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ORTAL Wilderness Traditional 36 Installation And Operation Manual

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Installation and Operation Manual
Wilderness Outdoor Traditional Series
Wilderness TR Outdoor Series:
Wilderness Traditional 36
Wilderness Traditional 42
Ortal Installation Manual: Wilderness Outdoor Traditional Series (V1.0)

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  • Page 1 Installation and Operation Manual Wilderness Outdoor Traditional Series Wilderness TR Outdoor Series: Wilderness Traditional 36 Wilderness Traditional 42 Ortal Installation Manual: Wilderness Outdoor Traditional Series (V1.0)

  • Page 2: General

    WARNING: MATERIAL USAGE All materials and objects used to carry out the installation must be certified/approved or specified by Ortal and are suitable for use. Do NOT install the system with different materials or objects than those approved for installation by Ortal.

  • Page 3: Table Of Contents

    Table of Contents General Safety Information and Warnings Product Information Models Certification Rating Label Parts of the Fireplace Installation Prior to Installation Locate the Fireplace Fireplace Installation Planning Installation Startup Post-Installation Initial Burning Period Final Inspection Procedure Final Checks and User Instruction Building Around the Fireplace Building Checklist Framing...

  • Page 4: Product Information

    (70-3) (co-axial) NOTES: Venting is not supplied by Ortal with the fireplace. The fireplace is certified to be used with, and can be obtained from, the  vent manufacturers outlined in “General Venting Requirements” section. Not for use with a Power Vent.

  • Page 5: Rating Label

    Rating Label The fireplace rating label is found on a metal plate separate included with the fireplace. DEALERS/INSTALLERS: You MUST leave the fireplace’s rating label with the fireplace in an area easily accessible by the owner (typically near the access panel, if available).

  • Page 6: Parts Of The Fireplace

    Parts of the Fireplace Side & Back Framing Stand-offs: Attached to the sides and back of the fireplace, keeping enough distance from the fireplace to the framing to allow for proper airflow inside the chase. Service Box: Attaches to either the sides or underneath the fireplace. It houses electrical components for weatherproofing protection. Rain Cover: Encloses the firebox, to assist with proper airflow and keep the fireplace weatherproof.

  • Page 7: Installation

    Installation Prior to Installation Locate the Fireplace Keep the following factors in mind when selecting a location for the fireplace: Fireplace clearance requirements  Adequate space for servicing.  Access panel, depending on location of service box  Minimum vertical vent rise, allowed horizontal lengths, and number and orientation of elbows ...

  • Page 8: Post-Installation

    In addition, the installer must review and explain the following to the owner: Safety warnings  Fireplace operation  Warranty requirements  Maintenance requirements  Glass is hot during and after operation.  If any questions or concerns arise, the owner must contact the local Ortal dealer/installer for support. ...

  • Page 9: Building Around The Fireplace

    Building Around the Fireplace Building Checklist The following building checklist is a quick reference for a typical Outdoor Wilderness Traditional series fireplace installation. This list is not exhaustive and does not supplement thorough review of the installation manual.  Fireplace Location: Ensure the location allows for min. 16” clearance from viewing area to combustibles.

  • Page 10: Framing

    Framing Framing Requirements Fireplace chase may only be framed with non-combustible materials (typically metal studs). The framing of the fireplace chase must be designed to carry the entire weight of the wall and finish material. The surrounding material must not transfer weight to the fireplace or be connected in any way to the fireplace. . Consult with the project structural engineer and refer to your local building codes for proper wall support.

  • Page 11: Minimal Framing Dimensions

    Minimal Framing Dimensions The following diagrams are for illustrative purposes only. There are multiple approved framing scenarios. A flush application is not the only permitted application. The fireplace may be recessed into the wall. Refer to diagrams and values below and in the following pages for details.

  • Page 12: General Clearances

    General Clearances Viewing Area Clearance Zone The viewing area clearance zone is an area that extends perpendicular from the fireplace viewing area. The depth of the viewing area clearance zone depends on the combustibility of the material in question. Distance is measured from the fireplace heat barrier. Non-Combustible Materials Must be minimum 12 inches from fireplace viewing area.

  • Page 13: Air Intake Openings

    Air Intake Openings An air intake opening must be incorporated into the framing and finish around the fireplace. The air intake opening is essential to maintain cool air flow throughout the chase. The opening must meet the minimum size requirement, as stated in the table below. Fireplace Series Air Intake Opening Size Wilderness...

