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Devon IT OptiPlex VDI Blaster Edition Administration Manual

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Summary of Contents for Devon IT OptiPlex VDI Blaster Edition

  • Page 1 Devon IT Terminal Operating System (DeTOS) Dell Edition Administration Manual...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and OptiPlex™ are trademarks of Dell Inc. Devon IT, the Devon IT logo, Devon IT Echo™ Thin Client Management Software, and VDI Blaster™...

  • Page 3: Table Of Contents

    Contents Introduction ..................6 What is DeTOS?..................6 DeTOS Features ..................6 DeTOS Installation ................... 7 Getting Started ................8 Control Panel ..................10 Network Tools ..................11 Launch Terminal ..................12 Export Config ..................14 Echo Agent System Information ............. 15 ELO Touch Screen Support ..............
  • Page 4 Persistence ................... 19 Persistence in DeTOS Thin Clients ............19 System Settings ................22 Display Settings ..................22 Input/Time ....................25 Local Storage ..................26 Management ..................28 Network ....................30 Printer Settings ..................32 Sounds ....................33 Connections ................. 34 Citrix ICA ....................
  • Page 5 Getting Help.................. 55 Contacting Dell ..................55 Contents | 5...

  • Page 6: Introduction

    Introduction What is DeTOS? Devon IT Terminal Operating System (DeTOS) Dell Edition is an embedded Thin Client Operating System designed to be simple, secure and centrally manageable. DeTOS can be used to access hosted desktops using Microsoft Remote Desktop Services, VMware View, Citrix XenApp or XenDesktop, web- based applications, and more.

  • Page 7: Detos Installation

    DeTOS Installation No installation is required for customers who have purchased DeTOS based thin clients from Dell. Your thin client already contains a factory installed DeTOS operating system. A USB re-flash utility is available if you need to reinstall the operating system at any point in the future.

  • Page 8: Getting Started

    Getting Started After the initial bootup, or when booting up after having selected the Reset to Factory Settings, your thin client will display the DeTOS desktop and taskbar. To get started, do the following:  Check that your thin client is connected to the network. ...
  • Page 9 Along the bottom of the Control Panel is a row of status messages. These messages include the DeTOS build number, the terminal's current IP address, and a Thin Client Management Connection Indicator. DeTOS default factory setting is DHCP. If you have a DHCP server on your network, the status bar should show the leased IP address.

  • Page 10: Control Panel

    The Management section, found under the Control Panel, allows you to configure the behavior of this splash screen. Configuration options include:  Setting the terminal to Managed or Unmanaged modes.  Specifying a different management server address  Adjusting the timeout value ...

  • Page 11: Network Tools

     System Settings - These are the display, sound, keyboard, mouse, printer and date/time configurations for your terminal. Also under the System section is the ability to set an administrative password for the control panel and change the local storage mode. Network Tools The toolbar along the top of the Control Panel window contains a button named Network Tools.

  • Page 12: Launch Terminal

    Launch Terminal There may be times when you wish to open a Terminal window to run command-line tools only accessible from a Linux shell. To access the shell, click the button found at the top of the Control Panel named Launch Terminal.
  • Page 13 Viewing Current Network Interface Settings Type /sbin/ifconfig and press <Enter> to display the status of the currently active network interfaces. The value of inet addr, in the eth0 group of statistics, is the currently assigned IP Address of your DeTOS terminal. If DHCP was used, this is the IP address that your terminal acquired during bootup.

  • Page 14: Export Config

    Export Config If you are working with a Dell Support Analyst to troubleshoot a problem on your terminal, you may be asked to send your terminal's Config file. You can easily export your own Config file by following these steps: Plug a USB flash drive into the terminal.

  • Page 15: Echo Agent System Information

    This file contains important diagnostic information that can be analyzed by Dell Support and will help troubleshoot and solve issues you may be experiencing...
  • Page 16  Processor-Displays the processor that the thin client is using.  Memory-Displays the total internal memory of the thin client.  DOM Size-Displays the total storage capacity size of the thin client.  Hardware Model-Displays the name of the thin client in use. 16 | Getting Started...

  • Page 17: Elo Touch Screen Support

    ELO Touch Screen Support Upon connecting an ELO Touch Screen to your thin client you will be presented with a calibration screen on first boot to ensure your unit functions properly. There are two ways to calibrate your ELO Touch Screen device when attached to your thin client.
  • Page 18 NOTE: There is currently no way to configure the calibration of an individual device and push that setting via the Devon IT Echo Management Console Dell Edition software. Calibration files will not be persistent through rebooting, so the device must always have to be calibrated when attempting to use a touch screen device with Devon IT VDI Blaster Dell Edition.

