/Disable the EX16S echo cancellation function. Default in Call Waiting: call waiting。Enable/Disable the call waiting function on the FXS channel ...
Page 134 CooVox T Series IP Phone System Admin User Guide 3. Assign Extension Numbers 3. Assign an extension. Click on the "Auto Fill" button directly, the system will assign the first number of the IP extension to the first interface, and automatically fill in all 16 interfaces of the EX16S in turn.
Page 135 CooVox T Series IP Phone System Admin User Guide 4. After the setting is completed, click on the “Submit” button, and the device’s status should change to “Configured”.
Page 136 CooVox T Series IP Phone System Admin User Guide 5. Select the devices you would like to activate and click on the “Activate” button. When the device’s status shows “Activated”, that means the configuration is successful. When the IPPBX system completes the configuration of the EX16S, the EX16S system will restart automatically.
Page 137: Settings
CooVox T Series IP Phone System Admin User Guide The difference from the automatic scan configuration is that the manually added EX16S needs to fill in the MAC address of the remote EX16S and needs to set the server address. The server address is the custom domain name address in the SIP proxy service you applied for (so you need to apply for the SIP proxy service first, please refer to the description of the proxy server chapter).
Page 138: Control Panel
CooVox T Series IP Phone System Admin User Guide Enable: Enable/Disable the auto deployment function.  Network Interface: The corresponding network interface from EX16S to the IPPBX.  7.3 Control Panel 7.3.1 Group Path: Addons -> Control Panel->Group The extensions can be dispatch into different groups, and use the PBX Control Panel for paging, background music, tasks, etc.
Page 139: Settings
CooVox T Series IP Phone System Admin User Guide Name: Name of the group  Extension: The extension number included in the group.  7.3.2 Settings Path: Addons -> Control Panel->Settings The Control Panel is modules design, in which you can turn on and off specific modules on the Control Panel.
Page 140: Soft Phone
7.4 Soft Phone 7.4.1 Settings Path: Addons -> Soft Phone->Settings The CooCall softphone is supported by the ZYCOO CooVox series IPPBX. You can configure the registration information and whether to enable push notification feature with this section. Enable: Enable/Disable the push notification function on CooCall for incoming calls.
Page 141: List
CooVox T Series IP Phone System Admin User Guide will primarily choose the Proxy service domain name as the server address. If the Proxy service is disabled, the system will use the WAN port address as the server address. Port: The port number is part of the information required for generating the registration ...
Page 142: Remote Access
CooVox T Series IP Phone System Admin User Guide 7.5 Remote Access 7.5.1 Status Path: Addons -> Remote Access ->Status SIP Proxy status information  Proxy Status: Connection status between IPPBX and Proxy server.  Domain Server: The external domain name used for extensions registration and WebRTC access to the IPPBX.
Page 143 The Zycoo SIP Proxy Service can perfectly solve the problem of NAT traversal. After enabling the proxy service, you can directly use the domain name provided by Zycoo to register remote SIP extensions.
Page 144: Voice Assistant
CooVox T Series IP Phone System Admin User Guide 7.6 Voice Assistant 7.6.1 Status Path: Addons -> Voice Assistant ->Status The voice assistant feature utilizes a cloud-based speech recognition engine to match user voice inputs with predefined keywords, enabling the execution of corresponding functions. This feature allows users to perform tasks via voice commands, minimizing the need for manual input.
Page 145: Config
CooVox T Series IP Phone System Admin User Guide Lastest Update Time: The most recent time the certificate was uploaded.  7.6.2 Config Path: Addons -> Voice Assistant ->Config Click the "Add" button to create a new voice assistant. Set the "Voice Prompts" and "Invalid Prompt Sound", then select the "Language"...
Page 146: Hot Standby
CooVox T Series IP Phone System Admin User Guide Events: Execute corresponding routing branches after recognizing speech matching  keywords. 7.7 Hot Standby Path: Addons -> Hot Standby The hot-standby function is using two same model of IPPBX server with the same software version, one as the primary server and the other one work as secondary server.
Page 147: Remote Management
 Enable: Enable/Disable the Remote Management function.  Invitation Code: Obtain the invitation code from the ZYCOO Support Team or distributors. Using this invitation code to connect to the remote management platform.  Host: It is used for third-party remote management server connection. If you use the...
Page 148: Autoconfig
CooVox T Series IP Phone System Admin User Guide 7.9 AutoConfig 7.9.1 Devices Path: Addons ->AutoConfig->Devices The AutoConfig function helps to realize the automatic discovery and configuration of IP phones in the LAN. It supports pnp and option66 methods. Step-1: Scan or Add a new phone. Simply click on the button, it can automatically discover the phone in the same LAN, or discover the phone through pnp subscription feature.
