Dell Vostro PP36 Setup Manual
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Dell Vostro PP36 Setup Manual

Dell Vostro PP36 Setup Manual

Setup and quick reference guide
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Dell™ Vostro™ 1310, 1510, 1710, and 2510
Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup,
software, and troubleshooting information for your computer.
For more information about your operating system, devices,
and technologies, see the Dell Technology Guide at support.dell.com
Models PP36S, PP36L, and PP36X
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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  • Page 1 For more information about your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com Models PP36S, PP36L, and PP36X w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2: Macrovision Product Notice

    Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, DellConnect, and Vostro are trademarks of Dell Inc.; Intel and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U.S.

  • Page 3: Table Of Contents

    Contents About Your Computer Front View Back View Battery Removal Wireless Switch Setting Up Your Computer Quick Setup Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Microsoft Windows Vista Microsoft Specifications Troubleshooting Tools Power Lights Beep Codes .
  • Page 4 Reinstalling Software Drivers Identifying Drivers Reinstalling Drivers and Utilities Restoring Your Operating System Using Microsoft Using Dell™ Factory Image Restore Using the Operating System Media Using the Operating System Media Finding Information Getting Help Obtaining Assistance Technical Support and Customer Service DellConnect™...
  • Page 5 Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Index .......
  • Page 6 Contents...

  • Page 7: About Your Computer

    About Your Computer Front View About Your Computer...

  • Page 8: Back View

    display device status lights media controls (volume, forward, reverse, stop, play, eject) security cable slot USB connectors (2) 11 fingerprint reader (optional) 13 touch pad buttons (2) 15 audio connectors (2) Back View About Your Computer power button keyboard status lights keyboard optical device/media bay IEEE 1394 connector...

  • Page 9: Battery Removal

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

  • Page 10: Wireless Switch

    For more information about the battery, see the Dell Technology Guide at support.dell.com. Wireless Switch Use the wireless switch to locate networks or to enable or disable wireless network devices. For more information about the wireless switch, see the Dell Technology Guide on your computer or at support.dell.com. For information about connecting to the Internet, see "Connecting to the...

  • Page 11: Setting Up Your Computer

    Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
  • Page 12 3 Connect USB devices, such as a mouse or keyboard (optional). 4 Connect IEEE 1394 devices, such as a media player (optional). 5 Open the computer display and press the power button to turn on the computer. NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards or connect the computer to a docking device or other external device, such as a printer.

  • Page 13: Connecting To The Internet

    6 Connect to the Internet (optional). See "Connecting to the Internet" on page 13 for more information. Internet service wireless router laptop computer with wireless network card Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP).

  • Page 14: Setting Up Your Internet Connection

    NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

  • Page 15: Transferring Information To A New Computer

    Microsoft Windows Vista 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button 3 Under Network and Internet, click Connect to the Internet. 4 In the Connect to the Internet window, click either Broadband (PPPoE) or Dial-up, depending on how you want to connect: •...
  • Page 16 NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP.
  • Page 17 6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next.
  • Page 18 #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Setting Up Your Computer ®...

  • Page 19: Specifications

    L2 cache Front-side bus frequency System Information Chipset Data bus width DRAM bus width Processor address bus width Flash EPROM Dell™ Vostro™ 1310, 1510, and 1710: ® • Intel Core™2 Duo (1.4–2.6 GHz) ® ® • Intel Celeron (1.8–2.0 GHz) Dell™...
  • Page 20 ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. ExpressCard controller ExpressCard connector Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Memory Memory module connector Memory module capacity Memory type...
  • Page 21 Vostro 1310, 1510, 1710, and 2510: • one dedicated Mini-Card slot for WLAN • one USB-based daughter card with ® Bluetooth wireless technology (Dell™ Wireless 360) RJ-45 port Vostro 1310, 1510, and 2510: • four USB ports Vostro 1710: • six USB ports...
  • Page 22 Communications Modem Network adapter Wireless Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. Video type Video controller Video memory LCD interface Specifications supports external USB modem Vostro 1310, 1510, 1710, and 2510: •...
  • Page 23 Audio Audio type Audio codec Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (active-matrix TFT) Dimensions: Height high-definition audio (HDA) Realtek ALC268 24-bit (analog-to-digital and digital-to-analog) Azalia microphone-in connector, stereo headphone/speakers connector Vostro 1310: • one 2-ohm speaker Vostro 1510, 1710, and 2510: •...
  • Page 24 Display (continued) Width Diagonal Maximum resolutions: WXGA WXGA anti-glare WXGA with TrueLife WXGA+ anti-glare WXGA+ with TrueLife WSXGA+ with TrueLife WUXGA with TrueLife Refresh rate Operating angle Horizontal viewing angle Controls Specifications Vostro 1310: • 286 mm (11.26 inches) Vostro 1510 and Vostro 2510: •...
  • Page 25 Keyboard Number of keys Layout Size: Standard Maximum Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Vostro 1310, Vostro 1510, and Vostro 2510: • 84 (U.S./Canada); 85 (Europe); 88 (Japan) Vostro 1710: • 105 (U.S./Chinese); 106 (Europe/Brazil); 109 (Japan) QWERTY/AZERTY/Kanji full sized...
  • Page 26 Battery Type Dimensions: Depth Height Width Specifications Vostro 1310: • 4-cell "smart" lithium ion • 6-cell "smart" lithium ion • 9-cell "smart" lithium ion Vostro 1510 and Vostro 2510: • 6-cell "smart" lithium ion • 9-cell "smart" lithium ion Vostro 1710: •...
  • Page 27 Battery (continued) Ampere hours Voltage Operating time (approximate) AC Adapter Input voltage Input current (maximum) Input frequency Output current (65 W) Output current (90 W) NOTE: On Vostro computers (except Vostro 1310) with discrete video configuration, you must use a 90 W AC adapter that is shipped with your computer. Using the incorrect AC adapter will prevent optimal system performance and produce a BIOS warning.
  • Page 28 AC Adapter (continued) Dimensions (90 W): Height Width Depth Weight (with cables) Temperature range Physical Height Width Depth Specifications 33.8–34.6 mm (1.34–1.36 inches) 60.9 mm (2.39 inches) 153.4 mm (6.04 inches) 0.46 kg (1.01 lb) 0° to 35°C (32° to 95°F) Vostro 1310: •...
  • Page 29 Physical (continued) Weight Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head- parked position and a 2-ms halfsine pulse for storage):...
  • Page 30 Specifications...

