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Triton ARGO FT User Manual

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USER MANUAL
©2017 Triton Systems of Delaware, LLC. All Rights Reserved. ATMGurus®, the ATMGurus logo and tag-
line, Triton®, and the Triton logo are all registered trademarks of Triton Systems of Delaware, LLC.  e third
party trademarks that may be identi ed herein are the trademark of their respective owners. Triton disclaims any
affi liation, connection, or association between its products and services, and those of the respective trademark
owners, or any sponsorship or approval of its products and services by such trademark owners.
TDN 07103-00276

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  • Page 1 ©2017 Triton Systems of Delaware, LLC. All Rights Reserved. ATMGurus®, the ATMGurus logo and tag- line, Triton®, and the Triton logo are all registered trademarks of Triton Systems of Delaware, LLC.  e third party trademarks that may be identi ed herein are the trademark of their respective owners. Triton disclaims any affi...
  • Page 2  This guide covers the operating procedures for a Triton ARGO FT.   is manual applies to all service personnel involved in installing, converting, or upgrading hardware on Triton ATMs nationwide and abroad.   is user guide provides information, methods, and easy-to-follow instructions for operating the Triton ARGO FT ATM.
  • Page 3   ......................    ....................    ....................    ....................   ....................    ..................      ..............      ............    ..................... Triton Systems ©...
  • Page 4   -  ..................       ..............   ........................    ....................    ...................    ..................   ......................   ...........................  ........................   .........................   ........................ Triton Systems ©...
  • Page 5    -   ................   .......................    ..................    ....................    .....................    ....................     .................    ....................   -   ................. Triton Systems ©...
  • Page 6 Personal identi cation number / Part number  Plain old telephone service  Rear service panel  Secure socket layer / Transmission control protocol/internet protocol  Triton Dynamic Language  Total quality management  Uniform resource locator (web address) Triton Systems ©...
  • Page 7  e ARGO series ATM off ers: — Reliable, state-of-the-art operating system with a PC platform design.  e ARGO FT uses a Mic- © roso Windows CE 7.0 operating system with Triton’s custom designed X3 main board.
  • Page 8 — The ATM transfers status information to the host processor. Status monitoring options to send basic or advanced monitoring information to host processor. — Triton Connect™ remote monitoring software can be used to view the journal, monitor operation and alarm conditions, update operating parameters, and reset the terminal.
  • Page 9 ARGO FT models provides optional e-receipt technology.  e customer is off ered a choice of a standard printed receipt via text message or email. Email information is not retained by the ATM or Triton, and will not be used for marketing purposes.
  • Page 10 In certain Management Functions screens it may be necessary to enter alpha characters. Anytime users are required to enter alpha characters, an on-screen keypad will be displayed.  e ARGO FT off er two types of on- screen keyboards: qwerty and alphabetic. Users may toggle between keyboards by pressing the Change Key- board Style button to the right of the on-screen keypad.
  • Page 11 Cancel, the welcome screen is presented. If Enter is chosen, the user returns to the function that was active prior to the time out. If the user does not make a selection within an additional 30 seconds, the terminal will automatically return to the welcome screen. Triton Systems ©...
  • Page 12  e processor forwards a con rmation message and authorization to dispense currency to the ATM.  e ATM dispenses requested currency and a receipt of the transaction.  e processor then credits the merchant’s account for the amount of any cash withdrawals plus surcharge fees typically by the end of the next business day. Triton Systems ©...
  • Page 13 3. Press Enter.  e ATM can be con gured by using the Triton Con guration Wizard, or by completing the following steps.  e following steps are the minimum items that must be con gured to put the ARGO FT into service.
  • Page 14      Triton ATMs require a minimum amount of con guration in order to place them into service.  ese con g- uration requirements are covered in the Triton Con guration Wizard, which will walk users through setting the minimum requirements, and allow users to access optional con gurations that may be required by the host processor.
  • Page 15 7. Enter the terminal ID provided by host processor. **Note** Users can toggle between three on-screen keyboards by pressing the Change Keyboard Style button. 8. Press Enter and Return button to save and return to the Con guration Wizard menu. Triton Systems ©...
  • Page 16 11. Press Set Date. Using numeric on-screen keypad, enter the current date, then press Enter and Return. **Note** Use the < and > buttons on the numeric on-screen keypad to toggle between the month, day and year.  e Le and Right buttons perform the same function. Triton Systems ©...
