Zycoo ZP502 User Manual
  1. Manuals
  2. Brands
  3. Zycoo Manuals
  4. IP Phone
  5. ZP502
  6. User manual

Zycoo ZP502 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
®
ZYCOO
ZP502 IP PHONE
User Manual
V1.1
The information contained in this document is subject to change at any time without
prior notification. Specifications of the product are subject to change at any time
without notice. If you want to learn more info about our product, please visit our web
www.zycoo.com.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ZP502 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Zycoo ZP502

Summary of Contents for Zycoo ZP502

  • Page 1 ® ZYCOO ZP502 IP PHONE User Manual V1.1 The information contained in this document is subject to change at any time without prior notification. Specifications of the product are subject to change at any time without notice. If you want to learn more info about our product, please visit our web...
  • Page 2 ZP502 User Manual Safety Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device.  Please use the external power supply that is included in the package. Other power supplies may cause damage to the phone, affect the behavior or induce noise.

  • Page 3: Table Of Contents

    ZP502 User Manual Table of Content 1.Introducing ZP502 VoIP Phone ..................4 1.1. Thank you for your purchasing ZP502 ................4 1.2. Delivery Content ......................4 1.3. Keypad ..........................4 1.4. Port for connecting......................6 2. Initial connecting and Setting ..................7 2.1.
  • Page 4 ZP502 User Manual 4.3.4. Phone ........................36 4.3.4.1. DSP Config ....................36 4.3.4.2. Call Service ....................37 4.3.4.3. Digital Map Configuration ..............39 4.3.4.4. Phone Book ....................40 4.3.4.5. Function Key..................... 41 4.3.5. Maintenance......................42 4.3.5.1. Auto Provision ..................42 4.3.5.2.

  • Page 5: Introducing Zp502 Voip Phone

    Introducing ZP502 VoIP Phone 1.1. Thank you for your purchasing ZP502 Thank you for your purchasing ZP502, ZP502 is a full-feature telephone that provides voice communication over the same data network that your computer uses. This phone functions not only much like a traditional phone, allowing to place and receive calls, and enjoy other features that traditional phone has, but also it own many data services features which you could not expect from a traditional telephone.
  • Page 6 ZP502 User Manual for more details). In idle mode, press this key, LCD will show “Do Not Disturb”, and this phone is set to be No disturbing mode. Press this key again to cancel this function. Use the key to realize blind transfer or attended transfer please refers to 3.4.-call transfer for...

  • Page 7: Port For Connecting

    Port type: RJ-9 connector Headset Port type: 3.5mm jack ZP502 provide two Ethernet ports and a power adaptor. Also has two headset interfaces with RJ-9 port and 3.5mm jack. Please refer to safety notes of this manual carefully before power adaptor is connected.

  • Page 8: Initial Connecting And Setting

    ZP502 User Manual Initial connecting and Setting 2.1. Connect the phone 2.1.1. Connect to network Step 1: Connect the IP Phone to the corporate IP telephony network. Before you connect the phone to the network, please check if your network can work normally.

  • Page 9: Power Adaptor Connection

    If phone has registered to the server, you can place or answer calls. 2.2. Basic Initialization ZP502 is provided with a plenty of functions and parameters for configuration. User needs some network and VoIP knowledge so that user could understand the meanings of parameters. In order to make user use the phone more easily and convenient, there are basic configurations introduced which is mandatory to ensure phone calls.
  • Page 10 ZP502 User Manual 6. Press Soft3 (Quit) once return to “Net Mode”. Press Soft2 (Save) the screen will show “Saved” and then jump to show the current net mode. 7. Press or Soft3 (Quit) thrice return to standby, at this time the phone is trying to change to PPPoE mode.
  • Page 11 ZP502 User Manual trying to change to DHCP mode . Press until the phone shows “DHCP”，If the screen shows the IP address and gateway which were set just now, it shows that DHCP mode takes effect.

  • Page 12: Zp502'S Basic Operation

    Hook off (screen will show the current using line, or you could press key L1-L3 to select), after getting dialing tone, you could begin to dial number. After finishing it, press # and ZP502 will send the number and call the number. When you hear a ring-back tone and screen shows the callee’s number, it shows that the person you called is ringing.

