Follett Symphony Plus 110 Series Operation And Service Manual
Ice and water dispensers
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- Installation manual (17 pages) ,
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- Operation and service manual (36 pages)
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110CR425A/W
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide carefully
before you begin your installation.
Should you have need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.
Getting Started
After uncrating and removing all packing material. Inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Symphony Plus
Ice and Water Dispensers
Operation and Service Manual
Please visit https://www.follettice.com/technicaldocuments
for the Operation and Service manual for your unit.
110FB425A/W
110 Series
™
110FB414A/W
Installation and Service Videos:
www.follettice.com/servicevideolibrary
01234632R05
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Table of Contents
Troubleshooting
Related Manuals for Follett Symphony Plus 110 Series
Summary of Contents for Follett Symphony Plus 110 Series
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Page 1: Welcome To Follett
If visible signs of damage exist, please refuse delivery or sign your delivery receipt "damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed photos of the damage with the original packaging so that we may start the freight claim process. -
Page 2: Table Of Contents
Welcome to Follett........ - Page 3 § This appliance is not suitable for installation in an area where a water jet could be used. § Connect to potable water supply only. § Follett recommends a Follett water filter system be installed in the ice machine inlet water line (standard capacity, high capacity, carbonless high capacity).
- Page 4 § Routine adjustments and maintenance procedures outlined in this manual are not covered by the warranty. § Maintain all minimum clearances. DO NOT obstruct vents or openings. § This appliance must not be cleaned by a water jet. § Connect to potable water supply only. §...
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Page 5: Specifications
Specifications Electrical § Freestanding models require a dedicated circuit. Total system Max. circuit Basic electrical: 115 V/60 Hz/1 phase 11.0A § Dispensers and ice machines are supplied with 7-foot power cord with NEMA 5-15 hospital-grade plug. Connect to a dedicated 15A circuit. Model Electrical connection Circuits required... -
Page 6: Installation
Installation Before you begin § All dispensers must be installed level in both directions to ensure proper operation. § All countertop dispensers provide the option of taking utilities out the bottom or back of the dispenser. See counter cut-out (Fig. 2) for bottom exiting utilities on units with and without drain pans. For installations where utilities will exit through back of dispenser, refer to back view drawings. -
Page 7: User Information
User information How the dispenser works Follett’s 110 series automatic-load ice and water dispensers are equipped with Follett’s 425 lb (193 kg)/day ice machine. In the continuous icemaking process, water freezes to the inside wall of the evaporator. A rotating stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through an outlet port. -
Page 8: Cleaning And Sanitizing
Follett recommends sanitizing the pressurized water lines prior to cleaning the ice machine/dispenser. Follett offers two kits: order P/N 01089572 when a Follett filter system with a pre-filter bowl is present, or P/N 01089580 when a Follett filter system is not present. Follow the instructions provided with the respective kits to sanitize the pressurized water lines immediately before cleaning the ice machine/dispenser. -
Page 9: Semi-Annually (More Often If Conditions Dictate)
SafeCLEAN Plus Solution: Follow the directions on the SafeCLEAN Plus packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN Plus solution. Use 100 F (38 C) water. [OPTIONAL] No-rinse Sanitizing Solution: Follow the directions on the Nu-Calgon IMS-III packaging to mix 1 gal. - Page 10 10. While ice machine is cleaning, clean dispenser as follows: 10.1 Remove knurled nuts from front of storage hopper. 10.2 Remove stud assembly, baffle, wheel, and any remaining ice. 10.3 Remove dispense chutes from splash panel. 10.4 Submerse drain grill in SafeCLEAN Plus solution and allow to soak to remove any scale buildup. 10.5 Wipe inside of hopper lid, stud assembly, baffle, wheel, inside of storage area, dispense chutes, drain grill and drain pan with damp cloth wrung out in SafeCLEAN Plus solution.
- Page 11 16. Remove top bearing insulation. Loosen Phillips-head screw on nozzle connected to evaporator. Remove nozzle from evaporator side only, leave other side of nozzle connected to transport tube. 17. Soak one SaniSponge in remaining sanitizing solution. Insert the sponge soaked in sanitizing solution into nozzle, then insert a dry sponge into the nozzle.
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Page 12: Service
Service Lever models The dispense wheelmotor is energized through the power and ice dispense switches. The water solenoid valve is energized through the power and water dispense switches. The ice machine is controlled through an unpowered contact closure bin thermostat circuit. When ice builds up around the bin thermostat, the contacts open, cutting the bin signal to the ice machine. - Page 13 Electrical control system schematic 110FB414A/W...
