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Dell Vostro PP36L Setup And Quick Reference Manual

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Dell™ Vostro™ 1310, 1510, and 1710
Setup and Quick Reference Guide
Models PP36S, PP36L, and PP36X
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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  • Page 1 Dell™ Vostro™ 1310, 1510, and 1710 Setup and Quick Reference Guide Models PP36S, PP36L, and PP36X w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Trademarks used in this text: Dell, the DELL logo, Dell MediaDirect, DellConnect, and Vostro are trademarks of Dell Inc.; Intel and Celeron are registered trademarks and Core is a trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 3: Table Of Contents

    Contents About Your Computer Front View Dell™ Vostro™ 1310 Vostro 1510 Vostro 1710 Back View Dell™ Vostro™ 1310 Vostro 1510 Vostro 1710 Battery Removal Wireless Switch Setting Up Your Computer Quick Setup Connecting to the Internet Setting Up Your Internet Connection...
  • Page 4 Reinstalling Drivers and Utilities Restoring Your Operating System Using Microsoft Windows System Restore Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media Contents ....
  • Page 5 Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Index .......
  • Page 6 Contents...
  • Page 7: About Your Computer

    About Your Computer Front View Dell™ Vostro™ 1310 display device status lights power button keyboard status lights About Your Computer...
  • Page 8: Vostro 1510

    media controls (volume, forward, reverse, stop, play, eject) AC adapter connector wireless switch 11 fingerprint reader (optional) 13 touch pad buttons (2) Vostro 1510 display device status lights About Your Computer keyboard USB connectors (2) optical device in media bay touch pad power button keyboard status lights...
  • Page 9: Vostro 1710

    media controls (volume, forward, reverse, stop, play, eject) security cable slot USB connectors (2) 11 fingerprint reader (optional) 13 touch pad buttons (2) 15 audio connectors (2) Vostro 1710 display latches power button keyboard optical device/media bay IEEE 1394 connector touch pad 8-in1 card reader slot power and battery charge...
  • Page 10: Back View

    11 1394 connector 13 fingerprint reader (optional) 15 touch pad buttons 17 audio connectors Back View Dell™ Vostro™ 1310 8-in-1 card reader slot audio connectors (2) air vents About Your Computer media control buttons security lock...
  • Page 11: Vostro 1510

    Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets...
  • Page 12: Vostro 1710

    Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
  • Page 13: Battery Removal

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.
  • Page 14: Wireless Switch

    Use the wireless switch to locate networks or to enable or disable wireless network devices. For more information about the wireless switch, see the Dell Technology Guide on your computer or at support.dell.com. For information about connecting to the Internet, see "Connecting to the Internet"...
  • Page 15: Setting Up Your Computer

    Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
  • Page 16 3 Connect USB devices, such as a mouse or keyboard, if applicable. 4 Connect IEEE 1394 devices, such as a DVD player, if applicable. 5 Open the computer display and press the power button to turn on the computer. NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards or connect the computer to a docking device or other external device, such as a printer.
  • Page 17: Connecting To The Internet

    6 Connect to the Internet, if applicable. See "Connecting to the Internet" on page 17 for more information. Internet service wireless router laptop computer with wireless network card Connecting to the Internet To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP).
  • Page 18: Setting Up Your Internet Connection

    NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
  • Page 19: Transferring Information To A New Computer

    Microsoft Windows Vista 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button 3 Under Network and Internet, click Connect to the Internet. 4 In the Connect to the Internet window, click either Broadband (PPPoE) or Dial-up, depending on how you want to connect: •...
  • Page 20 Running the Files and Settings Transfer Wizard With the Operating System Media NOTE: This procedure requires the Operating System media. This media is optional and may not be included with certain computers. To prepare a new computer for the file transfer: 1 Open the Files and Settings Transfer Wizard: click Start→...
  • Page 21 To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard reads the collected files and settings and applies them to your new computer.
  • Page 22: Microsoft Windows Vista

    #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Microsoft Windows Vista 1 Click the Windows Vista Start button and settings→...
  • Page 23: Specifications

