DS-700iQ MACH 9DS - Colour DEP TABLE OF CONTENTS Safety Standards Compliance Quick Guide About this Manual Introduction Standards and Compliance Power on Safety run a Test Print 1.3.1 Safety Symbols Print a logo on an Envelope without using IMoS 1.3.2...
DS-700iQ MACH 9DS - Colour DEP Safety Standards Compliance About this Manual Applicable Directives low Voltage Directive 2014/35/Eu Disclaimer Electromagnetic Compatibility Directive 2014/30/Eu The data contained herein is the most current known to the manufacturer at the time of The product presented in this guide meets the requirements of applicable directives.
DS-700iQ MACH 9DS - Colour DEP Safety Standards Compliance 1.3.1 Safety Symbols 1.3.2 General Safety Notes Description Symbol Protective Earth (Ground) WARNING Identifies terminals intended for connection to external conductors, or protective earth (ground) electrodes, protecting against electric shock in ▪...
DS-700iQ MACH 9DS - Colour DEP Safety Standards Compliance 1.3.3 Power Connections Safety Notes WARNING ▪ Ensure any isolation or disconnect device, including the mains power supply remain unobstructed at all times. Ensure the mains power cable and its connectors are sound and undamaged.
DS-700iQ MACH 9DS - Colour DEP Introduction General Overview Before You Begin The MACH 9DS Colour Digital Envelope Printer (CDEP) connects to an inserter to provide a Make sure you have setup the inserter and the MACH 9DS colour printer. See separate calibrated means of sending filled envelopes to be printed in colour.
DS-700iQ MACH 9DS - Colour DEP Introduction 2.3.3 MACH 9DS Colour Printer Ink Cartridge Door Envelope Sensor Envelope Controller registration Guide 2.3.3.1 Front View Base Transport Emergency Stop PC Access Power Button Door 2 x uSB File Transfer Ports 2.3.3.2...
DS-700iQ MACH 9DS - Colour DEP Introduction 2.3.3.3 Side View Exit 2.3.3.4 Base View QTL-RND-OPS-00000845-A-00 Figure 2.6 – Base View QTL-RND-OPS-00000844-A-00 Pressure Plate Printhead Figure 2.5 – Side View Exit Printhead Service Tray - includes Cleaning Cloth and Cap User Guide...
DS-700iQ MACH 9DS - Colour DEP Introduction Operating Modes Further Information The MACH 9DS CDEP can work in Inline and Standalone modes. refer to the MACH 9DS documentation for more information about Below is a summary of these modes. how to install the printer.
If the PC doesn’t automatically start switch it on by pushing the switch on the In order to control the MACH 9DS Colour DEP and create mail jobs you should use Quadient front. Mach Symphony software. In addition to being able to control and maintain the printer it is also the gateway to support functions, FlexMail, QuickRIP, Control, and Settings.
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DS-700iQ MACH 9DS - Colour DEP Quick Guide Wait for the FlexMail application to fully load and the screen below to be Switch on the printer by moving the switch to the On position. displayed. QTL-RND-SCR-00000727-A-00 QTL-RND-OPS-00000834-A-00 Figure 3.3 – MACH Symphony screen Figure 3.4 –...
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DS-700iQ MACH 9DS - Colour DEP Quick Guide Click Handling > Initialize height control Click SETTINGS. Click Locked Enter the password (default is admin). 10. Click Click SYSTEM MANAGEMENT 12. Click REBOOT QTL-RND-SCR-00000702-A-00 Figure 3.5 – Initialize Height Control QTL-RND-SCR-00000728-A-00 Figure 3.6 –...
DS-700iQ MACH 9DS - Colour DEP Quick Guide Click MACH INTEGRATOR Run a Test Print 14. Click RESTART on translator-printengine_v... Test prints are useful for checking the quality of the print before you start a large print run. Before you start ensure the printer isn’t operating. If it is click STOP in FlexMail.
DS-700iQ MACH 9DS - Colour DEP Quick Guide Click Test Print . The envelope will be printed. return to Inline mode. Print a Logo on an Envelope without using IMOS If you have hand filled envelopes that you don’t want to run through the inserter the Mach 9DS can be used to print a colour logo on an envelope.
