Onkyo DV-CP706S Instruction Manual page 52

Troubleshooting—Continued
Symptom
No sound?
The picture distorts
occasionally?
Picture instability or
noise?
Can't start playback?
Can play CDs but not
DVDs?
Can play DVDs but not
CDs?
Can't play MP3/WMA/
JPEG discs?
Can't select MP3 files?
Can't play WMA files?
Can't view JPEG files?
The message "BAD DISC"
appears on the display?
Buttons on the
DV-CP706 and remote
controller don't work?
52
Possible cause
No Digital Audio Output?
The Digital/HDMI Audio Out setting is set to
Off.
Your TV or AV receiver doesn't support Dolby
Digital.
Your TV or AV receiver doesn't support DTS.
The source material is DTS and the Digital/
HDMI Audio Out setting is set to PCM.
Your TV or AV receiver doesn't support
96 kHz PCM.
The disc is dirty.
You're using the Fast Forward or Fast Reverse
function.
The DV-CP706 is connected to your TV via a
VCR or other video equipment and its copy
protection system is affecting the picture.
No discs loaded.
The selected disc cannot be played because
it's incompatible.
The disc is upside down.
The disc is not centered in the disc bay.
The disc is dirty.
The selected disc has parental lock and the
Parental Lock function is on.
The Chain mode function is set to play only
CDs.
The Chain mode function is set to play only
DVDs.
The disc is not ISO9660 Level 2 format or
Joliet.
The disc has not been finalized.
MP3 files without a ".mp3" or ".MP3" file-
name extension are not recognized.
The sampling rate or bit-rate is not supported.
WMA files without a ".wma" or ".WMA" file-
name extension are not recognized.
The WMA file's copyright option is on.
JPEG files without a ".jpg" or ".JPG" filename
extension are not recognized.
The JPEG file is too big.
The disc is dirty.
Power supply voltage fluctuations and other
anomalies, such as static electricity, can inter-
fere with normal operation.
Remedy
Change the Digital/HDMI Audio Out setting to
either All or PCM (page 46).
Change the Digital/HDMI Audio Out setting to
PCM (page 46).
The DV-CP706 will not be able to play DTS for-
mat audio or soundtracks. On your DVD-Video
disc's audio setup menu, select an audio format
other than DTS.
When the Digital/HDMI Audio Out setting is set to
PCM, DTS sources are not output by the digital
audio outputs. Change the setting to ALL.
Change the Linear PCM Out setting to Down Sam-
ple On (page 46).
Remove the disc and clean it (page 10).
A little picture distortion may occur when using
these functions. This is normal.
Connect the DV-CP706 directly to your TV
(page 19).
Load some discs (page 25).
Load only compatible discs (page 8).
Load the disc the correct way up (page 25).
Place the disc in the center of the disc bay (page 25).
Remove the disc and clean it (page 10).
Turn off the Parental Lock function (page 48).
Change the Chain mode setting or cancel Chain
mode (page 35).
Change the Chain mode setting or cancel Chain
mode (page 35).
Use only ISO9660 Level 2 format or Joliet discs
(page 9).
Finalize the disc (page 9).
Use the correct filename extension (page 9).
Use MP3 files that use the supported sampling
rates and bit-rates.
Use the correct filename extension (page 9).
Don't use the copyright option (page 9).
Use the correct filename extension (page 9).
Use JPEG files that are less than 5 megabytes
(page 9).
Remove the disc and clean it (page 10).
Turn off the DV-CP706, wait five seconds, then
turn it on again. If that doesn't resolve the issue,
disconnect the power cord from the wall outlet,
wait five seconds, reconnect it, then try again.