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Triton ARGO FT User Manual

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©2024 Triton Systems of Delaware, LLC. All Rights Reserved. ATMGurus®, the ATMGurus logo and tagline,
Triton®, and the Triton logo are all registered trademarks of Triton Systems of Delaware, LLC.  e third
party trademarks that may be identi ed herein are the trademark of their respective owners. Triton disclaims any
affi liation, connection, or association between its products and services, and those of the respective trademark
owners, or any sponsorship or approval of its products and services by such trademark owners.
TDN 07103-00276
Rev C

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  • Page 1 ©2024 Triton Systems of Delaware, LLC. All Rights Reserved. ATMGurus®, the ATMGurus logo and tagline, Triton®, and the Triton logo are all registered trademarks of Triton Systems of Delaware, LLC.  e third party trademarks that may be identi ed herein are the trademark of their respective owners. Triton disclaims any affi...
  • Page 2  is guide covers the operating procedures for a Triton ARGO FT.  is manual applies to all service personnel involved in installing, converting, or upgrading hardware on Triton ATMs nationwide and abroad.  is user guide provides information, methods, and easy-to-follow instructions for operating the Triton ARGO FT ATM.
  • Page 3 Data encryption standard Europay, Mastercard, and Visa Encrypting pin pad Liquid crystal display Light-emitting diode Notes and media dispenser Rear service panel Secure socket layer TCP/IP Transmission Control Protocol/Internet Protocol Triton Dynamic Language TDN 07103-00276 Rev C Triton Systems ©...
  • Page 4   ......................    ..................   ....................    ................   ......................   .....................    ................    ................    ...................   ................ TDN 07103-00276 Rev C Triton Systems ©...
  • Page 5 ......................69 NMD/CDN  ................ N C ID .....................   ....................   .....................   ....................   ....................     ..............       ..............  TDN 07103-00276 Rev C Triton Systems ©...
  • Page 6 ......................78    ................    ................    ..................    ..................     ..............     ..................  ....................82 : ....... 92 TDN 07103-00276 Rev C Triton Systems ©...
  • Page 7  e ATM ARGO series off ers: — Reliable, state-of-the-art operating system with a PC platform design.  e ARGO FT uses a Microso Windows ©...
  • Page 8 — The ATM transfers status information to the host processor. Status monitoring options to send basic or advanced monitoring information to the host processor. — Triton Connect™ remote monitoring software can be used to view the journal, monitor operation and alarm conditions, update operating parameters, and reset the terminal.
  • Page 9 ARGO FT provides optional e-receipt technology.  e customer is off ered a choice of a standard printed receipt via text message or email. Neither the ATM or Triton retain the email information nor will either use it for marketing purposes.
  • Page 10 Certain Management Functions screens require the entry of alpha and/or numeric characters. Users can enter alpha characters, via an onscreen keypad similar to the front panel keypad.  e ARGO FT off ers three types of onscreen keyboards: qwerty, numeric, and alpha-numeric. Users may toggle between keyboards by pressing the Change Keyboard Style button to the right of the onscreen keypad.
  • Page 11 Cancel, the welcome screen is presented. If the user chooses/touches Enter, the user returns to the function that was active prior to the time out. If the user does not make a selection within an additional 30 seconds, the terminal will automatically return to the welcome screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 12  e processor credits the merchant’s account for the amount of cash withdrawals plus surcharge fees typically by the end of the next business day. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 13 A er completing the steps, the ATM should communicate with the host processor and prepare to process transactions.  is completes the basic setup requirements for the ARGO FT. For optional con gurations, please see the X3 or X4 Con guration Manual or call Triton Technical Support.
  • Page 14 Triton ATMs requires a minimum amount of con guration in order to place them into service.  ese con guration requirements are covered in the Triton Con guration Wizard, which will walk users through setting the minimum requirements, and allow users to access optional con gurations that may be required by the host processor.
  • Page 15 7. Enter the terminal ID provided by the host processor. **Note** Users can toggle between three onscreen keyboards by pressing the Change Keyboard Style button. 8. Press Enter and Return button to save and return to the Con guration Wizard menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 16 Con guration Wizard menu. 12. A er these steps have been completed, press the Next button in the bottom, right corner of the screen to continue to the next set of requirements. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 17 14. Follow the onscreen instructions. Le Image. Remove cassette. Add cash or test notes if necessary. Press Enter button. 15. Right Image. Replace cassette. Press Enter button. 16. Enter Multiple Amount (i.e. $5, $10, $20). Press Enter and Return button. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 18 18. Enter the number of notes loaded into the cassette.  is is not the value of the cashed added. Press Enter and Return button. 19. ATM will automatically perform a Trial Cassette Close. Print or save to le for record keeping purposes. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 19 Notice the yellow information box in the top le portion of the screen on the Con guration Wizard.  is informs the user which options on the menu are required con guration items and which are optional con guration items.  e host processor may require more than Triton’s minimum requirements. 22. Select Protocol.