  • Page 19: Persistence

    Strategy #1: Maintain Profiles via Remote Management Server DeTOS thin clients can be centrally managed using the Devon IT Echo Management Console Dell Edition. Using Echo, administrators can create several connections and settings and then group them together to form one single collection called a profile.
  • Page 20 Strategy #2: Allow Configurations to be Stored Locally on the Thin Client The second approach for achieving persistence is to allocate a specific area of the local DOM for reading and writing system settings and connections. DeTOS allows for even greater flexibility by offering two variations of this strategy: ...
  • Page 21 Case 1: “I do not want any users to mess up the thin client’s configuration. I am currently using, or plan to use, Devon IT Echo Management Console Dell Edition to centrally manage my thin client.” Solution: You will be utilizing strategy #1, as described earlier. Choose the No Local Storage option on the thin client and make sure you have an Echo server properly configured and accessible on your LAN.

  • Page 22: System Settings

    System Settings Display Settings Strategy #1: Maintain Profiles via Remote Management Server This section describes the display options available for a single monitor attached to a terminal. From the DeTOS desktop, select DeTOS->Control Panel. Click the Display icon on the left-hand side of the Control Panel, under System Settings.

  • Page 23: Dual Monitors

     Color Depth-All supported color depths for your monitor will be listed in this dropdown box.  Enable Screen Blanking-Checking this box will reveal two timeout values for screen blanking and suspend time. Once you are finished, press the Apply button for the changes to take effect. If you selected Auto-Detect for the screen resolution, then the change in resolution will occur on next reboot.
  • Page 24 Click one of the monitor names from the list. This will open a configuration screen that contains Resolution, Position, Rotation, and Reflection properties for that specific monitor.  Screen Resolution-Select the desired resolution from the dropdown list OR select Auto-detect to allow DeTOS to automatically choose the best resolution for the attached monitor.

  • Page 25: Input/Time

     Left of or Right of -If your monitors are positioned in a side-by-side arrangement, then you'll want to specify one of the monitors as being to the Left of or Right of the opposite monitor.  Above or Below-If your monitors are positioned in a top and bottom arrangement, then you'll want to specify one of the monitors as being to the Above or Below the opposite monitor.

  • Page 26: Local Storage

     Locale-English is the default locale setting. Switching to a new locale will, upon reboot, adjust the system locale and translate the user interface of the local DeTOS desktop to the selected language.  Keyboard-USA is the default keyboard input setting. Switching to a new keyboard input will alter the keyboard mapping immediately after selecting Apply.
  • Page 27 Click the Local Storage icon on the left-hand side of the Control Panel under System.  No Local Storage-Selecting this mode disables persistence. The thin client becomes stateless and relies completely on the management server for all its configurations. Be sure to press the Apply button and then reboot the thin client for this mode to take effect.

  • Page 28: Management

    Management Management Server Configuration During bootup, if the thin client cannot make contact with a Management Server, then a white splash screen will appear just prior to the DeTOS desktop loading. This screen contains a message saying Attempting to connect to Management Server.
  • Page 29  Server Address-While in managed mode, the thin client will maintain contact with a management server named ws-broker. Use this field to specify a different hostname or IP address for your management server.  Splash Screen – Timeout-Use this field to adjust the number of seconds the splash screen appears on the screen before it times-out and loads the DeTOS Desktop.

  • Page 30: Network

    Enter a password in the password field and re-enter it to confirm your password. Press the Apply button to save your password. NOTE: Once a system password is set, the user will be prompted for the password when they attempt to open the Control Panel. If the Cancel button is pressed or a user incorrectly types the password, then the Control Panel will open in a read-only mode.
  • Page 31 To make any changes to the Host Name, or to add or edit your own DNS servers, click the Network Configuration tab found near the top of the window. Press Apply when finished to save. Connections | 31...

  • Page 32: Printer Settings

    When changing your Network settings, this may take 15-20 seconds, depending on your network speed, for your changes to take effect. This is normal and your thin client will NOT need to be rebooted for the changes to take effect. Printer Settings DeTOS supports redirected printing to a locally attached USB or Parallel printer.

  • Page 33: Sounds

    iv. Find the driver name of the printer you will are using. The driver name that appears here must be entered into the Driver Name field exactly the same way – including spaces and proper case. For example, if the driver name on the server is reported as Lexmark E238, then you must type Lexmark E238 into the Driver Name field.

  • Page 34: Connections

    Connections Adding New Connections From the DeTOS Desktop, select DeTOS->Control Panel. Click the icon you wish to create; it is listed under the Connections bar, on the left-hand side of the Control Panel. The main window will split into two separate frames. The top frame will list all existing connections for this particular type or protocol.
  • Page 35 As you create connections in the Control Panel, icons for those sessions will appear on the desktop. Double-click the icon to launch that session. How to Rename or Delete Connections From the DeTOS Desktop, select DeTOS-> Control Panel. In the Control Panel, the top center panel lists your currently added connections in the Connections window.