DS-700iQ MACH 9DS - Colour DEP Quick Guide 3.5.1 Use FlexMail to Print Static Envelopes Click SETTINGS > OUTPUT SETTINGS to confirm the output is correct. For more details on FlexMail see the FlexMail guide. Ensure the MACH 9DS is in Inline mode open FlexMail.
DS-700iQ MACH 9DS - Colour DEP Quick Guide Click Next to move to Output Settings. 3.5.2 Use QuickRIP to Print Static Images QuickrIP allows you to print a PDF file on an envelope. QuickrIP is preconfigured and we strongly suggest you don’t make any changes to it.
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DS-700iQ MACH 9DS - Colour DEP Quick Guide Click SETTINGS > OUTPUT SETTINGS. 10. Click Next to move to Output Settings. Confirm the settings are the same as you chose in QuickrIP. QTL-RND-SCR-00000724-A-00 Figure 3.15 – Output Settings Screen QTL-RND-SCR-00000755-A-00 Click and select Static RIP.
DS-700iQ MACH 9DS - Colour DEP Quick Guide Print Envelopes with Logos and Addresses Stored in FlexMail open QuickRIP. If you want to print a batch of envelopes with an image and addresses follow these instructions: Ensure the MACH 9DS is in Inline mode open FlexMail.
DS-700iQ MACH 9DS - Colour DEP Quick Guide Click Next to Output Settings. Disengage Printer If you need to send filled envelopes from the inserter directly to the conveyor without being printed on you should enable Passthrough mode. Follow these instructions to enable passthrough mode: In IMoS click to see a list of Jobs.
To adjust the backstop, follow the procedure set out in this section. loosen the thumb screw knob The printer is ready to print when setup by Quadient, however, there may be times when you need to make adjustments to it’s settings.
DS-700iQ MACH 9DS - Colour DEP Hardware Operation 4.1.1.2 Adjust the Turner Side Panel 4.1.1.3 Adjust the Infeed Rollers (only with an output sorter fitted) If the job is programmed to turn the envelope, a panel in the side guide must be lowered. The INF infeed rollers can be flipped down or up to provide drive onto envelopes if there are problems transferring them to the turner exit.
DS-700iQ MACH 9DS - Colour DEP Hardware Operation Prevent Envelope Skewing 4.2.1 Print Envelopes of Varying Height The printer’s Infeed Side Guides can be narrowed to prevent media skewing skewed as it When running a varying range of pack thickness, it may be necessary to set the height of goes through the printer.
DS-700iQ MACH 9DS - Colour DEP Hardware Operation 4.2.4 Adjust Output Guides These guides are unlikely to be needed however, if you experience issues sending envelopes to the conveyor they can be moved. They should be kept to the sides unless they’re required.
Click SYSTEM MANAGEMENT Click REBOOT QTL-RND-OPS-00000846-A-00 Figure 5.3 – MACH 9DS Printer Power Switch Location QTL-RND-SCR-00000821-A-00 Figure 5.4 – Reboot PC Wait until the computer restarts and the Quadient logo appears. Turn on the printer. User Guide rEV 00 JAN 2025...
DS-700iQ MACH 9DS - Colour DEP Troubleshooting 10. Click Control. Correct Misaligned Printing Wait for Mach 9 tab to be shown for the second time. If the envelopes are misaligned or skewed when printing follow these instructions to correct them.
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DS-700iQ MACH 9DS - Colour DEP Troubleshooting Take the screws below between your thumb and forefingers of both hands. QTL-RND-OPS-00000842-A-00 Figure 5.7 – Envelope Height Adjustment Turn the screws anti-clockwise to loosen them at the same time. Move the guides until they’re resting on top of the envelopes.
DS-700iQ MACH 9DS - Colour DEP Easy Maintenance Introduction light Clean light Clean makes a quick wipe (approx 30 seconds) of the print head and The sections below cover day-to-day maintenance of the MACH 9DS. activates the nozzles by spitting ink through them. use before or after a print job if you notice a problem with the print quality.