Page 149: Files
CooVox T Series IP Phone System Admin User Guide may choose the IPPBX’s WAN port or LAN port.  Download URL: The download path required when downloading the configuration file in static mode.  Config Type: Choose to use PNP for configuration or quick registration code ...
Page 150: Custom Template
CooVox T Series IP Phone System Admin User Guide 7.9.3 Custom Template Path: Addons ->AutoConfig->Custom Template Click the "New" button on the "Custom Template" page to create and edit a new template and apply it on the "Devices" page. 7.9.4 Custom Phone Model Path: Addons ->AutoConfig->Custom Phone Model Click the "New"...
Page 151 CooVox T Series IP Phone System Admin User Guide...
Page 152: System
CooVox T Series IP Phone System Admin User Guide 8. System 8.1 Reboot /Reset 8.1.1 Cron Reboot Path: System -> Reboot /Reset->Cron Reboot To periodically restart the driver or asterisk service. Asterisk: Enable/Disable restart Asterisk service.  DAHDI : Enable/Disable restart DAHDI service. ...
Page 153: Reset
CooVox T Series IP Phone System Admin User Guide 8.1.3 Reset Path: Maintenance -> Reboot and Reset To reset T100/T100-S/T100-A4 and T200 please refer to below 3 reset methods (Method 1, Method 2 and Method 3). To reset T600 there’s only 1 way, please refer to Method 1. Method 1: Reset from web UI Resetting the IPPBX system Click on...
Page 154 CooVox T Series IP Phone System Admin User Guide system will reboot and start the reset process. Reset T100/T100-S/T100-A4 and T200 IPPBX this way is the same as resetting from the web UI. Only difference would be you cannot choose to keep the network profiles, call logs and recordings, and you will need to access the IPPBX system via the default IP.
Page 155: Region /Time
CooVox T Series IP Phone System Admin User Guide 8.2 Region /Time Path: System -> Region / Time System time is very important for the IPPBX system, especially when the IPPBX system handles inbound phone calls according to time conditions, then only if the system time is correct will calls be handled properly.
Page 156: Storage
CooVox T Series IP Phone System Admin User Guide In the Set Current PBX Time blank, you may manually input the date and time to set it as the current PBX time. Then click on button to save the manually set time to the IPPBX hardware.
Page 157 CooVox T Series IP Phone System Admin User Guide Write. Frequency (days): The time interval between each data backup operation.  Upload Time: The specific time when the data backup operation is performed.   Call Logs: Whether to backup the call log data to the USB storage. ...
Page 158: Ftp Storage
CooVox T Series IP Phone System Admin User Guide 8.3.2 FTP Storage Path: System -> Storage -> FTP Storage Utilizing your existing FTP server, you can configure the IPPBX system to upload call recordings, voicemails and call log files to your FTP server. If you don’t have one you can even use your Windows PC to setup an FTP server for the IPPBX system to connect to.
Page 159 CooVox T Series IP Phone System Admin User Guide In the Frequency dropdown list select the number of days of each uploading.  In the Upload Time field specify the exact time of the uploading.  Once configurations done, click on button to connect the IPPBX system with the FTP server.
Page 160: System Storage
CooVox T Series IP Phone System Admin User Guide 8.3.3 System Storage Path: System -> Storage ->System Storage Storage management of recording files and voice data in the system. When the system storage is full, you can clear the recording files and voice data files in the system storage.
Page 161: Vlan
CooVox T Series IP Phone System Admin User Guide The WAN network interface of CooVox series IPPBXs could be configured to work in Static IP, DHCP or PPPoE mode. In most cases assign a static IP would be the best practice. As all the IP phones will communicate with the IPPBX through this IP address.
Page 162: Vpn
CooVox T Series IP Phone System Admin User Guide data network is congested. To set VLAN, navigate to web menu Network Settings->Network->VLAN. As you can see here on this page, you are able to configure 4 VLANs, 2 each for WAN or LAN port. Ensure VLAN IPs for VLAN1 and VLAN2 of WAN and LAN interfaces are in several different network segments.
Page 163 CooVox T Series IP Phone System Admin User Guide between other CooVox series IPPBXs or IP phones. You don't need to build a dedicated VPN server or buy a VPN router. This is also a workaround to avoid firewall issues when configuring remote VoIP client such as SIP protocol which is notoriously difficult to pass through a firewall due to its random port numbers to establish connection.
Page 164 CooVox T Series IP Phone System Admin User Guide Specify your customized information and click on button to continue. Click on button to setup the OpenVPN server.
Page 165 CooVox T Series IP Phone System Admin User Guide  Stealth: Certain deep packet inspection firewalls might not allow OpenVPN traffic, stealth SSL tunneling can disguise your OpenVPN traffic under the HTTPS traffic which is often seen as HTTPS traffic by the DPI. ...