  • Page 36: Citrix Ica

    Citrix ICA The Citrix Receiver client in DeTOS allows you to connect to Citrix XenApp Servers (formerly known as Presentation Server). This Citrix client also contains the necessary plug-in used for connecting to XenDesktop via the thin client's local web browser. The Connection Section The first section displayed for a Citrix ICA session is Connection.
  • Page 37  Protocol-Select the appropriate protocol needed to connect to your Citrix Server. There are two methods for connecting to your Citrix Server:  Server-If you wish to connect to the desktop of your Citrix Server, click the radio button called Server. ...
  • Page 38 Window Size-Select the type of window you want your ICA session to display in.  Full screen-The ICA session will take up the entire display.  Fixed Size-You may select fixed sized windows, such as 640x480, 800x600, and 1024-x768.  Percentage Based-You may select a size based on the percentage of available desktop display, such as 25%, 50%, and 75%.
  • Page 39 Use data compression-In an environment where system and client resources are not a concern, data compression can be used to decrease the amount of data that must be sent across the network. Use disk cache for bitmaps-Allows graphical objects to be stored in the local disk cache on the client device.
  • Page 40  User Name-Specify the name of a user account to log on as. This is an optional field.  Domain-Specify the domain to log on to. This is an optional field. The Application Section  Application-Specifies the path of the application on the Citrix server to be automatically launched when the connection is made.

  • Page 41: Firefox Web Browser

    Firefox Web Browser The following section describes the steps for configuring the local Firefox web browser on DeTOS. The General Section  Start URL-Specifies the initial web page to appear when the browser is first launched.  Autostart-Enable this checkbox to automatically launch this session after the thin client completes its boot procedure.
  • Page 42 The Proxy Settings Section  Auto-detect proxy settings for this network-This option will allow Firefox to automatically detect the proxy settings for your network.  Use system proxy settings-This option allows you to use the proxy settings configured for your system. ...
  • Page 43 The Kiosk Mode Section The Firefox web browser in DeTOS 7 includes a Kiosk Mode. When activated you can hide certain things in the web browser, like the Address bar, Menu bar, Tool bar, or Status bar.  Enable Kiosk Mode-This checkbox must be enabled to even view the other three options below: ...

  • Page 44: No Machines

    No Machines The following section describes the steps for configuring a No Machine connection on DeTOS. The General Section Server Address-Enter the IP Address of your No Machine server. Credentials-Enter the User Name and Password for your No Machine session. Server Port-This is the port number needed to connect properly to the No Machine session.
  • Page 45  Windows-Run an rDesktop session on a Windows Terminal Server.  VNC-Run a VNC session on a particular VNC server. Depending on your selected session, another drop box may or may not appear requesting additional information. If launching a Unix session, you will have to confirm which Desktop to connect to.

  • Page 46: Vmware View

    VMware View The VMware View client allows you to connect to a VMware server, which in turn, provides the end-user with their own virtual desktop session. The following section describes the basic steps for configuring the View Client in DeTOS. Server Address-Enter the Hostname or IP address of your VMware View Broker.
  • Page 47 Autostart:-Enable this checkbox to automatically launch this session after the thin client completes its boot procedure. Auto Restart: Select Yes or Prompt to automatically restart the connection.  Yes-Once the session is terminated, the session will automatically restart. There is no way for the user to stop it from occurring. ...

  • Page 48: X11 Connection

    X11 Connection The X11 client allows you to connect to an X11 server, which provides the user with their own virtual desktop session. The following section describes the basic steps for configuring the X11 connection in DeTOS. Session Type-Choose from the single SSH App type or the XDMCP connection.

  • Page 49: Rdesktop

    Autostart-Enable this checkbox to automatically launch this session after the thin client completes its boot procedure. Auto Restart-Select Yes or Prompt to automatically restart the connection.  Yes-Once the session is terminated, the session will automatically restart. There is no way for the user to stop it from occurring. ...

  • Page 50: The Display Section

    The Display Section  Operate in full screen mode-The RDP session will take up your entire display and will not allow minimization.  Operate in maximized window mode-This option will display the RDP session in a window within DeTOS. You will be able to maximize and minimize this window if you want.
  • Page 51 The Local Resources Section  Sound Redirection Options-By default, sound from the server will redirect to the local thin client. If you do not want sound to be sent to the local device, then select either the Do not play sound or Leave sound on the remote thin client radio buttons below Redirect sound to local device (selected by default).
  • Page 52 The Start a Program Section  Program path and filename-Specifies the path of the application on the Terminal server to be automatically launched when the connection is made. This will launch the application in a window within DeTOS, not rDesktop. ...
  • Page 53  Connection Speed-Specifies the RDP Experience. As you change connection options in this dropdown box, associated behaviors in the checkboxes below will be selected or deselected accordingly.  Enable bitmap caching-Enable caching of bitmaps to disk (persistent bitmap caching).  Disable cursor from blinking-Indicates that cursor blinking should be disabled during the RDP session.

  • Page 54: Kaviza

    Kaviza Your thin client running DeTOS comes pre-configured with Java Web Start and Citrix that enables users to creation connections to Kaviza servers. Since the client does not reside natively on the thin client, you will need a web address that points to your kavizaclient.jnlp file.

  • Page 55: Getting Help

    For customers in the United States, call 800-WWW-DELL (800-999-3355). Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Visit support.dell.com.

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