  • Page 17 ATM will not go into service until dispenser has performed a successful test dispense and Multiple Amount has been set. 15. Press Multiple Amount. 16. Follow the on-screen instructions. Remove cassette, add cash or test notes if necessary, then press Enter. Replace cassette, then press Enter. Triton Systems ©...
  • Page 18 17. Enter Multiple Amount (i.e. $5, $10, $20), then press Enter and Return. 18. Press Start Quantity and follow on-screen instructions. Remove cassette, replenish cash, then press Enter. Triton Systems ©...
  • Page 19 Notice the yellow information box in the top, le portion of the screen on the Con guration Wizard.  is informs the user which options on the menu are required con guration items and which are optional con gura- tion items. Host processor may require more than Triton’s minimum requirements. Triton Systems ©...
  • Page 20 23. Press Protocol. 24. Select desired value, then press Enter and Return.  is information is provided by the host processor. 25. Press Message Format. Triton Systems ©...
  • Page 21 30. If no additional protocol information is required by host processor, skip to step 37. 31. Press Backup Phone or Backup Address. 32. Enter 10-digit backup phone number, URL, or IP address via on-screen keyboard.  is information is pro- vided by host processor. 33. Press Enter and Return. Triton Systems ©...
  • Page 22 If user 1 and user 2 passwords have already been set, option 1 will be Change Passwords. 39. Press Set Passwords (for the T9 keypad). PCI requires dual authentication, meaning two users must be pres- ent to complete the T9 customer keypad con guration. Triton Systems ©...
  • Page 23 40. Enter new user 1 password using the T9 keypad. Press Enter. Password must be 8 characters. 41. Re-enter new password, then press Enter. 42. Enter new user 2 password using the T9 keypad. Press Enter. Password must be 8 characters. Triton Systems ©...
  • Page 24 Press Enter. **Note** If on-screen check digits do not match check digits provided by host processor, press Cancel to terminate key entry. Press either Enter PIN Master Keys or Enter MAC Master Keys, and follow on-screen instructions. Triton Systems ©...
  • Page 25 **Note** If on-screen check digits do not match check digits provided by host processor, press Cancel to terminate key entry. Press either Enter PIN Master Keys or Enter MAC Master Keys, and follow on-screen instructions. Triton Systems ©...
  • Page 26 50. A er keys are downloaded successfully, press Enter to return to Con guration Wizard menu. 51. A er these steps have been completed, press the Next button in the bottom, right corner of the screen to continue to the nal requirements in the Con guration Wizard. Triton Systems ©...
  • Page 27 53. A er these steps have been completed or to skip messages completely, press the Next button in the bottom, right corner of the screen. 54.  is completes the Con guration Wizard and user returns to Management Functions menu. ATM may be put into service. Triton Systems ©...
  • Page 28   ( -)  e Systems Parameters menu allows the user to manage various basic settings on the ARGO FT, such as Date and Time, Volume Control, and Shutdown Terminal. For more information on each function, please see the X3 Con guration Manual.
  • Page 29 5. Press Enter and Return to save changes and return to Schedule Close menu. 6. Day of the Week option is automatically set to Every Day. Press Save and Return to save changes and return to previous menu. Triton Systems ©...
  • Page 30  is option enables or disables automatic transmission of terminal close totals to host processor. 1. Navigate to Management Functions > Terminal Close Functions. 2. Press Send Terminal Totals to toggle option ON or OFF. Set as recommended by host processor 3. Press Back to return to previous menu. Triton Systems ©...
  • Page 31 3. Trial Close Report will be displayed on screen. Press Print to print a hard copy via the receipt printer, or press Save To File to save on a USB drive. 4. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 32 3. Day Close Report will be displayed on screen. Press Print to print a hard copy via the receipt printer, or press Save To File to save on a USB drive. 4. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 33 4. Trial cassette close report will be displayed on screen. Press Print to print a hard copy via the receipt printer, or press Save To File to save on a USB drive. 5. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 34 4. Cassette close report will be displayed on screen. Press Print to print a hard copy via the receipt printer, or press Save To File to save on a USB drive. 5. When report has been printed or saved, press Back button. 6. Remove and replenish selected cassettes, then press Enter. Triton Systems ©...
  • Page 35 8. Press Enter and Return. Trial cassette close report will be displayed on screen. Press Print to print a hard copy via the receipt printer, or press Save To File to save on a USB drive. 9. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 36 6. Press Display New Cassette Totals to toggle on (check mark) or off (no check mark).  is option, when enabled (checked), will display the new totals report when performing a close. 7. When nished with cassette close option, press Save and Return to return to previous menu. Triton Systems ©...
