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Water Purifier
User Manual
MY
This product cannot be used if the voltage
is different from that mentioned in the rating
plate. For your safety and proper use of
the product, please read this User Manual
before use.
English

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Summary of Contents for Coway NEON

  • Page 1 Water Purifier User Manual This product cannot be used if the voltage is different from that mentioned in the rating plate. For your safety and proper use of the product, please read this User Manual before use. English...
  • Page 2: Dear Customers

    DEAR CUSTOMERS Thank you for using Coway water purifier. Please read this User Manual carefully for correct use and maintenance of the product. You can refer to the User Manual to troubleshoot for product issues while using it. Please keep this User Manual in a safe place as it includes the product warranty.
  • Page 3: Table Of Contents

    Ⅰ. For Information 1. Features 2. Safety information 3. Part names and accessories 4. Use of accessories and precautions 5. How to install 6. Checks before use Ⅱ. How To Use 1. Buttons and indicators 2. How to use 3. System settings Ⅲ.
  • Page 4: Features

    FEATURES Direct water purification system Coway Nanotrap filter removes microorganisms, bacteria and virus. Plus Inno-Sense filter (D) removes odor-causing substances to improve water taste. Simple & Compact design The slim design makes it easy to use even in small spaces.
  • Page 5: Safety Information

    • If you don’t use it for a long time, then disconnect the power adapter. • Do not arbitrarily connect or modify the power adapter. • If the power plug is damaged, do not attempt to replace the adapter. Instead, contact the Coway Careline to replace it.
  • Page 6: Installation

    Electric shock/fire • Please lock the tap water valve and disconnect the power plug and contact the Coway Careline if there is water leakage from inside the product or if water is puddling around the product. Electric shock •...
  • Page 7 Ⅰ Ⅱ Others Ⅲ Ⅳ Electric shock/fire • Unplug the power adapter before cleaning. Electric shock/ • Do not open, repair, or remodel the product. damage • If you are disconnecting the power plug, disconnect the power plug after removing all the ice from the ice storage. Refrigerant •...
  • Page 8 Safety information These instructions are to keep you safe and to prevent property damage. Please carefully read the precautions and use the product correctly. Warning Severe injury or property damage may occur. Installation Damage/breakage • This appliance is intended to be used in household and similar applications such as Electric shock/fire →...
  • Page 9 Ⅰ Caution Minor injury or property damage may occur. Ⅱ Ⅲ Ⅳ Burns • Hot water is very hot, so avoid a direct contact with your body. Breakdown/injury • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for...
  • Page 10 Safety information These instructions are to keep you safe and to prevent property damage. Please carefully read the precautions and use the product correctly. Caution Minor injury or property damage may occur. Management Malfunction • You must use the new hose set provided with this product. •...
  • Page 11: Part Names And Accessories

    Part names and accessories Ⅰ Front/Rear Ⅱ Control panel/ indicators Ⅲ Ⅳ Deco faucet Filter cover Water tray Hot air in Cold air in Power plug Feed water inlet hose : IN (WHITE) Reject water out hose : OUT (GRAY) Cold water out Hot water out...
  • Page 12 Part names and accessories Accessories Fitting elbow User manual Distance Locking clip Tubing-twin maintenance rod (1/4", 5 EA) covering Cable tie Extension faucet...
  • Page 13 Ⅰ Inside the body Ⅱ Ⅲ Ⅳ Deco faucet Coway Nanotrap filter Plus Inno-sense filter Filter cover Water tray • Tools for cleaning the product and for filter replacement are not provided along with the product. • Product servicing by specialists is provided to customers who registered for rental and membership.
  • Page 14: Use Of Accessories And Precautions

    Use of accessories and precautions Distance Maintenance Rod Mount the distance maintenance rod on the back of the product to secure a space between the product and the wall. Make sure to keep a distance of about 10 cm between the wall and the product in order to dissipate the heat from the heat sink on the back of the product.
  • Page 15: How To Install