  • Page 14: Access Panel

    Access Panel An access panel is not required on the Traditional fireplaces due to an access panel on the inner left side of the fireplace, we highly recommend installing an external access panel. This will save you time when future servicing is needed for the fireplace, allowing easy access to the electrical/gas components without having to completely remove the media and refractory.

  • Page 15: Recessed Installation

    Recessed Installation Diagram applies only non-combustible finish material. The finish must maintain at least a ” clearance to the fireplace to both the top and bottom recesses. Maximum Overhang/ Mantel Depth Overhang depth of a recessed fireplace must not exceed 12 inches when located at the top finishing lip or top of the viewing area. Overhang depth is measured from the edge of the fireplace lip to the out-most part of the wall (including finish material).

  • Page 16: Venting

    Example: 6 feet diagonal run = 3 feet vertical rise & 3 feet horizontal run  Other V Minimum: This is the minimum amount of vertical rise required before the first completely horizontal (not diagonal) run.  Any vent configuration that does not meet these parameters requires Ortal’s review and approval. ...
  • Page 17 TERMINATION CAP NOTE: Low Profile Termination Cap and Sconce Termination Cap can negatively impact flame appearance and are not recommended for use with the fireplace. Allowable Maximum Horizontal Runs Wilderness Traditional V minimum = 3 feet Vertical (V) Max Horizontal (H) 3 ft 12 ft 6 ft...

  • Page 18: Clearances

    Wall thimble top clearance to any material is 1”. Vent Restrictor Sizing Guidelines The restrictor sizing tables in this section determine the recommended restrictor for your vent configuration. These tables show Ortal’s recommendations only. The Environment, gas type and other factors may affect the best restrictor choice.

  • Page 19: Termination

    Termination Horizontal Termination Clearance Diagram Location Country Minimum Clearance Description Clearance above grade, veranda, porch, deck, or balcony. US & 12 inches NOTE: On private property where termination is less than 7 feet above a sidewalk, driveway, Canada deck, porch, veranda, or balcony, use of a listed cap shield is suggested. ≤...
  • Page 20 Covered Alcove: spaces open only on one side and with an overhang Horizontal Termination Clearances Continued: Covered Alcove Application Location Country Minimum Clearance Description Clearance under non-vinyl veranda, porch, deck, balcony, or overhang. NOTE: Termination in a covered alcove space is permitted with the dimensions specified. 1.

  • Page 21: Vertical Termination Clearance Diagram

    Vertical Termination Clearance Diagram NOTE: This chart does not apply to a chimney shroud application.

  • Page 22: Vent Installation

    Vent Installation Venting must be installed to meet the requirements as detailed in the following sections in conjunction with the vent system manufacturer’s installation instructions. Venting must be supported by the structural surrounding and not by the fireplace. Each offset (elbow) must be strapped to reduce movement or possible disconnection.

  • Page 23: Gas Conversion

    Firelog installation and gas conversion must be performed only by technicians who have specific authorization by Ortal to change these components. Using parts from other manufacturers or having an unauthorized party performing the conversion will void your fireplace’s warranty. Conversion instructions are supplied with the kit.

  • Page 24: Wiring Diagram

    Wiring Diagram Wiring Diagram: Screen Fireplace with Interior Lighting Replacement Parts Parts are available through authorized Ortal Dealers. Description Part Number Receiver G301 Remote G300 NG: SP-PILOT SET NG Pilot Assembly LP: SP-PILOT SET LP Yellow Cable G10_1 Red Cable...

  • Page 25: Firelog Setups

    Firelog Setups Firelog Installation Warnings Firelogs are fragile. Handle them gently to prevent damage to their paint or to the fireplace. Arrange firelogs as shown in the section below. Do not arrange them in any other way. If firelogs are not installed per installation instructions, flame impingement and improper combustion may occur and result in soot and/or excessive production of carbon monoxide (CO).

