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Dell Vostro 2510 Service Manual

Service manual
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Download this manual See also: Setup Manual
Dell™ Vostro™ 2510 Service Manual
Troubleshooting
Before Working on Your Computer
Hard Drive
Wireless Local Area Network (WLAN) Card
Fan
Processor Heat Sink
Processor Module
Memory
Hinge Cover
Keyboard
Display
Palm Rest
Fingerprint Reader
Internal Card With Bluetooth® Wireless Technology
Optical Drive
System Board Assembly
Speaker Assembly
USB Daughter Card
Battery Latch Assembly
Coin-Cell Battery
Flashing the BIOS
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your computer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION:
A CAUTION indicates potential for property damage, personal injury, or death.
If you purchased a DELL™ n Series computer, any references in this document to Microsoft
are not applicable.
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows
start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a
registered trademark of Bluetooth SIG Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP36L
June 2008
Rev. A00
®
®
Windows
operating systems

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Summary of Contents for Dell Vostro 2510

  • Page 1 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell Inc.; Microsoft, Windows, Windows Vista, and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a registered trademark of Bluetooth SIG Inc.

  • Page 2: Diagnostic Light Codes During Post

    NOTE: After the computer completes POST, the Num Lock light may remain on, depending on your BIOS settings. For more information on using the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com. Diagnostic Light Codes During POST To troubleshoot a problem with your computer, read the sequence of the keyboard status lights in order from left to right (Num Lock, Caps Lock, and then Scroll Lock).

  • Page 3: Hardware Troubleshooter

    A possible USB Remove any USB devices. controller If the problem persists, contact contact Dell Support. failure has occurred. Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

  • Page 4: Starting The Dell Diagnostics From Your Hard Drive

    5. At the Dell Diagnostics Main Menu, left-click with the touch pad/mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu).

  • Page 5: Starting The Dell Diagnostics From The Drivers And Utilities Media

    9. At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you...
  • Page 6 Dell Support. NOTE: When contacting Dell Support, have your Service Tag ready. The Service Tag for your computer is located at the top of each test screen. The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:...

  • Page 7: Error Messages

    If an error message occurs in a program, see the program's documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.

  • Page 8: Battery Problems

    Insert a bootable floppy disk and restart the computer. Clean the drive or disk — For information on cleaning your computer, see the Dell™ Technology Guide on your computer or at support.dell.com. Check the cable connections Run the Hardware Troubleshooter —...

  • Page 9: Hard Drive Problems

    Turn off standby mode in Windows before writing to a disc — For information about setting power options, see the Dell™ Technology Guide on your computer or at support.dell.com. You can also search for the keyword standby in Windows Help and Support for information on power management modes.

  • Page 10: Lockups And Software Problems

    If your IEEE 1394 device is listed, Windows recognizes the device. If you have problems with a Dell IEEE 1394 device — Contact Dell Support. If you have problems with an IEEE 1394 device not provided by Dell — Contact the IEEE 1394 device manufacturer. Lockups and Software Problems...

  • Page 11: A Program Is Designed For An Earlier Windows Operating System

    Check the software documentation — If necessary, uninstall and then reinstall the program. A program is designed for an earlier Windows operating system Run the Program Compatibility Wizard — Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.

  • Page 12: Power Problems

    Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see the Setup and Quick Reference Guide for your computer at support.dell.com. Run the Dell Diagnostics (see Dell Diagnostics).

  • Page 13: No Sound From Headphones

    If your computer came with a PCI graphics card installed, removal of the card is not necessary when installing additional graphics cards; however, the card is required for troubleshooting purposes. If you remove the card, store it in a safe and secure location. For information about your graphics card, go to support.dell.com. Check the diagnostic lights —...

  • Page 14: Dell Technical Update Service

    Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.
  • Page 15 For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. Back to Contents Page...

  • Page 16: Before Working On Your Computer

    Phillips screwdriver Small plastic scribe Flash BIOS update (see the Dell Support website at support.dell.com) What You Need to Know for Your Safety Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.
  • Page 17 To help prevent damage to the system board, you must remove the battery from the battery bay before you service the computer. NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 6. Turn the computer upside down.
  • Page 18 10. Turn the computer top-side up, open the display, and press the power button to ground the system board. Back to Contents Page...

  • Page 19: Removing The Hard Drive

    Removing the Hard Drive Replacing the Hard Drive NOTE: Dell does not guarantee compatibility or provide support for hard drives obtained from sources other than Dell. Removing the Hard Drive CAUTION: Before working inside your computer, read the safety information that shipped with your computer.

  • Page 20: Replacing The Hard Drive

    4. Install the operating system for your computer, as needed. For information on reinstalling the operating system, see the Setup and Quick Reference Guide for your computer on support.dell.com. 5. Install the drivers and utilities for your computer, as needed. For information on reinstalling drivers and utilities, see the Setup and Quick Reference Guide for your computer on support.dell.com.