Page 166 CooVox T Series IP Phone System Admin User Guide Compress LZO: LZO is an efficient data compression library which is suitable for data  de-compression in real-time. TLS-Server: TLS is an excellent choice for authentication and key exchange mechanism  of OpenVPN.
Page 167 CooVox T Series IP Phone System Admin User Guide Finally turn on the enable switch to enable OpenVPN server. OpenVPN Client To configure OpenVPN client, please click on the button to show the configurations. The certificate files downloaded from the OpenVPN server should be uploaded here. In the CA Certificate field upload the ca.crt file.
Page 168 CooVox T Series IP Phone System Admin User Guide  In the Server Address field you should specify the OpenVPN server address, which can be a public IP or a domain name.  Enable Stealth if the OpenVPN server has enabled it. ...
Page 169 CooVox T Series IP Phone System Admin User Guide switch on the VPN client connection. And you may check the VPN connection status in the VPN Client Status section. In the VPN client status section the VPN client IP, the VPN type and the connection status will be displayed.
Page 170 CooVox T Series IP Phone System Admin User Guide Configure the PPTP VPN server before enabling it.  Remote IP: PPTP VPN remote network IP range, there must be 10 or less available IP addresses between start IP and end IP. ...
Page 171 CooVox T Series IP Phone System Admin User Guide sophisticated and secure approach to authentication by creating a unique challenge phrase (a randomly generated string) for each authentication. pap: Password Authenticate Protocol PAP works like a standard login procedure; it ...
Page 172 CooVox T Series IP Phone System Admin User Guide PPTP VPN Client To configure PPTP VPN client, please click on the button to show the configurations. Configure PPTP VPN client settings before enabling it.  Enable 40/148-bit encryption for MPPE: Tick to enable 40-bit key (standard) or 128-bit key (strong) MPPE encryption schemes.
Page 173: Static Routing
CooVox T Series IP Phone System Admin User Guide Username: PPTP VPN username given by the VPN server.  Password: PPTP VPN user password given by the VPN server.   Default Gateway: If enabled, all network traffic will go through the PPTP VPN connection.
Page 174: Dhcp Server
CooVox T Series IP Phone System Admin User Guide When needed you may click on the button to add a manual static route.  Destination is the IP address of the destination host or network address.  If the packets are to be sent to the Destination specified above, then send them to the Gateway address.
Page 175 CooVox T Series IP Phone System Admin User Guide of time when compared with having to configure these settings manually. Before activating DHCP services, please ensure there’s no other DHCP server running in your LAN, otherwise there will be collision between servers. Set the DHCP server network parameters and turn it on.
Page 176: Snmp
CooVox T Series IP Phone System Admin User Guide Just simply specify the MAC address of the client device and associate an IP address with it, and this IP will always be reserved for this specific client device. 8.4.6 SNMP Path: System ->...
Page 177: Email Services
CooVox T Series IP Phone System Admin User Guide Enable: Enable/Disable SNMP  Community: Community tag   Network: The working network of SNMP No need to add them to the IP whitelist. 8.5 Email Services 8.5.1 Mail Server Settings Path: System ->...
Page 178 CooVox T Series IP Phone System Admin User Guide the quick installation wizard, mail server could be configured, if you’ve not done it from the wizard, it still can be configured from here. We have built-in some popular Email service providers’ SMTP configuration templates for users to quickly deploy their mail server.
Page 179: Voicemail To Email Settings
CooVox T Series IP Phone System Admin User Guide 8.5.2 Voicemail to Email Settings Path: System -> Email Services -> Voicemail to Email Settings Voicemail to Email is a very useful feature for the extension users, as the IPPBX system has the ability to send received new voicemail messages of their extensions to their Email box.
Page 180: Diagnostic
CooVox T Series IP Phone System Admin User Guide 8.6 Diagnostic 8.6.1 PING Path: Maintenance -> Diagnostic -> PING The ping command is a very common method for troubleshooting the accessibility of devices. It uses a series of Internet Control Message Protocol (ICMP) Echo messages to determine: ...
Page 181: Tcp Dump
CooVox T Series IP Phone System Admin User Guide During the whole process each step will output in the Results field, you can view which routes the packets have taken before reaching their final destination. 8.6.3 TCP Dump Ethernet capture uses TCPDUMP which is a common pocket analyzer allows users to capture TCP/IP and other packets being transmitted or received over a network to which the CooVox IPPBX is attached.
Page 182: Channel Monitor
The downloaded file could be analyzed by Wireshark or you could send the file to ZYCOO support team for help. 8.6.4 Channel Monitor Path: Maintenance -> Diagnostic -> Channel Monitor Channel Monitor, technically DAHDI Monitor allows you to monitor signal level on analog channel and record the output to a file.