  • Page 13: End Calls

    Soft3 (Dial).  Multi-line calls ZP502 supports 3 SIP lines, that is user could use 3 SIP accounts to register and make calls. System will use SIP 1 as default line to call. There are most two calls at the same time. Screen will display the incoming call number when user is keep talking.

  • Page 14: Call Transfer

    ZP502 User Manual 3.4. Call transfer  Blind Transfer During talk, press or Soft2 (Transf), and then dial the number that you want to transfer to, and finished by "#". Phone will transfer the current call to the third party. After finishing transfer, the call you talk to will be hanged up.

  • Page 15: Call Records

    3.8. Call records ZP502 supports 100 items of missed call, 100 items of incoming call, and 100 items of dialed call. If the records are full, the newest will replace the oldest. If phone’s power cut or reboot, call records will be discarded.

  • Page 16: Web Configuration

    ZP502 User Manual 4. Web configuration 4.1. Introduction of configuration 4.1.1. Ways to configure ZP502 has three different ways to different users.  U se phone keypad.  se web browser（recommendatory way）.  se telnet with CLI command. 4.1.2. Password Configuration There are two levels to access to phone: root level and general level.

  • Page 17: Configuration Via Web

    ZP502 User Manual 4.3. Configuration via WEB 4.3.1. BASIC 4.3.1.1. Status Status Field name Explanation Shows the configuration information on WAN and LAN port, Network including the connect mode of WAN port (Static, DHCP, PPPoE), MAC address, the IP address of WAN port and LAN port, ON or OFF of DHCP mode of LAN port.
  • Page 18 ZP502 User Manual Please select the proper network mode according to the network condition. ZP502 provide three different network settings: Static: If your ISP server provides you the static IP address, please select this mode, then finish Static Mode setting. If you don’t know about parameters of Static Mode setting, please ask your ISP for them.

  • Page 19: Call Log

    ZP502 User Manual Display detailed information that you manual config. Choose DHCP MODE， click 【 NEXT】 can config SIP(default SIP1)simply, also can browse too. Click【BACK】can return to the last page. Like Static IP MODE。 Choose PPPoE MODE， click 【 NEXT】 can config the PPPoE account/password and SIP(default SIP1)simply, also can browse too.

  • Page 20: Network

    ZP502 User Manual MMI SET Field name explanation Language Set Set the language of phone, English is default. The greeting message will display on lcd when phone is idle. It can Greeting Message support 16 chars. the default chars are VOIP PHONE.
  • Page 21 Get MAC Time Shows the time of getting MAC address Please select the proper network mode according to the network condition. ZP502 provide three different network settings: Static: If your ISP server provides you the static IP address, please select this mode, then finish Static Mode setting.

  • Page 22: Lan Config

    ZP502 User Manual Notice: 1） Click “Apply” button after finished your setting, IP Phone will save the setting automatically and new setting will take effect. 2）If you modify the IP address, the web will not response by the old IP address. Your need input new IP address in the address column to logon in the phone.
  • Page 23 ZP502 User Manual In chart 1, there is a layer 2 switch without setting VLAN. Any broadcast frame will be transmitted to the other ports except the send port. For example, a broadcast information is sent out from port 1 then transmitted to port 2,3and 4.
  • Page 24 ZP502 User Manual QoS Configuration Field name explanation VLAN Enable Before select it to enable VLAN, you need enable Bridge mode in LAN config. Enable VLAN ID check by selecting it. After enable VLAN ID VLAN ID Check Enable check, if VLAN ID of a data package is not the same with the phone’s or a data package do not have VLAN ID, the data package...

  • Page 25: Service Port

    ZP502 User Manual the signal/voice will use the Voice VLAN ID as the tag, but the data packets will not take the VLAN tag. 5) If Disable the VLAN, regardless to set the Voice/Data VLAN differentiated or not, all packets will not take the VLAN tag; If enable the DiffServ, all packets will only take the DiffServ value.
  • Page 26 ZP502 User Manual DHCP SERVER Field name explanation DHCP Leased Table IP-MAC mapping table. If the LAN port of the phone connects to a device, this table will show the IP and MAC address of this device. Shows the DHCP Lease Table， the unit of Lease time is Minute.

  • Page 27: Sntp

    ZP502 User Manual Select DNS Relay, the default is enabled. Click the Apply button to DNS Relay become effective. Notice: 1）The size of lease table can not be larger than the quantity of C network IP address. We recommend you to use the default lease table and not modify it.