  • Page 21: Wireless Local Area Network (Wlan) Card

    Back to Contents Page Wireless Local Area Network (WLAN) Card Dell™ Vostro™ 2510 Service Manual Removing a WLAN Card Replacing a WLAN Card CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

  • Page 22: Replacing A Wlan Card

    7. Rotate each antenna cable until it is positioned away from the WLAN card and then pull gently on the cable to disconnect it. antenna cables (2) WLAN card system board connector Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card.

  • Page 24: Removing The Fan

    Back to Contents Page Dell™ Vostro™ 2510 Service Manual Removing the Fan Replacing the Fan Removing the Fan CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
  • Page 25 CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. This procedure assumes that you have completed the removal procedure Removing the Fan.

  • Page 26: Removing The Processor Heat Sink

    Back to Contents Page Processor Heat Sink Dell™ Vostro™ 2510 Service Manual Removing the Processor Heat Sink Replacing the Processor Heat Sink Removing the Processor Heat Sink CAUTION: Before working inside your computer, read the safety information that shipped with your computer.
  • Page 27 This procedure assumes that you have completed the removal procedure Removing the Processor Heat Sink. 1. Align the six captive screws on the processor heat sink with the screw holes on the system board and tighten the screws in sequential order.

  • Page 28: Removing The Processor Module

    Back to Contents Page Processor Module Dell™ Vostro™ 2510 Service Manual Removing the Processor Module Replacing the Processor Module Removing the Processor Module CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

  • Page 29: Replacing The Processor Module

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: Do not touch the processor die. Press and hold the processor down on the substrate on which the die is mounted while turning the cam screw to prevent intermittent contact between the cam screw and processor.
  • Page 30 turning the cam screw. 2. Tighten the ZIF socket by turning the cam screw clockwise to secure the processor module to the system board. 3. Replace the processor thermal-cooling assembly (see Replacing the Processor Thermal-Cooling Assembly). 4. Replace the fan (see Replacing the Fan).

  • Page 31: Removing A Memory Module

    Setup and Quick Reference Guide for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. Removing a Memory Module CAUTION: Before working inside your computer, read the safety information that shipped with your computer.

  • Page 32: Replacing A Memory Module

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. This procedure assumes that you have completed the removal procedure Removing a Memory Module.
  • Page 33 To confirm the amount of memory installed in the computer: In the Microsoft® Windows® XP operating system, right-click the My Computer icon on your desktop, and click Properties General. In Microsoft Windows Vista®, click Start  Help and Support Dell System Information. Back to Contents Page...

  • Page 34: Removing The Hinge Cover

    Back to Contents Page Hinge Cover Dell™ Vostro™ 2510 Service Manual Removing the Hinge Cover Replacing the Hinge Cover Removing the Hinge Cover CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

  • Page 35: Replacing The Hinge Cover

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: The hinge cover is fragile and can be damaged if extreme force is used. Exercise care when replacing the hinge cover.

  • Page 36: Removing The Keyboard

    Back to Contents Page Keyboard Dell™ Vostro™ 2510 Service Manual Removing the Keyboard Replacing the Keyboard Removing the Keyboard CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

  • Page 37: Replacing The Keyboard

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: The key caps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Exercise care when removing and handling the keyboard.

  • Page 38: Removing The Display Assembly

    Back to Contents Page Display Dell™ Vostro™ 2510 Service Manual Display Assembly Display Bezel Display Inverter Display Panel Display Cable Camera and Microphone Assembly Display Assembly Removing the Display Assembly CAUTION: Before working inside your computer, read the safety information that shipped with your computer.
  • Page 39 7. In sequential order, remove the four numbered M2.5 x 5-mm screws from the display hinges. 8. Disconnect the display cable from the display cable connector on the system board. 9. Lift the display cable and antenna cables from beneath the tabs on the palm rest. NOTICE: Ensure that the display cable and the antenna cables do not get caught beneath the plastic tabs on the palm rest.

  • Page 40: Replacing The Display Assembly

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. This procedure assumes that you have completed the removal procedure Removing the Display Assembly.

  • Page 41: Removing The Display Bezel

    Removing the Display Bezel CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1. Follow the instructions in Before Working on Your Computer.

  • Page 42: Replacing The Display Bezel

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. This procedure assumes that you have completed the removal procedure Removing the Display Bezel.

  • Page 43: Removing The Display Panel

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. This procedure assumes that you have completed the removal procedure Removing the Display Inverter.

  • Page 44: Replacing The Display Panel

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1. Follow the instructions in Before Working on Your Computer. 2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover.

  • Page 45: Removing The Display Cable

    Removing the Display Cable CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. 1. Follow the instructions in Before Working on Your Computer.

  • Page 46: Replacing The Display Cable

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. This procedure assumes that you have completed the removal procedure Removing the Display Cable.

  • Page 47: Replacing The Camera And Microphone Assembly

    1. Follow the instructions in Before Working on Your Computer. 2. Remove the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. 3. Remove the WLAN card (see Removing a WLAN Card).
  • Page 48 5. Replace the keyboard (see Replacing the Keyboard). 6. Replace the hinge cover (see Replacing the Hinge Cover). 7. Replace the WLAN card (see Replacing a WLAN Card). 8. Replace the hard drive cover. See Removing the Hard Drive for an illustration of the hard drive cover. Back to Contents Page...