  • Page 31: Troubleshooting

    Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.
  • Page 32 If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 38). Code Description (repetitive short beeps) BIOS checksum failure. Possible motherboard failure.

  • Page 33: Error Messages

    I S K F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). Suggested Remedy Replace the battery (see your Service Manual at support.dell.com).
  • Page 34 Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). A R D D I S K D R I V E C O N T R O L L E R F A I L U R E to commands from the computer.
  • Page 35 E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 38).
  • Page 36 Contact Dell (see "Contacting Dell" on page 64). O T I M E R T I C K I N T E R R U P T malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38).
  • Page 37 — drive. H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). Reinstall the hard drive (see your Service —...

  • Page 38: Dell Diagnostics

    When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 43) and run the Dell Diagnostics before you contact Dell for technical assistance. Troubleshooting System configuration settings are —...
  • Page 39 Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell"...

  • Page 40: Solving Problems

    If an error message occurs in a program, see the program documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Troubleshooting ®...

  • Page 41: Power Problems

    (see your Service Manual at support.dell.com). • Ensure that the main power cable and the front panel cable are securely connected to the system board connector (see your Service Manual at support.dell.com). — The computer is either turned off or is not receiving —...

  • Page 42: Memory Problems

    • See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at support.dell.com). • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory.

  • Page 43: Lockups And Software Problems

    Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer. The computer does not start up N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE:...
  • Page 44 A program is designed for an earlier Microsoft U N T H E R O G R A M O M P A T I B I L I T Y Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.

  • Page 45: Dell Technical Update Service

    2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. The Dell Support Utility is customized for your computing environment.
  • Page 46 Double-click the view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Troubleshooting...

  • Page 47: Reinstalling Drivers And Utilities

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. , and right-click Computer.
  • Page 48 Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button 2 Click Properties→...
  • Page 49 Drivers and Utilities media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.

  • Page 50: Restoring Your Operating System

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. NOTE: Set your Dell™ computer to the Windows Classic view.
  • Page 51 Starting System Restore Windows Vista: 1 Click Start 2 In the Start Search box, type System Restore and press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

  • Page 52: Using Dell™ Factory Image Restore

    Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

  • Page 53: Using The Operating System Media

    For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. System Restore" on page 50.
  • Page 54 6 Press any key to Boot from CD-ROM, and follow the instructions on the screen to complete the installation. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 2 Select Repair Your Computer.

  • Page 55: Using The Operating System Media

    5 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears.
  • Page 56 To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: Drivers and Utilities media during the assembly of the computer. Use the load any required drivers. Depending on the region from which you ordered your...

  • Page 57: Finding Information

    • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included on...
  • Page 58 Service Manual The Service Manual for your computer can be found at support.dell.com. Dell Technology Guide The Dell Technology Guide is available at support.dell.com. Microsoft Windows License Label Your Microsoft Windows License is located on your computer. Finding Information Contents •...

  • Page 59: Obtaining Assistance

    1 See "Solving Problems" on page 40for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 38 for procedures on how to run Dell™ Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 63.

  • Page 60: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 62, and then see the contact information for your region or go to support.dell.com. DellConnect™...

  • Page 61: Automated Order-Status Service

    "Contacting Dell" on page 64. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 62: Returning Items For Warranty Repair Or Credit

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 63). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
  • Page 63 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 64: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

  • Page 65: Index

    43-44 stops responding, 43 contacting Dell, 64 Dell contacting, 64 Factory Image Restore, 52 Dell Diagnostics, 38 Dell Factory Image Restore, 52 Dell Technology Guide, 58 DellConnect, 60 diagnostics beep codes, 31 Dell, 38 documentation Dell Technology Guide, 58...

  • Page 66: Internet Connection

    13 options, 13 setting up, 14 memory problems, 42 messages error, 33 operating system Dell Factory Image Restore, 52 media, 53, 55 reinstalling, 57 System Restore, 50 Operating System CD/DVD, 57 phone numbers, 64 power problems, 41 power light, 45...

  • Page 67: Windows Vista

    15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer...
  • Page 68 Index...

This manual is also suitable for:

Vostro 1310Vostro 1510Vostro 1710Vostro 2510

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