  • Page 37 4. Remove and replenish selected cassettes, then press Enter. 5. Using the on-screen numeric keypad, enter the number of bills added to cassette(s).  is is not the value. 6. Press Enter and Return. 7. Repeat for each desired cassette. Triton Systems ©...
  • Page 38 3. Error code is displayed on screen. Press Print to print a hard copy via the receipt printer, or press Save To File to save on a USB drive. 4. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 39    Navigate to Management Functions > Diagnostics > Terminal Status and press Reset Terminal Error. No further action from user is required.  is function will attempt to reset the current terminal error to zero. Triton Systems ©...
  • Page 40 Save To File to save on a USB drive. 4. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 41 2. Ensure USB drive with previously saved parameters is installed into an empty USB port on main board. 3. Press Save Parameters to External Storage. Press Enter on the pop-up dialog. 4. Using the on-screen keyboard, name parameter le, then press Enter to begin the processing of exporting current parameters to external USB drive. Triton Systems ©...
  • Page 42 Save To File to save on a USB drive. 4. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 43 1. Navigate to Management Functions > Diagnostics > Dispenser. 2. Pressing Purge will begin the process of clearing the feed path. 3. Once purge is complete, press Enter on the pop-up dialog to return to the previous menu. Triton Systems ©...
  • Page 44 3. Press desired single cassette or All Cassettes to begin the test dispense operation. A pop-up dialog will in- form user if test dispense was successful. 4. Once complete, press Enter on the pop-up dialog to return to cassette menu. 5. Press Back to return to the previous screen. Triton Systems ©...
  • Page 45 3. Report is displayed on screen. Press Print to print a hard copy via the receipt printer, or press Save To File to save on a USB drive. 4. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 46 5. Report is displayed on screen. Press Print to print a hard copy via the receipt printer, or press Save To File to save on a USB drive. 6. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 47 4. When report has been printed or saved, press Back button to return to the previous menu. /  1. Navigate to Management Functions > Diagnostics > Printer. 2. Press Reset/Test Printer. 3. Printer automatically prints a test receipt, then returns user to the previous screen. Triton Systems ©...
  • Page 48 Save To File to save on a USB drive. 4. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 49 3. Enter a domain name or IP address to verify TCP/IP communication, then press Enter and Return. 4. A pop-up dialog will relay whether the test was successful or not. Press Enter to return to the previous screen. Triton Systems ©...
  • Page 50 Save To File to save on a USB drive. 4. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 51 4. Press all buttons except ENTER on the T9 keypad to verify keypad is functioning properly. Each button will appear on screen if operating. 5. Press Enter on T9 keypad to complete button test and return to previous screen. Triton Systems ©...
  • Page 52 Save To File to save on a USB drive. 4. When report has been printed or saved, press Back button. 5. Press Enter mark records as audited, or press Cancel to return to previous screen. Triton Systems ©...
  • Page 53 Save To File to save on a USB drive. 5. When report has been printed or saved, press Back button to return to the previous screen. Triton Systems ©...
  • Page 54  is function allows user to sort journal entries by various criteria. 1. Navigate to Management Functions > Electronic Journal. 2. Press Display Selected Records. 3. Press Audit Filter, then touch desired option. Press Save and Return to return to previous screen. Triton Systems ©...
  • Page 55 Press Enter and Return. 8. Press Field, then touch desired option. Press Save and Return to return to previous screen. 9. Press Contains. Using the on-screen keypad, enter desired criteria. Press Save and Return to return to previ- ous screen. Triton Systems ©...
  • Page 56 Save To File to save on a USB drive. 12. When report has been printed or saved, press Back button to return to the previous screen. Triton Systems ©...
  • Page 57 1. Navigate to Management Functions > Electronic Journal. **Note** Clearing audits records.  is function does not delete. 2. Press Clear Journal. 3. Press Enter to clear all journal entries and mark as audited. Press Enter to return to the previous screen. Triton Systems ©...
  • Page 58 5. Press Archive records prior to: to choose date. 6. Use the on-screen numeric keypad to select desired date, then press Enter and Return. 7. Press Enter at the Archive/Delete Journal completion prompt to return to the previous screen. Triton Systems ©...
  • Page 59 3. Using the on-screen numeric keypad, enter the new password for user, then press Enter. Do not include user ID. Password may be 4-12 numeric characters. 4. Re-enter the new user password, then press Enter to return to the previous screen. Triton Systems ©...