DS-700iQ MACH 9DS - Colour DEP Easy Maintenance Change Ink Cartridges Push the cartridges to release them, and then pull them out. Before ink cartridges need to be changed you will see several warnings. When they are empty printing will stop.
DS-700iQ MACH 9DS - Colour DEP Easy Maintenance Replace Service Tray 6.4.1 Remove the Tray The service tray collects ink from the printhead to prevent drips. When it’s full, as indicated unpack the new service tray. by the Service Tray Life message displaying 0% it’s time to replace it.
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DS-700iQ MACH 9DS - Colour DEP Easy Maintenance Click Maintenance Wait for the service tray to be ejected. Click Remove Service Tray to eject the tray. QTL-RND-OPS-00000838-A-00 Figure 6.7 – Raised Service Door Tray 10. Pull the service tray towards you.
DS-700iQ MACH 9DS - Colour DEP Easy Maintenance 6.4.2 Insert New Service Tray Clear Paper Jams Push the service tray against the edge of the print module until the gears engage. If a mailpiece gets stuck under the printer it will stop and automatically lift up.
Introduction Quadient MACH Control To control the MACH 9DS Colour DEP and create mail jobs, use Quadient MACH Control MACH Control is used to control and maintain print jobs that have been downloaded from software. It is also serves as the gateway to: FlexMail to the printer.
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DS-700iQ MACH 9DS - Colour DEP Software Overview 7.2.1.1 Overview 7.2.1.2 Settings The overview screen shows you status of the connected printer. These settings should only be adjusted by your local support team. If a printer isn’t connected this section is empty.
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DS-700iQ MACH 9DS - Colour DEP Software Overview User Management - Check Enable user management to select and 7.2.1.3 Statistics ▪ create users and edit their functions. The Statistics screen gives you access to details about printed jobs and the use of the print Printing Preferences - Adjust printer speed controls.
DS-700iQ MACH 9DS - Colour DEP Software Overview 7.2.1.4 Shutdown 7.2.2 MACH 9 Tab use this button to shutdown the printer if other shut down procedures have failed. use the MACH 9 tab to make changes to the printer. 5.3 Reboot the Machine.
DS-700iQ MACH 9DS - Colour DEP Software Overview 7.2.3 Handling 7.2.4 Maintenance use the Handling screen to control the height of the print head, speed of the conveyor, and use the Maintenance screen to perform maintenance operations of the printing system the fan.
DS-700iQ MACH 9DS - Colour DEP Software Overview Uncap Print Head - Click to retract the service tray and expose the printhead for 7.2.5 Job Library 60 seconds before being automatically being capped again. This is useful if you want to manually wipe the printhead.
DS-700iQ MACH 9DS - Colour DEP Software Overview - Click to delete jobs. 7.2.7 Diagnostics - The red border indicates it’s been selected. The information is for reference only. If you need to diagnose system << >> - Click to navigate through jobs.
DS-700iQ MACH 9DS - Colour DEP Software Overview Print Nozzle Health Plot - Click to print nozzle health plots. 7.2.8 Media Settings Scan Nozzle Health Plot - Click to scan the printed nozzle health plots. The information is for reference only. If you need to adjust the media Read Native Status XML - Click to see xml information about the printer’s details.
DS-700iQ MACH 9DS - Colour DEP Software Overview - Delete the selected profile. FlexMail Basic tab: The printer is controlled by a software application called FlexMail. This software application sends commands to the printer as well as the data that needs to be printed on the ToF offset (mm) - Sets the distance from the edge of the material ▪...
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DS-700iQ MACH 9DS - Colour DEP Software Overview 7.3.1.1 File 7.3.1.4 Control Recent - Shows a list of recently opened files. ▪ The information is for reference only. If you need to change the New - Click to create a new project.
DS-700iQ MACH 9DS - Colour DEP Software Overview 7.3.2 Datasheet Tab 7.3.2.2 Sheet Layout Displays the details of the addresses being printed on the envelopes. Page Setup - Define the size of the current sheet. ▪ Text Formatting - Choose how the text of the whole sheet looks.