    Processor address bus width Flash EPROM ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards. ExpressCard controller Dell™ Vostro™ 1310, 1510, and 1710: ® • Intel Core™2 Duo (1.4–2.6 GHz) ® ® • Intel Celeron (1.8–2.0 GHz)
  • Page 24 ExpressCard (continued) ExpressCard connector Cards supported ExpressCard connector size 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Memory Memory module connector Memory module capacity Memory type Minimum memory Maximum memory NOTE: In order to take advantage of the dual-channel bandwidth capability, both memory slots must be populated.
  • Page 25 • one Mini-Card slot • one dedicated Mini-Card slot for WLAN • one USB-based daughter card with ® Bluetooth wireless technology (Dell™ Wireless 360) RJ-45 port Vostro 1310 and 1510: • four USB ports Vostro 1710: • six USB ports...
  • Page 26 Video (continued) Video controller Video memory LCD interface Audio Audio type Audio codec Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Specifications Vostro 1310 and 1510 discrete: • NVIDIA GeForce 8400M GS, 64 bit Vostro 1710 discrete: •...
  • Page 27 Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions: WXGA WXGA anti-glare WXGA with TrueLife • WXGA anti-glare (Vostro 1310 and 1510) • WXGA TrueLife (Vostro 1310) • WXGA+ anti-glare (Vostro 1510 and 1710) • WXGA+ TrueLife (Vostro 1510) •...
  • Page 28 Display (continued) WXGA+ anti-glare WXGA+ with TrueLife WSXGA with TrueLife WUXGA with TrueLife Refresh rate Operating angle Horizontal viewing angle Controls Keyboard Number of keys Layout Size: Standard Maximum Specifications 1440 x 900 (Vostro 1510 and 1710) 1440 x 900 (Vostro 1510 and 1710) 1680 x 1050 (Vostro 1510) 1920 x 1200 (Vostro 1510 and 1710) 60 Hz...
  • Page 29 Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type 240 cpi Vostro 1310: • 63 mm (2.480 inches) Vostro 1510 and 1710: • 73.7 mm (2.902 inches) Vostro 1310: • 37 mm (1.457 inches) Vostro 1510 and 1710: •...
  • Page 30 Battery (continued) Dimensions: Depth Height Width Voltage Operating time AC Adapter Input voltage Input current (maximum) Input frequency Specifications 4 cell, 6 cell, and 8 cell: • 50.3 mm (1.980 inches) 9 cell: • 72 mm (2.835 inches) Vostro 1310: •...
  • Page 31 AC Adapter (continued) Output current (65 W) Output current (90 W) NOTE: On a Vostro 1710 computer that has a discrete video configuration, you must use the 90-W AC adapter that is shipped with your computer. Using the incorrect AC adapter will prevent optimal system performance and produce a BIOS warning.
  • Page 32 Physical (continued) Width Depth Weight Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Specifications Vostro 1310: • 317 mm (12.480 inches) Vostro 1510: • 357 mm (14.055 inches) Vostro 1710: • 393 mm (15.472 inches) Vostro 1310: • 243.2 mm (9.575 inches) Vostro 1510: •...
  • Page 33 Environmental (continued) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage): Operating Storage...
  • Page 34 Specifications...
  • Page 35: Troubleshooting

    Troubleshooting CAUTION: To guard against the likelihood of electric shock, laceration by moving fan blades, or other expected injuries, always unplug your computer from the electrical outlet before opening the cover. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.
  • Page 36 If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more serious cause (see "Dell Diagnostics" on page 42). Code Description (repetitive short beeps) BIOS checksum failure. Possible motherboard failure.
  • Page 37: Error Messages

    I S K F A I L E D I N I T I A L I Z A T I O N hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). Suggested Remedy Replace the battery (see your Service Manual at support.dell.com).
  • Page 38 Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). A R D D I S K D R I V E C O N T R O L L E R F A I L U R E to commands from the computer.
  • Page 39 E Y B O A R D S T U C K K E Y F A I L U R E cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 42).
  • Page 40 Contact Dell (see "Contacting Dell" on page 69). O T I M E R T I C K I N T E R R U P T malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).
  • Page 41 — drive. H U T D O W N F A I L U R E — Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). Reinstall the hard drive (see your Service —...
  • Page 42: Dell Diagnostics

    When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see "Lockups and Software Problems" on page 47) and run the Dell Diagnostics before you contact Dell for technical assistance. Troubleshooting System configuration settings are —...
  • Page 43 Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell"...
  • Page 44: Solving Problems

    If an error message occurs in a program, see the program documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Troubleshooting ®...
  • Page 45: Power Problems

    • Ensure that the processor power cable is securely connected to the system board power connector (see your Service Manual at support.dell.com). The computer is either turned off or is not — The computer is in standby mode.
  • Page 46: Memory Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...
  • Page 47: Lockups And Software Problems

    Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer. The computer does not start up N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE:...
  • Page 48 A program is designed for an earlier Microsoft U N T H E R O G R A M O M P A T I B I L I T Y Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.
  • Page 49: Dell™ Technical Update Service

    2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. The Dell Support Utility is customized for your computing environment.
  • Page 50 Double-click the view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell ™...
  • Page 51: Reinstalling Software

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. , and right-click Computer.
  • Page 52 Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button 2 Click Properties→...
  • Page 53 Drivers and Utilities media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.
  • Page 54: Restoring Your Operating System

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. NOTE: Set your Dell™ computer to the Windows Classic view.
  • Page 55 Starting System Restore Windows XP: NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click Start→...
  • Page 56: Using Dell™ Pc Restore And Dell Factory Image Restore

    If possible, back up the data before using these options. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem.
  • Page 57 Windows XP: Dell PC Restore Using PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press <Ctrl><F11>. If you do not press <Ctrl><F11> in time, let the computer finish starting, and then restart the computer again.
  • Page 58 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.
  • Page 59: Using The Operating System Media

    User name field, then click OK. 5 Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next.
  • Page 60 To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: Drivers and Utilities media during the assembly of the computer. Use the load any required drivers. Depending on the region from which you ordered your...
  • Page 61: Finding Information

    • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included on...
  • Page 62 Service Manual The Service Manual for your computer can be found at support.dell.com. Dell Technology Guide The Dell Technology Guide is available on your computer and at support.dell.com. Microsoft Windows License Label Your Microsoft Windows License is located on your computer.
  • Page 63: Getting Help

    1 See "Solving Problems" on page 44 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 42 for procedures on how to run Dell™ Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 68.
  • Page 64: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 67, and then see the contact information for your region or go to support.dell.com. DellConnect™...
  • Page 65: Autotech Service

    "Contacting Dell" on page 69. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.
  • Page 66: Product Information

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...
  • Page 67: Before You Call

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 68). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
  • Page 68 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...
  • Page 69: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 70 Getting Help...
  • Page 71: Index

    Index beep codes, 35 contacting Dell, 69 Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62...
  • Page 72 Service Manual, 62 setup, 15 Index software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54...
  • Page 73 views front, 7 Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19...
  • Page 74 Index...

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