    • When installing this new filtration unit, do not reuse the main water supply valve and hose. • Please consult our technician for more details on installation to guarantee the optimal performance of the product. Coway Careline: 1-800-888-111 Install it as follows Connect the tap water supply adapter to the water valve.
  • Page 16 How to install Tap water supply Main body power adapter Hot air in Cold air in Main body Power plug Only for 220 V - 240 V~, Feed water inlet hose : IN (WHITE) 50 Hz Reject water out hose : OUT (GRAY) Cold water out Hot water out * Tap water pressure conditions : 138 kPa - 827 kPa...
  • Page 17: Checks Before Use

    Checks before use Ⅰ This product is for 220 V - 240 V~ , 50 Hz. Make sure to connect the power adapter to a grounded 220 V - 240 V~, 50 Hz outlet. It requires a power supply to operate. Open the tap water supply valve.
  • Page 18: Buttons And Indicators

    Buttons and indicators Indicators Eco Mode Hot water Heating indicator indicator Cold water Cooling indicator Filter Replacement Amount indicator indicator...
  • Page 19 Ⅰ Ⅱ Status notification icon The following status notifications are displayed on the front top display of the product: • Status notifications are not displayed when an error is reported. Hot water Heating Filter Replacement Ⅲ indicator indicator Ⅳ The indicator turns on or blinks when The indicator turns on based on the current hot water temperature.
  • Page 20 Buttons and indicators Buttons Hot water lock Amount button button Cold water button Hot water button Ambient water button Extraction button...
  • Page 21 Ⅰ Ⅱ Buttons Hot water button Hot water lock button Ⅲ Touch it when you want to extract hot Press and hold for 3 seconds to lock Ⅳ or unlock the hot lock. water. Ambient water button Cold water button Touch it when you want to extract Touch it when you want to extract Ambient water.
  • Page 22: Main Function

    Buttons and indicators Main function Ambient water function Press the ambient water button and check that the ambient water indicator on the display is on. Cold water function Press the cold water button and check that the cold water indicator on the display is on. •...
  • Page 23 • When hot water is extracted, white debris (lime) may occur depending on the conditions of use. If you find a white foreign substance, please contact Coway Careline at 1-800-888-111 for service. * White foreign substance is lime, which is produced by heating of the minerals in water.
  • Page 24: How To Use

    How to use To get water 01. Select your desired water temperature. Ambient water mode is set by default in standby time. Ambient water: Press the Cold water : Press the Hot water : Press the hot ambient water button cold water button water button 02.
  • Page 25: System Settings

    System settings Ⅰ Ⅱ 01. Hot water lock function Ⅲ Ⅳ Press the [Hot Lock( )] The hot water lock is activated or deactivated. button for 3 seconds. 02. All Lock function To enable or disable the button all lock function, press the Hot Lock and Ambient buttons for more than 3 seconds.
  • Page 26: My Cup Function

    System settings 03. My Cup function Press the amount button for more than 3 seconds. * When performed while MY CUP is already set, the setting will be reset. Press the desired water type button. * MY CUP mode only sets amount and is not related to the selected water type.
  • Page 27 Ⅰ Ⅱ 04. Eco Mode function Ⅲ Ⅳ You can save energy by lowering performance of cold water and hot water. (When the ECO Mode is set, cold water is maintained less cold, and hot water less hot.) - When the hot water button and ambient water button are pressed simultaneously for more than 3 seconds, the Eco Mode indicator is turned on and the function is set.
  • Page 28: How To Clean