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DS-700iQ MACH 9DS - Colour DEP Software Overview 7.3.3.1 Designer For details on how to design envelopes see Chapter 9.6 Design an Envelope. Clipboard - Add information to or paste from the clipboard. ▪ Pages - Setup the page size and the page type.
DS-700iQ MACH 9DS - Colour DEP Software Overview QuickRIP Settings QuickrIP is a raster image processor which takes a PDF and makes it suitable for printing. use the Settings screen to make changes to network settings and restart the whole or parts of software applications.
DS-700iQ MACH 9DS - Colour DEP Software Overview 7.5.2 MACH Integrator 7.5.3 System Management use the MACH Integrator screen to manage the background processes of the MACH 9DS use the System Management screen to reboot, shutdown, and restart management CDEP. use it to resolve process crashes and see the reasons behind the crashes.
DS-700iQ MACH 9DS - Colour DEP Software Overview Lock 7.5.4 Output Settings To lock advanced functions follow these instructions: The output Settings are where the system gets its information about which printer to use. If more are added in QuickrIP they are also shown here. See 9.3 Configure the Printer.
DS-700iQ MACH 9DS - Colour DEP MACH Control Reference Introduction 8.2.1 Add New Users This guide is linked to from other pages in the document and contains reference material Click to add a new user. you may find useful. Enter the username and password.
DS-700iQ MACH 9DS - Colour DEP MACH Control Reference Adjust Printer Head Height Create and Save Different Settings for Different Media only do this when in Standalone mode. otherwise adjust the height in only do this when in Standalone mode. otherwise adjust the height in IMoS. IMoS.
DS-700iQ MACH 9DS - Colour DEP FlexMail Reference Introduction Start FlexMail This document explains the setup procedure for using the FlexMail v4.3 (and above) Click FlexMail on the MACH 9 Symphony interface. software with an inserter for controlling the MACH 9DS CDEP envelope printer. During all of the associated documentation we refer to the envelope printer as MACH 9DS.
DS-700iQ MACH 9DS - Colour DEP FlexMail Reference In FlexMail click File > Open > *. fm4 > Open, or click File > Recent > click the *.fm4 Arrange Workspace file. This section covers how to show, hide and move windows on the DATASHEET and DESIGNEr tabs.
Click and hold WorKSPACE and drag it to a to reposition. An opaque If you choose NOT to use the Quadient templates then you must ensure that you set: bluebar shows where the bar will be dropped. Envelope size (go to File > Page Setup).
DS-700iQ MACH 9DS - Colour DEP FlexMail Reference To test the system: Link a Database From QUADIENT MACH CONTROL click FlexMail. For variable printing you need to import a database. Click File > Open > Projects. This is what is used to determine which address is printed on which envelope. This database also contains all of the variable data that is going to be printed on the envelope.
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DS-700iQ MACH 9DS - Colour DEP FlexMail Reference Click DATA tab. Click DATASHEET. Click Excel. QTL-RND-SCR-00000704-A-00 Figure 9.7 – DATA Toolbar Select the file. Click Open. Check First row contains field names. QTL-RND-SCR-00000707-A-00 Figure 9.9 – Datasheet Screen The database is now linked to the project and the column headings used in the design of the envelope layout to determine what data is printed where.
DS-700iQ MACH 9DS - Colour DEP FlexMail Reference Design an Envelope Click DESIGNER tab. Click Page Size. The designer part of the project sets up all physical aspects, except data, of the item to be printed. This includes: Envelope size.
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DS-700iQ MACH 9DS - Colour DEP FlexMail Reference Click Text Box, click the screen to launch the window. Click Picture, click the screen to launch the window. Add text by: Enter it directly into the Text field, or Double-click the Datasources to add them to the Text field above.
DS-700iQ MACH 9DS - Colour DEP FlexMail Reference Create Proof Click UPLOAD PDF FILES VIA FILE BROWSER. Select the PDF and click Open. Proofs are used to check the layout of designs and check the final print quality. Follow the instructions below to create a test print and proof print.
DS-700iQ MACH 9DS - Colour DEP FlexMail Reference QTL-RND-SCR-00000789-A-00 Figure 9.14 – User Access Control 9.9.1 Add a User To set user access control: Click File > Options > User Access Control. Click Add user..Enter a username, and password.