  • Page 60  is function allows the currently-logged-in user to change their username. 1. Navigate to Management Functions > Password Maintenance. 2. Press Change Username. 3. Using the on-screen keypad, enter desired username. 4. Press Enter and Return to save changes and return to previous screen. Triton Systems ©...
  • Page 61 4. Touch desired selections to toggle the option on or off . User will have access to all option with a check mark beside them. 5. Press Save and Return to save changes and return to previous menu. Triton Systems ©...
  • Page 62 4. Using the on-screen keypad, enter the new username, then press Enter and Return. 5. Using the numeric on-screen keypad, enter the new password for user, then press Enter. 6. Re-enter new password to con rm, then press Enter to save changes and return to the previous screen. Triton Systems ©...
  • Page 63 1. Navigate to Management Functions > Password Maintenance. 2. Press Remove User. 3. Using the on-screen numeric keypad, enter user ID you wish to delete, then press Enter and Return. 4. Press Enter to remove user, or Cancel to return to previous menu. Triton Systems ©...
  • Page 64 Use the < and > buttons on the numeric on-screen keypad to toggle between the month, day and year or the hour, minute and second. 3. Press Set Date. 4. Using the on-screen numeric keypad, enter the current date. Press Enter and Return to return to the previ- ous screen. Triton Systems ©...
  • Page 65 5. Press Set Time. 6. Using the on-screen numeric keypad, enter the current time. Press Enter and Return to return to the previ- ous screen. 7. Press Save and Return to save changes and return to the previous screen. Triton Systems ©...
  • Page 66 2. Press Shutdown the Terminal. 3. Press Enter on the pop-up dialog, and wait for the message It is now safe to shutdown your computer. 4. Turn the power switch on the power supply to the off (O) position. Triton Systems ©...
  • Page 67 Available Options on the screen. Files must not be saved in a folder on USB drive. 5. Press Enter and Return to begin so ware installation. 6. Press Enter on the pop-up dialog. 7. Terminal will reboot, then begin installing new so ware les. Triton Systems ©...
  • Page 68  e purpose of this section is to describe the procedures for cassette closing and replenishment. Information concerning note handling and note quality are discussed where relevant. ARGO FT units are equipped with an NMD100 dispenser located in the lower security cabinet.
  • Page 69 For new or uncirculated currency, notes must be separated before being inserted into cassette. Using a note counter is highly recommended; however, ipping through each bundle of notes in both directions at each end, or striking each bundle against a hard surface may suffi ciently separate currency. Triton Systems ©...
  • Page 70 7. Using the on-screen numeric keypad, enter the number of bills in the cassette(s).  is is not the value. 8. Press Enter and Return. Trial cassette close report will be displayed on screen. Press Print to print a hard copy via the receipt printer, or press Save To File to save on a USB drive. Triton Systems ©...
  • Page 71 9. When report has been printed or saved, press Back button to return to the previous menu. Triton Systems ©...
  • Page 72 If applicable, lock cassette with key. 9. Using handle, slide the cassette into the dispensing mechanism. Make sure cassette is seated rmly. 10. Repeat steps for remaining cassettes. 11. Continue with Cassette Close or other procedure via Management Functions. Triton Systems ©...
  • Page 73 5. Close cassette lid. Release button should pop out allowing the lid to mate cleanly with the body of the cas- sette. If applicable, lock cassette with key. 6. Using handle, slide the cassette into the dispensing mechanism. Make sure cassette is seated rmly. Triton Systems ©...
  • Page 74 3. Press desired single cassette or All Cassettes to begin the test dispense operation. A pop-up dialog will in- form user if test dispense was successful. 4. Once complete, press Enter on the pop-up dialog to return to cassette menu. 5. Press Back to return to the previous screen. Triton Systems ©...
  • Page 75 Triton Systems ©...
  • Page 76 3. A er lock is opened, the door may be opened.  e bolt will retract when door is opened on the swing bolt style lock. Invalid code entry - Lock will beep three times if combination is entered incorrectly. Repeat steps 1 - 3. Triton Systems ©...
  • Page 77    For your convenience, the video Changing the Combination on an Electronic Lock with Swing Bolt by Triton Systems/ATMGurus is available on you YouTube. Caution Always perform this operation with the door open. Test new/changed combination several times before closing door.
