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Troubleshooting a Bad Connection
Make sure that your Echo appliance has network connectivity and that traffic can flow
to and from the appliance. You can typically switch to a different virtual terminal or try
in the appliance by hitting <ALT> and the right arrow key. Once at the terminal prompt
you will see ws-broker login: _.
You can log in using the username of bwadmin and the password which was set during
the initial configuration of the Echo management server. Test network connectivity by
pinging remote machines to ensure the appliance can see machines out on the network.
Also ping your Echo server from a thin client to make sure the device can see the server.
If you are unable to ping to or from the server, double-check your network settings and
make sure that port 50000 is open on the network.
Virtual Appliance Installation & Setup | 15
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