4 To access the recovery options, log on as a local user. To access the
command prompt, type administrator in the User name field, then
5 Click Dell Factory Image Restore.
Factory Tools, then Dell Factory Image Restore.
6 On the Dell Factory Image Restore welcome screen, click Next.
The Confirm Data Deletion screen appears.
If you do not want to proceed with Factory Image Restore, click Cancel.
7 Click the checkbox to confirm that you want to continue reformatting the
hard drive and restoring the system software to the factory condition, then
The restore process begins and may take 5 or more minutes to complete.
A message appears when the operating system and factory-installed
applications have been restored to factory condition.
8 Click Finish to restart the computer.
Using the Operating System Media
Before you Begin
If you are considering reinstalling the Windows operating system to correct
a problem with a newly installed driver, first try using Windows Device Driver
Rollback. See "Returning to a Previous Device Driver Version" on page 48.
If Device Driver Rollback does not resolve the problem, use Microsoft
Windows System Restore to return your operating system to the operating
state it was in before you installed the new device driver. See "Using
Before performing the installation, back up all data files on your primary
hard drive. For conventional hard drive configurations, the primary hard drive is the
first drive detected by the computer.
To reinstall Windows, you need the Dell™ Operating System media and the
Dell Drivers and Utilities media.
Depending upon your configuration, you may need to select Dell
System Restore" on page 50.