Page 183: Asterisk Cli
CooVox T Series IP Phone System Admin User Guide 8.6.5 Asterisk CLI The Asterisk CLI provides you the access to execute the Asterisk CLI commands. To avoid incorrect operation that may affect the IPPBX system, here provides the pjsip and core command to check the status.
Page 184 CooVox T Series IP Phone System Admin User Guide First of all make sure the Firewall option is enabled. Only consider disabling your  firewall if your CooVox IPPBX is behind a router/firewall without any port forwarding from the Internet. ...
Page 185 CooVox T Series IP Phone System Admin User Guide Step 3: Add a common rule to grant access of your local LAN.  The Action of this rule needs to be set as Accept. Protocol should be set as TCP/UDP. ...
Page 186 CooVox T Series IP Phone System Admin User Guide able to access your IPPBX system. Other IP addresses will all be blocked. Common Rules can be used to configure the firewall to grant or deny an IP address or a network from communicating with the IPPBX system.
Page 187: Intrusion Detection And Prevention
CooVox T Series IP Phone System Admin User Guide You may specify the service port number and the maximum packets to be accepted on this port number in a certain time interval. Except the specified number of packets, more packets sent within the time interval will be dropped by the IPPBX system.
Page 188: Ip Blacklist
CooVox T Series IP Phone System Admin User Guide Each of the intrusion detection and prevention rule is configured with a maximum Illegal Attempts and the Observation time duration, once the Illegal Attempts reached the given value in the given Observation time duration, the source IP address of where the illegal attempts coming from will be banned by the firewall for the given time duration specified in Ban for field.
Page 189: Ip Whitelist
CooVox T Series IP Phone System Admin User Guide If an IP address appears incorrectly in the list of rejected IP, you can click on the button to remove it from the IP blacklist. 8.7.4 IP Whitelist Path: System -> Security Center -> IP Whitelist IP Whitelist allows you to add IP addresses and network addresses to the IPPBX system as a trusted.
Page 190: Backup/Upgrade
CooVox T Series IP Phone System Admin User Guide not included as trusted IP addresses. Otherwise you don’t have to add them to the IP whitelist. 8.8 Backup/Upgrade 8.8.1 Upgrade Path: System->Backup/Upgrade -> Upgrade Please click on the button and select the corresponding firmware for the upgrade process.
Page 191: System Logs
CooVox T Series IP Phone System Admin User Guide  Enable Auto Backup: Enable/Disable auto backup service  Type: Frequency of auto backup, such as daily, weekly, etc.  Max Package: The maximum number of backup packages can be reserved in the system File name is generated according to the software version, date and exact time when the backup is performed.
Page 192: Other Log
CooVox T Series IP Phone System Admin User Guide if you want to search per the type of users, optionally if you want to search according to the user’s IP address you may also specify the IP address in the IP Address field then finally click on button.
Page 193: Settings
CooVox T Series IP Phone System Admin User Guide SSH Access Logging can be used to trace the SSH login records.  PBX Logging can be used to analyze the phone services related issues.  The OS Logging can be used to analyze the IPPBX system OS level issues. ...
Page 194 CooVox T Series IP Phone System Admin User Guide  Username/password: Account username/password  Role: User roles correspond to the their own landing page/software.  Administrator -> main configuration system web page.  PBX Panel -> Desktop-based PBX Panel software login. ...
Page 195: Plug-In
CooVox T Series IP Phone System Admin User Guide 8.10.2 Plug-in The Plug-in management page can control whether to enable or disable certain plug-in, such as the CooCall App push notification, IP Phone auto provisioning, or the PBX panel. It is suggested to disable the plug-in that you are not using, because each plug-in requires extra system resources to run.
Page 196: Ssh
CooVox T Series IP Phone System Admin User Guide 8.10.4 SSH The IPPBX system disabled the SSH function by default. When the SSH is enabled, user can use the root credential to log in the system via command-line interface. The root user is generally used for system maintenance, and it is recomm ended to close it after use.
Page 197: Http
CooVox T Series IP Phone System Admin User Guide 8.10.5 HTTP By setting up the relevant parameters of the HTTP service of the web, you can modify the access port of the page. Type: For system security purpose, only HTTPS is allowed. ...
Page 198 CooVox T Series IP Phone System Admin User Guide Port: Port number to access the web page. ...

This manual is also suitable for:

Coovox t series Coovox-t100-s Coovox-t100-a4 Coovox-t200 Coovox-t600

Zycoo CooVox-T100 Admin & User Manual

Quick Links

Need help?

Questions and answers

Related Manuals for Zycoo CooVox-T100

Summary of Contents for Zycoo CooVox-T100

This manual is also suitable for:

Table of Contents