  • Page 28: Voip

    ZP502 User Manual effective. Enable Daylight Enable daylight saving time Time shift(minutes) Setup the variety length Month Setup stat and end month Week Setup start and end week Setup start and end day Hour Setup start and end hours Minute Setup start and end minutes Notice: You need specify the above all items.
  • Page 29 ZP502 User Manual SIP Config Field name explanation Choose line to set info about SIP, there are 3 lines to choose. You can switch by 【Load】 button. Register Status Shows if the phone has been registered the SIP server or not; or...
  • Page 30 ZP502 User Manual Server Name Set the server name. Server Address Input your SIP server address. Server Port Set your SIP server port. Account Name Input your SIP register account name. Password Input your SIP register password. Phone Number Input the phone number assigned by your VoIP service provider.
  • Page 31 ZP502 User Manual interval time less than the NAT server’s. Enable Via rport Enable/Disable system to support RFC3581. Via rport is special way to realize SIP NAT. Enable PRACK Enable or disable SIP PRACK function, suggest use the default config.

  • Page 32: Iax2 Config

    ZP502 User Manual Auto TCP Set to use automatically TCP protocol to guarantee usability of transport as message is above 1300 byte Enable Strict Proxy Support the special SIP server-when phone receives the packets sent from server， phone will use the source IP address, not the address in via field.

  • Page 33: Stun Config

    ZP502 User Manual endpoint to test whether endpoint could talk through server normally. Echo Test Text Specify echo test text’s name. Refresh Time Set expire time of IAX2 server register, you can set it between 60 and 3600 seconds. Enable Register Start to register the IAX2 server or not by selecting it or not.

  • Page 34: Dial Peer Setting

    ZP502 User Manual STUN Server Addr Set your SIP STUN Server IP address STUN Server Port Set your SIP STUN Server Port Set STUN Effective Time. If NAT server finds that a NAT STUN Effect Time mapping is idle after time out, it will release the mapping and the system need send a STUN packet to keep the mapping effective and alive.
  • Page 35 ZP502 User Manual DIAL PEER Field name explanation There are two types of matching conditions: one is full matching, the other is prefix matching. In the Full matching, you need input your desired phone number in this blank, and then you need dial the...
  • Page 36 ZP502 User Manual You can refer to the following examples of different alias application to know more how to use different aliases and this dial rule. Call Mode Select different signal protocol, SIP or IAX2 Suffix Set suffix, this is optional config item. It will show no suffix if you don’t set it.

  • Page 37: Phone

    ZP502 User Manual You need set Phone Number, Alias and Delete Length. Phone When dial number is XXXT and Alias is “0106228”, the SIP1 rep:xxx server will receive If your dialed phone number “0086106228” starts with your set phone number, the first digits same as...

  • Page 38: Call Service

    ZP502 User Manual Fifth Codec The fifth preferential DSP codec: G.711A/u, G.722, G.723, G.729 Input Volume Specify Input (MIC) Volume grade.； Hands-free Volume Specify Hands-free Volume grade G729 Payload Length Set G729 Payload Length Handdown Time Specify the least reflection time of Handdown, the default is 200ms.
  • Page 39 ZP502 User Manual P2P IP Prefix 192.168.1.119, If you define P2P IP Prefix as 192.168.1., you dial only #119 to reach 192.168.1.119. Default is “.”. If there is no “.” Set, it means to disable dialing IP. Remote Record Set Remote Record number. Via dialing this number, you can hear all voice records in your VoIP server.

  • Page 40: Digital Map Configuration

    ZP502 User Manual Notice: Black List and Limit List can record at most10 items respectively. 4.3.4.3. Digital Map Configuration This system supports 4 dial modes: 1). End with “#”: dial your desired number, and then press #. 2). Fixed Length: the phone will intersect the number according to your specified length.

  • Page 41: Phone Book

    ZP502 User Manual Tn Indicates an additional time out period before digits are sent of n seconds in length. n is mandatory and can have a value of 0 to 9 seconds. Tn must be the last 2 characters of a dial plan.

  • Page 42: Function Key

    ZP502 User Manual Ring Type Shows the ring type of the incoming call. Click “Modify” to change the selected information and click the “Delete” to delete the selected record. Notice: the maximum capability of the phonebook is 500 items 4.3.4.5. Function Key...