  • Page 26: Driftwood Firelogs Set

    Driftwood Firelogs Set Ortal Driftwood Firelogs are the only interior design media permitted in the Wilderness Traditional series fireplaces. No other interior design media options are permitted. The following Ortal firelog sets are permitted for use in the Wilderness Traditional series fireplaces.
  • Page 27 Driftwood Firelog Setup for Traditional 36 Log placement of the Driftwood Firelog Set is crucial for optimal fireplace operation and safety purposes. Logs must be arranged as detailed in the following pages. No other arrangement is permitted. Alternative log arrangement will affect fireplace safety, operation, and performance.
  • Page 28 Arrange firelogs as shown in Steps 2-8. STEP 2 STEP 3 The base/tube for log #3 can be adjusted to fit the position shown in the picture above. (See “Log Base position Adjustment” section for details). STEP 4...
  • Page 29 STEP 5 The base/tube for log #5 can be adjusted to fit the position shown in the picture above. (See “Log Base position Adjustment” section for details). STEP 6 STEP 7 The base/tube for log #7 can be adjusted to fit the position shown in the picture below (see “Log Base Position Adjustment” section for details).
  • Page 30 STEP 8 STEP 9: Charcoal (Optional) Add charcoal pieces to the remainder of the burner. Do not cover any burner holes. Maintain minimum 1-inch clearance around the pilot behind pilot hood. WARNING: For safety and optimal fireplace function, keep 1 inch around the pilot (behind pilot hood) completely clear of any media or debris.

  • Page 31: Driftwood Firelog Setup For Traditional 42

    Driftwood Firelog Setup for Traditional 42 Log placement of the Driftwood Firelog Set is crucial for optimal fireplace operation and safety purposes. Logs must be arranged as detailed in the following pages. No other arrangement is permitted. Alternative log arrangement will affect fireplace safety, operation, and performance.
  • Page 32 STEP 3 STEP 4 The base/tube for log #4 can be adjusted to fit the position shown in the picture above (see “Log Base Position Adjustment” section for details). STEP 5...
  • Page 33 STEP 6 The base/tube for log #6 can be adjusted to fit the position shown in the picture below (see “Log Base Position Adjustment” section for details). STEP 7 The base/tube for log #7 can be adjusted to fit the position shown in the picture below (see “Log Base Position Adjustment” section for details).
  • Page 34 STEP 9: Charcoal (Optional) Add charcoal pieces to the remainder of the burner. Do not cover any burner holes. Maintain minimum 1-inch clearance around the pilot behind pilot hood. WARNING: For safety and optimal fireplace function, keep 1 inch around the pilot (behind pilot hood) completely clear of any media or debris.

  • Page 35: Valley Oak Firelog Set

    WARNING: Failure to position these logs in accordance with the instructions and diagrams below or failure to use the parts specifically approved with this appliance may result in property damage or personal injury. The following items are included with the Valley Oak Firelog set for the Wilderness Traditional 36 & 42 fireplaces.

  • Page 36: Driftwood Firelog Setup For Traditional

    Valley Oak Firelog Setup for Traditional 36 Log placement of the Valley Oak Firelog Set is crucial for optimal fireplace operation and safety purposes. Logs must be arranged as detailed in the following pages. No other arrangement is permitted. Alternative log arrangement will affect fireplace safety, operation, and performance.
  • Page 37 STEP 3 The base for log #3 can be adjusted to fit the position in the picture above. (See “Log Base position Adjustment” section for details). STEP 4 The base for log #4 can be adjusted to fit the position in the picture above. (See “Log Base position Adjustment” section for details). STEP 5...
  • Page 38 STEP 6 The base for log #6 can be adjusted to fit the position in the picture above. (See “Log Base position Adjustment” section for details). STEP 7 STEP 8...
  • Page 39 STEP 9 STEP 10 STEP 11 Add charcoal pieces to the remainder of the burner. Do not cover any burner holes. Maintain minimum 1-inch clearance around the pilot behind pilot hood. WARNING: To prevent log breakage, follow these log instructions carefully. The gas logs MUST be supported by additional logs as directed as they were not designed to support their own weight solely from the gas supply tube...
  • Page 40 Valley Oak Firelog Setup for Traditional 42 Log placement of the Driftwood Firelog Set is crucial for optimal fireplace operation and safety purposes. Logs must be arranged as detailed in the following pages. No other arrangement is permitted. Alternative log arrangement will affect fireplace safety, operation, and performance.
  • Page 41 STEP 3 STEP 4 The base/tube for log #4 can be adjusted to fit the position shown in the picture above. (See “Log Base position Adjustment” section for details). The distance between the outer edge of the log and the back is 11.7 cm. STEP 5...
  • Page 42 STEP 6 STEP 7 The base/tube for log #7 can be adjusted to fit the position shown in the picture above. (See “Log Base position Adjustment” section for details). Log #7 is 27.2cm from the right-side refractory and 30.2cm from the media tray. STEP 8 The base/tube for log #8 can be adjusted to fit the position shown in the picture above.
  • Page 43 STEP 9 STEP 10 STEP 11 Add charcoal pieces to the remainder of the burner. Do not cover any burner holes. Maintain minimum 1-inch clearance around the pilot behind pilot hood. WARNING: To prevent log breakage, follow these log instructions carefully. The gas logs MUST be supported by additional logs as directed as they were not designed to support their own weight solely from the gas supply tube.
  • Page 44 Log Base/Tube Position Adjustment...