    How to clean Main body Water tray Recommended intervals: Every Recommended intervals: Every 2 - 4 weeks 2 - 4 weeks Method: Use a dry and soft Method: Use a dry and soft cloth to wipe it off. If the cloth to wipe it off.
  • Page 29 Ⅰ Ⅱ How to drain the cold water tank Ⅲ Ⅳ Close the tap water Removing the cap from Removing the cap from COLD AIR IN on the back of the supply valve. COLD OUT on the back of product. the product.
  • Page 30 How to clean How to drain the hot water tank Removing the cap from HOT AIR IN on the back of the Close the tap water Removing the cap from HOT OUT on the back of product. supply valve. the product. (Since water comes out as soon as opening the upper Hot Air in tap, prepare a separate container in advance.
  • Page 31: Filter Replacement

    Filter replacement Ⅰ Ⅱ Water purification process Ⅲ Coway manages drinking water with a 2-stage purification system. Stage 1 : Coway Nanotrap filter Coway Nanotrap™ removes microorganisms such Residual Sand Microplastics chlorines as suspended solids in tap water, particulate heavy metals (mercury, lead, iron, aluminum), bacteria (E.coli),...
  • Page 32: How To Replace Filter

    Filter replacement How to replace filter Close the tap water Press the top of the filter Lift the filter holder to Insert a new filter from supply valve. cover to remove it. remove the filter. the bottom and insert it by fitting with the above hole.
  • Page 33 Ⅰ Ⅱ Ⅲ The Replace Filter When flushing starts, the indicator LED is turned on in order. Flushing has been indicator blinks and the • Flushing is performed in the order of ambient water → hot completed. water → cold water for up to 11 minutes. When flushing Cold LED turns on.
  • Page 34: Correct Usage Guide

    • Is any part of the power plug hotter than usual? • Is the color or shape of the power plug or part of the power cord changed or damaged? → If the above problem occurs, stop using it immediately and contact the Coway Careline (1-800-888-111) Display •...
  • Page 35 Do not place objects on the product as there is a risk of contamination or damage. Filter Genuine Do not use filters other than Coway genuine filters. product Replacement Please make sure to change the filter within the filter replacement cycle and manage it.
  • Page 36: Troubleshooting

    The water purifier may operate abnormally because the user is unfamiliar with the product or due to some other reasons. If you cannot solve the problem after checking the following items, please call the Coway Careline. Water doesn’t come out 01.
  • Page 37 Ⅰ Ⅱ The water is flowing slower. Ⅲ 01. The water is flowing slower. Ⅳ Amount of If the water pressure and flow rate are low, resulting in insufficient water extraction. water use In such cases, please check the installation conditions. The water temperature is not right 01.
  • Page 38 The water purifier may operate abnormally because the user is unfamiliar with the product or due to some other reasons. If you cannot solve the problem after checking the following items, please call the Coway Careline. There is a lot of noise.
  • Page 39 Ⅰ Ⅱ Water tastes strange and there are foreign substances. Ⅲ Ⅳ 01. Water tastes strange. Filter If you use the same filter for too long, it may decrease filter performance. replacement Please make sure to change the filter within the replacement cycle. Not in use for When not used for a long time, for hygiene, dispense cold water/hot water for about 2~3 a long time...
  • Page 40: Specification

    Specification Item Name Water Purifier Product Name NEON Model Name CHP-6210N Water Purification Type Coway Nanotrap filter Rated Voltage 220 V – 240 V~, 50 Hz Power Consumption Cold Water: 0.6 A, Hot Water: 260 W - 310 W, Total: 350 W - 410 W Water Tank Amount Cold Water: 1.5 L, Hot Water: 1 L, Total: 2.5 L (ambient water: direct water type)
  • Page 41: Warranty

    Please note that the terms of our product warranty are subject to change from time to time in compliance with the relevant Malaysian laws and regulations. • https://www.coway.com.my/warranty-policy MALAYSIA Add : Coway (Malaysia) Sdn. Bhd. Level 20, Ilham Tower, No. 8, Jalan Binjai, 50450 Kuala Lumpur. Careline : 1-800-888-111...
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  • Page 44 9245211 www.coway.com.my...

This manual is also suitable for:

Chp-6210n

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