Follett Symphony Plus 25 Series Installation Manual
Ice and water dispensers
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Also See for Symphony Plus 25 Series:
- Installation, operation and service manual (64 pages) ,
- Operation and service manual (36 pages) ,
- Installation manual (17 pages)
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25CR425A/W
50CR425A/W
Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide carefully
before you begin your installation.
Should you have need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.
Getting Started
After uncrating and removing all packing material. Inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Symphony Plus
Please visit https://www.follettice.com/technicaldocuments
25HR425A/W
50HR425A/W
Ice and Water Dispensers
25FB414A/W, 50FB414A/W
for the Operation and Service manual for your unit.
25FB425A/W
50FB425A/W
25 and 50 Series
™
Installation Guide
Installation and Service Videos:
www.follettice.com/servicevideolibrary
01568245R00
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Summary of Contents for Follett Symphony Plus 25 Series
- Page 1 If visible signs of damage exist, please refuse delivery or sign your delivery receipt "damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed photos of the damage with the original packaging so that we may start the freight claim process.
- Page 2 § This appliance must not be cleaned by a water jet. § User maintence should not be done by children. § Follett recommends a Follett water filter system be installed in the ice machine inlet water line (standard capacity, high capacity, carbonless high capacity).
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Page 3: Specifications
Specifications Electrical § Freestanding models (25FB414A/W, 50FB414A/W) require a dedicated circuit. Total system Max. fuse Basic electrical: 115 V/60 Hz/1 phase 11.0A § Dispensers and RIDE ice machines are supplied with 7-foot power cord with NEMA 5-15 hospital-grade plug. Connect to a dedicated 15A dedicated circuit. Note: It is preferred that circuit be protected by a GFCI. -
Page 4: Installation
Installation Before you begin § All dispensers must be installed level in both directions to ensure proper operation. § SensorSAFE™ dispensers are shipped with a plastic, protective film on sensor lenses. For proper operation, plastic film must be removed after installation. Installing freestanding dispensers 1. - Page 5 Fig. 1 – Rear connections, freestanding models power cord access panel 3/4" MPT drain 10.62" (27 cm) 2.9" (7.6 cm) 3/8" FPT water inlet 3/8" FPT condenser outlet location (water-cooled only) 3/8" FPT condenser outlet location (water-cooled only) 33.75" (85.8 cm) 3.75"...
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Page 6: Cleaning And Sanitizing
Follett recommends sanitizing the pressurized water lines prior to cleaning the ice machine/dispenser. Follett offers two kits: order P/N 01089572 when a Follett filter system with a pre-filter bowl is present, or P/N 01089580 when a Follett filter system is not present. Follow the instructions provided with the respective kits to sanitize the pressurized water lines immediately before cleaning the ice machine/dispenser. -
Page 7: Semi-Annually (More Often If Conditions Dictate)
§ [OPTIONAL] Nu-Calgon IMS-III no-rinse sanitizer (P/N 00979674 – 16 fl oz. bottle) SafeCLEAN Plus Solution: Follow the directions on the Follett Follett SafeCLEAN Plus packaging to mix 1 gal. (3.8 L) of cleaning solution. Use 100 F (38 C) water. - Page 8 Finish cleaning – SafeCLEAN Plus only 12. Remove top bearing insulation. Loosen Phillips-head screw on nozzle connected to evaporator. Remove nozzle from evaporator side only, leave other side of nozzle connected to transport tube. 13. Soak both Sani-Sponges in remaining SafeCLEAN Plus solution. 14.
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Page 9: Dispenser Troubleshooting
Dispenser troubleshooting CAUTION! § Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment. Before calling for service 1. Check that no ice is in the dispenser bin area. 2. Check that congealed ice is not causing a jam. 3. - Page 10 SensorSAFE model troubleshooting guide Problem Indicators Corrective Action 1. Power switch off or faulty. 1. Turn on or replace the defective switch. Does not dispense ice. 2. Power on but no ice 2. Verify daughter card is properly aligned and inserted dispensing with pins on the control card and bin lid jumper is installed.
- Page 11 Warranty Registration and Equipment Evaluation Thank you for purchasing Follett ® equipment. Our goal is to deliver high value products and services that earn your complete satisfaction by delivering high-value products and services backed by outstanding customer and technical support.
- Page 12 Calgon is a licensed trademark distributed by Nu-Calgon, in the United States. SafeCLEAN, SaniSponge, SensorSAFE, and Symphony Plus are trademarks of Follett Products, LLC. Follett is a registered trademarks of Follett Products, LLC, registered in US. 801 Church Lane • Easton, PA 18040, USA 01568245R00 Toll free (877) 612-5086 •...
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