  • Page 20 27. Enter 10-digit primary phone number, URL, or IP address via onscreen keyboard.  is information is provided by the host processor. Users can toggle between three onscreen keyboards by pressing the Change Keyboard Style button. 28. Press Enter and Return button. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 21 37. A er these steps have been completed, press the Next button in the bottom, right corner of the screen to continue to the next set of requirements. **Note** If user 1 and user 2 passwords have already been set, option 1 will be Change Passwords. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 22 T10 customer keypad con guration. 39. Enter new user-1 password using the T10 keypad. Press Enter button. Password must be 8 characters. 40. Re-enter new password, then press Enter button. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 23 Master keys and instructions are provided by host processor and vary from customer to customer. Steps 44 through 47 are an example of what a user should see when entering master keys. Check digits shown are for example purposes only. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 24 Select either Enter PIN Master Keys or Enter MAC Master Keys, and follow onscreen instructions. 45. Press Enter button. User-2 adds a second set of master keys, then press Enter button. Compare check digits on the screen to check digits provided by the host processor. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 25 49. A er keys are downloaded successfully, press Enter button to return to the Con guration Wizard menu. 50. A er these steps have been completed, press the Next button in the bottom, right corner of the screen to continue to the nal requirements in the Con guration Wizard. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 26 52. A er these steps have been completed or to skip messages completely, press the Next button in the bottom, right corner of the screen. 53.  is completes the Con guration Wizard and user returns to Management Functions menu. ATM may be put into service. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 27 62-65  e Systems Parameters menu allows the user to manage various basic settings on the ARGO FT, such as Date and Time, Volume Control, and Shutdown Terminal. For more information on each function, please see the X3 Con guration Manual.
  • Page 28 5. Press Enter and Return button to save changes and return to Schedule Close menu. 6. Day of the Week option is automatically set to Every Day. Press Save and Return button to save changes and return to previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 29 1. Navigate to Management Functions > (1) Terminal Close Functions. 2. Select (2) Send Terminal Totals to toggle the option ON or OFF. Set as recommended by the host processor 3. Press Back button to return to previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 30 3. Trial Close Report will be displayed on screen. Press Print button to print a hard copy via the receipt printer, or press Save To File button to save on a USB drive. 4. When the report has been printed or saved, press Back button to return to the previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 31 3. Day Close Report will be displayed on screen. Press Print button to print a hard copy via the receipt printer, or press Save To File button to save on a USB drive. 4. When the report has been printed or saved, press Back button to return to the previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 32 4. Trial cassette close report will be displayed on screen. Press Print button to print a hard copy via the receipt printer, or press Save To File button to save on a USB drive. 5. When the report has been printed or saved, press Back button to return to the previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 33 4. Cassette Close report will be displayed on screen. Press Print button to print a hard copy via the receipt printer, or press Save To File button to save on a USB drive. 5. When the report has been printed or saved, press Back button. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 34 Save To File button to save on a USB drive. 9. When the report has been printed or saved, press Back button to return to the previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 35 6. Select (5) Display New Cassette Totals to toggle on (check mark) or off (no check mark).  is option, when enabled (checked), will display the new totals report when performing a close. 7. When nished with Cassette Close option, press Save and Return button to return to previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 36 5. Use the on-screen numeric keypad and enter the number of bills added to the cassette.  is is not the value. 6. Press Enter and Return button. 7. Repeat for each desired cassette. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 37 3.  e error code is displayed on screen. Press Print button to print a hard copy via the receipt printer, or press Save To File button to save on a USB drive. 4. When the report has been printed or saved, press Back button to return to the previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 38 Navigate to Management Functions > (2) Diagnostics > (1) Terminal Status and select (3) Reset Terminal Error. No further action required from the user.  is function will attempt to reset the current terminal error to zero. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 39 1. Navigate to Management Functions > (2) Diagnostics > (1) Terminal Status. 2. Select (5) Restore Default Parameters. 3. Press Enter button will erase the current terminal parameters and restore the factory defaults. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 40 2. Ensure the USB drive with the saved parameters is installed into an empty USB port on the mainboard. 3. Select (7) Restore Parameters from External Storage. Select correct parameter le, then press Enter and Return button. 4. Press Enter button will import the parameters from the external USB drive. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 41 3. Report is displayed on screen. Press Print button to print a hard copy via the receipt printer, or press Save To File button to save on a USB drive. 4. When the report has been printed or saved, press Back button to return to the previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 42  is function dispenses notes from each operational cassette into the reject cassette. No notes are sent to exit. 1. Navigate to Management Functions > (2) Diagnostics > (4) Dispenser. 2. Select (3) Test Dispense. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 43 3. Report is displayed on screen. Press Print button to print a hard copy via the receipt printer, or press Save To File button to save on a USB drive. 4. When the report has been printed or saved, press Back button to return to the previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 44 3. Insert a card into the card reader.  e card reader will attempt to read an EMV chip. If no chip is detected, the card reader will read the magnetic strip. 4. Remove card when on-screen prompt appears. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 45 Print button to print a hard copy via the receipt printer, or press Save To File button to save on a USB drive. 4. When the report has been printed or saved, press Back button to return to the previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 46 Print button to print a hard copy via the receipt printer, or press Save To File button to save on a USB drive. 4. When the report has been printed or saved, press Back button to return to the previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 47 3. Enter a domain name or IP address to verify TCP/IP communication, then press Enter and Return button. 4.  e next screen will relay whether the test was successful or not. Press Enter button to return to the previous screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 48 Print button to print a hard copy via the receipt printer, or press Save To File button to save on a USB drive. 4. When the report has been printed or saved, press Back button to return to the previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 49  is function generates a summary of all unaudited journal entries from the last time the journal was audited/ printed. 1. Navigate to Management Functions > (3) Electronic Journal. 2. Select (1) Display Unaudited Records. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 50  is function can be used to display, print, or save all electronic journal records before or a er auditing. 1. Navigate to Management Functions > (3) Electronic Journal. 2. Select (2) Display Last X. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 51 5. When the report has been printed or saved, press Back button to return to the previous screen.  is function allows the user to sort journal entries by various criteria. 1. Navigate to Management Functions > (3) Electronic Journal. 2. Select (3) Display Selected Records. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 52 4. Select Record Type, then press desired option. Press Save and Return button to return to previous screen. 5. Select Date Filter, then press desired option. Press Save and Return button to return to previous screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 53 Use the < and > buttons on the numeric on-screen keypad to toggle between the month, day and year. 7. If selected dates option was chosen for the date lter, select End Date. Use the on-screen numeric keypad and enter the desired end date. Press Enter and Return button. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 54 Print button to print a hard copy via the receipt printer, or press Save To File button to save on a USB drive. 12. When the report has been printed or saved, press Back button returns to the Electronic Journal screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 55  is function clears audits records, but will delete them. 2. Select (4) Clear Journal. Press Enter button to clear all journal entries and mark as audited. Press Enter button to return to the previous screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 56 6. Use the on-screen numeric keypad to select the desired date, then press Enter and Return button. 7. Press Enter button at the Archive/Delete Journal completion prompt to return to the previous screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 57 3. Use the on-screen numeric keypad and enter the new password for the user, then press Enter button. Do not include user ID. Password may be 4-12 numeric characters. 4. Re-enter the new user password, then press Enter button to return to the previous screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 58 1. Navigate to Management Functions > (4) Password Maintenance. 2. Select (2) Change Username. 3. Use the on-screen keypad and enter desired username. 4. Press Enter and Return button to save changes and return to previous screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 59 4. Press desired selections toggle options on or off . User will have access to all option with a check mark beside them. 5. Press Save and Return button to save changes and return to previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 60 5. Use the numeric on-screen keypad and enter the new password for the user, then press Enter button. 6. Re-enter the new password to con rm, then press Enter button to save changes and return to the previous screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 61 3. Use the on-screen numeric keypad and enter the user ID you wish to delete, then press Enter and Return button. 4. Press Enter button to remove the user or Cancel button to return to previous menu. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 62 Use the < and > buttons on the numeric on-screen keypad to toggle between the month, day and year or the hour, minute and second. 3. Select (1) Set Date. 4. Use the on-screen numeric keypad and enter the current date. Press Enter and Return button to return to the previous screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 63 2. Select (3) Volume Control. 3. Press the on-screen Up and Down buttons to adjust the volume to a desired level. 4. Press Enter and Return button to save changes and return to the previous screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 64 4. Turn the power switch on the power supply to the off (O) position. 1. Navigate to Management Functions > (5) System Parameters. 2. Select (5) Restart the Terminal. 3. Press Enter button on the screen. Terminal will reboot. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 65 USB drive. 5. Press Enter and Return button to begin the so ware installation. 6. Press Enter button on the screen. 7. Terminal will reboot, and install the new so ware les. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 66 • A low battery causes a repeat 8 beeps during unlock operation Replace the battery immediately. • Triton recommends (Duracell or Energizer) battery replaced annually. See section Changing the Battery Programming Warning • Always perform operations with the safe lock system unlocked and the safe door open.
  • Page 67 9. Enter the current shelved mode combination, “EnF” (Enter new Factory combination) will be displayed. 10. Enter the new combination. “CnF” (Con rm new Factory combination) will be displayed. *** NOTE ***  e new Shelved Mode combination should be recorded and stored in a secure area. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 68 ○ Turn the Dial to the right (CCW) to extend the bolt. ○ Turn the Dial to the right (CW) to retra the bolt. 17. If no problems, close the door. 18. Turn the Dial to the le (CCW) to extend the bolt. TDN 07103-00276 Rev C Triton Systems ©...