  • Page 43: Maintenance

    ZP502 User Manual pick up handset or hands-free, press this function key, then you can use the corresponding IP line. Memory Key: you can set a number for each memory key. After set it, you can dial the number you set by pressing this memory key.

  • Page 44: Syslog Config

    ZP502 User Manual MAC as config file name if config file name keep blank. For example, 000102030405.。 Config Encrypt Key Input the Encrypt Key, if the configuration file is encrypted. Protocol Type Select the Protocol type FTP、TFTP or HTTP. Update Interval Time Set update interval time, unit is hour.

  • Page 45: Config Setting

    ZP502 User Manual IAX2 Log Level Set the level of IAX2 log. Enable Syslog Select it or not to enable or disable syslog. 4.3.5.3. Config Setting Config Setting Field name explanation you can save all changes of configurations. Click the Save button,...

  • Page 46: Account Config

    ZP502 User Manual Update Field name explanation Click the browse button, find out the config file saved before or Web Update provided by manufacturer, download it to the phone directly, press “Update” to save. You can also update downloaded update file, logo picture, ring, mmiset file by web.

  • Page 47: Reboot

    ZP502 User Manual Account Configuration Field name explanation Keyboard Password Set the password for entering the setting menu of the phone by the phone ‘s key board. The password is digit. This table shows the current user existed. User Name Set account user name.

  • Page 48: Security

    ZP502 User Manual If you modified some configurations which need the phone’s reboot to be effective, you need click the Reboot, then the phone will reboot immediately. Notice: Before reboot, you need confirm that you have saved all configurations.. 4.3.6. Security 4.3.6.1.
  • Page 49 ZP502 User Manual Firewall Configuration In this web interface, you can set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet (input rule), or prevent unauthorized private network devices from accessing the Internet (output rule).

  • Page 50: Nat Config

    ZP502 User Manual Port Range Set the filter Port range Src Addr Set source address. It can be single IP address, network address, complete address 0.0.0.0, or network address similar to *.*.*.0 Des Addr Set the destination address. It can be IP address, network address, complete address 0.0.0.0, or network address similar to *.*.*.*...
  • Page 51 ZP502 User Manual DMZ config： In order to make some intranet equipments support better service for extranet, and make internal network security more effectively, these equipments open to extranet need be separated from the other equipments not open to extranet by the corresponding isolation method according to different demands.
  • Page 52 ZP502 User Manual NAT Configuration Field name explanation IPSec ALG It is an encryption technology. Select it to enable IPSec ALG, the default is enable FTP is a service of connection layer which can transform intranet IP FTP ALG into extranet IP when intranet IP is sending out packet.

  • Page 53: Vpn Config

    ZP502 User Manual Notice: After finish setting, click the Add button to add new mapping table; click the Delete button to delete the selected mapping table. Shows the outside WAN port IP address and the inside LAN port IP address.

  • Page 54: Logout

    ZP502 User Manual VPN Configuration Field name explanation VPN IP Shows the current VPN IP address Select UDP Tunnel (VPN Tunnel) or VPN L2TP. You can choose only one for current state. After you select it, you’d better save configuration and reboot your phone.

  • Page 55: Configuration Via Keypad

    ZP502 User Manual Click Logout，and you will exit web page. If you want to enter it next time, you need input user name and password again. 5. Configuration via Keypad 5.1. Keypad introduction User can browse, modify or cancel via screen menu by using ...

  • Page 56: Appendix

    ZP502 User Manual 6. Appendix 6.1. Specification 6.1.1. Hardware Item ZP502 Adapter Input: 100-240V (Input/Output) Output: 5V 1A port 10/100Base- T RJ-45 for LAN 10/100Base- T RJ-45 for PC Power Consumption Idle: 2.5W/Active: 2.8W LCD Size 128*64 dot matrix LCD Operation Temperature 0～40℃...

  • Page 57: Network Features

    ZP502 User Manual  Support SIP Privacy  Support SMS  Support Memo  Support WMI  Support Speed dial  Support Alarm clock 6.1.3. Network features  WAN/LAN: support bridge and router model  Support PPPoE for xDSL ...
  • Page 58 ZP502 User Manual Keypad Character Keypad Character 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z...

Table of Contents