QuickrIP is a raster image processor which takes a PDF and makes it suitable for printing. Quadient has pre-uploaded source file PDFs for you to use. However, if you need to upload The QuickrIP settings are pre-configured and you shouldn’t need to change anything.
DS-700iQ MACH 9DS - Colour DEP QuickRIP Reference 10.4 Settings There are two pre-configured printer settings: ▪ T3-oPX Quadient-73A44B 300 DPI-loCAl T3-oPX Quadient-73A44B 600 DPI-loCAl ▪ Except for the dpi level the settings are identical. To access settings click QTL-RND-SCR-00000777-A-00 Figure 10.3 –...
DS-700iQ MACH 9DS - Colour DEP Integrated Mail Operating System (IMOS) Reference 11.1 Introduction Click Character Function to change the characteristics of the of the data logging characters. This guide is linked to from other pages in the document and contains reference material you may find useful.
DS-700iQ MACH 9DS - Colour DEP Integrated Mail Operating System (IMOS) Reference The lookup Box in printer settings should be the name of the column in FlexMail (without spaces) that has the linking characters to the document barcode. Example BCS Control...
DS-700iQ MACH 9DS - Colour DEP Integrated Mail Operating System (IMOS) Reference 11.2.1 Setup Hardware When you’ve connected all the modules to the inserter you need to configure IMoS. log on as an Engineer. Click Click Service > Hardware setup.
DS-700iQ MACH 9DS - Colour DEP Integrated Mail Operating System (IMOS) Reference 11.2.2 Program a Job Select or create a document with a barcode and click Ok Click Next to go to output settings. For a detailed view on how to use IMoS see the relevant inserter’s user manual.
DS-700iQ MACH 9DS - Colour DEP Integrated Mail Operating System (IMOS) Reference 11.2.3 Adjust Printer Head Height Printer settings Description Dynamic head When active, this feature stops the machine if a thick pack is fed, When creating a Job in IMoS, you can fill in pack thickness range for the envelopes. This...
DS-700iQ MACH 9DS - Colour DEP Integrated Mail Operating System (IMOS) Reference Select the printer’s printhead height. 11.2.4 Calibrate INF Rotation If you want to change the direction of envelopes being printed follow the instructions below: To rotate envelopes: Click Click Jobs / Edit Current Job.
DS-700iQ MACH 9DS - Colour DEP Specifications 12.1 MACH 9DS Specifications 12.1.3 Engine Specifications High resolution 1200 x 1200 optimised DPI from 600 x 600 DPI 12.1.1 Maximum Print Skew Across Variable Pack Thickness Jobs Mode Resolution Production Mode 600 x 1200 optimised DPI from 300 x 300 input DPI...
DS-700iQ MACH 9DS - Colour DEP Specifications 12.3.1 Ambient Light 12.4 Pack Details Although the machine may operate in sunlight, it is not designed for use in direct sunlight, or where sunlight is exposed to the machine through windows or skylights.
DS-700iQ MACH 9DS - Colour DEP Specifications 12.5 Envelope Details Envelope Weight Min. 70gsm (18lbs bond) C5 Envelopes (or below): Max. 110gsm (28lbs bond) Min. 90gsm (24lbs bond) Above C5 Envelopes: Max. 110gsm (28lbs bond) 12.5.1 Envelope Requirements ▪ Envelope to be of good quality machine-fill type Dimensions and quality to be consistent across manufactured batches ▪...
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DS-700iQ MACH 9DS - Colour DEP Specifications QTL-RND-GEN-00000094-A-00 QTL-RND-GEN-00000095-A-00 Figure 12.3 – Envelope specifications Figure 12.2 – Envelope specifications User Guide rEV 00 JAN 2025...
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DS-700iQ MACH 9DS - Colour DEP Specifications The area of the envelope that can be printed on will depend on the final pack shape after insertion. QTL-RND-MSC-00000083-A-00 Figure 12.4 – Envelope Printing Area User Guide rEV 00 JAN 2025...
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