  • Page 78 2. Press 3. Lock should beep once. User is now permanently removed. — lock beeps once if a user code is already installed/programmed — lock beeps twice if function was successful — lock beeps three times if function was unsuccessful Triton Systems ©...
  • Page 79    Repeated beeping during opening indicates that the battery is low and should be replaced. Triton recommends replacing of the battery at least twice annually.  e battery box is located on the inside of the vault/cabinet door for straight deadbolt-style locks.
  • Page 80 **Note**  e spindle should be inserted so that paper feeds from top of roll when installed on the paper bracket. Triton recommends the use of 20# thermal printer paper (Triton P/N 05403-00053) for improved performance and reliability. 8. Feed paper into the printer take-up slot. Printer will activate and automatically feed the paper through the printer and slightly out the front of the control panel.
  • Page 81    Special cleaning cards (Triton P/N 05010-00024) are available for proper maintenance of the card reader.  ese waffl e-type cleaning cards may be used with multiple types of card readers.  e card reader should be cleaned at least once per month, although it may be necessary to clean card reader more o...
  • Page 82     For your convenience, the video T5/T9 Keypad Battery Replacement by Triton Systems/ATMGurus is available on YouTube. **Note** Spare batteries can be purchased as P/N 01300-00025. 1. Perform a proper shutdown via Management Functions > System Parameters > Shutdown Terminal. Turn power switch on the power supply to the off...
  • Page 83 8. Enter activation response code on the ATM via the on-screen keyboard and press Enter. 9. A pop-up dialog will appear stating “EPP Activation Successful. ” If activation fails, repeat steps 6 through 8. For further assistance, contact Triton Technical Support. Triton Systems ©...

  • Page 84: Limitation Of Liability

    Waiver by either the Manufacturer or Distributor Triton Systems ©...

  • Page 85: Applicable Law

    Triton at the Purchaser’s expense. Triton shall not be responsible for misuse or abuse of a unit, and any attempts to remove or deface the serial number or date code on a unit or any component thereof, or any attempt to repair a unit or to repair or replace any component by anyone other than a service technician authorized by Triton shall void this warranty.

  • Page 86: Disclaimer Of Warranties

    Triton at the Purchaser’s expense. Triton shall not be responsible for misuse or abuse of a unit, and any attempts to remove or deface the serial number or date code on a unit or any component thereof, or any attempt to repair a unit or to repair or replace any component by anyone other than a service technician authorized by Triton shall void this warranty.
  • Page 87 • Merchandise altered or modi ed outside the speci cations set forth by the Manufacturer or Triton may not be accepted as a warranty return. Incomplete components (parts missing) may not be accepted as valid war- ranty returns.
  • Page 88 A 25% restocking fee is charged if the opened Merchandise is returned intact. Triton may refuse to accept if Merchandise is returned in inadequate packaging, subjected to abnormal envi- ronmental conditions, altered, modi ed, or used. Triton reserves the nal right in determining acceptance of returned Merchandise.
  • Page 89 Waiver by either the Manufacturer or Purchaser Triton Systems ©...
  • Page 90 ATMGurus shall void this warranty. Smart Safes ATMGurus warrants the components of each refurbished model, excluding so ware and related documentation, Triton Systems ©...
  • Page 91 Such damages include, but are not limited to, loss of pro ts, loss of revenue, loss of data, loss of use of the merchandise, or any associated merchandise, cost of capital, cost of substitute or replacement merchandise, facilities or services, downtime, Purchaser’s time, the claims of third parties, including customers, and injury to property. Triton Systems ©...
  • Page 92 • Merchandise altered or modi ed outside the speci cations set forth by the Manufacturer or ATMGurus may not be accepted as a warranty return. Incomplete components (parts missing) may not be accepted as valid Triton Systems ©...
  • Page 93 ATMGurus reserves the nal right in determining acceptance of a warranty claim. • Merchandise received in not originally obtained through Triton or ATMGurus or installed in the unit the Purchaser initiated the warranty claim will be returned without processing.
  • Page 94 Triton or its suppliers.  e so ware is licensed for use on this speci c Triton ATM product and may not be used on any other product. Otherwise, the supporting documentation, if any, may be copied only as essential for backup or archive purposes in support of your use of the ATM.
  • Page 95 Any warranty pertaining to the ATM, its mechanical components exclusive of the ATM so ware, shall be gov- erned and controlled by any warranty given to you by Triton in a separate document accompanying this ATM.  e foregoing limitation of liability and exclusion of certain damages will apply regardless of the success or eff ec- tiveness of other remedies.