  • Page 49: Removing The Palm Rest

    Back to Contents Page Palm Rest Dell™ Vostro™ 2510 Service Manual Removing the Palm Rest Replacing the Palm Rest Removing the Palm Rest CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
  • Page 50 11. Disconnect the multimedia-button pad connector from the system board. 12. Disconnect the touch pad connector from the system board. 13. Disconnect the fingerprint reader connector from the system board. NOTICE: Do not use force to separate the palm rest from the computer. If you encounter resistance, gently flex or apply pressure to the palm rest, or move along the edge, working away from the area of resistance, until the palm rest is free.

  • Page 51: Replacing The Palm Rest

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: Ensure that the touch pad cable and the cable for the internal card with Bluetooth® wireless technology are properly routed before snapping the palm rest into place.

  • Page 52: Removing The Fingerprint Reader

    Back to Contents Page Fingerprint Reader Dell™ Vostro™ 2510 Service Manual Removing the Fingerprint Reader Replacing the Fingerprint Reader Removing the Fingerprint Reader CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

  • Page 53: Replacing The Fingerprint Reader

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: Ensure that the touch pad cable and the cable for the internal card with Bluetooth® wireless technology are properly routed before snapping the palm rest into place.

  • Page 54: Internal Card With Bluetooth® Wireless Technology

    Back to Contents Page Internal Card With Bluetooth® Wireless Technology Dell™ Vostro™ 2510 Service Manual Removing the Card Replacing the Card CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

  • Page 55: Replacing The Card

    CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. This procedure assumes that you have completed the removal procedure Removing the Card.

  • Page 56: Removing The Optical Drive

    Back to Contents Page Optical Drive Dell™ Vostro™ 2510 Service Manual Removing the Optical Drive Replacing the Optical Drive Removing the Optical Drive CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

  • Page 57: Replacing The Optical Drive

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. This procedure assumes that you have completed the removal procedure Removing the Optical Drive.

  • Page 58: Removing The System Board Assembly

    Back to Contents Page System Board Assembly Dell™ Vostro™ 2510 Service Manual Removing the System Board Assembly Replacing the System Board Assembly The system board's BIOS chip contains the Service Tag, which is also visible on a barcode label on the base of the computer.

  • Page 59: Replacing The System Board Assembly

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: Ensure that any loose cables do not get caught beneath the system board.
  • Page 60 15. Enter the system setup program to update the BIOS on the new system board with the computer Service Tag. For information on the system setup program, see the Dell™ Technology Guide on your computer or at support.dell.com. Back to Contents Page...

  • Page 61: Removing The Speaker Assembly

    Back to Contents Page Speaker Assembly Dell™ Vostro™ 2510 Service Manual Removing the Speaker Assembly Replacing the Speaker Assembly Removing the Speaker Assembly CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

  • Page 62: Replacing The Speaker Assembly

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. This procedure assumes that you have completed the removal procedure Removing the Speaker Assembly.
  • Page 64 Back to Contents Page USB Daughter Card Dell™ Vostro™ 2510 Service Manual Removing the USB Daughter Card Replacing the USB Daughter Card Removing the USB Daughter Card CAUTION: Before working inside your computer, read the safety information that shipped with your computer.
  • Page 65 Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. This procedure assumes that you have completed the removal procedure Removing the USB Daughter Card.

  • Page 66: Removing The Battery Latch Assembly

    Back to Contents Page Battery Latch Assembly Dell™ Vostro™ 2510 Service Manual Removing the Battery Latch Assembly Replacing the Battery Latch Assembly Removing the Battery Latch Assembly CAUTION: Before working inside your computer, read the safety information that shipped with your computer.

  • Page 67: Replacing The Battery Latch Assembly

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTICE: Ensure the battery latch assembly is properly oriented. The indent for the screw should face up when installing the assembly.
  • Page 68 11. Replace the hinge cover (see Replacing the Hinge Cover). 12. Replace the fan (see Replacing the Fan). 13. Replace the hard drive (see Replacing the Hard Drive). 14. Replace the WLAN card (see Replacing a WLAN Card). Back to Contents Page...

  • Page 69: Removing The Coin-Cell Battery

    Back to Contents Page Coin-Cell Battery Dell™ Vostro™ 2510 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery Removing the Coin-Cell Battery CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

  • Page 70: Replacing The Coin-Cell Battery

    Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. This procedure assumes that you have completed the removal procedure Removing the Coin-Cell Battery.

  • Page 71: Flashing The Bios From A Cd

    3. Insert the BIOS-update CD in the optical drive. 4. Restart the computer. 5. When the DELL logo appears, press <F12> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12>...
  • Page 72 2. Start the computer. 3. Locate the latest BIOS update file for your computer at support.dell.com. 4. Click Download Now to download the file. 5. If the Export Compliance Disclaimer window appears, click Yes, I Accept this Agreement. 6. In the File Download window, click Save this program to disk, and then click OK.

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