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Page 14: Dispenser Troubleshooting
Dispenser troubleshooting CAUTION! § Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment. Before calling for service 1. Check that no ice is in the dispenser bin area. 2. Check that congealed ice is not causing a jam. 3. -
Page 15: Sensorsafe Model Troubleshooting Guide
SensorSAFE model troubleshooting guide Problem Indicators Corrective Action 1. Power switch off or faulty. 1. Turn on or replace the defective switch. Does not dispense ice. 2. Power on but no ice 2. Verify daughter card is properly aligned and inserted dispensing with pins on the control card and bin lid jumper is installed. -
Page 16: Disassembly And Replacement Instructions
Disassembly and replacement instructions Dispense chute removal Fig. 2 1. Remove dispenser front cover. 2. Slide plastic dispense chute up and out to baffle remove. dispenser Dispense wheel and drive bar removal front 3.2mm (1/8") spacer 1. Remove all ice from storage area of dispenser. -
Page 17: Ice Transport Tube Replacement - Freestanding Units
7. Carefully push tube onto icemaker. Do not twist hose when securing to evaporator. Note: Only use tubing supplied by Follett Corporation. 8. Fasten tube on port with hose clamp, ensure that clamp is positioned on evaporator side of nozzle flange. -
Page 18: Thermostat Replacement
Thermostat replacement rubber grommet ice mounting hose bracket well nut knurled screw rubber grommet ice level control stat bin thermostat control box ice level assembly control stat control box assembly hopper assembly 110FB414A/W... -
Page 19: Replacement Parts
Replacement parts Dispenser exterior Reference Description Part # Screw, knurled, 1/4-20 x 1" 01059855 Cover, top front, FB, ice and water 01072792 Cover, lower section, FB 502704 Cover, dispense chute 502681 Not shown Knurled screws, front cover 01085703 Drain pan 502705 Not shown Grille, drain pan... -
Page 20: Wheelmotor And Drive System
Wheelmotor and drive system Reference Description Part # Wheelmotor, 120 V, 60 Hz 501861 Washer, thrust 501026 Not shown Fan blade, wheelmotor 501607 Drive shaft (includes key and stud) 501619 Chain, pitch 54, link 502691 Sprocket, drive shaft, 35T 502692 Sprocket, wheelmotor, 10T 501019 Bearing, drive shaft... -
Page 21: Dispense Chute And Splash Panel (Models With Lever Dispensing)
Dispense chute and splash panel (models with lever dispensing) Reference Description Part # Tube, water station 502356 Cover, dispense chute 502681 Switch, dispense, ice, lever actuated (includes 501841) 501829 Switch, dispense, water, lever actuated (includes 501841) 502359 Lever, dispense 00976845 Chute, ice (with Agion®... -
Page 22: Dispense Chute And Splash Panel (Models With Sensorsafe Infrared Dispensing)
Dispense chute and splash panel (models with SensorSAFE infrared dispensing) Reference Description Part # Cover, dispense chute 502681 Chute, ice (with Agion® antimicrobial product protection1) 01042787 Chute, water (with Agion) 01042795 Lens, sensor 502690 Splash panel (includes 2 of 502690) 01049162 Not shown Splash panel, SensorSAFE, ice only (includes 2 of 502690) -
Page 23: Electrical Components
Electrical components Reference # Description Part # Thermostat 500514 Switch, dispenser power 502209 Switch, ice machine bin signal 502209 Bin interlock switch 01541044 Not shown Cord and plug, ice machine power (dispenser box to ice machine box) 01215128 Not shown Cord and plug, bin signal (dispenser box to ice machine box) 01215144 Not shown... -
Page 24: Hopper Components
Hopper components Reference Description Part # Baffle, ice 501802 Wheel, dispense (includes drive bar, rotating agitator, threaded bar & rod) 501493 Agitator, rotating 501494 Bracket, ice tube 502712 Screw 501100 Not shown Rod, threaded (includes knurled nut) 501612 Drive bar assembly (includes threaded rod and nut) 501617 Bracket, ice tube entry (units with top mounted ice machine) 01067644... -
Page 25: Ice Transport Tubing
Ice transport tubing Reference Description Part # Not shown Ice transport tube (RIDE units) - 10 ft 502522 Not shown Ice transport tube (RIDE units) - 20 ft 502523 Not shown Ice transport tube insulation (RIDE units only) - sold by the foot 501176 Not shown Ice transport tube assembly (50 FB units) -
Page 26: Dispenser Plumbing Connections
Dispenser plumbing connections TOP VIEW BOTTOM VIEW Reference Description Part # Not shown Valve, water shut-off 01035526 Tube, drain pan and cup, includes drain cup 01074285 Fitting, water inlet 01065275 Drain pan 502705 Fitting, drain 00109728 Drain cup 01540327 Not shown Tee, water inlet, 1/4"... -
Page 27: Solenoid Dispense Assembly
Solenoid dispense assembly Reference # Description Part # Solenoid, dispense 501830 Cotter pin 502040 Linkage, solenoid (includes 502054 grommet) 502039 Block, dispense gate 502042 Grommet 502054 Splash pan, gate assembly 502045 Shoulder screw and washer 502038 Spring, gate assembly 501824 —... -
Page 28: Water Treatment Accessories For Symphony Plus Ice And Water Dispensers
Water treatment accessories for Symphony Plus ice and water dispensers Description Old part number New Part Number (and capacity) (and capacity) Carbonless high-capacity water filter system 01050442 CARBONLESSHICAPSYS (15,000 gal) (Based on water conditions) Carbonless high-capacity water filter cartridge, single 01050426 CARBONLESSHICAPFILT (15,000 gal) - Page 29 110FB414A/W...
- Page 30 Calgon is a licensed trademark distributed by Nu-Calgon, in the United States. Agion is a registered trademark of Agion Technologies, Inc, Wakefield, MA, USA. SafeCLEAN, SaniSponge, SensorSAFE, and Symphony Plus are trademarks of Follett Products LLC. Follett is a registered trademarks of Follett Products LLC, registered in US.
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