  • Page 69: Dispenser Operation

    Triton recommends removing any rejected notes from the unit before placing ATM into service. CDM8240N does not have the learn mode.
  • Page 70 ID coding table. For lid. unused magnet, place it at the reserved position *** NOTE *** for future use. ONLY, two magnets used in Triton Shine light to verify magnet in cassette’s correct units. position. TDN 07103-00276 Rev C...
  • Page 71 Straighten any folded notes **Note** For new or uncirculated currency, notes must be separated before adding into cassette. Triton recommends using a note counter; however, ipping through each bundle of notes in both directions at each end, or striking each bundle against a hard surface may suffi...
  • Page 72 6.  e remove and replenish selected cassettes screen opens. Goto Loading the NMD100 Cassette or Loading the CDM8240N Cassette 3. Select desired cassette to include in the cassette close procedure, then press Save and Return button. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 73 Lock cassette with key. 15. Hold handle and slide the cassette fully inserted into the dispenser. 16. Repeat steps for remaining cassettes. 17. Go to the Remove and Replenish Cassettes screen. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 74 25. Verify notes are ushed on all sides of note and lock to the front of the cassette (handle side). bundled. 26. Close cassette lid. Hook GREEN latch onto lid and press latch bottom. Lock cassette. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 75 Removing reject cassette with power applied causes the terminal to reset the reject count to zero. To ensure an accurate rejected note count, remove notes from reject bin every time it is removed from dispenser. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 76 1. Grab the Reject Cassette handle and press cassette release down marked by arrow. 6. Hold cassette handle and support cassette bottom as user inserts cassette fully into dispenser. 2. Support bottom of cassette and remove cassette from dispenser. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 77 > (4) Dispenser. 2. Select Test Dispense button. 6. Press Back button to return to the previous screen. 8240 3. Select desired single cassette or All Cassettes to begin the test dispense operation. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 78 **Note**  e spindle should be inserted so that paper feeds from top of roll when installed on the paper bracket. Triton recommends the use of 20# thermal printer paper (Triton P/N 05403-00053) for improved performance and reliability. 8. Feed paper into the printer take-up slot. Printer will activate and automatically feed the paper through the printer and slightly out the front of the control panel.
  • Page 79 4. Power ATM on. Special cleaning cards (Triton P/N 05010-00024) are available for proper maintenance of the card reader.  ese waffl e-type cleaning cards may be used with multiple types of card readers.  e card reader should be cleaned at least once per month, although it may be necessary to clean card reader more o...
  • Page 80 For your convenience, the video T10 Keypad Battery Replacement by Triton Systems/ATMGurus is available on YouTube. **Note** Spare batteries can be purchased as P/N 01300-00025. 1. Perform a proper shutdown via Management Functions > (5) System Parameters > (4) Shutdown Terminal.
  • Page 81 2. Navigate to Management Functions > (2) Diagnostics > (8) Keypad Diagnostics. 3. Select Activate EPP. T10 keypad serial number, nonce, and user ID will be displayed on screen. 4. Navigate to www.triton.com, and log in with username and password. 5. Scroll down and click on So ware Activation.

