Dell CX4 Series User Manual page 57

Table A-1. General Cluster Troubleshooting (continued)
Problem
Attempts to
connect to a cluster
using Cluster
Administrator fail.
Probable Cause
The Cluster Service
has not been started.
A cluster has not been
formed on the system.
The system has just
been booted and
services are still
starting.
The cluster network
name is not
responding on the
network because the
Internet Connection
Firewall is enabled on
one or more nodes.
Corrective Action
Verify that the Cluster Service is
running and that a cluster has been
formed. Use the Event Viewer and look
for the following events logged by the
Cluster Service:
Microsoft Cluster Service
successfully formed a
cluster on this node.
or
Microsoft Cluster Service
successfully joined
the cluster.
If these events do not appear in Event
Viewer, see the Microsoft Cluster
Service Administrator's Guide for
instructions on setting up the cluster
on your system and starting the
Cluster Service.
Configure the Internet Connection
Firewall to allow communications that
are required by MSCS and the
clustered applications or services.
See Microsoft Knowledge Base article
KB883398 at the Microsoft Support
website at support.microsoft.com for
more information.
Troubleshooting
57