  • Page 45: Adjustment Instructions

    Adjustment Instructions NOTE: The following images show a generic fireplace for illustrative purposes only.
  • Page 48 Log Base Shutter Adjustment...

  • Page 49: Screen Removal

    Servicing the Fireplace Screen Removal STEP 1: Using the vertical profile remover, which ships in the Brown Installation box, hook the top of the profile with the tool and pull to remove both side profiles. STEP 2: Pull the horizontal profile up from the lower edge of the viewing area:...
  • Page 50 STEP 3: Remove the two M6 screws using a PH3 screwdriver as shown below: STEP 4: At the top of the viewing area, push up the screen holder as shown:...

  • Page 51: Glass Removal

    STEP 5: Rotate the bottom of the screen out which will allow the top to drop out and the screen to be removed: Glass Removal Note: The external side and horizontal trim pieces & mesh have already been removed prior to step 1. STEP 1: Pull the inner vertical and horizontal trim pieces off the fireplace as shown below:...
  • Page 52 STEP 2: Loosen and remove the four screws that are holding the top trim pieces in place: STEP 3: Loosen the screws that are holding the bottom trim piece in place and slide the trim piece to remove: STEP 4: Attach a suction cup to the middle of the glass, lift up and swing the bottom out to remove the glass:...
  • Page 53 Service Box Service box is accessible through two different areas; internally or externally (only if an access panel was installed). Service Box Internally STEP 1: Remove the log grate by loosening the four bolts that attach it to the fireplace with a 10mm wrench:...
  • Page 54 STEP 2: Remove the left side refractory panel using a PH3 screwdriver: STEP 3: Remove the component cover by removing the six screws using a PH3 screwdriver:...
  • Page 55 Service Box Externally Location of service box is shown below, but this should have already been taken in consideration for the access panel: STEP 1: Using a PH3 screwdriver, remove the two M6 screws at the top of the service box:...

  • Page 56: Operation

    STEP 2: Use a PH1 screwdriver to remove the four M4 screws attaching the tray to the side of the unit: Operation WARNING – Read these instructions carefully before lighting the fireplace. 10-Button Remote Control Handset (standard option, always included with the fireplace) ...
  • Page 57 Control Option Radio Frequency Power Supply 2 x 1.5V AAA batteries 918.0 MHz Replace batteries after 2 years or when low battery 10-Button Handset (quality alkaline (U.S. & Canada) indicator appears on handset display recommended) IMPORTANT: For safety/communication purposes, 10-button handset must be located within 26 feet of the receiver. NOTE: Any device that functions using the same radio frequency as the handset will be affected when handset is in use.

  • Page 58: Wall Switch

    Wall Switch In order to utilize a wall switch, a weatherproof encloser must be incorporated into the chase to protect the switch from water damage. Control Option Radio Frequency Power Supply Wall Switch IMPORTANT: For safety/communication purposes, the 10-button handset must be located within 26 feet of the receiver. Operating Instructions Turning the Fireplace On/Off ON: Press and hold the ON-OFF button until two short beeps confirms the start...

  • Page 59: Fireplace Maintenance

    Submerged Parts Do not use the fireplace if any part has been under water, or if you suspect that it may have been under water. The Ortal dealer service technician must inspect and, if necessary, replace any parts of the control system and any gas controls which have been under water.
  • Page 60 © Ortal 2025 Version 1.0, February 2025 SKU: KPMANOUTWILDTRV1.0 Ortal USA 2152 Citygate Drive, Columbus, OH 43219 T: (818) 238-7000 | F: (818) 678-0541 info@ortalheat.com | www.ortalheat.com...

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