  • Page 82: Limitation Of Liability

    Commercial Code, as adopted in Mississippi, is used in these terms and conditions, the de nition contained in the Code is to control. MODIFICATIONS  ese terms and conditions can be modi ed or rescinded only in writing, signed by either parties or their duly authorized agents. TDN 07103-00276 Rev C Triton Systems ©...

  • Page 83: Applicable Law

    Triton at the Purchaser’s expense. Triton shall not be responsible for misuse or abuse of a unit, and any attempts to remove or deface the serial number or date code on a unit or any component thereof, or any attempt to repair a unit or to repair or replace any component by anyone other than a service technician authorized by Triton shall void this warranty.

  • Page 84: Disclaimer Of Warranties

    Triton at the Purchaser’s expense. Triton shall not be responsible for misuse or abuse of a unit, and any attempts to remove or deface the serial number or date code on a unit or any component thereof, or any attempt to repair a unit or to repair or replace any component by anyone other than a service technician authorized by Triton shall void this warranty.
  • Page 85 • Merchandise altered or modi ed outside the speci cations set forth by the Manufacturer or Triton may not be accepted as a warranty return. Incomplete components (parts missing) may not be accepted as valid war- ranty returns.
  • Page 86 In addition to warranty returns, Triton off ers a limited return program for unused Merchandise. Acceptance is determined on the condition, age, and reason for returning the Merchandise. Triton charges a restocking fee to cover the handling, testing, and veri cation of the returned Merchandise, at its discretion.
  • Page 87 Commercial Code, as adopted in Mississippi, is used in these terms and conditions, the de nition contained in the Code is to control. MODIFICATIONS  ese terms and conditions can be modi ed or rescinded only in writing, signed by each party or their duly authorized agents. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 88 ATMGurus shall void this warranty. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 89 • resulting from improper maintenance; and • caused by any other abuse, misuse, mishandling, or misapplication. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 90 Leave the damaged merchandise as received until inspected by the carrier. When a Purchaser speci es a preferred carrier, the Manufacturer strongly recommends reviewing the carrier’s policies and procedures regarding ling shipping damage claims prior to the selection. TDN 07103-00276 Rev C Triton Systems ©...
  • Page 91 ATMGurus reserves the nal right in determining acceptance of a warranty claim. • Merchandise received in not originally obtained through Triton or ATMGurus or installed in the unit the Purchaser initiated the warranty claim will be returned without processing.
  • Page 92 Triton or its suppliers.  e so ware is licensed for use on this speci c Triton ATM product and may not be used on any other product. Otherwise, the supporting documentation, if any, may be copied only as essential for backup or archive purposes in support of your use of the ATM.
  • Page 93 OR THE ATM SOFTWARE, AT TRITON’S SOLE DISCRETION. Any warranty pertaining to the ATM, its mechanical components exclusive of the ATM so ware, shall be governed and controlled by any warranty given to you by Triton in a separate document accompanying this ATM.